Prime Hotel

Hotels
Independent
6.8 (43 reviews)
22 Ton Dan Street, Loc Tho Ward, Nha Trang, Khanh Hoa , Nha Trang , VN

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Gift shops or newsstand
Bicycle rentals nearby
Breakfast available (surcharge)
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Good location
Improved breakfast
Cons:
Poor cleanliness
Unwelcoming service

Categories

Cleanliness
4.41
The room was full of cigarette smell and water on the floor.
Service
6.88
The receptionist did not provide a welcoming experience nor timely assistance.
Location
8.42
The hotel is located in a good area with many restaurants nearby.
Room Quality
5.37
The room was comfortable but showed signs of age.
Amenities
6.4
Basic amenities were available but could be improved.
Value for Money
7.36
Good location at a budget price, but quality reflects the price.
Food and Beverage
8.41
Breakfast was good, with a nice variety and freshly cooked options.
Overall Experience
7.18
Mixed experience; comfortable for a budget hotel but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Experience a perfect blend of comfort and convenience at Prime Hotel, your ideal getaway in the heart of Nha Trang.

Recreational Amenities
Dive into relaxation with our inviting outdoor pool or indulge in room service for a tranquil meal in your room. Our concierge is eager to help you explore local attractions or arrange area shuttle services for your convenience.

Exceptional Guest Rooms
Enjoy a restful night in one of our 64 air-conditioned rooms featuring plush down comforters and luxurious Egyptian cotton sheets. Stay connected with complimentary wired and wireless internet, while our cable programming provides endless entertainment options.

Business and Parking Facilities
For the business traveler, our fully-equipped business center and limo/town car service ensures your work commitments are seamlessly met. Plus, enjoy the ease of free self-parking, making your stay hassle-free.

Don't miss your chance to experience the best of Nha Trang—book your stay at Prime Hotel today!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CXR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.8
Based on 43 reviews
Cleanliness: 4.41
Service: 6.88
Location: 8.42
Room Quality: 5.37
Amenities: 6.4
Value for Money: 7.36
Food and Beverage: 8.41
Overall Experience: 7.18
F
F L
10
Pros:

Very good

2025-10-09 via Nuitee
L
lchilcoat2000 Solo travel Da Lat, Lam Dong Province
8
Comfortable stay with a very low daily rate
Pros:

The Prime Hotel is a more budget minded type of hotel with a very good location in the center of Nha Trang. It's an older hotel offering a budget travel alternative. Starting to show its age and needs some updating .
It's down an alleyway with many restaurants very close , very walkable.

I have stayed here before in 2023 and they have improved the breakfast and offering of the buffet. The breakfast was good and filling and the eggs are cooked to order. The pho was very good and a complete salad bar offering was good.

I experienced no issues, my room was comfortable and for what I wanted for a 2 night stay it was very adequate. Shower was fine and air con was very cold.

Had a beach front view as booked , at a budget price.

To sum up , this is a budget stay location and if you're wanting more amenities book at a 5 star or 4 star plus in Nha Trang or go to Cam Rahn Bay.

2025-08-29 via Tripadvisor
1
180chickb Family
4
A truly horrible experience for our family
Pros:

We arrived at mid night. There was no bellhop. Had to carry our own luggage up to the lobby.
Receptionist gave us a look and looked down. Didn't even say hello. So we did not feel welcomed at all.
Proceeded to the room just to find out it was full of cigarette smell and water on the floor. We requested to change the room. Receptionist said he had to check with his supervisor. We waited for 10 mins and he told us they were fully booked which I believed he could have able to give us that answer prior to making the call.
We were desperate because our child was so tired after the flight so we had to go back to the room.
Plus the AC did not work so well. We had a rough night. Anyway, we quite enjoyed the view from the rooftop pool.
I would not recommend this hotel to anyone.

2025-07-14 via Tripadvisor
A
anmaxf Solo travel
2
Horrible experience
Pros:

I booked through booking.com but somehow one lady confirmed but the receptionist took forever to finish the reservation even I was exhausted. Then the AC doesn’t work, I feel so hot even already go the lowest mode.

Then just 7am they hired someone who came and fix the room next door. My head is spinning and I am thinking about cancel booking and move to somewhere else.

P/s: the elevator is so old, I feel like I can fall anytime . They seem don’t care about the facility as well as the staff training

2024-05-16 via Tripadvisor
E
Eleanor1986 Couples Norwich, Norfolk, East Anglia, England
8
Value for money
Pros:

Great value for the price we paid. We had a king suite with a balcony and a sea view. The room was a good size with the shower and toilet being in separate rooms.
The bed was comfortable and the A/C and wifi were good. The room wasn't particularly clean and wasn't cleaned very well at all during our stay.
Breakfast wasn't great and served too early for people on holiday in my opinion.
Good location in a cul de sac with a bar, a couple of good local restaurants, a shop and a laundry all within a two minute walk from the hotel.
Overall, good value for the money we paid.

2024-02-12 via Tripadvisor
L
lchilcoat2000 Solo travel Da Lat, Lam Dong Province
8
Nice and comfortable stay for the price
Pros:

My room was upgraded trough Booking.com.
Beachfront room with a balcony was nice and enjoyed. AC was good and shower as well was nice with a glass partition. The rate was very competitive and close to the beach and easy walk across the street to the beach. Located in the central part of city with good location and many restaurants near you . Roof top pool also was small but had a nice view.

All in all for the price was a good stay. No issues experienced . Breakfast during the week of my stay was not good for my tastes and was not a buffet. Maybe an off week.

I ate out after first breakfast. They need to improve their breakfast offerings on their days they don’t have a buffet. My experience and my feedback.

2023-12-20 via Tripadvisor
J
Jonnylip Couples
2
Forced to sleep on couches in the lobby
Pros:

Arrived early (3am) due to arriving via a night bus. Despite messaging them beforehand to let them know, we were told to sleep on the couches in the lobby until check in at 2pm even though we offered to pay more to check in earlier

2019-11-11 via Tripadvisor
R
Raymond
10
Prime hotel, lovely
Pros:

An excellent stay, friendly service and staff very helpful .
Would recommend to others.

2019-07-24 via Nuitee
D
D9620TZbenp Family
2
Appalling hotel, unfortunately
Pros:

We booked as a family but were given rooms on separate floors, so bad start. Then found rooms, hallways, elevators reeked of cigarette smoke. Air conditioning kept breaking down in one of the rooms. Very unclean, rubbish and dirt under bed. Laundry came back wet as drier had broken down. Although we paid for two nights, we checked out after one. Definitely would not recommend. Awful.

2019-04-22 via Tripadvisor
長田
4
Pros:

・ロケーションはよい
・テラスの扉壊れてた
・ベッドメイキングをして、掃除しても、バスローブはそのままだし、洗面所も掃除されてなかった。

2018-08-16 via Nuitee
L
lornam204 Couples
8
Good quality for the price
Pros:

We stumbled on this hotel on trivago, looking for somewhere cheap, with a pool and close to the beach. This is just that (and more!). The staff on arrival and throughout were pleasant, they even asked for a photo with us after the amount we got talking! The rooms were well equipped, with free toiletries, flip flops, hairdryer and even a smart tv. The pool, although a bit small was good for how empty it was (most people just went to the beach - wuth the free towels provided) and of course the amazing view of the beach.

The only let down we experienced during our stay was the breakfast. There wasnt much selection and the cooked food was a bit too well cooked.

I would happily stay again, just maybe prep myself for the breakfast next time!

2018-08-15 via Tripadvisor
M
Masaru
2
もう泊まる事無い
Pros:

場所が分かりにくい、路地の行き止まりで車が入りにくい、
ロビーが階段の上にあり荷物運びが大変、アルバイトレベルのスタッフで何を聞いても答えられない。

2018-08-07 via Nuitee
E
edendarrell Friends getaway Melbourne, Victoria
8
Great location
Pros:

Nice little hotel. Nothing flash as 3 stars but in a great spot to access the area. The pool up on level 15 is tops. Can see the beach and a nice afternoon breeze comes through. I would stay their again.

2018-08-02 via Tripadvisor
V
Verified traveler
6
Pros:

There is no air-conditioning in the hotel lobby, and the air-conditioner in room and restaurant is not cool enough, which were very disappointing. The window drape was missing and not fixed before my check-in, fortunately the lobby manager was trying to provide good service, and arranged a technician to fix the drape the second day of my 3-day stay.

2018-07-03 via Nuitee
4
410jeffr Solo travel
8
Loved the stay
Pros:

Thank you for the stay . Staff were fantastic , so helpful nothing was ever a problem . Location cleanliness facilities were sensational . Needed some gifts that I bought sent back to Australia the office staff were straight onto it and in know time they were on the way . Would stay there again in a heart beat

2018-06-26 via Tripadvisor
J
Jamesy008 Couples Klang, Selangor
6
Prime Hotel
Pros:

Room size pretty reasonable... Not much view of the seaside as blocked off by building..
Location wise is good as food & seaside is just 5 minutes away with the night market only 10 minutes away...
Lots of shopping nearby and not far away by taxi to places of interest, Camh Pagoda, Morning market, White Buddha & Catheral..

2018-04-25 via Tripadvisor
M
mhyk3 Couples Petaling Jaya, Petaling District, Selangor
8
Aging hotel with great balcony sea view
Pros:

I can definitely recommend this hotel, though the room is aging, the view is spectacular! Lots of food options right outside. Beach is just a stone's throw away. Night market just a block away.

There is a mango vendor on bicycle selling sweet mangoes just at the corner, don't miss out.

2018-04-04 via Tripadvisor
H
Helen
6
Rude staff
Pros:

Good location, clean spacious room but the staff were very rude. I would not stay here again.

2018-03-29 via Nuitee
匿名
8
ビーチに近く、中心地にある便利なホテル
Pros:

従業員はいつもニコニコしていて気持ちが良かったです。部屋の広さもそこそこありいい感じでした。バスルームも窓に面していていましたが、さすがに向かいや周辺から丸見えなのでブラインドはずっと閉じていました。
水回りにはアリがいたので、おやつの食べ残しなどに注意です。
朝食は値段相応でしょう。10種類ほどのおかずと、数種類の果物と飲み物がありました。
帰りは空港まで送迎をお願いすると35万ドンでした。空港からメータータクシーで53万ドンかかったので助かりました。
ホテルはUSDとの両替しかできなかったのでニャチャンセンターでしていました。

2018-03-28 via Nuitee
Y
yuen ying
10
服務非常好,海景露台,房間大,清潔衛生,安全,免費升級,早餐非常豐富,服務員懂英文。
Pros:

免費升級。服務非常好,幫忙致電預約泥漿浴的轉車,服務員懂英文能溝通。海景露台,房間很大有沙發,淋浴用品很好,毛巾清潔。房間清潔衛生,有安全感,很多外國人入住。早餐很豐富多款選擇,所有越南地道食物都有。此酒店感覺非常好,直得推薦給遊客入住。

2018-03-22 via Nuitee