Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Ski storage
Non-smoking throughout
Grocery deliveries
See all facilities

Review Highlights

Pros:
Incredible views
Great location
Clean apartments
Friendly staff
Cons:
No laundry in apartments
Some units with cramped bedrooms
Street noise

Categories

Cleanliness
8.98
Everything was clean; standard quality for this hotel tier.
Service
9.25
Staff were reported as friendly and helpful, with prompt attention to guest needs.
Location
9.59
Stunning location with amazing views, walking distance to attractions.
Room Quality
8.24
Some guests noted the apartment needed updating but overall were satisfied.
Amenities
8.77
Amenities like a well-stocked kitchen were appreciated, but concerns over laundry options.
Value for Money
8.43
While some felt the price was high for the amenities, others found it worth it for the location.
Food and Beverage
8.78
No specific mentions, considered standard quality for this hotel tier.
Overall Experience
9.15
Guests enjoyed their stays with beautiful views and great location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:11

Property Description

Gorgeous Lake and Mountain Views
The Waterfront, located a short stroll from Central Queenstown, boasts stunning views of Lake Wakatipu and the Remarkables Mountains. Each room offers these picturesque views, along with modern amenities like free Wi-Fi and a fully equipped kitchen.

Convenient Facilities and Services
Guests at The Waterfront can enjoy the convenience of en suite bathrooms, a microwave, refrigerator, and even laundry facilities in most rooms. The property also provides a guest laundry, ski storage, and a helpful tour desk for sightseeing recommendations and travel assistance.

Ideal Location for Exploring
Situated within walking distance of Skycity Casino and a short drive from Queenstown Airport, The Waterfront is perfectly located for both leisure and business travelers. Additionally, ski enthusiasts will appreciate the proximity to Coronet Peak and The Remarkables ski area.

Book your stay at The Waterfront now for a memorable experience in Queenstown!

Important information:

Please note that there is a 3% charge when you pay with a credit card.

All clients under the age of 18 must be accompanied by a parent/guardian. The property has the right to refuse any booking when the legal guardian over 18 cannot provide a current photo ID or proof of guardianship, if requested upon check-in.

Please note that apartments will not be serviced for the duration of your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 958 reviews
Cleanliness: 8.98
Service: 9.25
Location: 9.59
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.43
Food and Beverage: 8.78
Overall Experience: 9.15
T
Tracey • extended_group • gb
9
Perfect lake view postion in a spacious, well equipped & modern apartment.
Pros:

Perfect location & perfect view over the lake. The property was spacious, clean & modern.

Cons:

Wish we could have stayed longer!

2026-02-13 • via Nuitee
M
Michael • solo_traveller • ie
7
2026-02-13 • via Nuitee
L
Lesley • solo_traveller • us
8
It was beautiful
Pros:

Location is perfect and views are gorgeous!

Cons:

Lack of maid service

2026-02-12 • via Nuitee
B
Brianna • extended_group • us
8
The photos associated with this listing are from two floors above, which is misleading as the view is of the parking lot
Pros:

The location is great, the house keeping did a great job.

Cons:

The apartment walls are thin, and bc the second room (two double beds) is connected to the hallway with the other guests, I could hear all the guests between 9pm-3am as they moved around the hallway.

2026-02-12 • via Nuitee
V
Venkat • solo_traveller • us
10
Amazing Queenstown Gem
Pros:

The Waterfront Queenstown is simply spectacular. From the moment you arrive, you’re greeted with breathtaking, unobstructed views of The Remarkables and the shimmering waters of Lake Wakatipu — a backdrop that feels almost too beautiful to be real. Waking up to the sun rising over the mountains and watching the light dance across the lake is an experience I won’t soon forget.

Beyond the stunning scenery, what truly sets The Waterfront apart is the staff. Every team member was incredibly friendly, warm, and genuinely helpful. They went out of their way to ensure our stay was seamless — offering great local recommendations and always greeting us with a smile.

If you’re looking for the perfect combination of luxury, location, and heartfelt hospitality in Queenstown, The Waterfront delivers in every way. An unforgettable stay in an unforgettable place.

2026-02-11 • via Nuitee
M
Maureen • couple • us
10
Way better than a hotel
Pros:

Best location, great views from the living room, easy to walk half a block into town. The bathrooms are lovely. We were very comfortable there.

Cons:

After traveling all day with lots of luggage it would be helpful to have some juice, muffins and more than 1 days worth of coffee in the kitchen, also paper towels.

2026-02-10 • via Nuitee
B
Barbara • extended_group • au
10
Done
Pros:

Had two bathrooms and was clean and handy location

Cons:

Should. Not have to do the dishwasher and taking rubbish downstairs

2026-02-08 • via Nuitee
M
Marguerite • couple • au
9
2026-01-27 • via Nuitee
N
Nancy • couple • us
10
Excellent! We would stay there again
Pros:

Convenience. Spacious. Well appointed. Great view

Cons:

Stairs to entry

2026-01-27 • via Nuitee
A
Alejandro • extended_group • au
10
A beautiful stay with great service, stunning views and clean, comfortable rooms, we’ll definitely be back.
Pros:

It was a beautiful place to stay. After arriving, we had an issue with the fridge, so we contacted reception and they organised someone to come out and inspect it. It needed to be fixed the next day, so they moved us into a new room. Bikesh from the reception desk was incredibly helpful — he kept checking in to make sure we were okay and even offered us another fridge to use until we moved rooms.

This is the second time we’ve stayed here and the service has been excellent both times. The rooms are always clean and well presented. The second room we stayed in was very updated and renovated, and felt fresh and modern. The first room had an older lounge, while the one we stayed in last year had also been updated and looked great. Hopefully the owners of the remaining units continue upgrading them, as many already have.

If you’re looking for a place to stay in Queenstown, make sure you choose this one. It’s close to the road, but it didn’t affect us at all and the view more than made up for everything.

Cons:

Nothing about the apartment itself, the only issue was how some people parked in the downstairs car park. A few drivers didn’t leave enough space for others, which made it harder for everyone. I always tried to park closer to the passenger side so there was room for another car and some people did the same, but unfortunately a few only seemed to think about themselves rather than other guests using the parking area.

2026-01-24 • via Nuitee
J
Jonathan • extended_group • gb
10
We’d book again without hesitation.
Pros:

The views were stunning, and the beds were incredibly comfortable. Our host was absolutely delightful, making our stay even more special. We would definitely visit again if we return to Queenstown.

Cons:

There's nothing to dislike about it.

2026-01-23 • via Nuitee
C
Cherry • family_with_children • au
9
2026-01-23 • via Nuitee
S
Steve • extended_group • nz
8
We would absolutely stay at the Waterfront when in Queenstown.
Pros:

Short walk to all the CBD shops & restaurants and right on the lakefront. Great off road parking. Staff were helpful.

Cons:

We stayed 3 nights and apartment not serviced so it might pay to check for longer stays.

2026-01-22 • via Nuitee
O
Olivia • couple • au
10
2026-01-20 • via Nuitee
Y
yuhong • family_with_children • au
10
Everything is perfect 😊.We had great times at this hotel. We will come back again. Many thanks.
2026-01-19 • via Nuitee
N
Nicole • family_with_children • au
10
Pros:

Super friendly and helpful staff
Great location
Great facilities
Amazing large apartment

Cons:

No faults, was an incredible stay

2026-01-19 • via Nuitee
T
Tui • family_with_children • au
10
Pros:

location to town

2026-01-19 • via Nuitee
R
Robin • couple • nz
10
2026-01-19 • via Nuitee
K
Karen • family_with_children • au
10
2026-01-19 • via Nuitee
M
Mingyi • family_with_children • nz
10
棒级了
Pros:

地理位置特别好，在皇后镇玩的几天，基本不用🚗，过个马路就是各种活动，商店，特别方便

2026-01-17 • via Nuitee