Hotel Elsereine Osaka

Hotels
8.5 (199 reviews)
Kita-ku Dojima 1-5-25 , Osaka , jp
h-el-osaka@elsereine.jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Great location
Cons:
Small rooms
Limited amenities
Average food quality

Categories

Cleanliness
9.5
The hotel is described as very clean.
Service
9.5
Staff were described as very friendly and great.
Location
9.5
Location is highlighted as great and in a good area.
Room Quality
7.5
Rooms are noted as small and with limited options.
Amenities
7.5
Limited eating options and shower over bath may not satisfy all guests.
Value for Money
8.5
Average experience, aligning with the hotel's value.
Food and Beverage
7.5
Buffet breakfast was noted as OK.
Overall Experience
8.5
Generally a positive experience but with noted limitations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:11

Property Description

Stylish Accommodation and Fresh Flowers:
Hotel Elsereine Osaka, nestled in Umeda city centre, offers chic rooms adorned with fresh flowers, ensuring a delightful stay.

Luxurious Amenities and Dining Options:
Indulge in air-purified rooms with flat-screen TVs, organic cotton pajamas, and complimentary green tea. With 3 dining choices, including a concert hall with a grand piano, your culinary desires are sure to be satisfied.

Convenient Location and Nearby Attractions:
Benefit from a prime location with easy access to JR Osaka Train Station and Kita-shinchi Train Station. Explore nearby attractions like Universal Studios Japan and Osaka Castle, just a short train ride away.

Book your stay at Hotel Elsereine Osaka for a memorable and luxurious experience.

Important information:

An accommodation tax per person per night is not included in the price and needs to be paid at the property.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children are not allowed.
    Adults stay for ¥4,400 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs JPY 2000 per day.

Location

Guest Reviews

8.5
Based on 199 reviews
Cleanliness: 9.5
Service: 9.5
Location: 9.5
Room Quality: 7.5
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
K
Karen • partner
10
Pros:

Wonderful buffet breakfast with both asian and western options. Plenty of choices and reasonable price.

2025-10-12 • via Nuitee
C
Chie • partner
8
Pros:

Clean and safe. Very convenient because we can take underground path to any major places such as station, department stores, shops and restaurants without heat on the ground in the summer time or rainy days.

2025-09-13 • via Nuitee
R
Randall • partner
10
Pros:

The staff was excellentnand the hotel is beautiful. Would definitely stay again

2025-09-09 • via Nuitee
J
Jane
10
Pros:

Very clean, stuff are very friendly and location is great

2025-08-16 • via Nuitee
D
DENISE JEAN RENEE • partner
10
Pros:

Love the property. In a good area. Staff were great!

2025-08-11 • via Nuitee
C
Chang
8
Pros:

This place is pretty good. I’m not familiar with the actual transportation, I don’t give commands for something not certain

2025-07-25 • via Nuitee
P
Pat • young couple • au
8
A typical Japanese hotel with limited other services.
Pros:

Comfortable room with good desk and seating and excellent air conditioning.

Cons:

Like most Japanese hotels there was no walk-in shower - the shower was over a very deep bath. Very limited eating in options. Reception is on the second floor and there is no doorman service at the entry level.

2025-07-13 • via Nuitee
Y
Yuri • family
8
Pros:

Great location, clean. Need bit more space for the room.

2025-07-02 • via Nuitee
E
EricG141 • Family • us
6
Average
Pros:

The hotel chosen by our tour company.

The rooms are very small.

The buffet breakfast was OK.

WiFi was good.

The hotel is about a 15 minute walk from Osaka station. There are many restaurants in the area.

2025-06-14 • via Tripadvisor
F
Fermin • family
10
Pros:

A perfect place to stay, well located, friendly staff, clean rooms.

2025-05-28 • via Nuitee
J
JOSE • family
10
Pros:

Safe and a short walk to the train station

2025-05-21 • via Nuitee
K
kam hung • family
10
Pros:

Friendly front desk

2025-04-30 • via Nuitee
E
Efrain
10
Pros:

Was a great experience

2025-04-27 • via Nuitee
M
Matt
8
Pros:

One of the staff members in the restaurant does not exhibit an appropriate attitude, and unfortunately, I have to deal with her every day.

2025-04-18 • via Nuitee
F
Frank • young couple • us
10
Excellent hotel I would use again!
Pros:

The hotel is first class and in a fine location for walking to nice restaurants and the city.

2025-04-14 • via Nuitee
M
mattlovescameras • Family • au
8
Nice modern hotel just south of Osaka / Umeda Stations
Pros:

Nice modern hotel about 12 minutes walk south of Osaka / Umeda Station. Take the escalator up from the street to find the huge lobby that overlooks the dining area. There are some fairy tale style decorations in the lobby, not sure why, but they are cute.

The room was a decent sized, my son and I had a twin. Our room rate didn't have breakfast unfortuately. There was a McDonalds nearby though as well as a convenience store.

We had a pleasant 4 night stay, we mostly walked up to Osaka Station to head to USJ, Kobe and Wakayama. It was super hot in September, you were allowed to take one bottle of water per day from reception which was great. They also had salt tablets (tasted like Pocari Sweat) to help with mineral replacement, and cold towels. Nice touch!

The last night there I asked to send our luggage via Yamoto to our next hotel in Takayama. The reception staff were very helpful. We book a few months ahead and the hotel was well-priced.

2025-04-11 • via Tripadvisor
S
Silvia • young couple • es
9
Good base to explore Osaka and surrounding area
Pros:

Large, comfortable rooms - this was probably the largest hotel room of our entire stay in Japan - with views from upper floors. The hotel is very well located to explore Osaka and for excursions to nearby cities (Nara, Himeji, etc.): it is directly connected to Osaka Station, JR lines and the metro by underground passage, convenient on rainy days.

Cons:

The interior design of the hotel is a bit outdated (think Pretty Woman) and uses too much carpet.

2025-03-02 • via Nuitee
D
David • partner
10
Pros:

Loved the decor

2025-01-11 • via Nuitee
V
Verified traveler
6
Room too small for 2 adult, 1 child
Pros:

Rooms were way too small for 2 adults 1 child when the sofa area was setup as the 3rd bed. Cant walk when luggagea are opened up. The booking should have suggested a bigger room size.

2024-12-15 • via Nuitee
D
Della • young couple • au
10
Will stay there again next visit
Pros:

Everything but especially its location

Cons:

Nothing

2024-12-03 • via Nuitee