Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Uncomfortable pillows
Service too fast during dinner

Categories

Cleanliness
7.89
Standard quality for this hotel tier.
Service
8.66
Staff friendliness highlighted in reviews.
Location
8.9
Excellent location for skiers based on feedback.
Room Quality
8.35
Comfortable rooms mentioned positively.
Amenities
8.38
Standard quality for this hotel tier.
Value for Money
7.84
Standard pricing for the quality offered.
Food and Beverage
8.89
Excellent breakfast and dinner options noted.
Overall Experience
8.26
Overall positive experience during stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:34

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation with our indoor pool, sauna, hot tub, and Turkish bath at the spa and wellness center.

Free Bikes and Ski Storage
Explore the stunning surroundings with our complimentary bikes or hit the slopes worry-free with our convenient ski storage space.

Delicious Dining Options
Enjoy a delectable buffet, continental, or Italian breakfast each morning, and savor mouthwatering dishes at our on-site restaurant.

Ready to experience the ultimate getaway at Hotel Cristallo? Book now to secure your stay in Canazei!

Important information:

The swimming pool and wellness center is closed on Saturdays from 01 December until 15 April, and on Sundays from 16 April until 15 October.

Children under 14 years of age can only access the swimming pool accompanied by their parents. Access to the wellness center is restricted to adults and children older than 16years.

The UVA treatments are available at extra costs.

The wellness center is not included in the price of the stay.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BZO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for 100% of the adult rate per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 47 reviews
Cleanliness: 7.89
Service: 8.66
Location: 8.9
Room Quality: 8.35
Amenities: 8.38
Value for Money: 7.84
Food and Beverage: 8.89
Overall Experience: 8.26
C
Contoli • couple • it
10
Tornerò sicuramente
Pros:

Molto accurata e camera nuove e pulite

2026-04-11 • via Nuitee
A
angelo massimo • couple • it
5
Pros:

..

Cons:

..

2026-04-07 • via Nuitee
R
Rainer • extended_group • de
9
Schönes Hotel in guter Lage
Pros:

Tolle Lage, Parkplätze und Skibus am Haus, prima Frühstück

Cons:

./.

2026-04-01 • via Nuitee
M
Marcin • couple • se
10
2026-03-25 • via Nuitee
D
della cuna • couple • it
8
Pros:

Colazione ottima e abbondante.

Cons:

La porta d'ingresso dell'hotel è cieca !

2026-03-22 • via Nuitee
I
Irina • couple • it
7
Pros:

Хорошее расположение, чисто. Есть бесплатный skibus.

Cons:

СПА в субботу закрыт, при чём об этом узнала после подтверждения бронирования! Завтраки скудные. За такие деньги ожидала намного лучше все.

2026-03-17 • via Nuitee
A
Andrea • extended_group • it
9
STREPITOSO RAPPORTO QUALITA' PREZZO
Pros:

Bell'hotel, stanze fresche di restauro, belle e molto confortevoli. Ottima anche la pulizia. Colazione molto buona (peccato aver trovato lo strudel solo una mattina perché era strepitoso)!!

Cons:

La SPA chiude decisamente presto per chi ama lo sci (ore 19:00) ed essendo un servizio a pagamento, ho preferito non usufruirne (dato che tornavo da sciare non prima delle 17:00). La posizione leggermente decentrata dagli impianti ma attaccata alla fermata skibus.

2026-03-17 • via Nuitee
M
Marek • family_with_children • pl
10
2026-03-10 • via Nuitee
S
Sunesson • family_with_children • se
8
Bra hotell överlag men minus för att bastu och spa inte ingick.
Pros:

Ett mycket trevligt hotell med rena rum. God och bra frukost, mycket att välja på. Bra sällskapsytor.

Cons:

Det var dåligt och under all kritik att inte bastun och spa ingick i Bookings bokning. Det kostade 200 kr per person och dag! Detta stod väldigt finstilt längst ner i villkoren, dock inte summan utan bara att det var en extra kostnad. Det var en enorm besvikelse för oss. Hade vi bokat direkt med hotellet hade det ingått i priset.

2026-03-09 • via Nuitee
E
Emanuele • couple • it
8
2026-03-04 • via Nuitee
S
stefano • extended_group • it
7
Pros:

Posizione davanti fermata skibus e servizi.
Personale molto gentile

Cons:

Cucina non sempre sufficiente, anche se nel complesso discreta

2026-03-01 • via Nuitee
M
Maso • family_with_children • gb
9
2026-02-23 • via Nuitee
G
Giovanna • couple • it
9
PIACEVOLE
Pros:

COLAZIONE A BUFFET OTTIMA
CENA OTTIMA

Cons:

IL SERVIZIO CENA TROPPO INCALZANTE E VELOCE DA PARTE DEL PERSONALE DI SALA

2026-01-19 • via Nuitee
B
Braganti • couple • it
9
Pros:

Colazione standard, spa a pagamento € 20,00 cad.

2026-01-09 • via Nuitee
F
Fabio • couple • it
9
2026-01-05 • via Nuitee
J
Julian • couple • it
9
Sono stato in hotel nel periodo natalizio, io e mia moglie ci siamo trovati molto bene, posizione ottima per sciatori ed
Pros:

Camere, posizione e cucina

Cons:

Cuscino del letto non proprio comodo

2025-12-28 • via Nuitee
A
Alessandro • family_with_children • it
8
2025-12-27 • via Nuitee
A
Andrea • couple • us
9
Week end prenatalizio
Pros:

Ampi spazi comuni, dimensioni camere, staff

2025-12-27 • via Nuitee
M
Mikalai • couple • by
10
Pros:

Excellent view on the mountains.
Comfortable bed, good breakfast.
A 24/7 shop is nearby. Free street parking for guests.

2025-12-25 • via Nuitee
F
Francesco • couple • it
8
2025-12-15 • via Nuitee