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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Room service
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Terrace
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Non-smoking throughout
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Adult only
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Smoke alarms
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Key access
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Japanese garden
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Covered parking
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Secured parking
Review Highlights
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Property Description
Spectacular Mountain Views
Feast your eyes on the breathtaking views of Mount Cook, Mount Tasman, and the Southern Alps from High Peaks Hotel.
Comfortable Rooms with Modern Amenities
Relax in rooms equipped with guest-controlled heating, electric blankets, electric kettle, and a TV. The en suite bathrooms offer toiletries and a hairdryer for your convenience.
Local Activities and Delicious Breakfast
Let our tour desk help you plan exciting adventures like hiking, helicopter flights, and mountain biking. After a restful night, savor a delicious cooked or continental breakfast at High Peaks.
Experience the magic of the mountains at High Peaks Hotel - Book your stay now!
If you expect to arrive outside reception opening hours, please inform High Peaks Hotel in advance, using the contact details found on the booking confirmation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for NZD 25 per person per night when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for NZD 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Wonderful staff, trying to deal with lots of maintenance problems
Owners of this hotel need to get their act together. Great staff trying to keep place going
Tv didn’t work, grounds a mess. Restaurant not open any more
Has potential to be a great place with proper maintenance and restaurant opened
Room was big
Toaster and microwave, 1 For whole hotel, outside on veranda
Place was run down, grass and garden out of control
One staff member doing everything,
Parking was great. Nice enough outlook and away from any noisy areas. On the road to Lake Matheson which was well worth seeing. Room and bathroom were roomy enough and dark enough to sleep.
Room definitely needed a refurb. Blow waver had tape across it, so as to not to use it. TV didn't work because of some aerial problem. Lid of toilet seat leaning on bathroom wall and toilet seat a bit loose - there was a sign to be careful with this. The grounds of the hotel looked like they needed some TLC. Microwave and toaster on a table outside on the veranda with a cord going inside. Wasn't sure whether these were available to use or waiting to be thrown out.
Property was nice. Had a good stay
Toilet seat was completely broken off. Instead of fixing it they just put a sign up
Friendly staff
The rooms were a bit tired-looking, but clean
Clean unit, good linen
Grounds upkeep. Weeds and lawns unsightly. .ircowave and toaster on outside deck...not at all like picture. No restaurant.
This accommodation is falsely advertised; it is not a hotel it did not provide food and drink. We occupied 2 rooms. In both some things were good, some were appalling.
A tired looking rectangle of buildings with high weeds in the center of the gravel car park., and an unused wing which had once been a restaurant. We struggled to find the entrance to our room which was not signed and was hidden by 2 large linen trolleys. We shared a large clean room with a comfortable bed and comfortable leather chairs. The shower was good. The television was not working, nor were the bed side lights. There was only cold water in the kitchen sink, 1 teaspoon, 2 forks and a bottle opener, 4 glasses and 2 cups and saucers, no knives or plates. A sign in reception suggested that guests strip their bed linen when leaving.
The second room with 2 beds, had a plastic lavatory seat that was cracked across the middle. The split was covered with 2 pads which could have been sanitary napkins or tissues, bound with tape. The seat was insecure and could be lifted off.
The toilet paper ran out, and there were no spare rolls. Like the other room there was a reminder "Please note the television is currently not working due to a broken tv antenna. we apologize for the inconvenience and appreciate your understanding," By the look of the signs they had been there a considerable time.
We would not recommend this accommodation. It is not a hotel; it does not provide food or drink and is some distance from the township. It is not value for money.
Bed was comfortable
Toilet broken, tv smart controller didn’t work, place ran down and rough
The room was clean and spacious
We had two rooms here - we had the original room which was booked via booking.com (room 18) the first thing was the toilet seat fell off as soon as the lid was lifted. The reception did a temporary fix. The grounds made the place look unloved. the "Restaurant" was a toaster balance on top of a microwave oven on the verandah outside. We foolishly checked in for another night (Room 14) here the toilet seat was broken IN HALF! Really not happy for $225 / night and to top it all they offered guest laundry but I was informed that the machine is broken. Had to go to another town to do my laundry,.
Location, huge room, spa bath!
Bed was old and very springy, but reasonably comfortable.
Nothing We didn’t end up staying the site on booking dot com says it has a restaurant, they don’t at all and then when I asked the girl how to make the tv work she said sorry they have asked the bosses to fix the tvs ( none of them work ) the bosses won’t do it . The outside was run down and not mowed just looked awful . We left couldn’t get refund and drove and paid for another nights accommodation elsewhere
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The linen was clean and there was plenty of hot water (but much of it ended up on the floor as the shower leaked!)
The property is poorly maintained, many of the advertised facilities are either not there, broken or simply unavailable . No toilet paper was available on the property, the antenna to all the TV’s was damaged and not repaired. The owner is not on the property and relies on an inexperienced overworked lady who is responsible for reception, cleaning the rooms and handling all the other jobs including dealing with multiple customer complaints.
Unkept lawns and yard
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