Spring Hill Inn

Hotels
8.1 (323 reviews)
260 Water Street , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Clean and modern rooms
Cons:
Poor service
Cleanliness issues

Categories

Cleanliness
7.93
Some reports of dust and cleanliness issues; could be improved.
Service
6.4
Staff communication issues and lack of responsiveness reported.
Location
9.44
Convenient and centrally located, easy access to shops.
Room Quality
8.39
Rooms are generally modern and clean, though some had size issues.
Amenities
7.42
Some amenities missing; kitchenette not well-equipped.
Value for Money
8.38
Generally seen as getting value for the price paid.
Food and Beverage
8.43
Breakfast options not specifically mentioned; suggests basic offerings.
Overall Experience
8.4
Mixed feelings; some enjoyed the stay while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 02:28

Property Description

Affordable Accommodation Options
Spring Hill Terraces offers a variety of 29 accommodation options, catering to different needs and budgets. From cozy budget rooms to spacious 2-storey houses with kitchen facilities, there is something for everyone.

Tranquil Tropical Gardens and Pool
Guests can unwind in the peaceful tropical gardens or take a refreshing swim in the small pool, perfect for relaxing after a day of exploring the city. The added bonus of barbeque facilities in the gardens adds a delightful touch to your stay.

Convenient Location and Nearby Dining
Situated just 1.5km from Brisbane's Central Business District, Spring Hill is conveniently connected by public transport. Additionally, guests can explore nearby cafés and restaurants within walking distance, offering a taste of the local culinary scene.

Experience comfort and convenience at Spring Hill Terraces - book your stay now for a memorable Brisbane getaway.

Important information:

A credit card surcharge of 2% applies to credit card payments.

Please note that reservations made by customer's who are not the guest who is staying at the property can be rejected management team.
The same applies for bookings made by or on behalf of organizations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 323 reviews
Cleanliness: 7.93
Service: 6.4
Location: 9.44
Room Quality: 8.39
Amenities: 7.42
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.4
N
Nicola • couple • au
7
2026-03-19 • via Nuitee
A
Alex • solo_traveller • ca
7
Confusing entry procedure
2026-03-19 • via Nuitee
T
Thomas • extended_group • ch
8
Pros:

Location, secure parking, cleanliness, comfortable beds

Cons:

Wifi didn't work, no air con in lower level, keypad to obtain entry and room access didn't not function smoothly.

2026-03-19 • via Nuitee
S
Samantha • solo_traveller • au
8
Great place close to everything
Pros:

Loved the refurbished room. Great location and easy check in/out process.

2026-03-19 • via Nuitee
A
Ane • extended_group • es
7
2026-03-18 • via Nuitee
B
Bede • solo_traveller • ng
8
2026-03-16 • via Nuitee
B
Barbara • couple • de
4
Mäßiger Komfort. Man hat gespart, wo immer möglich.
Pros:

Neue Unterkunft, Lage ok und Personal extrem hilfsbereit.

Cons:

Die sogenannte Gemeinschaftsküche bestand aus leeren Schränken und einer Mikrowelle.
Keine Handdusche, was bei einer kleinen Duschkabine sehr unpraktisch ist.
Nur eine Leselampe für 2 Betten. Pro Person 1 Kleiderbügel.

2026-03-16 • via Nuitee
C
Carin • solo_traveller • ch
9
Gutes Apartmenthotel
Pros:

Apartmenthotel. Viele kleine „Wohnungen“ mit jeweils eigenes Bad/Toilette. Sauber und ordentlich. Etwas anonym. Man trifft so gut wie kein Personal vor. Sehr gute Wahl wenn man mit eigenem Auto anreist, da das Hotel sehr viele Parkplätze hat und diese Parkplätze nachts abgeschlossen sind. Ich musste relativ kurzfristig umbuchen und das Hotel hat darauf sehr flexibel reagiert. Vielen herzlichen Dank!

Cons:

Mein Einzelzimmer hat ein bisschen gemuffelt. (Schimmel?)

2026-03-15 • via Nuitee
L
Lindy • couple • au
9
Clean and Quiet in Fortitude Valley
Pros:

Super clean, quiet stay within an easy, short walk from Fortitude Valley. Check in process was simple. Onsite car parking. Kitchen had everything we required.

Cons:

Nothing but for the bed was really, really hard. I appreciate that’s more a preference thing though. Wouldn’t stop us from staying again

2026-03-15 • via Nuitee
M
Michael • family_with_children • au
6
Great location / very clean / uncomfortable beds
Pros:

Great Location - very Clean - easy Parking

Cons:

Beds where hard - shower too small

2026-03-14 • via Nuitee
D
David • couple • au
9
Highly recommended
Pros:

Very pleasant experience.

Cons:

Something to hang towel on would be nice.

2026-03-13 • via Nuitee
S
Stuart • family_with_children • au
10
Pros:

Easy to pick your key

2026-03-12 • via Nuitee
S
Sarah • family_with_children • au
10
Excellent! So clean and comfortable :)
Pros:

Very clean, fresh and well located. Stayed with my parents and it was great and spacious. We really enjoyed our stay and will definitely be back in the future :)

Cons:

N/A

2026-03-09 • via Nuitee
J
Joe • couple • au
10
2026-03-08 • via Nuitee
F
fabio • family_with_children • it
7
2026-03-08 • via Nuitee
A
Ashleigh • couple • au
3
Very disappointing - will not be staying again
Pros:

I really loved the parking location as all the cars are in their own little "cubby" and are protected from other cars incase of accidents. Also, the accessibility of the key cards was very convenient, and I had no issues with check-in or checkout during my stay. It is in a nice location with a street of restaurants only a 10 min walk away, which was very convenient.

Cons:

The photos of the rooms online made the rooms look bigger than they are inperson - especially the bathrooms (they are tiny). On one night, a gentleman who spoke limited English knocked on my door, asking me to call reception because he had locked his key in the room, along with his phone and everything. So I called the out-of-hours line only to be told to wait for over an hour because the receptionist/staff member who was supposed to be on site that night couldn't be contacted at all. I overheard her mobile phone being called multiple times with no answer behind the door while we were sitting on the floor in reception for all that time. The ladies on the phone were very polite and understanding with the situation, but it was extremely disappointing to see the lack of customer service from the staff on site, as there could have been a major accident, and they couldn't be contacted by anyone. Additionally, on the final day of my stay, I went to make myself a cup of tea from the things they provided and opened the little drawer with sachets, and multiple little cockroach bugs started crawling out of the drawer and onto the desk.

2026-03-07 • via Nuitee
P
Peter • couple • au
8
2026-03-06 • via Nuitee
S
stephan • family_with_children • au
7
Pros:

There is no staff but it eas clean quiet little inclear how to get in but find out in 5 minutes. Its ok / good

2026-03-06 • via Nuitee
S
Shane • family_with_children • au
10
2026-03-04 • via Nuitee
W
Warwick • solo_traveller • au
8
Great location, simple check-in and out, small but comfy room.
Pros:

Simple "human free" check-in. Gate and room pass worked fine. Clean and comfortable, if small, room. Easy walk to the Valley. Good car park with plenty of space.

Cons:

Room a bit cramped but okay for short stay.

2026-03-02 • via Nuitee