Vanilla Hotel

Hotels
8.8 (958 reviews)
Krakowskie Przedmieście 12 , Lublin , pl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Noise from outside
Room temperature issues

Categories

Cleanliness
8.2
Cleanliness was generally good, but some reviews mentioned noise from outside suggesting potential cleanliness issues with sound insulation.
Service
9.2
The staff were consistently praised for their friendliness and helpfulness, contributing positively to the overall experience.
Location
9.7
Many reviews highlighted the hotel's fantastic location, close to amenities and attractions.
Room Quality
8.2
Rooms were described as spacious and comfortable, though issues with temperature and noise were noted.
Amenities
8.7
Amenities received average feedback, with specific praises for breakfast but some requests for additional features like a kettle.
Value for Money
8.2
While some found the hotel a bit pricey for the experience, overall value was seen as reasonable given the location and service.
Food and Beverage
9.2
Breakfast was frequently noted as a highlight, with many positive comments about its quality and variety.
Overall Experience
9
Overall, guests enjoyed their stays and recommended the hotel despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Historic Charm and Modern Comfort
Vanilla, a 17th-century historic building, offers elegant rooms with free WiFi just steps away from the Old Town.

Stylish Accommodations and Culinary Delights
Each air-conditioned room at Vanilla features stylish design, a TV with cable channels, and a private bathroom. Indulge in international cuisine, coffee, and desserts at the hotel restaurant and café.

Convenient Location and Exceptional Service
Located near the bus and railway stations, Vanilla boasts a 24-hour front desk and paid private parking. Experience the perfect blend of history and luxury at Vanilla.

Important information:

Please note that parking entrance is located at 3 Zielona Street.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 70 zł per person per night when using an existing bed.
    People 17 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 958 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
D
Dominik family_with_children pl
8
Cons:

Śniadanie dobre aczkolwiek bardzo ubogie. Być może było związane to z faktem, że w tym terminie mogliśmy być jedynymi gośćmi w hotelu. Brak czegokolwiek na ciepło (jajecznica, parówki itp.), tylko po 1 jajku, plasterku wędliny i sera. Jogurt z musli. Świeże, ale bardzo słabo to wyglądało.

2026-04-02 via Nuitee
N
Nadiia extended_group ua
10
Pros:

В самом центре города, чисто и есть все необходимое

2026-03-21 via Nuitee
M
MARÍA extended_group es
8
2026-03-18 via Nuitee
G
Guido solo_traveller be
9
Rustige locatie in het centrum
Pros:

Supervriendelijk receptie personeel, perfecte locatie (rustig straatje in het centrum) heel goede bedden

Cons:

Ontbijt was sober maar ok

2026-03-16 via Nuitee
H
Helga solo_traveller pt
8
Localização e pequeno almoço perfeitos.
Pros:

O pequeno almoço era excelente.

Cons:

Funcionários pouco disponíveis; o quarto era frio; não disponibilizavam amenities com regularidade.

2026-03-16 via Nuitee
A
Anna family_with_children pl
10
2026-03-15 via Nuitee
C
Christian solo_traveller de
9
Very good hotel in a great location!
Pros:

Location, Service, Cleanliness... everything was very good!

Cons:

The breakfast buffet could offer more variety. Also, there were no eggs or bacon on two days. Breakfast was better in the past.

2026-03-12 via Nuitee
O
Oleksandr family_with_children ua
8
2026-03-11 via Nuitee
M
Mirosław family_with_children pl
10
2026-03-09 via Nuitee
R
Rafał family_with_children pl
9
Polecam pobyt w tym hotelu
Pros:

Lokalizacja hotelu idealna, przy centrum Starego Miasta. Parking dla samochodu przy ul. Zielonej tylko 2 min. od hotelu, płatność przez aplikację, bądź w biletomacie, bezpiecznie pod nadzorem kamer. Pokój przestronny, wygodny. Śniadania urozmaicone, smaczne.

2026-03-09 via Nuitee
M
Magdalena couple pl
9
2026-03-09 via Nuitee
A
Andrzej extended_group pl
9
Fajny butikowy hotel z pysznym sniadankiem
Pros:

POLECAMY ze względu na świetną loklaizację tego butikowego hotelu zaraz przy głównym deptaku na Starym Miescie w Lublinie i pyszne śniadania ze świeżo wyciskanym sokiem

Cons:

Excellent

2026-03-09 via Nuitee
A
Antti family_with_children fi
9
Pros:

Location. Just next to the old town. Plenty of restaurants and cafes nearby. Friendly staff. Clean. 3 stars but very good value for the money spent.

Cons:

Everything was good.

2026-03-09 via Nuitee
M
Małgorzata couple pl
7
Pros:

Lokalizacja

2026-03-08 via Nuitee
D
Dariusz extended_group pl
9
2026-03-08 via Nuitee
Łukasz solo_traveller pl
7
2026-03-05 via Nuitee
A
Aleksander couple pl
10
Niby przy głównej ulicy a na uboczu
Pros:

Zgodność rzeczywistości ze zdjęciami i opisem; działająca regulacja temperatury; lokalizacja; poduszki!!!; kawa; czystość. Po prostu fajny.

Cons:

Zgodnie z opisem, w pokoju nie miało być czajnika i takowego nie było. Proponuję przynajmniej dać dostęp do ekspresu i herbaty na parterze, jeżeli w każdym pokoju nie da rady. Taki drobiazg, a cieszy.

2026-03-03 via Nuitee
E
Ester family_with_children it
10
A very pleasant stay
Pros:

A very nice stay in the heart of the city center. The bedrooms are large, equipped with everything you need, and the bed was incredibly comfortable. Great breakfast as well, with a good variety of both sweet and savory options

2026-03-01 via Nuitee
M
Michał couple pl
7
Polecam ze względu na lokalizację
Pros:

Lokalizacja

Cons:

Brak parkingu i hałas ze względu na lokalizację

2026-02-27 via Nuitee
A
Adam family_with_children pl
6
2026-02-26 via Nuitee