Vanilla Hotel

Hotels
8.8 (958 reviews)
Krakowskie Przedmieście 12 , Lublin , pl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious breakfast
Cons:
Noise from outside
Room temperature issues

Categories

Cleanliness
8.2
Cleanliness was generally good, but some reviews mentioned noise from outside suggesting potential cleanliness issues with sound insulation.
Service
9.2
The staff were consistently praised for their friendliness and helpfulness, contributing positively to the overall experience.
Location
9.7
Many reviews highlighted the hotel's fantastic location, close to amenities and attractions.
Room Quality
8.2
Rooms were described as spacious and comfortable, though issues with temperature and noise were noted.
Amenities
8.7
Amenities received average feedback, with specific praises for breakfast but some requests for additional features like a kettle.
Value for Money
8.2
While some found the hotel a bit pricey for the experience, overall value was seen as reasonable given the location and service.
Food and Beverage
9.2
Breakfast was frequently noted as a highlight, with many positive comments about its quality and variety.
Overall Experience
9
Overall, guests enjoyed their stays and recommended the hotel despite minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:29

Property Description

Historic Charm and Modern Comfort
Vanilla, a 17th-century historic building, offers elegant rooms with free WiFi just steps away from the Old Town.

Stylish Accommodations and Culinary Delights
Each air-conditioned room at Vanilla features stylish design, a TV with cable channels, and a private bathroom. Indulge in international cuisine, coffee, and desserts at the hotel restaurant and café.

Convenient Location and Exceptional Service
Located near the bus and railway stations, Vanilla boasts a 24-hour front desk and paid private parking. Experience the perfect blend of history and luxury at Vanilla.

Important information:

Please note that parking entrance is located at 3 Zielona Street.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs PLN 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for 70 zł per person per night when using an existing bed.
    People 17 years old and over stay for 70 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 958 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.7
Room Quality: 8.2
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 9.2
Overall Experience: 9
D
dave • couple • gb
8
A great few days, a lovely big room in an excellent location. A complete get away from it all!!
Pros:

The location is excellent, just metres from Lublin's pedestrian area with shops, bars and restaurants. The Old Town in just 100m away. Very friendly, but don't expect anything to be written in English, so enjoy the experience of a lovely town that has yet to be fully embraced by tourists

Cons:

There was a distinct lack of a cooked breakfast. Whether this was because we were in low season with low visitors I don't know. We stayed for 4 nights, so from a hot food perspective the receptionist offered us scrambled egg with some sausage on day 1, nothing on days 2 and 3 and some fried eggs with bacon were actually available in the restaurant on day 4. Plus, there was an issue with the safe in our room which was inoperable. The receptionist, who was busy doing just about everything attempted to fix the issue, sadly without fail, suggesting that we will get another one. Sadly, another one did not arrive

2026-02-11 • via Nuitee
O
Oliwia • family_with_children • pl
10
2026-01-30 • via Nuitee
A
An • family_with_children • pl
9
Pros:

Wszystko na medal.

2026-01-29 • via Nuitee
M
Mateusz • family_with_children • pl
7
Cons:

Ogrzewanie w pokoju bardzo słabe praktycznie nie grzało otrzymaliśmy z obsługi farelka aby zagrzać w pokoju

2026-01-26 • via Nuitee
J
Justyna • extended_group • pl
5
Dobra lokalizacja, słaby hotel
Pros:

Niewątpliwym atutem jest lokalizacja hotelu.
Personel był w większości uprzejmy.
Domowe gofry i świeży sok do wyciskania (tylko jednego dnia z dwóch)

Cons:

Czystość (przy łóżku leżała duża tabletka, pod prysznicem długi włos)
Wystrój pokoju i generalnie hotelu, stare meble, dziwne ozdoby, mialo się wrażenie że wszystko jest brudne i uklejone
Śniadanie - mały wybór, pojemniki na bakalie były tak brudne, że strach było to zjeść
Brak parkingu

2026-01-24 • via Nuitee
C
Cezary • couple • de
8
2026-01-23 • via Nuitee
A
Agata • family_with_children • pl
7
2026-01-19 • via Nuitee
S
Stephen • couple • gb
9
A great choice
Pros:

Fantastic location in the town centre, yet very quiet thanks to the soundproof windows. Excellent breakfast.

Cons:

Nothing really

2026-01-19 • via Nuitee
R
Roberto • extended_group • it
9
2026-01-19 • via Nuitee
K
Kristina • extended_group • lt
9
2026-01-19 • via Nuitee
W
Wojciech • couple • pl
9
Polecam
2026-01-19 • via Nuitee
W
Wankiewicz • family_with_children • pl
8
Pros:

Lokalizacja, czystość, smacznego śniadanie (nieduży wybór, ale trafiony).

Cons:

Słychać innych gości, brak czajnika, niewygodne poduszki, zepsuta roleta w oknie.

2026-01-19 • via Nuitee
B
BARBARA • family_with_children • pl
10
Świetna lokalizacja, pyszne jedzenie, wygodne pokoje, miła obsługa
Pros:

Doskonały hotel, miła, uprzejma obsługa, przepyszne śniadania z dużym wyborem produktów, pokoje komfortowe, czyste, duże łazienki, wygodne łóżka, obsługa szybko reaguje na prośby np. dostarczenia żelazka lub dodatkowych elementów pościeli. Polecam. Dużą zaletą jest winda, więc nie ma problemu z przemieszczaniem się z bagażami. Szczelne okna, więc po zamknięciu nie słychać hałasu z miasta.

Cons:

Parking jest na sąsiedniej ulicy, co może być pewnym utrudnieniem dla osób z ograniczoną mobilnością, żeby przetransportować bagaże zwłaszcza przy gorszej pogodzie.

2026-01-19 • via Nuitee
C
Charles • couple • gb
8
Pros:

Very good breakfast great choice good service

Cons:

We were central to Lublin

2026-01-19 • via Nuitee
M
Mikkel • couple • dk
5
Pros:

Rigtig god placering

Cons:

Vores værelset var meget lille i forhold til de andre værelser som havde bestilt det samme.
Vi boede på værelse 16 og dem vi rejse med boede på 22 og 15, hvilket var meget større

2026-01-19 • via Nuitee
Łukasz • couple • pl
5
Pros:

Bardzo miła i pomocna w obsługa oraz lokalizacja.

Cons:

Przeraźliwe zimno w pokoju. Mimo ustawienia klimatyzacji na 25 stopni cały czas panował chłód.

2026-01-19 • via Nuitee
D
Darrin • solo_traveller • gb
10
Great hotel in the city center
Pros:

Great location friendly and helpful staff

2026-01-18 • via Nuitee
M
Monika • couple • pl
9
2026-01-18 • via Nuitee
B
Beata • solo_traveller • pl
7
Pros:

Świetna lokalizacja, komfortowy pokój.

Cons:

Śniadanie mnie rozczarowało. Nie bylo nic na ciepło np. jajecznicy. Ser żółty i wędlina jak na załączonym zdjęciu - nie wyglądały dobrze!

2026-01-18 • via Nuitee
B
Beata • family_with_children • pl
6
2026-01-17 • via Nuitee