PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (479 reviews)
Westlands Road, Westlands , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

For a minimum of 3 nights continuous stay, guests get a one way airport transfer complimentary. Pre-reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 479 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
F
Faith • solo_traveller • ke
5
Pros:

The cleanliness and good food

Cons:

Early checkout

2026-04-05 • via Nuitee
F
Franziska • couple • de
7
Preis-Leistungs-Verhaeltnis war okay, die Nächte aber leider wegen des Druckofenmas nicht erholsam.
Pros:

Für den europäischen Geschmack war das Angebot an Brot, Käse und Aufschnitt sehr limitiert.

Cons:

Das Zimmer hat sich sehr schnell aufgeheizt, auch in den kühlen Nächten, so dass man nur mit der relativ lauten Aircon schlafen konnte.

2026-04-04 • via Nuitee
V
Vesna • extended_group • at
10
2026-04-04 • via Nuitee
V
Vesna • solo_traveller • at
10
2026-04-04 • via Nuitee
V
Vesna • extended_group • at
10
2026-04-04 • via Nuitee
B
bungey • family_with_children • ke
9
Pros:

The staff were amazing,the hotel was clean,, simply amazing 😊

2026-04-02 • via Nuitee
H
Hala • solo_traveller • lb
7
Good value for money but next time would rather choose to a place that has an elevator
Pros:

Staff were friendly, the place is comfortable and clean.

Cons:

Careful the facility doesn’t have an elevator which is a bit annoying. They do help with bags but would have preferred to know before hand that they didn’t have an elevator.

2026-04-02 • via Nuitee
S
Sergio • family_with_children • it
9
2026-04-02 • via Nuitee
B
Biniyam • solo_traveller • et
8
Comfortable and adequate
Pros:

The bedrooms are modern and comfortable, very good value for money. Staff were attentive, Proffessional and friendly.

Cons:

The bedrooms were modern and clean

2026-03-31 • via Nuitee
D
Dorina • family_with_children • ke
9
The location is great and easy to get to. The staff were friendly. I only wish I had stayed a bit.
Pros:

The service and staff were great.

Cons:

There was some shoe scuffle on the shower floor.

2026-03-31 • via Nuitee
J
Jenifer • family_with_children • sc
9
Pros:

The Hotel staff was very nice. Mary the receptionist was very helpful. I will recommend a friend to book a stay with the hotel

2026-03-30 • via Nuitee
A
Albert • family_with_children • rw
8
2026-03-29 • via Nuitee
V
VALERIE • solo_traveller • us
10
I would absolutely stay there in the future!!
Pros:

The staff was amazing and the hotel is well appointed. The restaurant had lots of choices and the food was great. I would recommend this hotel highly!

Cons:

An elevator would be nice.

2026-03-25 • via Nuitee
J
Jepkirui • family_with_children • ke
10
2026-03-24 • via Nuitee
J
Jelka • couple • nl
9
Fijn verblijf voor in Nairobi
Pros:

De kamer was echt top, heerlijke bedden, lekker ontbijt en fijne locatie

Cons:

Personeel kwam niet altijd even vriendelijk over

2026-03-22 • via Nuitee
D
Dr. Bedan • family_with_children • mv
10
Pros:

The hotel has great breakfast.

Cons:

Nothing

2026-03-21 • via Nuitee
W
Williams • solo_traveller • ca
8
2026-03-21 • via Nuitee
R
Ruth • family_with_children • gb
10
Excellent service, fantastic stay
Pros:

The staff were amazing, always friendly, welcoming and helpful. The room was clean and comfortable. The bar / restaurant had a lovely atmosphere. The location is also excellent for getting around Nairobi

2026-03-16 • via Nuitee
M
Melissa Tsungai • solo_traveller • za
9
2026-03-14 • via Nuitee
N
Nauman Akram • family_with_children • lc
8
2026-03-14 • via Nuitee