PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (571 reviews)
Westlands Road, Westlands , Nairobi , ke

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

For a minimum of 3 nights continuous stay, guests get a one way airport transfer complimentary. Pre-reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 571 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
A
Agata Katkoniene • extended_group • lt
10
2026-06-20 • via Nuitee
A
Alexis • couple • be
10
Mon hôtel préféré à Nairobi!
Pros:

Je retourne toujours avec plaisir dans cet hôtel de taille modeste. Je m’y sens comme chez moi. Les chambres sont parfaites. Le restaurant est très agréable.

Cons:

Rien

2026-06-20 • via Nuitee
A
Anthony • solo_traveller • ch
6
My stay was good with receptive staff
Pros:

The staff are very chearful and receptive

Cons:

Just that property is outside without a compound of it's own

2026-06-19 • via Nuitee
A
Ana Laura • solo_traveller • mx
10
2026-06-12 • via Nuitee
W
Wanjiru • couple • ke
8
2026-06-10 • via Nuitee
F
Francesca • couple • us
9
Very convenient, cozy and comfortable layover
Pros:

Cozy and comfortable stay for a layover in Nairobi, amazing location and very helpful staff. Incredibly quiet considering the location in the heart of Westlands.

2026-06-08 • via Nuitee
A
Anu • couple • in
9
Loved our stay in PrideInn. Would love to comeback here again ❤️
Pros:

Staff was exceptionally helpful. Their Resturant Sayari serves very good food.

2026-06-07 • via Nuitee
A
Anu • couple • in
9
Loved being at Prideinn. Staff was being courteous and helped us considerably with our stay!
2026-06-06 • via Nuitee
N
Nicole • solo_traveller • de
9
Pros:

Sehr freundliches Personal, v.a. der Zimmerservice war top. Die Zimmer sind sehr komfortabel und sauber Von der Lage her top, habe mich sehr wohlgefühlt.

Cons:

Die Musik abends leiser bei Karaoke-Abenden wäre super. Sonst alles ok.

2026-06-06 • via Nuitee
S
Safia • solo_traveller • pk
5
Bit expensive but Okais
Cons:

There was no hot shower in my bathroom and they even cant fix it so I have to use other room for shower which took alot of my time actually waste alot of my time

2026-06-05 • via Nuitee
C
Craig • solo_traveller • au
9
Was excellent. Staff very friendly and helpful. Food was great and would definitely recommend.
2026-06-04 • via Nuitee
D
Dawit • solo_traveller • et
3
2026-06-03 • via Nuitee
E
Emmanuel • couple • gb
9
2026-06-01 • via Nuitee
S
Sanele • solo_traveller • za
9
2026-05-31 • via Nuitee
M
Mehr • couple • ae
9
2026-05-31 • via Nuitee
A
Ambunya • solo_traveller • ke
9
Pros:

the rooms are clean and spacious

Cons:

nothing

2026-05-28 • via Nuitee
D
Douglas • solo_traveller • fr
8
Amazing but They should get an elevator
Pros:

Very beautiful, nice location, located in Westlands where may restaurants are; Tight security

Cons:

No elevator. It was a struggle carrying up luggages

2026-05-26 • via Nuitee
F
Faith • solo_traveller • ke
6
Pros:

Location

Cons:

Its Average

2026-05-25 • via Nuitee
X
Xinyu • solo_traveller • ch
9
Great stay in general
Pros:

nice location, spacious and clean bedroom, beautiful restaurant

Cons:

No elevator and the singing at the restaurant can be a bit loud for the rooms (it ends before 11pm luckily)

2026-05-24 • via Nuitee
K
Khalid • couple • sa
9
2026-05-23 • via Nuitee