PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (533 reviews)
Westlands Road, Westlands , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

For a minimum of 3 nights continuous stay, guests get a one way airport transfer complimentary. Pre-reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 533 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
B
Behyia • couple • cm
8
2026-05-08 • via Nuitee
D
Dirk • solo_traveller • za
8
2026-05-07 • via Nuitee
S
Suzette • solo_traveller • de
8
2026-05-05 • via Nuitee
N
Nikitas Chouchoutas • solo_traveller • gr
10
Pros:

Thank you once again for everything 😊

2026-05-05 • via Nuitee
M
Margo • extended_group • ch
9
2026-05-01 • via Nuitee
J
Jeremy • solo_traveller • se
10
Superb dinners
Pros:

I have had the pleasure of staying there on multiple occasions, though I had not previously experienced their dinner service. However, due to the inclement weather this time, I found myself dining in. I must say, it was a delightful surprise. I highly recommend trying their whole fish with ugali; I believe you will find it to be an excellent choice.

2026-04-30 • via Nuitee
S
shubhojit • solo_traveller • ae
1
I caught Allergies and fell awefully sick due to their poor Air circulation.
Pros:

Location is excellent.

Cons:

They don’t clean their Accor conditioner filters.
Very smelly hotel. Restaurant exhaust throws everything to the hotel. Extremely poor ventilation.

2026-04-30 • via Nuitee
M
manore • solo_traveller • in
10
Pros:

The staff and overall cleanliness

Cons:

The breakfast buffet can have more variety

2026-04-28 • via Nuitee
I
idris • couple • tr
9
2026-04-26 • via Nuitee
A
Alice Noemi • couple • it
8
2026-04-19 • via Nuitee
J
Jeremy • solo_traveller • se
10
Pros:

Exceptional services

Cons:

Nothing

2026-04-19 • via Nuitee
D
Dorcus • solo_traveller • tz
10
Pros:

I booked for my colleagues who stayed at the property. The hotel staff were amazing and very helpful because this was their first time staying at PrideInn.

The location is also good

2026-04-18 • via Nuitee
N
NDUWAYO MZONYA • solo_traveller • tz
10
Pros:

The rooms are very nice and spacios

Cons:

The staffs are very friendly

2026-04-18 • via Nuitee
G
Gahigana Fred • solo_traveller • rw
8
Pros:

So good

2026-04-16 • via Nuitee
A
Arnar Hannes • extended_group • is
5
Gestamóttaka flott þjónusta.
Pros:

Morgunverður lélegur því stjórna Múslimar sem eiga þetta HÓTEL ekki egg og beikon hitt bara lélgtur morgunverður.
Matur NEINEI kunna hvorki að gera kínverskan né Indverskan mát yfirverðlagning og lélegur matur fyrir 4 alls gi 10.400.- Nei takk.

Cons:

MATURINN OG VERÐLAGNING ÞVÍ KOKKARNIR KUNNA HVORKI AÐ ELDA KÍNVERSKA NÉ INDVERSKAN MAT.
Er sérfræpðingur í matseld og þekkingu á matvælum.

2026-04-15 • via Nuitee
J
Jeremy • solo_traveller • se
9
Exceptional service!
Pros:

We've been to this hotel several times now. Why? Because it's actually underrated. It's truly a hidden gem in all aspects.

2026-04-15 • via Nuitee
S
Stella • solo_traveller • ae
9
Amazing experience
Pros:

The hotel is simple but very clean and all the staff I encountered throughout were extremely professional and warm..the real hospitality trained staff we want to see when we come to an establishment.

Cons:

Hardly anything. The rooms are just as the photos in the booking site. Rooms are clean, extra points for a bidet in the washroom.

2026-04-13 • via Nuitee
S
Siphephelo Samkeliso • solo_traveller • sz
8
2026-04-13 • via Nuitee
A
Anand • solo_traveller • rw
8
Pros:

Location, cleanliness, staff

2026-04-12 • via Nuitee
F
Faith • solo_traveller • ke
5
Pros:

The cleanliness and good food

Cons:

Early checkout

2026-04-05 • via Nuitee