PrideInn Westlands Luxury Boutique Hotel

Hotels
8.8 (446 reviews)
Westlands Road, Westlands , Nairobi , ke

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and professional staff
Comfortable and clean rooms
Good location
Cons:
Limited food options
No gym or elevator access

Categories

Cleanliness
8.78
Rooms are clean and well-maintained, with some minor issues such as empty soap dispensers.
Service
9.25
Staff are very friendly, professional, and responsive, contributing significantly to the positive experience.
Location
8.79
Great location near attractions, although some guests had to leave the hotel for gym access.
Room Quality
8.74
Rooms are comfortable and well-appointed, providing a pleasant stay.
Amenities
8.77
Amenities are limited, particularly regarding fitness options and restaurant variety.
Value for Money
9.23
High-quality experience for a reasonable price, making it a good value overall.
Food and Beverage
7.78
Breakfast is good but lacks variety; lunch and dinner options could improve.
Overall Experience
9.05
Overall a very positive stay, with only minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 03:37

Property Description

Luxurious Accommodations
Experience the newly renovated PrideInn Hotel Westlands, offering air-conditioned rooms with stunning city and garden views. Enjoy modern amenities such as a flat-screen TV and complimentary WiFi, ensuring a comfortable stay.

Exquisite Dining Options
Indulge in a culinary journey at Royal Kitchen multicuisine restaurant, where you can savor a variety of local and international dishes, including delightful barbecues. Take advantage of the à la carte menu and grocery shopping services for a personalized dining experience.

Convenience and Hospitality
Benefit from a range of services including 24-hour room service, laundry facilities, and babysitting. Let us take care of your needs with limousine airport transfers, currency exchange, and a dedicated travel desk for exploring nearby attractions.

Book your stay at PrideInn Hotel Westlands now to enjoy these exceptional offerings and more!

Important information:

For a minimum of 3 nights continuous stay, guests get a one way airport transfer complimentary. Pre-reservation is required.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NBO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 446 reviews
Cleanliness: 8.78
Service: 9.25
Location: 8.79
Room Quality: 8.74
Amenities: 8.77
Value for Money: 9.23
Food and Beverage: 7.78
Overall Experience: 9.05
A
Andreas • solo_traveller • de
10
2026-02-13 • via Nuitee
W
wetete • family_with_children • ke
5
Pros:

Service was good

Cons:

The room was too squeezed at the corner bad view!! That was the most horrible breakfast buffet!! Mind you I had just checked out from parkinn hotel by radison.. with one of the most extensive breakfast! Pride inn is total down gread the breakfast buffet tested like mixed leftover of previous dinner provided horrible looking scrambled only !! Not value for money at all!

2026-02-12 • via Nuitee
A
Alberto • family_with_children • it
9
Pros:

Very nice place, i want say really thanks to all staff, expecially to Mary!

2026-02-10 • via Nuitee
K
Kimongoli • solo_traveller • cd
8
Juste cool
Pros:

Bon petit dejeuner. Pas trop varier, pas tres chaud mais c'etait delicieux.

Cons:

Personnel tres serviable et gentil. Je recommande.

2026-02-10 • via Nuitee
H
H • family_with_children • pk
9
Pros:

The location and the staff are great

Cons:

Rooms are small as you would expect from a budget hotel.

2026-02-09 • via Nuitee
O
Omar • solo_traveller • eg
10
2026-01-31 • via Nuitee
N
Njuguna • family_with_children • gb
5
Pros:

Food was nice and tasteful

Cons:

Staff cancelled intial location and was located another branch i wasn't happy as i said i wanted the original location if not do a refund they said its sorted and will be at that location got there it was a lie they had located us to another branch bad customer service

2026-01-29 • via Nuitee
N
Nikitas Chouchoutas • family_with_children • gr
10
Pros:

Thank you 😊

Cons:

By breakfast buffet will be nice to have unsalted butter 🧈 and honey 🍯 ....😊

2026-01-29 • via Nuitee
T
Theresa • couple • at
10
Great stay in Westlands
Pros:

Luxurious room. Sadly this Hotel has No Pool but the restaurant and rooms were great. Staff was very helpful. There's welcoming chocolate.

Cons:

You can hear the convention center and the hallway but for us it was quiet

2026-01-29 • via Nuitee
A
Athman • solo_traveller • rw
1
Didn’t get to stay as they tried to extort an additional night out of me, and when I refused they charged me the one nig
Pros:

Didn’t get to stay as they tried to extort an additional night out of me, and when I refused they charged me the one night and didn’t give me the room anyway. Thieves.

Cons:

Didn’t get to stay as they tried to extort an additional night out of me, and when I refused they charged me the one night and didn’t give me the room anyway. Thieves.

2026-01-27 • via Nuitee
N
Nikitas Chouchoutas • couple • gr
10
Pros:

Thank you for everything....😊

2026-01-27 • via Nuitee
T
Thomas • solo_traveller • nl
9
Great stay!
Pros:

Everything was great

Cons:

Nothing

2026-01-26 • via Nuitee
L
Lokesh • couple • ke
8
Very nice and comfortable place to stay value for money.
Pros:

Nice very clean and cozy rooms

Cons:

Parking of car could be more easy

2026-01-25 • via Nuitee
J
Judy • solo_traveller • ke
8
2026-01-23 • via Nuitee
O
Omar • solo_traveller • gb
8
2026-01-23 • via Nuitee
C
Comfort • solo_traveller • gb
10
2026-01-21 • via Nuitee
M
Michimasa • solo_traveller • jp
9
とても快適でした。
Pros:

部屋がとても清潔で広く快適に過ごすことが出来ました。

Cons:

エレベーターがなく荷物の上げ下ろしが大変だったが、ハウスキーピングが荷物の運搬を手伝ってくれて助かりました。

2026-01-20 • via Nuitee
M
Maria Carla • family_with_children • it
9
2026-01-19 • via Nuitee
H
HENRY • family_with_children • it
10
Pros:

STAFF AND CLEANNESS

Cons:

THEY SHOULD PROVIDE ELEVATOR

2026-01-19 • via Nuitee
S
Susan • extended_group • gb
9
Would stay here again
Pros:

Helpful and professional staff. Tasty food in the restaurant. Spacious room and nicely designed. Good location.

Cons:

Nothing

2026-01-19 • via Nuitee