25hours Hotel Hamburg HafenCity

Hotels
•
25 hours
9 (5130 reviews)
Überseeallee 5 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Well-designed rooms
Cons:
Cleanliness issues
Crowded breakfast area
Costly parking

Categories

Cleanliness
7.96
Issues were noted about cleanliness, including a dirty window and general upkeep.
Service
9.93
Staff was described as friendly, helpful, and competent, particularly during breakfast service.
Location
9.47
Incredible location near major attractions, highly praised by guests.
Room Quality
8.92
Guests appreciated the room design and cleanliness, with only minor complaints.
Amenities
8.95
Amenities such as the free minibar and photo booth were well-received.
Value for Money
8.91
Overall good value, with a few comments on parking costs.
Food and Beverage
8.46
Breakfast was praised but had issues with space and temperature of the food.
Overall Experience
9.43
Guests reported a pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:54

Property Description

Stylish Maritime Theme Rooms:
Experience a blend of modern amenities and maritime charm in our stylish rooms at the 25hours Hotel HafenCity. Enjoy free WiFi and unique design elements that will make your stay unforgettable.

Heimat Kitchen Dining Experience:
Delight your taste buds at Heimat Kitchen with a diverse menu featuring seasonal dishes from German-speaking regions. Start your day right with a delicious breakfast buffet served daily.

Convenient Location and Nearby Attractions:
Located directly on Hamburg Harbour, our hotel is just steps away from the Hamburg Maritime Museum and a short walk from the Elbe Philharmonic Hall. Explore the historic Old Town district and easily navigate the city with the nearby Überseequartier Underground Station.

Book now and immerse yourself in the vibrant atmosphere of the 25hours Hotel HafenCity.

Important information:

Please note that guests are recommended to make a reservation in advance for the Heimat Kitchen + Bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

9
Based on 5130 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
T
Tanja • solo_traveller • de
9
2026-07-18 • via Nuitee
B
Britta • couple • de
9
Geniales „junges“ Hotel, mit bestem Frühstück
Pros:

Es gibt so viele Details, die einen Aufenthalt im 25hours Hotel besonders machen. Die Ankunft, auch spät in der Nacht war kein Problem, die Zimmer sind geräumig und das Bett bequem.
Das Frühstück lässt keine Wünsche offen und die gesamte Crew ist aufmerksam, freundlich und zuvorkommend

Cons:

In der Toilette befand sich noch Toilettenpapier, welches wir einfach weggespült haben…

2026-07-18 • via Nuitee
M
Mona • solo_traveller • de
10
2026-07-17 • via Nuitee
M
Mads Sebastian • solo_traveller • dk
8
Very good
Pros:

Great breakfast

Cons:

Beds were a bit hard

2026-07-17 • via Nuitee
G
Gabriele • couple • de
8
2026-07-17 • via Nuitee
D
Dirk • couple • de
8
2026-07-16 • via Nuitee
M
Milan • couple • de
10
Einfach perfekt!
Pros:

Stylisch, sauber, tolle Ausstattung im Zimmer und im ganzen Hotel, sehr nettes Personal, sehr unkompliziert, hervorragendes Frühstück - rundum hohe Qualität und Wohlfühlfaktor.

Cons:

Nichts…

2026-07-16 • via Nuitee
S
Sarah • solo_traveller • gb
9
Great vibey hotel
Pros:

Location and vibe

Cons:

Nothing

2026-07-16 • via Nuitee
M
Myriam • couple • ch
7
2026-07-16 • via Nuitee
D
Dieter • couple • de
7
Es war schön
Cons:

Über einen Wasserkocher hätten wir uns gefreut

2026-07-15 • via Nuitee
A
aileen mason • solo_traveller • dk
8
Pros:

Great Location. Nice facilities & staff. Original interior.

Cons:

I missed a place for my suitcase, so that it did not have to lie on the floor. A minor thing was, that I missed some more hooks in the bathroom

2026-07-14 • via Nuitee
J
Jürgen • solo_traveller • de
2
2026-07-14 • via Nuitee
S
Simon Sumal Faurby • extended_group • dk
8
2026-07-14 • via Nuitee
K
Katrin • extended_group • de
9
2026-07-14 • via Nuitee
B
Biggi • solo_traveller • de
9
Pros:

Sehr freundliches und hilfsbereiten Personal

Cons:

Die Beleuchtung im Bad ist zu dunkel, keine Haken im Bad

2026-07-13 • via Nuitee
R
Rolf • extended_group • ch
9
Pros:

Spezielle und originelle Einrichtung. Hat mir sehr gut gefallen. Frühstücksbuffet war ebenso super und reichhaltig.

2026-07-13 • via Nuitee
A
Antje Adam • solo_traveller • de
7
2026-07-13 • via Nuitee
A
Arnd • couple • de
9
2026-07-13 • via Nuitee
D
Daniel • solo_traveller • ch
9
Pros:

Alles in allem ein super City Hotel mit sehr zentraler Lage.

2026-07-13 • via Nuitee
M
Marie-Hélène • couple • fr
9
un super endroit pour visiter Hambourg
Pros:

Emplacement génial pour visiter la ville, Altstadt et Speicherstadt accessibles à pied, ElbPhilharmonie à 10mn, et une station de métro à 5 mn
L’hôtel est situé dans le nouveau quartier de Hafencity, vue sur l’eau depuis notre chambre, grand choix de restaurants à proximité, un immense centre commercial à côté.
Décoration amusante pour s’imaginer qu’on est dans un bateau
Chambre spacieuse
Très bon petit déjeuner
Accès aisé en voiture et parking au sous sol de l’hôtel

Cons:

Si vous restez plusieurs jours personne ne vous prévient que le ménage n’est fait que tous les 2 jours … Surprise désagréable en rentrant le soir: lit pas fait, sanitaires pas nettoyés, poubelles pas vidées … Donc pensez à mettre le signal vert tous les jours à votre porte .. Nous avons réclamé et eu une petite compensation.
La déco est parfois au détriment du confort: une seule chaise en métal, entourage de lit dans lequel on se cogne, miroir très en arrière du lavabo …
Sol de la douche glissant

2026-07-12 • via Nuitee