25hours Hotel Hamburg HafenCity

Hotels
•
25 hours
9 (5241 reviews)
Überseeallee 5 , Hamburg , de
+49 40 2577770

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Well-designed rooms
Cons:
Cleanliness issues
Crowded breakfast area
Costly parking

Categories

Cleanliness
7.96
Issues were noted about cleanliness, including a dirty window and general upkeep.
Service
9.93
Staff was described as friendly, helpful, and competent, particularly during breakfast service.
Location
9.47
Incredible location near major attractions, highly praised by guests.
Room Quality
8.92
Guests appreciated the room design and cleanliness, with only minor complaints.
Amenities
8.95
Amenities such as the free minibar and photo booth were well-received.
Value for Money
8.91
Overall good value, with a few comments on parking costs.
Food and Beverage
8.46
Breakfast was praised but had issues with space and temperature of the food.
Overall Experience
9.43
Guests reported a pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:54

Property Description

Stylish Maritime Theme Rooms:
Experience a blend of modern amenities and maritime charm in our stylish rooms at the 25hours Hotel HafenCity. Enjoy free WiFi and unique design elements that will make your stay unforgettable.

Heimat Kitchen Dining Experience:
Delight your taste buds at Heimat Kitchen with a diverse menu featuring seasonal dishes from German-speaking regions. Start your day right with a delicious breakfast buffet served daily.

Convenient Location and Nearby Attractions:
Located directly on Hamburg Harbour, our hotel is just steps away from the Hamburg Maritime Museum and a short walk from the Elbe Philharmonic Hall. Explore the historic Old Town district and easily navigate the city with the nearby Überseequartier Underground Station.

Book now and immerse yourself in the vibrant atmosphere of the 25hours Hotel HafenCity.

Important information:

Please note that guests are recommended to make a reservation in advance for the Heimat Kitchen + Bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

9
Based on 5241 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
C
Christoph • couple • de
10
Sehr schönes Hotel, ruhige Lage dennoch nicht sehr weit vom Zentrum.
Pros:

Die Einrichtung war mal etwas anders, aber sehr schön.

Cons:

Fällt mir gerade Nix ein.

2026-08-15 • via Nuitee
Érica • couple • br
10
2026-08-15 • via Nuitee
S
Sandra • couple • it
9
Non delude mai, semplicemente perfetto
Pros:

Design della camera, servizi offerti e tanta cura dei dettagli

Cons:

Lavandino: il rubinetto dovrebbe essere piu lungo per non schizzare su tutto il lavello
Cuscini: troppo morbidi, bisogna piegarli più volte

2026-08-15 • via Nuitee
B
Barbara • couple • at
8
2026-08-15 • via Nuitee
M
Markus • solo_traveller • at
10
2026-08-14 • via Nuitee
A
Adriaan • extended_group • nl
8
Prima maar niet uitzonderlijk
Pros:

De kamers zijn comfortabel en stil. Het ontbijt was prima en het personeel over het algemeen vriendelijk. De locatie is top, steek de straat over en je staat gelijk in de mooie Westfield mall. En met een kwartiertje lopen sta je in de Alt stad. Heel HafenCity is erg mooi geworden.

Cons:

Een koffie en/-of thee voorziening op de kamer zou bij de prijs inbegrepen horen te zijn gezien de kamerprijs en niet apart bij te "huren". Vanaf een bepaald level zit er blijkbaar wel bij?

2026-08-14 • via Nuitee
S
Sabrina • couple • de
8
2026-08-14 • via Nuitee
T
Tanja • couple • ch
10
Pros:

Wir kommen immer wieder sehr gern in diese aussergewöhnliche, tolle Hotel! Es stimmt alles für uns.

2026-08-14 • via Nuitee
P
Philipp • couple • de
10
Sehr schönes Hotel!! Komme gerne wieder!
Pros:

Lage, freundliches Personal

2026-08-14 • via Nuitee
B
Bernd • couple • de
9
2026-08-13 • via Nuitee
M
Michaela • couple • de
7
2026-08-13 • via Nuitee
J
Jennifer • solo_traveller • ch
9
2026-08-13 • via Nuitee
I
Inez • solo_traveller • de
9
2026-08-13 • via Nuitee
A
Andrina Dian • couple • ch
10
2026-08-12 • via Nuitee
S
Sandra • family_with_children • de
9
2026-08-12 • via Nuitee
F
Franco • couple • it
9
Pros:

Posizione, camera acccogliente, bagno molto confortevole

Cons:

Aggiungerei piu' frutta di stagione alla colazione.

2026-08-12 • via Nuitee
J
Jerry • solo_traveller • gh
9
Pros:

Almost everything looks fantastic with us 😍. The location is pretty good for tourism purposes.

Cons:

I don't know if it's the normal practice.but the room is been clean every other day. But it wasn't bad at all.

2026-08-12 • via Nuitee
R
Roland • solo_traveller • at
10
2026-08-11 • via Nuitee
J
Jil • couple • de
7
2026-08-11 • via Nuitee
J
Julien • solo_traveller • ch
7
Pros:

Bon emplacement et chambre confortable, petit déjeuner excellent avec pain frais.

Cons:

Compliqué pour se parquer et retrouver son chemin car il y a un immense centre commercial en face. Personnel jeune et peu agréable. Sauna inutilisable en l'état, porte grande ouverte quand j'y suis allé.

2026-08-11 • via Nuitee