25hours Hotel Hamburg HafenCity

Hotels
•
25 hours
9 (4907 reviews)
Überseeallee 5 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Well-designed rooms
Cons:
Cleanliness issues
Crowded breakfast area
Costly parking

Categories

Cleanliness
7.96
Issues were noted about cleanliness, including a dirty window and general upkeep.
Service
9.93
Staff was described as friendly, helpful, and competent, particularly during breakfast service.
Location
9.47
Incredible location near major attractions, highly praised by guests.
Room Quality
8.92
Guests appreciated the room design and cleanliness, with only minor complaints.
Amenities
8.95
Amenities such as the free minibar and photo booth were well-received.
Value for Money
8.91
Overall good value, with a few comments on parking costs.
Food and Beverage
8.46
Breakfast was praised but had issues with space and temperature of the food.
Overall Experience
9.43
Guests reported a pleasant stay overall despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:54

Property Description

Stylish Maritime Theme Rooms:
Experience a blend of modern amenities and maritime charm in our stylish rooms at the 25hours Hotel HafenCity. Enjoy free WiFi and unique design elements that will make your stay unforgettable.

Heimat Kitchen Dining Experience:
Delight your taste buds at Heimat Kitchen with a diverse menu featuring seasonal dishes from German-speaking regions. Start your day right with a delicious breakfast buffet served daily.

Convenient Location and Nearby Attractions:
Located directly on Hamburg Harbour, our hotel is just steps away from the Hamburg Maritime Museum and a short walk from the Elbe Philharmonic Hall. Explore the historic Old Town district and easily navigate the city with the nearby Überseequartier Underground Station.

Book now and immerse yourself in the vibrant atmosphere of the 25hours Hotel HafenCity.

Important information:

Please note that guests are recommended to make a reservation in advance for the Heimat Kitchen + Bar.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Guest Reviews

9
Based on 4907 reviews
Cleanliness: 7.96
Service: 9.93
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jörg • extended_group • de
9
2026-04-11 • via Nuitee
N
Nadine • couple • de
10
Pros:

Wie immer, alles wunderbar! Personal freundlich, Betten super bequem, Badprodukte genial und Frühstück hervorragend!

2026-04-11 • via Nuitee
A
Adriano • solo_traveller • ch
8
2026-04-11 • via Nuitee
R
Roger • couple • ch
9
Die Reise nach Hamburg war eine Reise wert;)
Pros:

Alles hat uns gefallen!

2026-04-10 • via Nuitee
K
Karsten • family_with_children • de
9
Super Hotel mit toller Lage
Pros:

Super Lage

Cons:

Nichts

2026-04-10 • via Nuitee
S
Sebastian • solo_traveller • de
8
2026-04-10 • via Nuitee
K
Kerstin • solo_traveller • de
8
2026-04-10 • via Nuitee
C
Carina • couple • de
8
2026-04-09 • via Nuitee
C
Cognetta • couple • de
8
Sehr schön
Pros:

Sehr schön ausgestattet und Umgebungs treu

Cons:

Der Teppich ihn meinen Augen nicht mehr zeitgemäß er roch jedes Mal beim reinkommen ins Zimmer

2026-04-09 • via Nuitee
C
Christina • couple • de
9
2026-04-08 • via Nuitee
A
Anne • couple • de
8
2026-04-08 • via Nuitee
B
Beierke • couple • de
10
2026-04-08 • via Nuitee
J
Joachim • family_with_children • dk
8
2026-04-08 • via Nuitee
G
Gerd • family_with_children • de
8
2026-04-08 • via Nuitee
C
Claudia • couple • de
10
Ich würde immer wieder kommen
Pros:

Die Lage (15 Minuten zur Elbphilharmonie), die Einrichtung, die sehr schön und individuell ist, das tolle Frühstück mit regionalen Produkten , der super nette Service , die Tiefgarage, einfach alles

Cons:

Ich habe nichts auszusetzen

2026-04-07 • via Nuitee
C
Claudia • family_with_children • de
8
2026-04-07 • via Nuitee
N
Nicole • couple • ch
8
2026-04-07 • via Nuitee
F
Frank • couple • de
8
Preis, Leistung,, Lage - optimal
Pros:

Die Lage für den Besuch der Elbphilharmonie war hervorragend

Cons:

Persönlich finde ich es sehr gewöhnungsbedürftig, von Hotelpersonal auf Anhieb geduzt zu werden.

2026-04-06 • via Nuitee
M
Marek • family_with_children • de
10
Mega starkes Hotel
Pros:

MEGA Lage, Mega Hotel - alles einzigartig schön

2026-04-06 • via Nuitee
M
Markus • solo_traveller • ch
10
2026-04-06 • via Nuitee