Grace Bay Suites

Hotels
8.2 (570 reviews)
Grace Bay Road GRACE BAY SUITES , Grace Bay , tc

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Garden
See all facilities

Review Highlights

Pros:
Great central location near Grace Bay beach and restaurants
Friendly, prompt and helpful staff
Comfortable beds and spacious rooms
Pool and patio access
Reasonable price/value
Cons:
Unpleasant sewer/plumbing smell reported near pool and in bathrooms
No elevator — stairs and luggage handling are a problem
Weak AC in some rooms
Construction noise and/or delayed room cleaning on some stays
No on-site breakfast/limited food and beverage options

Categories

Cleanliness
6.8
Mixed: several guests noted an unpleasant sewer/plumbing odor near the pool and in bathrooms, rooms missed cleaning on some days; others described rooms as clean when serviced.
Service
9.4
Generally very positive: staff repeatedly described as friendly, prompt and helpful (specific praise for staff members); some service issues noted such as reception closing early and delays getting rooms ready.
Location
9.6
Strongly positive: frequent mentions of excellent, central location, short walk to Grace Bay beach, close to restaurants and shops.
Room Quality
8
Comfortable beds and spacious rooms reported, but issues include weak AC in some rooms, drapes needing repair, plumbing odors and no elevator making stairs and luggage handling problematic.
Amenities
7.6
Basic amenities present (pool, patio/pool access) but limited: no elevator, limited parking layout, no on-site breakfast or bar/kitchen; pool and grounds were appreciated.
Value for Money
9.3
Viewed as good value by guests: several comments calling the accommodations reasonable/affordable for Grace Bay with comfortable rooms.
Food and Beverage
6
Noted absence of breakfast service and food/beverage options; guests suggested adding continental breakfast and a small bar/restaurant.
Overall Experience
8.9
Generally positive overall due to location, friendly staff and comfortable rooms, tempered by noise/maintenance/cleanliness issues for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:12

Property Description

Luxurious Accommodation: The All New Grace Bay Suites offers modern rooms with upscale amenities including flat-screen TVs, safety deposit boxes, and private bathrooms with free toiletries.

Relaxation and Recreation: Guests can unwind by the outdoor swimming pool, explore the garden, or take advantage of free bikes to explore the beautiful surroundings. The terrace provides a perfect spot to enjoy the tropical breeze.

Convenience at Your Fingertips: Enjoy complimentary WiFi, on-site restaurant, and services like concierge assistance, tour bookings, and luggage storage for a hassle-free stay.

Book now to experience the perfect blend of comfort and convenience at The All New Grace Bay Suites.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PLS

Location

Guest Reviews

8.2
Based on 570 reviews
Cleanliness: 6.8
Service: 9.4
Location: 9.6
Room Quality: 8
Amenities: 7.6
Value for Money: 9.3
Food and Beverage: 6
Overall Experience: 8.9
R
Raheem • solo_traveller • tc
7
2026-08-07 • via Nuitee
L
landon • couple • us
8
Clean facility nice people good location just wish the AC was a little better
Pros:

Location was great friendly staff

Cons:

Construction outside of our room woke us up every morning at 7 AM and they didn’t stop working until 11:30 PM. Also, our AC wasn’t the greatest.

2026-08-02 • via Nuitee
T
Tamara • couple • tc
10
Pros:

It was clean and staff was very prompt and available

2026-07-11 • via Nuitee
W
Williams • solo_traveller • tc
8
Importante
Pros:

I like the fact that I was accommodated to utilize the room before standard check in time so that me and my family was able to get ready and be in time for Service.

Cons:

I would say the entrance or access to the property. This should be relocated so that guest staying at the resort shouldn't have to see the back of Denny Bouy's area. Also, the parking area shouldn't have been so near where guess access their rooms. I didn't really get to enjoy the property as I was there for a very short stay in and out. But I must say it is a very nice/beautiful property just that entrance/access point.

2026-06-30 • via Nuitee
G
Gelen • couple • uy
7
Playa hermosa
Pros:

La cercanía a la playa Grace Beach

Cons:

A las 8 cierran la recepción y nadie queda para atender al huésped. Nunca me había pasado y he viajado bastante La atención del personal del hotel es buena pero puede esmerarse más

2026-06-29 • via Nuitee
L
Lisa • couple • us
8
Spacious & comfortable
Pros:

Great location

Cons:

Had to carry luggage/bags up two flights of stairs & nobody to assist if needed.

2026-06-06 • via Nuitee
G
gordon • solo_traveller • tc
9
Pros:

Bed was comfy

2026-06-05 • via Nuitee
R
Reasean • couple • tc
8
2026-06-04 • via Nuitee
C
Caro • solo_traveller • ar
10
Pros:

La ubicación es muy buena, está situado a 10 minutos de la playa caminando (2 min en auto) u en el centro de Grace Bay donde se encuentran los restaurantes y bares de la.zona

2026-05-24 • via Nuitee
M
Maritha • solo_traveller • vg
8
Very nice accommodations at a reasonable price in Grace Bay!!
Pros:

There was no breakfast that I was made aware of and the accommodations were very comfortable. There was no elevator which made climbing stairs with luggage difficult. There was an odor outside which smelled of sewer outside by the pool area which was not always there but noticeable as I walked bast the garden and pool. The staff were very kind, patient and helpful. The drapes needed repair in the room I stayed in, which would have been the only noticeable repair that I was aware of.

Cons:

Someone to help deliver my luggage into my room and carry back down on arrival and departure since there was no elevator.

2026-05-19 • via Nuitee
T
TaaNyia • couple • us
5
Wouldn’t stay again.
Pros:

Location.

Cons:

Needs updates and elevators. Something has to be wrong with their plumbing system, the smell outside and in the bathrooms are horrible.

2026-05-19 • via Nuitee
A
Altocha • extended_group • bb
8
My stay will be memorable
Pros:

The location is very centrally located and the staff is very friendly and helpful.

Cons:

I will suggest thinking of offering a continental breakfast and probably extending to include a bar and small kitchen/restaurant.

2026-05-16 • via Nuitee
K
khahdija • extended_group • us
5
2026-05-05 • via Nuitee
B
Bob • couple • ca
7
great access to the beach and many little shops and reataurants
Pros:

location great, rooms spacious and very comfortable beds

Cons:

was not cleaned on 2 different days and needs a little maintenance

2026-04-29 • via Nuitee
J
James • couple • ca
7
2026-04-24 • via Nuitee
R
Ray • extended_group • us
8
2026-04-16 • via Nuitee
F
fiona • couple • ca
9
Pros:

Staff was fantastic!!

Cons:

Location

2026-04-11 • via Nuitee
L
Lewis • solo_traveller • tc
10
2026-04-04 • via Nuitee
C
Caroline • family_with_children • ca
7
2026-03-22 • via Nuitee
Y
Yelena • family_with_children • us
8
Pros:

Very comfortable bed.

Cons:

Waiting time for the room to be ready for check in.

2026-03-19 • via Nuitee