Bumi Surabaya City Resort

Hotels
8.7 (1602 reviews)
Jl. Jend. Basuki Rakhmat, 106-128 , Surabaya , id
+62 31 5311234

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and clean hotel
Great breakfast options
Cons:
Cleanliness issues in bathrooms
Need for facility upgrades

Categories

Cleanliness
7.84
Some concerns about cleanliness, especially in bathrooms and common areas.
Service
9.31
Incredibly friendly staff were highlighted throughout the reviews.
Location
8.85
Convenient location near Tunjungan Plaza and accessible amenities.
Room Quality
8.3
Spacious rooms but with some mention of outdated decor.
Amenities
8.83
Decent amenities including a nice pool and breakfast options.
Value for Money
9.29
Great value for a five-star hotel, especially for longer stays.
Food and Beverage
8.34
Breakfast praised for variety, though some issues noted with quality.
Overall Experience
8.81
Generally positive stay with friendly service and good facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Elegant Getaway with Premium Amenities

Outdoor Swimming Pool and Free WiFi
Hotel Bumi Surabaya provides a luxurious escape with an inviting outdoor swimming pool, perfect for relaxation. Stay connected with complimentary high-speed WiFi available throughout the property, ensuring you are always connected during your stay.

Variety of Dining Options
Indulge in a culinary journey at Hotel Bumi Surabaya with a selection of on-site restaurants. From Indonesian and Chinese delicacies at Arumanis Restaurant to Japanese specialties at Kizahashi Restaurant, there's something to satisfy every palate. Don't forget to explore the Mediterranean flavors at Cascade Restaurant or savor authentic Indonesian cuisine at Siti Inggil Restaurant.

Convenient Location and Comfortable Accommodations
Located just minutes away from Tunjungan Plaza Shopping Mall, this hotel offers easy access to popular attractions like Bambu Runcing Monument and Joko Dolog Statue. Retreat to air-conditioned rooms featuring plush amenities such as a personal safe, en suite bathroom with hot/cold shower, and cozy seating area.

Book your stay at Hotel Bumi Surabaya now for an unforgettable experience!

Important information:

Please note that the name on the credit card used to make reservations must be the same with the guests name. The hotel's staff will also ask guests to present the credit card used to make the booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.7
Based on 1602 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 8.81
M
Mª Amparo • couple • es
8
2026-08-08 • via Nuitee
S
Stefano • extended_group • it
9
Bell’hotel con buoni servizi e vista.
Pros:

Molto bella la vista sulla città e il giardino interno. Anche la piscina davvero grande

Cons:

A differenza di altri ospiti abbiamo notato che a noi non sono state portate le valige in camera. Abbiamo chiesto una colazione da portar via nell escursione visto che non potevamo fare quella in hotel e ci hanno fornito una box un po’ scarna.

2026-08-08 • via Nuitee
L
Lorenzo • couple • it
10
100% recommended!
Pros:

Everything was perfect, staff was very nice, dinner and breakfast were great with plenty of choices

2026-08-07 • via Nuitee
O
oscar • family_with_children • ae
9
Volveré
Pros:

Si me gustó, siempre que voy a Surabaya me quedo allí

Cons:

Las cama estaba descompensada, y el buffet de desayuno se a hecho más pequeño an reducido bastante el buffet

2026-08-07 • via Nuitee
H
hicham • family_with_children • fr
10
Ideal pour un séjour reposant après une excursion au Bromo
Pros:

Bel hôtel avec un très beau jardin.
Emplacement pratique

2026-08-07 • via Nuitee
J
Jimmy • solo_traveller • nl
8
Pros:

De servicegerichtheid van de medewerkers.

Cons:

Het hotel en daarmee de faciliteiten zijn gedateerd. Zeker in vergelijking met de andere hotels waar ik tijdens deze reis heb verbleven.

2026-08-07 • via Nuitee
P
Paulus • family_with_children • id
7
Pros:

the location

Cons:

overall property bit run down

2026-08-07 • via Nuitee
H
Hannah • couple • nl
9
Best sleep we had in Indonesia!
Pros:

The breakfast was amazing and the room super big and nice. Also Nice swimming pool and products for bathing! The price is super good for what you get.

Cons:

It is a large scale place, but for us this luxury was perfect after Bromo and IJen.

2026-08-07 • via Nuitee
S
sylvain • family_with_children • fr
10
Très bonne 1ere nuit à notre arrivée à Java !
Pros:

Hôtel bien situé et confortable. Le personnel est extrêmement accueillant et aux petits soins. La piscine est agréable. La cuisine est bonne mais un peu chère par rapport à ce qui se pratique aux environ. Très bon séjour.

Cons:

Même si ce n est en rien la faute de l’hôtel, les chants de prières sont très présents plusieurs fois par jour, y compris la nuit. Prévoir des bouchons d’oreille à Java est une bonne idée.

2026-08-06 • via Nuitee
R
Roberto • solo_traveller • nl
9
Uitstekend!
Pros:

Het is echt perfect. Alles is prachtig, met een schitterende tuin, meer dan uitstekend eten. Top hotel.

Cons:

Niks op aan te merken. Het personeel is zo aardig dat het soms zelfs wat ongemakkelijk voelt, voor ons.

2026-08-05 • via Nuitee
M
marco • extended_group • it
10
Posto da sogno
Pros:

Tutto perfetto

2026-08-05 • via Nuitee
L
Léa • solo_traveller • fr
9
Pros:

Personnel adorable, hôtel classe et bien placé pour une nuit d étape entre l'aéroport et la gare.

Dommage que nous ayons vu quelques petits cafards dans la salle de bain, mais très courent en Asie, avec les canalisations

2026-08-05 • via Nuitee
C
caroline • couple • fr
8
Pros:

Très grande chambre et salle de bains. Super buffet pour le dîner

2026-08-05 • via Nuitee
R
Roland • couple • nl
7
Pros:

Goede locatie: centraal en toch relatief rustig (muv moskeen). Redelijk uitgebreide gym

Cons:

Zwembad water was erg troebel en dus mogelijk niet schoon. Hoewel we maar 4 nachten verbleven werden we na 1 nacht verzocht naar een andere kaner te verhuizen ivm onderhoud; dat was geen upgrade en ter compensatie kregen we gratis (buffet)diner.

2026-08-04 • via Nuitee
R
Rob • solo_traveller • nl
9
2026-08-04 • via Nuitee
R
Rafael • couple • es
6
Cómodo y conveniente pero antiguo
Pros:

Encontramos cucarachas en la habita al llegar, fue desagradable, pero se puede entender, porque en general esta bien y limpio. Al final nos cambiaron la habitacion y todo bien, es un Hotel estupendo pero bastante viejo

Cons:

La suerte de no haber encontrado bichos

2026-08-04 • via Nuitee
L
Laurent • couple • fr
8
Pros:

Hôtel de qualité
Bon petit déjeuner
Staff is very nice

Cons:

Odeur de la moquette dans la chambre

2026-08-04 • via Nuitee
T
Thomas Siswoyo • family_with_children • nl
8
2026-08-03 • via Nuitee
S
Sophie • extended_group • fr
9
2026-08-03 • via Nuitee
F
Francesca • couple • it
8
2026-08-03 • via Nuitee