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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Lift / Elevator
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Physical distancing in dining areas
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Process in place to check health of guests
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Internet access
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Reception hall
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Exercise/lap pool
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Japanese garden
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Swimming nearby
Review Highlights
Categories
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Property Description
Elegant Getaway with Premium Amenities
Outdoor Swimming Pool and Free WiFi
Hotel Bumi Surabaya provides a luxurious escape with an inviting outdoor swimming pool, perfect for relaxation. Stay connected with complimentary high-speed WiFi available throughout the property, ensuring you are always connected during your stay.
Variety of Dining Options
Indulge in a culinary journey at Hotel Bumi Surabaya with a selection of on-site restaurants. From Indonesian and Chinese delicacies at Arumanis Restaurant to Japanese specialties at Kizahashi Restaurant, there's something to satisfy every palate. Don't forget to explore the Mediterranean flavors at Cascade Restaurant or savor authentic Indonesian cuisine at Siti Inggil Restaurant.
Convenient Location and Comfortable Accommodations
Located just minutes away from Tunjungan Plaza Shopping Mall, this hotel offers easy access to popular attractions like Bambu Runcing Monument and Joko Dolog Statue. Retreat to air-conditioned rooms featuring plush amenities such as a personal safe, en suite bathroom with hot/cold shower, and cozy seating area.
Book your stay at Hotel Bumi Surabaya now for an unforgettable experience!
Please note that the name on the credit card used to make reservations must be the same with the guests name. The hotel's staff will also ask guests to present the credit card used to make the booking.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 10 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Breakfast is great
Additional Water bottles are priced at 10x shop price . Very disappointing when you get thirsty in night time and have no choice other than to pay . Also, additional food/bar/restaurant charges cannot be put on hotel room bill., they have to be paid for separately
De locatie
Dat er meerdere bars en restaurants zijn gesloten.
De kamers verouderd en muffig, geen handdoeken op de kamer(vergeten neer te leggen), en veel slijtage te zien. Geen onderhoud.
The room was big and spacious and the food was superb!
The room is has not enough lighting and no master switch to off the table lamps.
The flora and fauna, alongside the Balinese interior and exterior designs. It felt so relaxing just seeing them! Also, the staff were so friendly and accommodating. The foods were also really good !
The cleanliness of the rooms. Though the layout of the room looked posh and comfy, the carpets were unclean - debris and stains from previous occupants. This applies to the toilet (pungent smell that won’t go) and dried soap and water streak marks. The bedsheets and pillow covers were also dull and stained. The management tried changing the rooms- but more or less the conditions were alike and there wasn’t anything much could be done during our two nights stay.
Qualité des équipements , jardins avec très belle piscine , mais surtout l’offre de repas . Magnifique buffet déjeuner et souper . Meilleur offre en Indonésie pour prix très abordable !
Very nice hotel with amazing facilities! Comfortable beds, and very nice and clean toilet with a bathtub! Hotel breakfast was also amazing, multiple options and varieties with peaceful outdoor and indoor seating areas! Staff were very kind and helpful and welcoming as well. Tried the massage services that will be paid additionally, but they were efficient and very good! Nice stay! Location was also central, where it isn't too far from other malls when you take gojek, but it is closest to tunjungan plaza which I found a little bit boring!
The lighting in the room is a bit dark for my liking, and location of the plug sockets were oddly placed, beside a cabinet far from beds or under tables. I also found a tiny baby cockroach.. and one the plugs went dead after one night, but they weren't major problems for me then!
The only redeeming factor for the hotel was the front desk staff who was very helpful. The hotel lobby is nice but that's about it. The hotel is within walking distance from a central area but quite removed.
The rooms are old and dirty. Upon checking I was assigned a room where there were hairs from previous guests in the bathtub and clearly the room hadn't seen a vacuum in a while. I asked to change and was shown a second room where there was a lot of dust on the desk (which shouldn't happen if the room was cleaned the same day) and the bed sheets were dirty. The third room was cleaner so I accepted it, only to find a cockroach in the bathroom in the evening! There was also mold in the bathroom and the carpets are heavily stained throughout the hotel. this may have been a 5* hotel when it opened (I'm guessing a long time ago), but it barely meets a 3* hotel standard today. The walls and windows are thin so I barely slept because it was like the prayers in the middle of the night were in the room (which did not happen when I switched hotels so it has nothing to do with the area). I also had to leave a deposit for the room keycard upon check-in (I've never seen his happen in any hotel, let alone an alleged 5* one). I asked about tours to the surrounding area and when I looked up the company the hotel recommend (they don't organize the tours themselves), I saw the reviews were quite low. I stayed only one night despite a longer reservation and am glad I left!
De locatie en het personeel, ookal niet al te vlot.
Het hotel verdient wat beter onderhoud, luxaflex stoffig en dus niet de beste keus voor een hotel.
De meubels hier en daar een nieuw laklaagje of een beetje verf .
En een valstroom toilet, die ' s nachts dus druppelt
Friendly staff. Central location. Good well equipped gym for a good workout & pool. Comfortable beds and clean rooms. Great breakfast spread. Showers were good and powerful.
The safe wasnt working. Few electrical power points & far away for short cord for the kettle. Had to boil water with kettle on the floor.
Suasana asri
Kunci yg sering eror , kamar yg kurang nyaman , tv sudah perlu ganti kayaknya udah ada neon2nya , debu dimana mana untuk sekelas hotel.bumi harusnya bisa lbh baik lagi
旅馆非常老旧 浴室的镜子都是污渍 放肥皂的盘子是缺口的 早饭但是牛肉汤老的没办法咀嚼 味道也很咸 以后不会来了
Personeel is top en het eten voortreffelijk
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