Bumi Surabaya City Resort

Hotels
8.7 (1707 reviews)
Jl. Jend. Basuki Rakhmat, 106-128 , Surabaya , ID
+62 31 5311234

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful and clean hotel
Great breakfast options
Cons:
Cleanliness issues in bathrooms
Need for facility upgrades

Categories

Cleanliness
7.84
Some concerns about cleanliness, especially in bathrooms and common areas.
Service
9.31
Incredibly friendly staff were highlighted throughout the reviews.
Location
8.85
Convenient location near Tunjungan Plaza and accessible amenities.
Room Quality
8.3
Spacious rooms but with some mention of outdated decor.
Amenities
8.83
Decent amenities including a nice pool and breakfast options.
Value for Money
9.29
Great value for a five-star hotel, especially for longer stays.
Food and Beverage
8.34
Breakfast praised for variety, though some issues noted with quality.
Overall Experience
8.81
Generally positive stay with friendly service and good facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:09

Property Description

Elegant Getaway with Premium Amenities

Outdoor Swimming Pool and Free WiFi
Hotel Bumi Surabaya provides a luxurious escape with an inviting outdoor swimming pool, perfect for relaxation. Stay connected with complimentary high-speed WiFi available throughout the property, ensuring you are always connected during your stay.

Variety of Dining Options
Indulge in a culinary journey at Hotel Bumi Surabaya with a selection of on-site restaurants. From Indonesian and Chinese delicacies at Arumanis Restaurant to Japanese specialties at Kizahashi Restaurant, there's something to satisfy every palate. Don't forget to explore the Mediterranean flavors at Cascade Restaurant or savor authentic Indonesian cuisine at Siti Inggil Restaurant.

Convenient Location and Comfortable Accommodations
Located just minutes away from Tunjungan Plaza Shopping Mall, this hotel offers easy access to popular attractions like Bambu Runcing Monument and Joko Dolog Statue. Retreat to air-conditioned rooms featuring plush amenities such as a personal safe, en suite bathroom with hot/cold shower, and cozy seating area.

Book your stay at Hotel Bumi Surabaya now for an unforgettable experience!

Important information:

Please note that the name on the credit card used to make reservations must be the same with the guests name. The hotel's staff will also ask guests to present the credit card used to make the booking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Location

Guest Reviews

8.7
Based on 1707 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.3
Amenities: 8.83
Value for Money: 9.29
Food and Beverage: 8.34
Overall Experience: 8.81
J
Jurgen • couple • nl
9
2026-09-19 • via Nuitee
M
Mats • couple • se
9
Fantastiskt boende i djungelmiljö
Pros:

Fantastiskt område med känslan av att bo i djungeln. Rekommenderas starkt.

Cons:

Inget

2026-09-19 • via Nuitee
J
Jurgen • couple • nl
9
2026-09-19 • via Nuitee
D
Damayanti • extended_group • jp
10
Pros:

I love it so much! The staff are really nice. I want to stay here again 🥰

2026-09-19 • via Nuitee
S
Samir • solo_traveller • ae
10
Pros:

The ambience was amazing

Cons:

Just some areas and shops were closed inside the hotel.

2026-09-17 • via Nuitee
J
Joanne • couple • au
10
2026-09-16 • via Nuitee
J
JASWADI • solo_traveller • be
7
2026-09-15 • via Nuitee
C
Christophe • extended_group • be
10
2026-09-15 • via Nuitee
A
Andrea • couple • it
9
Pros:

Struttura immensa, ma ben curata. Staff cordiale e preparato, ci hanno preparato la colazione take away nonostante il check out nel cuore della notte. Letto comodo e stanza ben insonorizzata, cosa molto rara in indonesia

Cons:

camere forse un po' datate per essere un 5 stelle

2026-09-15 • via Nuitee
N
Niccolò • solo_traveller • it
10
2026-09-13 • via Nuitee
C
Clémentine • couple • fr
8
Bien pour une nuit de confort
Pros:

confort de la chambre, vue, professionnalisme du personnel

Cons:

Impossible de prendre un bain : l'eau s'écoulait non stop. Pdj avec beaucoup de choix mais peu qualitatif à mon sens.

2026-09-13 • via Nuitee
P
Petra • couple • nl
9
We hebben genoten van deze heerlijke plek in Soerabaya
Pros:

Een prachtig hotel, sfeervol met veel groen waardoor je niet door hebt middenin de stad te zitten.

2026-09-12 • via Nuitee
H
Hans • solo_traveller • id
8
Cons:

Personeel heeft weinig kennis van producten bv we bestelden een dubbele espresso en kregen 2 enkele. Het duurde ook lang voordat de bestelde items werden geserveerd

2026-09-11 • via Nuitee
K
Kunal • family_with_children • gb
10
2026-09-10 • via Nuitee
P
Paloma Diego • solo_traveller • es
9
Pros:

Todo muy bien. Ambiente y piscina perfectos.

Cons:

Poca luz en la habitación.

2026-09-10 • via Nuitee
Z
Ziemowit • solo_traveller • pl
9
2026-09-09 • via Nuitee
A
Anne Sophie • couple • nl
7
Pros:

Mooi resort maar wel een beetje vergane glorie. Kamer was nog niet klaar terwijl we om 16:00uur incheckten. Eten in het restaurant wel erg goed!

2026-09-08 • via Nuitee
S
salomé • couple • fr
5
2026-09-08 • via Nuitee
O
OMBRETTA • couple • it
6
Pros:

piscina calda perchè sempre esposta al sole e comoda

Cons:

struttura molto grande datata e non curata, decisamente poco pulita

2026-09-07 • via Nuitee
M
Meili Cheryl • couple • ca
5
Average
Pros:

The staff was very nice and the hotel was really pretty!

Cons:

Bathtub and toilet in the room were rundown and we had to pay extra for early check in at the reception.

2026-09-06 • via Nuitee