Hotel Aqua Palace

Hotels
9.2 (328 reviews)
225, Gwanganhaebyeon-ro, Suyeong-gu , Busan , kr

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
View
Comfortable beds
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
7.52
Rooms looked half painted and very dirty; other rooms were clean but some mentioned issues with sheets.
Service
9.02
Service quality varied; male front desk staff was not friendly while female staff was kind.
Location
10
Perfect location near the beach and various amenities.
Room Quality
9.02
Rooms had damaged walls, some furniture was old; however, many found the beds comfortable.
Amenities
8.52
Aquatic facilities were impressive; however, some limitiations in pool access.
Value for Money
10
Great value given the location and view, although some aspects of the room were lacking.
Food and Beverage
9.52
Several restaurants nearby; however, breakfast was not mentioned.
Overall Experience
10
Overall satisfactory experience with a beautiful location and views.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:22

Property Description

Luxurious Sea View Rooms and Suites
Indulge in stunning sea views from our spacious rooms and suites equipped with modern amenities, including free WiFi.

Convenient Location and Access
Located a stone's throw away from Gwangalli Beach and a short walk to Gwanan Station, explore Busan with ease.

Deluxe Amenities and Dining Options
Relax in our air-conditioned rooms with flat-screen TVs, enjoy breakfast options, and make use of the on-site sauna facilities.

Experience comfort and convenience at Hotel Aqua Palace. Book now for an unforgettable stay by the beach!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PUS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 33,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 328 reviews
Cleanliness: 7.52
Service: 9.02
Location: 10
Room Quality: 9.02
Amenities: 8.52
Value for Money: 10
Food and Beverage: 9.52
Overall Experience: 10
C
CHIU PING extended_group tw
7
離機場遠一點,上班時間易塞車,衛浴沒有乾濕分離,3人20寸行李箱,已略顯擠
Pros:

面對廣安大橋,每天晚上看燈光秀與煙花

Cons:

3人入住,只給2個杯子,詢問櫃檯、清潔人員皆說沒杯子,令人傻眼。

2026-07-15 via Nuitee
K
Klaus solo_traveller es
9
Amazing views and location.
Pros:

The location on the beach and the views from our room on the 28th floor were stunning. The room is big. Metro station is 10 minutes away walking. Bus station 5 minutes. Uncountable restaurants and shops on your footsteps.

Cons:

The bathroom is huge, but there is only a bathtub with no curtains so you inevitably flood the whole bathroom. A, shower cabin would be the better choice in my opinion.

2026-07-13 via Nuitee
J
jay solo_traveller au
8
Pros:

뷰와 위치가 너무 만족합니다

Cons:

화장실이 아주 고급럽진 읺아 살짝 아쉬움이 있습니다

2026-07-09 via Nuitee
Z
Zgrebec couple hr
10
2026-07-09 via Nuitee
A
Aziza solo_traveller kz
3
Very poor quality
Pros:

We liked the location and proximity to shops and diners. And the room size was good, but the state of the room was a disaster.

Cons:

Very confused as to why the rating here is soo high!!! Our room was not clean, I could see someone else's hair on the floor and sofa, felt like it wasn't vacuumed prior our arrival. Our sofa had cigarette burns all over.

The air conditioner had dust and rust outside. Inside bathroom the hanger had so much dust when I wanted to put things over it.. so yeah very strange about the high rating here.

And also the swimming pool isn't free even if you are staying at the hotel! You gotta pay to use it, which is ridiculuous. And noone mentioned about it or wrote here.

2026-07-08 via Nuitee
A
Angel family_with_children gb
7
Beautiful view
Pros:

The hotel is located right by Gwangalli beach with a great view of the bridge and light show. If you’re lucky to get a sea-view room then you can see the beautiful seascape. It’s central to good restaurants and located in a lively area.

Cons:

The hotel itself felt a little dated. Parts of the walls were scuffed and our door handle broke off when simply opening the door. The AC made a rumbling noise and didn’t work smoothly towards the end. These things weren’t detrimental to our stay, but it would have been a more comfortable stay overall. Finally, we were a little disappointed with the infinity pool. It’s not very big and has an entrance fee of 40,000 won per person.

2026-07-07 via Nuitee
I
isaac extended_group il
8
love the location
Pros:

location, view from the room

Cons:

no facilities included in the room price

2026-07-07 via Nuitee
光耀 couple tw
6
2026-07-06 via Nuitee
禮懿 couple tw
8
總結來説,我認爲景觀很贊,服務人員很貼心,缺點的話就如我提到的三點。
Pros:

海景是這家hotel最大的賣點。,這點是滿分毋庸置疑。

Cons:

我認爲有以下。1- 厠所不是乾濕分離。2-馬桶是很冰很冰的,無法調溫。3-中央空調因此無法自行調整溫度。

2026-07-05 via Nuitee
김동현 / 학생 / 사회학과 extended_group kr
8
Cons:

냉장고 확인을 추가로 진행해주시면 좋을 듯합니다. 얼음이 녹은 것인지, 물이 샌 것인지 모르겠지만, 물을 마시려 냉장고를 열었더니 물이 조금 차 있었습니다. 이외에 아쉬웠던 점은 없습니다.

2026-07-04 via Nuitee
Y
YEN-HUA family_with_children tw
7
2026-07-04 via Nuitee
S
Sahel family_with_children fr
4
Bon emplacement mais beaucoup de choses à améliorer
Pros:

L’emplacement en face de la plage

Cons:

Le nettoyage est fait de façon superficiel.
Il y avait des cheveux dans le lavabo, plein de poussières sous les lits.

Le personnel ne parle pas anglais du tout.
Même avec les traducteurs c’est compliqué.

La piscine est payante : 40 000 par adulte pour le séjour .

Piscine intérieur : 20 000 par adulte

Il y a 2 comptoirs différents : hôtel et spa . Le comptoir de l’hôtel ne connaît pas les tarifs du spa et vice versa . Donc pour avoir des infos il faut parfois jongler entre les 2 comptoirs

Il y a qu’un seul micro-onde et il se trouve dans les bureaux de l’hôtel.

2026-07-03 via Nuitee
D
Dashdorj solo_traveller kr
1
Pros:

I would like to file a formal complaint regarding the male receptionist who was on the evening shift on June 29, 2026.

While I was staying at your hotel, I needed to contact the front desk from my room, but the room phone was not working at all. I went downstairs to ask for the reception phone number, but the receptionist refused to give it to me. He then asked which country I was from and laughed at me in a way that felt disrespectful and humiliating.

His behavior was extremely rude and unprofessional. Guests come to a hotel to feel comfortable and welcomed, but instead I felt insulted and upset.

What made this even more disappointing was that it was my birthday. Instead of enjoying a pleasant stay, I was left with a very negative memory because of the way your staff treated me.

I am deeply disappointed with this experience. Because of this incident, I will not stay at your hotel again, and I cannot recommend your hotel to my international friends and acquaintances.

I sincerely hope you will investigate this matter and take appropriate action to ensure that no other guest is treated this way in the future.

Cons:

All things

2026-06-30 via Nuitee
K
Ka Yan solo_traveller hk
8
2026-06-27 via Nuitee
I
Irina extended_group kr
6
Okay, but will re-think 3 times if I decide to stay there again
Pros:

It’s close to the Gwangali beach, It’s super easy to find.

Cons:

The bed mattress quite hard to enjoy. Although I don’t mind hard mattresses, but this one was an another level. Some of the staff wasn’t that friendly

2026-06-26 via Nuitee
S
SangIl solo_traveller kr
9
2026-06-25 via Nuitee
麗琴 family_with_children tw
9
Pros:

地點很棒看風景、吃美食、逛街都方便

2026-06-23 via Nuitee
J
Jessica solo_traveller tw
8
2026-06-22 via Nuitee
B
Burcu couple tr
8
2026-06-19 via Nuitee
M
MARIA HELENA family_with_children co
8
Pros:

The place was very comfortable, pleasant, and very spacious. It had an amazing view of the beach, the ocean, and the bridge. It is also in an excellent location, close to many restaurants and cafes

2026-06-16 via Nuitee