Aparthotel Helvetia

Hotels
8.4 (28 reviews)
Route de la Moubra , Crans-Montana , ch

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious apartment
Fantastic views
Great location
Helpful staff
Cons:
Internet connection issues
Dated amenities
Lack of ambience in restaurant

Categories

Cleanliness
8.05
Internet connection issue noted; overall cleanliness is acceptable.
Service
9.05
Staff were extremely helpful, friendly, and welcoming.
Location
9.05
Spacious apartment with spectacular views in a really good location.
Room Quality
8.55
Spacious 2 bedroom apartment; a bit dated but overall quality is good.
Amenities
8.05
Sauna is good but the spa feels dated; improvements needed.
Value for Money
8.45
Good value considering location and service.
Food and Beverage
7.55
Restaurant's food is good but lacks ambience.
Overall Experience
8.45
A wonderful stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-28 04:11

Property Description

Luxurious Spa Area with Indoor Pool
The Aparthotel Helvetia boasts a tranquil spa area with an indoor pool, perfect for unwinding after a day of exploring the beautiful Valais Alps.

Gourmet Dining Experience with Mountain Views
Indulge in a culinary journey at the Carnotzet Restaurant, offering a diverse menu of local and international cuisine. Enjoy your meal on the dining terrace while soaking in breathtaking mountain views.

Convenient Location with Complimentary Services
Located just steps away from the Crans-Montana Cable Car, this aparthotel offers free WiFi, bed linen, and final cleaning. Guests can also benefit from complimentary parking and access to a range of wellness facilities.

Experience the ultimate blend of relaxation and adventure at Aparthotel Helvetia. Book now to secure your unforgettable stay amidst the Swiss Alps.

Important information:

The sauna and steam bath can be used for free from 16:00 to 20:00.

Daily cleaning and change of towels is offered for CHF 735.

Bathrobe and slippers are offered for CHF 17 per adult ad CHF 9 per child.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CHF 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for CHF 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 28 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.05
Value for Money: 8.45
Food and Beverage: 7.55
Overall Experience: 8.45
L
Lorena family_with_children ch
8
Bon séjour
Pros:

La proximité avec le centre ville, le personnel à la réception, la réactivité du personnel lors des demande spéciaux

Cons:

Le supplément pour les linges de piscine , je trouve surprenant pour un hôtel qui dispose de sa piscine de facturer des linges à piscine. Le fait qu’il est pas de nettoyage compris quotidiennement

2026-03-19 via Nuitee
A
Adrien family_with_children lu
8
agréable pour une famille
Pros:

idéalement placé, vue sur la montagne et cuisine bien équipée

Cons:

besoin de fournir sa cb en garantie même si pas de dépense prévue sur place
wifi de très mauvaise qualité
piscine assez fraiche

2026-02-22 via Nuitee
N
Nemanja extended_group rs
8
Cons:

Internet connection is not work properly.

2026-01-21 via Nuitee
T
Trevor family_with_children gb
9
Spacious apartment with fantastic views in a central location
Pros:

Spacious 2 bedroom apartment with spectacular views in a really good location for the town - a five minute walk. A bit too far to walk in ski boots to the lifts so we paid for the shuttle bus which was a great service. The bar is great, small, cosy and traditional in style. The staff were extremely helpful, friendly and welcoming.

Cons:

A bit dated. The sauna is good but the rest of the spa also feels dated. A dressing gown and slippers to go to the spa should be included. Apparently the food in the restaurant is very good but the restaurant itself lacks ambience so we didn’t eat there. They should make it look and feel like the bar.

2026-01-06 via Nuitee
Q
Qusai family_with_children kw
6
2025-08-07 via Nuitee
T
Tammy extended_group il
9
2025-07-25 via Nuitee
M
Martijn family with young children nl
8
Nice hotel - poor WiFi
Pros:

Friendly staff.

Cons:

Poor WiFi, close to road.

2025-03-02 via Nuitee
A
Angel family with young children us
10
Exceptional
2025-02-01 via Nuitee
R
Reem family with young children ae
9
Superb
Pros:

Location

2025-01-10 via Nuitee
N
Najla family with young children kw
9
Superb
Pros:

The staff were very nice and friendly.

2025-01-03 via Nuitee
M
MOHAMMED Y A H family
8
Pros:

Full-Option Amenities 👌

2024-09-15 via Nuitee
J
John with friends gb
8
Great location, nice facilities and the staff were excellent - very professional but very warm, friendly people - all of
Pros:

Apartment was roomy, and well appointed. Very nice and comfortable. Great view

Cons:

Not much not to like. Overall really good experience

2024-09-08 via Nuitee
A
Adel family with young children kw
8
Very good
Pros:

Location, view & staff

Cons:

No Room daily cleaning , you have to pay to the hotel if you need to clean the room.

2024-07-12 via Nuitee
Z
Zeddy66 family with young children kw
9
Superb
2024-02-29 via Nuitee
Y
Yan family with young children ch
10
Exceptional
2024-02-05 via Nuitee
E
ELVA
6
Pros:

bueno

2024-01-07 via Nuitee
M
Mohannad family with young children ae
10
Super staff
Pros:

Best ever staff
Words can’t describe

2024-01-06 via Nuitee
A
Anton family with young children ch
10
Exceptional
Pros:

Clean. Location. People.

2024-01-05 via Nuitee
K
Kathleen family with young children ch
4
The hotel desperately needs a renovation and the extra fees for the car and the dog left a sour taste in my mouth given
Pros:

The location and the spaciousness of the flat

Cons:

Overpriced and lots of hidden extra fees.

2024-01-01 via Nuitee
A
Ashkan family with young children de
3
Poor
2024-01-01 via Nuitee