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Central Location for Business and Leisure Travelers:
Hotel Italia's prime location in the heart of Trieste caters to both business and leisure travelers. Situated just minutes away from key business centers, the congress centre, museums, and shopping areas, it offers convenience and accessibility for all guests.
Accessible and Equipped for Comfort:
With a focus on inclusivity, Hotel Italia is fully accessible for handicapped persons and features a specially equipped room that meets CEE standards. This commitment to comfort and convenience ensures that all guests can enjoy a pleasant stay without any limitations.
Charming Amenities and Relaxing Atmosphere:
Guests can start their day with a hearty sweet and savoury breakfast, with gluten-free options available upon request. The hotel also boasts a cozy bar on the ground floor and saloons on each floor for socializing and relaxation. The soundproof rooms, adorned with cherry wood and warm colors, create a tranquil and inviting ambiance for a truly relaxing experience.
Experience the charm and convenience of Hotel Italia – book your stay now for a memorable trip to Trieste!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When booking more than 5 rooms, different policies and additional supplements may apply.
WiFi is available in all areas and is free of charge.
No parking available.
Pets are allowed. Charges may be applicable.
Children of any age are allowed.
Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
Children up to and including 1 year old stay for free when using an existing bed.
Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
People 12 years old and over stay for € 35 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Small bedroom
We are a class of 18 students in our third year of high school in Switzerland, on a study trip to Trieste. We stayed at Hotel Italia, which is well located near the city center, with perfectly decent rooms.
Upon arrival, a deposit of €20 per student was requested in case of damage. This is understandable, especially as we were a group and most of us are adults. The manager also explained the rules regarding respect for other guests, which is normal.
The problems started when one of the receptionists (the manager) repeatedly accused us of running and shouting in the corridors, even though we were simply walking and talking at a reasonable volume, in the middle of the day (around 1 p.m.). From that moment on, her attitude became unpleasant and even aggressive.
The second-to-last night, a serious incident occurred: a receptionist entered a student’s room without knocking, using a master key, around midnight. He later mentioned a storm and the fact that the shutters were not closed. Even if this was true, he neither knocked nor explained the situation at the time, which understandably frightened the student. Even in case of a misunderstanding, this behavior is completely inappropriate.
In general, we were always careful about noise, including at night. On the last night, some students returned late (around 3 a.m.), sometimes after drinking, but they were accompanied and there was no damage or problematic behavior. The receptionist came up several times, creating some agitation, but the situation quickly calmed down and no one was disturbed.
During check-out, the manager shouted at our teachers and made unacceptable remarks, calling us “animals” and “disrespectful,” while misrepresenting several situations (including minor details such as breakfast). She also claimed that “normal people would agree with her.” The manager tried to calm things down, but ultimately supported her position. Ironically, we were accused of making noise, while she herself literally shouted at us.
The staff also mentioned complaints from other guests and surveillance footage, without any concrete evidence (and without sound), and claimed that the receptionist had knocked before entering the room, which is false. An “apology gesture” (a small box of chocolates) had even been given, which shows that an issue was acknowledged.
Finally, the €20 deposit per person (€360 in total) was withheld, based on these accusations, even though no damage was found. At check-in, it had clearly been stated that this deposit was only for potential damage to the rooms.
Conclusion:
We are deeply shocked by the staff’s attitude, the unfounded accusations, and the unjustified withholding of the deposit. We are used to traveling and have never experienced such treatment.
Sehr gutes Preis-Leistungsverhältnis, gute Lage, weil fussläufig alles erreichbar ist. Nettes Personal, gutes Frühstück.
Alles perfekt und äußerst freundliches Personal!
Sehr gute Lage, Zimmer sehr geräumig
Alles bestens
Close to the train station, but still very quiet at night. Basic breakfast, but plenty to get the day started. Very friendly staff. Good sized room.
The shower wasn't the greatest, but not a big issue.
Good hotel in central location with good breakfast
Posizione molto comoda vicino la stazione e 10 minuti dal cuore della città. Staff cordiale, colazione varia e camera pulita
Hotel a due minuti dalla stazione e da piazza Oberdan da cui passano tutti gli autobus e anche il tram per Opicina. La colazione ottima, abbondante e il personale gentilissimo. Il direttore dell' hotel e tutto lo staff si sono messi a completa nostra disposizione.
Nulla, tutto perfetto
Die Lage super Frühstück ausreichend und gut Zimmer bestens
Nichts zu beanstanden
hotel meraviglioso, accoglienza oltre le aspettative
tutto
Lo staff disponibile e gentile. La colazione abbastanza ben fornita e la possibilità di avere l'acqua disponibile a tutte le ore ha reso ancor più confortevole il soggiorno.
Pensavo che l'offerta per la colazione fosse ancor più cospicua, ma poco male.
posizione centrale, colazione varia e abbondante, staff gentile e disponibile, camera spaziosa e silenziosa, ottima l'offerta di acqua e snack alla reception
stanza senza bidet, doccetta della doccia malfunzionante
Zárt kerékpártároló volt, a személyzet tízből tizenegy pontot érdemelne.
la mancanza del bidet
saponetta che serve come shampoo e bagno schiuma per il corpo
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