Shima Kanko Hotel The Bay Suites

Hotels
9.4 (67 reviews)
Ago Shinmei 731 , Shima , jp

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Free

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great hospitality
Stunning location for views
Delicious food
Cons:
Bed making issues
Staff communication speed

Categories

Cleanliness
7.56
Some issues with bed making and staff understanding; lower rating accordingly.
Service
9.56
Most staff were very satisfactory despite one negative experience.
Location
10
Excellent location for stargazing, sunset, and sunrise.
Room Quality
10
Comfortable stay, especially in the Bay Suite.
Amenities
9.56
Enjoyable lounge services.
Value for Money
8.56
High cost for the stay; expectations set were not fully met.
Food and Beverage
10
Dinner was elegant and delicious with local taste.
Overall Experience
9.96
Overall very positive with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:48

Property Description

Luxurious Suites with Stunning Views
Experience the elegance of Shima Kanko Hotel, offering spacious suites with breathtaking views of Ago-wan Bay. Each air-conditioned suite features modern amenities and a private bathroom, ensuring a comfortable stay.

Diverse Dining Options
Indulge in a culinary journey at Shima Kanko Hotel with French delicacies at La Mer Restaurant, traditional Japanese dishes at Hamayu Restaurant, and refreshing drinks at the Bar. For a cozy night in, room service is also available.

Relaxation and Recreation
Unwind at the roof garden, take a dip in the pool, or pamper yourself at the spa. With a library offering DVDs and books, along with a boutique for souvenirs, there's something for everyone at Shima Kanko Hotel.

To experience luxury and tranquility at Shima Kanko Hotel, book your stay now and create unforgettable memories.

Important information:

Children under the age of 6 are not allowed in any on-site restaurants. For guets with children under 6 years old, please use the restaurant at the sister hotel next door, or order room service.

To use the property's free shuttle from Kashikojima Train Station, please make a reservation at time of booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NGO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.4
Based on 67 reviews
Cleanliness: 7.56
Service: 9.56
Location: 10
Room Quality: 10
Amenities: 9.56
Value for Money: 8.56
Food and Beverage: 10
Overall Experience: 9.96
M
MAMORU • couple • jp
9
また行きたい
Pros:

ホスピタリティーがよかった。

2026-01-06 • via Nuitee
T
Takuya • family_with_children • jp
8
とても最高でした
Pros:

星空や夕焼け、朝日が見れるロケーション最高でした

Cons:

スタッフの喋る速さがもう少しゆっくりだったらよかったです。

2025-11-16 • via Nuitee
T
Taketsugu • couple • jp
9
One of the best resort room in Japan
Pros:

Dinner food was elegant and delicious! Local taste foods with Portuguese source was fancy!

Cons:

Another hold grip on big room bathtub need for saferer bathing.

2025-11-15 • via Nuitee
N
Nobuko • family_with_children • de
10
とても特別な時を過ごせました。ロケーションもサービスもとても良かったです。食事も美味しかったです。
2025-11-06 • via Nuitee
M
MAHO • couple • jp
10
2025-10-31 • via Nuitee
H
hiroyuki • extended_group • jp
10
2025-10-26 • via Nuitee
櫛谷 • couple • jp
10
2025-10-19 • via Nuitee
Y
Yoshimichi • extended_group • jp
10
2025-10-18 • via Nuitee
H
Hirano • couple • jp
10
Pros:

スタッフの対応

Cons:

ベッドメイキングに関して、２日目の夕刻　担当者が理解されてなくて、全く手つかず状態。
　こんなのは、他のホテルを含め初めて。２泊で３０万円以上のホテルの対応としては最低で最悪。リメイクに来た担当者の態度も最悪。
　その他のスタッフには、大変満足。

2025-10-12 • via Nuitee
A
Aiko
10
Pros:

ゆっくりとお散歩やラウンジサービスを楽しめました。

2025-10-05 • via Nuitee
K
Katayama • couple • jp
9
2025-09-01 • via Nuitee
K
KEIKO
10
志摩観光ホテル最高❣️
Pros:

ベイスイートはよく利用しますが布団部屋は初めてでした。快適でゆっくり過ごす事ができました。また利用したいです。

2025-07-20 • via Nuitee
L
LI CHEN • family_with_children • tw
10
Pros:

早餐好吃飯店很漂亮

2025-07-11 • via Nuitee
A
Andy • couple • us
10
2025-07-08 • via Nuitee
I
Ikuko • family with young children • fr
10
Exceptional
2025-02-02 • via Nuitee
C
Chan
10
Pros:

very friendly and helpful staff, view of the room is perfect, room is very spacious and well-equipped. highly recommended.

2024-10-21 • via Nuitee
R
Renko • solo traveller • jp
9
Superb
2024-07-30 • via Nuitee
?
??
8
Pros:

駅からの立地の近さ、絶景の景色、ラウンジが最高！

2024-05-12 • via Nuitee
V
Verified traveler
10
Pros:

This is a historic hotel and you can read about it in an area near the hotel called The Club, but the best feature of this hotel is the sunset view. The sunset view is so beautiful and you can see it either from your room or from the lounge at 5F. The staffs are very welcoming and wonderful. This is one of the best places we've been to where you can just relax and watch the day pass in your room in the middle of beautiful nature. We will definitely be back again.

2024-03-29 • via Nuitee
H
Hiroko • family
10
Pros:

食事の予約など急な予定に対応して頂き、
素晴らしいと思いました。

2023-11-28 • via Nuitee