Hotel Mar y Tierra

Hotels
8.5 (1730 reviews)
Cap de Fragata Pedro Sainz de Baranda s/n Fraccionamiento Faros , Veracruz , mx

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location near Malecón/port/Old Veracruz
Pool with sea/port view
Friendly cleaning and vehicle staff noted by multiple guests
Good breakfast reported by some guests
Convenient access to bars, restaurants and beaches
Cons:
Room quality: old furniture, worn beds/linens, pillows and TV issues
Cleanliness inconsistencies: dirty rooms, infrequent towel changes, reports of cockroaches and drainage smell
Reception and some housekeeping staff reported as rude; bellboy/parking incident noted
Lack of in-room minibar/fridge and no/limited parking
Noise from street/motorbikes and slow elevators

Categories

Cleanliness
6.4
Mixed comments: some guests praised cleaning staff, but multiple reviews mention dirty rooms, insufficient towel changes, cockroaches and drainage smells on lower floors.
Service
9.2
Mixed service experiences: several guests highlight very attentive cleaning and vehicle/parking staff, but there are repeated complaints about reception, a rude housekeeper and issues with the bellboy; overall staff friendliness leans positive.
Location
10
Consistently praised: excellent central location near the Malecón, port, Old Veracruz, restaurants and beaches — a primary strength mentioned across reviews.
Room Quality
6.4
Multiple negatives: guests report old furniture, worn beds and linens, pillows issues, poor TV reception, balcony doors not closing, noise and occasional water problems affecting room quality.
Amenities
9.5
Strong positives for amenities like the pool with a sea/port view and family-friendly facilities; some shortcomings noted (no minibar/fridge, occasional lack of cold-water dispensers, no parking and slow elevators).
Value for Money
9
Mixed perceptions: several guests note good short-stay value and location justifies price, while others feel price does not match room/installation quality.
Food and Beverage
9
Generally positive breakfast comments but at least one guest disliked the hotel restaurant; overall F&B leans favorable.
Overall Experience
8.5
Overall impression: very good location and standout pool/view create a positive stay for many, though room quality, some cleanliness issues and inconsistent reception service detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:17

Property Description

Rooftop Pool and Free Wi-Fi
Hotel Mar y Tierra, conveniently located near downtown Veracruz and Boca del Rio, offers a refreshing rooftop pool and complimentary Wi-Fi in every room. Relax and unwind in style during your stay.

Comfortable Rooms and Restaurant
Indulge in comfort with rooms adorned in light colors and floral designs, equipped with modern amenities like air conditioning and cable TV. Treat your taste buds at Alborada restaurant and bar, serving a delightful array of international and regional cuisine.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a 24-hour front desk, safety deposit box, and free parking at Hotel Mar y Tierra. Explore the Veracruz Reef System just a short drive away or host meetings in the available meeting room. Book now for an unforgettable experience!

Important information:

Only dogs are allowed under pets policy. Please note that only one dog per room with a maximum weight of 8 kilos and maximum heigh of 16 in is allowed.

A supplement of 300 MXN per pet per night will be applicable for standar rooms and for superior rooms: 400 MXN. A deposit of MXN 1000 per pet will also be required. (Limited inventory)

- You must present a minimum vaccination record from 6 months before your visit
- The pet must wear an identification collarGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

8.5
Based on 1730 reviews
Cleanliness: 6.4
Service: 9.2
Location: 10
Room Quality: 6.4
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
G
Gabriel • solo_traveller • mx
9
Pros:

Es una muy buena ubicación, me gustó que tuviera alberca, y el servicio de limpieza muy al tanto.

Cons:

Un poco chica la habitación, y yo soy algo alérgico a humedad y la habitación tenia humedad en el techo y eso olía.

2026-08-27 • via Nuitee
F
Fabiola • solo_traveller • mx
10
Pros:

La.atencion del personal y que puedo dejar mi maletas antes y después

Cons:

Todo muy bien

2026-08-27 • via Nuitee
C
Carlos • solo_traveller • mx
7
Cons:

La comida del restaurante es de mala calidad, mal hecha, no dan buen servicio y los precios no son acordes

2026-08-26 • via Nuitee
I
irene escobar • solo_traveller • mx
10
Pros:

La vista al mar

2026-08-25 • via Nuitee
B
Brenda • solo_traveller • mx
6
Mal olor y el recepcionista de la noche sin vocación de servicio
Pros:

La ubicación y el trato de valet parking

Cons:

Las coladeras del baño no tienen trampa para insectos y olores. Nos apareció una cucaracha y había muy mal olor a cucaracha, el joven de recepción que nos recibió fue muy grosero la noche de nuestra llegada no nos quería dar información sobre el estacionamiento hasta que finalizaramos el registro y nos asignará una habitación, la noche siguiente lo saludamos con buena noche y no respondio.
Todo el demás personal estuvo muy bien.

2026-08-25 • via Nuitee
N
Nancy • solo_traveller • mx
6
Pros:

La alberca

Cons:

Que no atendieron mi petición y se escudaron diciendo prq la renta se hizo por Booking ahí no se puede hacer nada prq la página es la responsable

2026-08-25 • via Nuitee
S
Santiago Peña • couple • mx
10
Confort
Pros:

Me gusto el desayuno, muy buena ubicación

2026-08-24 • via Nuitee
J
Jose Luis • solo_traveller • mx
10
2026-08-22 • via Nuitee
E
Erika • family_with_children • mx
10
2026-08-21 • via Nuitee
T
Torres • solo_traveller • mx
10
Pros:

La atención en el servicio

Cons:

Todo bien nada mal

2026-08-21 • via Nuitee
E
Eunice • solo_traveller • mx
7
2026-08-20 • via Nuitee
D
De Padua • solo_traveller • mx
9
Pros:

Muy limpio y excelente servicio

Cons:

La comida del restaurante no es la mejor

2026-08-19 • via Nuitee
D
Diana Paola • family_with_children • mx
9
COMODA
Pros:

EL TRATO

Cons:

LO UNICO ESK EL TELEVISOR NUNCA SE VIO BIEN

2026-08-18 • via Nuitee
K
KathyaA • solo_traveller • mx
10
2026-08-18 • via Nuitee
F
Francisco • solo_traveller • mx
7
Pros:

Su alberca y su vista desde la alberca

Cons:

El buffet faltó variedad de comida

2026-08-17 • via Nuitee
R
Roldán García • solo_traveller • mx
8
Buena relación calidad-precio
Pros:

Ubicación excelente

Cons:

Personal de recepción sin tacto para resolver dudas

2026-08-17 • via Nuitee
Y
Yuridia • family_with_children • mx
9
2026-08-16 • via Nuitee
L
Lobaton • solo_traveller • mx
10
Pros:

El hotel con vista al mar

Cons:

Me gustó todoooo

2026-08-14 • via Nuitee
R
roman • solo_traveller • mx
7
Pros:

Tiene buena ubicación

Cons:

No me dieron la habitación que solicité, me dieron la que quisieron, son demasiado limitantes no te dejan ni llevar comida si no es del mismo hotel

2026-08-13 • via Nuitee
J
José Antonio • solo_traveller • mx
10
Me gustó en general, cercania, personal un poco serio, creo nos falta fidelización con el cliente.
Pros:

Habitaciones limpias...frescas, todo al cien!

Cons:

TAl vez el precio puede mejorar

2026-08-10 • via Nuitee