Hotel Mar y Tierra

Hotels
8.5 (1746 reviews)
Cap de Fragata Pedro Sainz de Baranda s/n Fraccionamiento Faros , Veracruz , MX

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent central location near Malecón/port/Old Veracruz
Pool with sea/port view
Friendly cleaning and vehicle staff noted by multiple guests
Good breakfast reported by some guests
Convenient access to bars, restaurants and beaches
Cons:
Room quality: old furniture, worn beds/linens, pillows and TV issues
Cleanliness inconsistencies: dirty rooms, infrequent towel changes, reports of cockroaches and drainage smell
Reception and some housekeeping staff reported as rude; bellboy/parking incident noted
Lack of in-room minibar/fridge and no/limited parking
Noise from street/motorbikes and slow elevators

Categories

Cleanliness
6.4
Mixed comments: some guests praised cleaning staff, but multiple reviews mention dirty rooms, insufficient towel changes, cockroaches and drainage smells on lower floors.
Service
9.2
Mixed service experiences: several guests highlight very attentive cleaning and vehicle/parking staff, but there are repeated complaints about reception, a rude housekeeper and issues with the bellboy; overall staff friendliness leans positive.
Location
10
Consistently praised: excellent central location near the Malecón, port, Old Veracruz, restaurants and beaches — a primary strength mentioned across reviews.
Room Quality
6.4
Multiple negatives: guests report old furniture, worn beds and linens, pillows issues, poor TV reception, balcony doors not closing, noise and occasional water problems affecting room quality.
Amenities
9.5
Strong positives for amenities like the pool with a sea/port view and family-friendly facilities; some shortcomings noted (no minibar/fridge, occasional lack of cold-water dispensers, no parking and slow elevators).
Value for Money
9
Mixed perceptions: several guests note good short-stay value and location justifies price, while others feel price does not match room/installation quality.
Food and Beverage
9
Generally positive breakfast comments but at least one guest disliked the hotel restaurant; overall F&B leans favorable.
Overall Experience
8.5
Overall impression: very good location and standout pool/view create a positive stay for many, though room quality, some cleanliness issues and inconsistent reception service detract from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 02:17

Property Description

Rooftop Pool and Free Wi-Fi
Hotel Mar y Tierra, conveniently located near downtown Veracruz and Boca del Rio, offers a refreshing rooftop pool and complimentary Wi-Fi in every room. Relax and unwind in style during your stay.

Comfortable Rooms and Restaurant
Indulge in comfort with rooms adorned in light colors and floral designs, equipped with modern amenities like air conditioning and cable TV. Treat your taste buds at Alborada restaurant and bar, serving a delightful array of international and regional cuisine.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of a 24-hour front desk, safety deposit box, and free parking at Hotel Mar y Tierra. Explore the Veracruz Reef System just a short drive away or host meetings in the available meeting room. Book now for an unforgettable experience!

Important information:

Only dogs are allowed under pets policy. Please note that only one dog per room with a maximum weight of 8 kilos and maximum heigh of 16 in is allowed.

A supplement of 300 MXN per pet per night will be applicable for standar rooms and for superior rooms: 400 MXN. A deposit of MXN 1000 per pet will also be required. (Limited inventory)

- You must present a minimum vaccination record from 6 months before your visit
- The pet must wear an identification collarGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VER

Location

Guest Reviews

8.5
Based on 1746 reviews
Cleanliness: 6.4
Service: 9.2
Location: 10
Room Quality: 6.4
Amenities: 9.5
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8.5
H
Hernandez Mendoza • extended_group • mx
7
Pros:

Nada extraordinario

Cons:

Muy reducida la habitación

2026-10-22 • via Nuitee
M
Miguel del Salvador • family_with_children • mx
9
2026-10-22 • via Nuitee
L
Laura Ximena • family_with_children • co
9
2026-10-21 • via Nuitee
D
David • family_with_children • mx
10
Pros:

Los 4 días que estuve hospedado en el hotel fue maravilloso disfrute la estancia visite los lugares tradicionales san juan de ulua. la parroquia el zocalo a ver el danzon

2026-10-18 • via Nuitee
I
Itzel Arlett • family_with_children • mx
5
Pros:

El restaurante está bastante bien, el personal es amable, la ubicación es perfecta

Cons:

en las mañanas olía mal como a drenaje aunque no se ocupará el baño

2026-10-16 • via Nuitee
M
Monroe • solo_traveller • mx
7
Pros:

La ubicación y la atención en el restaurante

Cons:

La señora de la alberca cuidaba las toallas como suyas, igual por indicaciones de los dueños, y no me gustó que nos dijeran que revisáramos si algo estaba descompuesto, ellos deben revisar

2026-10-12 • via Nuitee
L
López Quijano • extended_group • mx
8
Pros:

Gracias

2026-10-10 • via Nuitee
R
Rodolfo • solo_traveller • mx
10
Great place for the weekend!
Pros:

It’s by the gulf

Cons:

N/a

2026-10-09 • via Nuitee
O
Omar • solo_traveller • mx
10
Pros:

Ubicación

Cons:

No tenía ventana a la calle

2026-10-09 • via Nuitee
J
José Luis • solo_traveller • mx
10
Pros:

Las instalaciones

Cons:

En recepción mas orden y estacionamiento afuera del hotel

2026-10-09 • via Nuitee
P
Pedro • solo_traveller • mx
10
Execelente hotel
Pros:

La atención y que está céntrico

2026-10-08 • via Nuitee
M
Moreno • solo_traveller • mx
10
Muy buen hotel
Pros:

La ubicación, la limpieza y el trato a los clientes

Cons:

Que no tenga frigobar

2026-10-08 • via Nuitee
A
anna • solo_traveller • mx
10
Pros:

La atencion al cliente y los cuartos todo muy limpio eh equipado

2026-10-08 • via Nuitee
J
Julio Cesar • solo_traveller • mx
10
Pros:

Su ubicación

Cons:

No me toco vista al mar

2026-10-07 • via Nuitee
L
lucido • solo_traveller • mx
9
2026-09-20 • via Nuitee
G
garcia garduño • solo_traveller • mx
8
Exelente mar y tierra
Pros:

La ubicación y el exelnte trato del personal

Cons:

El servicio del bar, las personas que llevaban para aminizar la noche les pedíamos canciones y sólo una de tantas se supieron cantarnos

2026-09-19 • via Nuitee
J
Josias • family_with_children • us
8
2026-09-19 • via Nuitee
H
HE • solo_traveller • mx
9
Pros:

La alberca.

2026-09-19 • via Nuitee
M
Mateo • solo_traveller • mx
9
Pros:

Su ubicacion es precisa para visitar los distintos atractivos turisticos de la zona

Cons:

En relacion al precio que ofertan, es unas de las opciones mas completa

2026-09-19 • via Nuitee
H
HE • solo_traveller • mx
9
Pros:

El trato del personal, en todo momento fueron amables y resolvían dudas.

Cons:

Algunos detalles de limpieza;
•Algunos días pasaban muy tarde a limpiar la habitación.
•En una ocasión no dejaron toallas.

2026-09-19 • via Nuitee