Gusmay Resort – Hotel Gusmay & Suite Le Dune

Un endroit exceptionnel qui a besoin d’une mise à jour

Schöne Ferienanlage für Familien guter und schöner Privatstrand

Spacciarsi per 5 stelle con le capacita di 3 stelle regalate

La struttura è dotata di tutti i comfort, la spiaggia privata è fantastica, la colazione è per tutti i gusti e davvero ottima. La pulizia delle camere è eccellente, il personale è gentile e molto disponibile

In der Anlage gibt es zwei Hotels: ein 5 Sterne Hotel (le dune) und ein 4 Sterne Hotel (cala del turco). Obwohl ich für das 5-Sterne Hotel gebucht und bezahlt hatte, wurde ich im billigeren 4-Sterne Hotel im rustikal anmutenden, muffig riechenden Untergeschoss untergebracht. Die Klimaanlage funktionierte nicht. Als ich dieses am späten Abend, als ich es gemerkt hatte, reklamierte, wurde mir gesagt, ich solle bis nächsten Tag warten, dann würde sich jemand die Klimaanlage anschauen. Ein anderes Zimmer wollten sie mir auch nicht geben, da angeblich alles belegt sei. Erst als ich massiven Druck ausgeübt hatte, erhielten wir mitten in der Nacht ein anderes Zimmer (dieses Mal tatsächlich im 5-Sterne Hotel). Achtung: Die Namen der Hotels sind außen nicht angegeben - man kann es am Anhänger der Schlüssel und natürlich an der Ausstattung erkennen.
Über diese schlechte Erfahrung hat uns das leckere Frühstück und der tolle Strand etwas hinweg geholfen.

Location ottima l’unico appunto il piatto doccia troppo piccolo

Nothing was 5 star worthy of this property. I chose a le dune suite, it felt like we were at a camp

Fantastisk plats med hemskt service (inte alls i nivå med en 5-stjärn hotel).
Allt kostar (även tillträde till den lilla fotbollsplanen) och är väldigt saltat
Åldergräns 16 år på spa

The resort was nice, but the service was not great. Very uninterested staff and no personality at all. Felt like dealing with a wet fish.

Très bonne prestation, de la chambre au restaurant. Deux bémols cependant : l’accès à l’établissement est très mal flêché , il serait plus simple de donner les coordonnées GPS et le personnel ne fait que très peu d’éfforts pour communiquer en Français, mais ça, c’est partout en Italie, dommage, car nous sommes quand même frontaliers !

Hotel bellissimo spiaggia da sogno pulizia buona Recception scortese ubicazione lontana da tutto Ristorazione voto 2 servizio ristorante voto 1 cibo voto 0 gestione voto 2

camera non corrispondente alle foto, condizionatore non funzionante e riparato in modo approssimativo, servizio scadente, personale poco preparato. Considerato che si fregia delle 5 stelle ci si aspetta una qualità più elevata.

Davvero rilassante!

Suggerisco le beach suite poiche' le stanze in hotel sono deludenti.
Il personale del ricevimento e soprattutto del ristorante gentile e disponibile
il bagnino invece non gentile ne' disponibile
Il cibo al ristorante non buono
il cibo del room service buono ,semplice ma estremamente costoso
Nel complesso prezzi troppo alti per il servizio reso.

Resort immerso nel verde a metà strada tra Peschici e Vieste. Dotato di una spiaggia privata in un caletta da sogno! Mare super!!! Tranquillità assoluta. Per una pausa dal caos cittadino consigliatissimo!

Ottima struttura, personale un po scostante

We stayed at the hotel Gusmay le dune for 8 nights. Hotel is set in a beautiful estate. Beach is a lovely sandy vibe and hotel sits in own ground with good pool.

It appears that the resort is being brought up to date with reconditioning of beach cafes and restaurants. Food in these was average which let the resort down. Equally the restaurant in the main hotel was closed so meals were taken in the resort rotunda (breakfast good) which was a little strange in its ambience and setting. Staff were helpful but Very little English is spoken.

Surrounding areas scenic and enough restaurants in the area to make up for the average food on site. Good fresh pasta and fish. Vieste a lovely town to visit.

Room was excellent a junior suite on top floor. Great double shower bathroom spacious living dressing room and large bedroom and balcony with views across pool and downtown the sea.

It is twinned with an apartment complex with kids and adult activities through the day.

Enjoyed the relaxation of the resort but wouldn’t rush back for the food

extremely disappointing - 500 yrd+ walk for restaurant and beach. Only people there. hotel not properly open. Not what we booked. wording of 'Suite" changed. Left after 2 nights to go to a nice hotel.

Room was very modern and clean - a refreshing from the usual 'resort' styled rooms you might find in the area. Going to the beach is also a breeze - there is a buggy service to take you right to the private area where you can relax in a gazebo or the included lounge chairs and umbrellas. All included rate was great!

Four staff at the reception managed to look good but that was about it. I got one 'Welcome', the others managed to ignore me. It then took more than 30 mins to finish my check in! And it wasn't busy! They couldn't find my Hotels.com reservation, than wanted to charge my CC again even though everything was prepaid! Lots of arguments, me not happy! Only the trainee behind the front desk seemed to care for me, at some point you could see she was quite uncomfortable with her help/useless supervisor... The room was clean and freshly renovated. But watch out, if you don't book a Suite you will not be anywhere near the waterfront, the photos are very misleading! There is another building in the back of the photograph, the hotel Gusmay, this is where the Dune standard rooms are!!! Walk to the restaurants or the beach around 500m. The rooms are not well insulated you'll hear all the romantic encounters coming from left, right and above... Have a nice stay!