Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable room
Cons:
Additional costs for amenities
Some rooms near the lift can be noisy

Categories

Cleanliness
8.81
Room size was good and room service was good, overall cleanliness rated positively.
Service
9.28
Staff were friendly, courteous, and eager to assist.
Location
9.32
Perfect location, very close to the station and restaurants.
Room Quality
8.77
Big room, very well equipped and comfortable.
Amenities
8.3
Pool and sauna have additional costs and limited hours.
Value for Money
8.76
Good location and comfort justify the price.
Food and Beverage
8.81
Good breakfast selection, excellent buffet arrangements.
Overall Experience
9.18
Overall stay was fantastic, especially for the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:19

Property Description

Prime Location
Sheraton Grand Hiroshima Hotel is conveniently located just a 1-minute walk from Hiroshima Station, making it the perfect base for exploring the city's attractions like the Atomic Bomb Dome and Hiroshima Peace Memorial Park.

Luxurious Amenities
Indulge in the hotel's 4 dining options, relax in the indoor pool, or stay active in the fitness centre. Each room is equipped with modern comforts like air conditioning, a flat-screen TV, and a fridge for your convenience.

Exceptional Services
Enjoy services like laundry, dry cleaning, and luggage storage, all provided by the attentive staff at the 24-hour front desk. Experience a seamless stay with the thoughtful amenities offered at Sheraton Grand Hiroshima Hotel.

Book now for a memorable stay at Sheraton Grand Hiroshima Hotel!

Important information:

Additional fees apply for meals for children sleeping in existing beds who are 4-12 years when booking with meal-inclusive rate.

Please note that an entrance fee applies to the swimming pool.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HIJ

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 1855 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
B
Beatrice couple ch
10
Perfekte Lage, komfortables Hotel.
Pros:

Perfekte Lage unmittelbar beim Bahnhof und mit zahlreichen Restaurants in Gehdistanz. Sehr freundliches Personal. Zimmer schön und sauber. Bridges Buffet Restaurant war sehr lecker zu einem fairen Preis.

Cons:

War alles ok.

2026-04-25 via Nuitee
F
Fernando couple no
9
2026-04-22 via Nuitee
C
Christoph couple de
4
Leider deutlich unter meiner Erwartung.
Pros:

Die Lage war sehr praktisch. Direkt am/im Bahnhof mit guter Anbindung an die Sehenswürdigkeiten

Cons:

Frühstück war nur durchschnittlich. Die Musik beim Frühstück viel zu laut (und damit sehr störend). Auf unserer ganzen Japan Reise ist das Sheraton das erste Hotel gewesen, wo es kein Wasser gratis auf dem Zimmer gab. Definitiv zu sehr auf Profit getrimmt.

2026-04-22 via Nuitee
C
Carlene couple ca
9
Great! Staff was wonderful and we enjoyed the location.
Pros:

Great location. Right beside train station with lots of fantastic restaurants near by. We were able to walk off the train and be at our hotel in 5 mins.

Cons:

Nothing. The only thing I’d mention is that they need new hairdryers. The one in my room is ancient. Every where else we stayed had dysons and refas. Of course not a big deal but just thought I’d mention.

2026-04-21 via Nuitee
M
Michelle extended_group gb
9
Great
Pros:

Nice space and comfortable room and bathroom. Good gym and pool. Great location for trains.

Cons:

Wasn’t ready to get into when agreed at 3pm for in at just after 4pm in the end.

2026-04-18 via Nuitee
V
Vincenzo couple pe
7
2026-04-18 via Nuitee
M
Marina family_with_children gb
9
Very good location and good breakfast
Pros:

Location, 1 min walk from the station

Cons:

Nothing, all was good

2026-04-17 via Nuitee
A
Alain extended_group be
10
Séjour génial
Pros:

Tout était parfait ! Difficile d’énumérer toutes les qualités!

Cons:

Rien à redire.

2026-04-17 via Nuitee
C
carol couple us
10
Beautiful hotel with all the amenities
Pros:

Great location located right at the train station. Beautiful hotel with spacious rooms and lovely dining options downstairs.

2026-04-15 via Nuitee
N
Nadine solo_traveller th
5
Chambre confortable mais repas décevant.
Pros:

La chambre est grande et le lit confortable. L’hôtel est très bien situé à deux pas de la gare.

Cons:

Le restaurant de l’hôtel était moind’etre a la hauteur du standing escompté. Tant le petit déjeuner que le buffet du dîner étaient très décevant. Le restaurant japonais est cher mais de qualité.

2026-04-15 via Nuitee
C
Chris solo_traveller gb
10
Pros:

Lovely clean modern hotel. Spacious comfy rooms and ideal location for transport, restaurants and shopping. Staff were excellent too.

2026-04-15 via Nuitee
N
Norman family_with_children ch
9
2026-04-14 via Nuitee
C
Claudia couple au
10
Pros:

Amazing hotel and staff

2026-04-13 via Nuitee
D
Daniel solo_traveller de
9
Pros:

Extraordinary kind and dedicated staff. The room was spacious and generous especially with the bathroom. Little extras like the Nespresso coffee machine and amnities were really appreciated. The room was very clean and well maintained. The view from the corner room was also nice and in general, it was a very comfortable stay. Special appreciation for the Japanese restaurant: I extremely enjoyed the kaiseki dinner I had there. The food was amazing, perfectly balanced and the staff was very joyful. The easy and very direct connection to Hiroshima Station make this hotel a perfect stay for sightseeing and easy travel to any further destination.

Cons:

Breakfast is decent in the buffet restaurant, but more so is it very hectic with lots of movement, people waiting to be seated (even at 7:00am) and moving from A to B. Not a huge issue, it was not a relaxing atmosphere but also not (!) horrible. Context: I was staying during an extremely crowded/busy season, so that certainly had an impact. The staff was working very hard and dedicated to give everyone a seat and grouping tables for families, so that was very positive!

2026-04-13 via Nuitee
P
Paul couple gb
8
2026-04-12 via Nuitee
A
ash couple gb
8
2026-04-12 via Nuitee
I
Igor family_with_children ru
10
2026-04-11 via Nuitee
D
Dirix extended_group be
9
2026-04-10 via Nuitee
B
Barbara solo_traveller au
9
2026-04-10 via Nuitee
J
JOLANTA solo_traveller gb
10
Pros:

This is truly 4 star hotel. The staff members were always very polite, the food was amazing and the hotel decor is great.

2026-04-10 via Nuitee