Quality Inn & Suites Greenville near downtown

Hotels
•
Choice Hotels International
6.8 (140 reviews)
10 Mills Ave, Greenville, South Carolina, 29605 , Greenville , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
Smoke-free property
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Room quality concerns

Categories

Cleanliness
3.94
Multiple reports of issues such as smoke smell, stains on bedding, and general lack of cleanliness.
Service
8.91
Staff were described as friendly and helpful, providing good service despite other issues.
Location
7.95
Conveniently located near Prisma health hospital, though some concerns about the surrounding area.
Room Quality
4.9
Issues reported with rooms including smell, dirtiness, and faulty equipment.
Amenities
5.93
Some amenities reported as missing or in poor condition; a few positives noted.
Value for Money
6.89
Mixed feelings regarding price for quality received; expected better based on description.
Food and Beverage
8.44
Continental breakfast was noted as fairly extensive and staff was responsive.
Overall Experience
7.41
Overall experience was below expectations with various issues but had some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:43

Property Description

** Modern Amenities and Convenient Features **

Make the most of your stay at Quality Inn & Suites Greenville near downtown with a range of modern amenities. Stay active at the fitness center, stay connected with complimentary wireless internet, and fuel up for the day with a complimentary buffet breakfast. Additionally, enjoy the convenience of free self-parking and a 24-hour front desk for all your needs.

** Comfortable Guest Accommodations **

Relax in one of the 60 guestrooms that feature refrigerators, flat-screen televisions, and cozy bedding. With complimentary wireless internet and satellite programming, you can unwind in comfort. The bathrooms are equipped with shower/tub combinations and amenities like microwaves and coffee/tea makers for your convenience.

** Proximity to Key Attractions **

Conveniently located near major attractions such as Falls Park on the Reedy and The Peace Center, Quality Inn & Suites Greenville near downtown offers easy access to explore the vibrant city of Greenville. Experience a comfortable stay within minutes of key landmarks and enjoy the convenience of being close to the airport. Reserve your stay now!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.8
Based on 140 reviews
Cleanliness: 3.94
Service: 8.91
Location: 7.95
Room Quality: 4.9
Amenities: 5.93
Value for Money: 6.89
Food and Beverage: 8.44
Overall Experience: 7.41
D
deborah
6
Pros:

Friendly staff. The property is conveniently located but the property is dated, our tub wouldn’t drain properly, hair dryer shorted out the outlet, keys quit working multiple times during our two nights stay

2025-10-08 • via Nuitee
R
Richard • partner
8
Pros:

Near downtown

2025-09-24 • via Nuitee
R
Ricardo
4
Not at all what we expected. Needs some updates.
Pros:

I had booked two rooms, one for me and one for my sister and her husband. The hotel was supposed to be smoke free but the 3rd floor, where we stayed was still smelling like smoke. My sister found blood on one of the pillows and the sheets. I had a stain of water leak just above the head of my bed. The bathroom shower curtain had stains of black mold. My sister changed rooms but had to check 3 other rooms before she found one that she was ok staying in. One of the rooms the AC would not come on. Mine I had to put down to 60 degrees for it to come on and was pretty loud. Also, windows don't protect much from the noise of the busy street.

2025-09-14 • via Nuitee
D
David • family
6
Pros:

Con: Wifi was spotty. The hot & cold water were backward on the sink. The room could've used a deep cleaning, & there was a used condom stuck on the ceiling. The bath tub was in bad shape & needed to be refinished. The room & hallway smelled musty. There was not a dresser nor any hangers in the closet. The toilet didn't flush properly. There was no soap for the sink--only lotion. The sink was inside the bathroom, which made it difficult for 3 adults to get ready.
Pro: The hotel has a nice elevator. The bathroom had a nice vanity mirror. The continental breakfast was fairly extensive, & the attendant was friendly. The staff was friendly & helpful.

2025-08-29 • via Nuitee
M
Maria • partner
10
Pros:

Hey convenient

2025-08-24 • via Nuitee
M
Monica • family
8
Pros:

How it was in an area with not much going on but we needed the stay for Prisma health hospital. Only 5 mins away

2025-08-18 • via Nuitee
T
Terrance • family
2
Pros:

Paid extra for certain room only for it not to be compatible. Bathtub was dirty so I skipped a bath. Air vents were disgusting along with the curtains. Missing amenities that were in the description.

2025-08-03 • via Nuitee
E
Ebony • family
10
Pros:

Alot of homeless in the back of the building.

2025-07-31 • via Nuitee
T
Tim
6
Pros:

Hotel is a little run down but it did the trick. Bed was good. Security could be an issue if you're worried about that. Latch on door to prevent it from being opened does not work.
And rear door at back of parking lot is unlocked at all times...very easy for anyone to get into your room. Laundry facilities are not working.

2025-07-27 • via Nuitee
Z
Zelda • partner
2
Pros:

The building needs a complete redo. Paint pealing, carpet old and buckling. Room with mold in the bathroom and paint job awful. Carpet on entrance to room with terrible smell. The only positives were the staff were polite and the bed comfortable.

2025-07-21 • via Nuitee
Y
Yun Hwang
10
Pros:

The property is old but complies all basics. The shower water was good, drain was good, they provided shampoo, conditioner, bar soap, and body lotion. There is coin laundry on site, bending machine for snacks, and free breakfast even very basic but still has Waffle maker. It is not fancy at all. HOWEVER, the environment was very friendly and the front desk staffs were really nice. If you are looking for a fancy place, this may not be the one. However, I felt safe and family like comfortableness from the staff. When I needed water fountain, the front desk turned on the soda machine so I could get water. There is 24 hours coffee and creamer available. I could walk to several restaurant, Harris Teeter to pick up fruits, walked to my pilates class. There are several restaurants, bank, stores in 10-15 minutes walking distance. And this is the only hotel in that area. It is more residential area and most of hotels are in the newly developed town side. This is also within 15-30 minutes walking distance to the USC Medical school. Very convenient. Teh elevator was solid. They may need some cosmetic renovation for improvement. Overall, I appreciated the place.

2025-06-26 • via Nuitee
M
Matt
4
Pros:

Property and room were somewhat unclean

2025-06-22 • via Nuitee
R
R
4
Pros:

Unsafe door

2025-06-17 • via Nuitee
W
William
2
Pros:

Did not end up staying at the property for the duration that I paid for. Felt unsafe

2025-06-07 • via Nuitee
R
Rebecca • family_with_children
2
Pros:

The hotel had a bad smell and I itched the entire time we were there I am assuming from the laundry detergent they used. I was charged a $50 REFUNDABLE fee but have still yet not been credited it back. I do not recommend this particular hotel

2025-06-02 • via Nuitee
A
Amanda • family
8
Pros:

There were drunk people stumbling around our hotel parking lot on a Monday night. Broken beer bottles in the parking spots. Odd odors. But the staff was super friendly!!

2025-05-20 • via Nuitee
M
Mario • friends
10
Pros:

For the price I paid I was pleasantly supposed by how nice the room was. Definitely worth staying here.

2025-05-15 • via Nuitee
W
Wendy
4
Pros:

We spent 3 nights. Never saw house keeping. My room key had to reprogrammed each morning because it was deactivated.
Often smelled marijuana in the halls. Morning breakfast left a lot to be desired. Coffee was like sludge.
The bright side, the front desk staff was very nice and helpful.

2025-05-12 • via Nuitee
T
Touria
2
Pros:

Terrible

2025-05-11 • via Nuitee
P
Philip
8
Pros:

Liked it.

2025-04-16 • via Nuitee