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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Security alarm
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Covered parking
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Secured parking
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Garage
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Convenient Location
Hotel Santander Plaza is ideally situated just 2 km from the La Aurora Zoo and a short 10-minute drive from the Modern-Art Museum.
Modern Amenities
Enjoy complimentary Wi-Fi, a well-equipped gym, and a delicious complimentary breakfast during your stay. The rooms feature contemporary décor, a desk, safety box, cable TV, and more.
Dining Options
Indulge in a variety of international cuisines at the on-site restaurant bar, or opt for room service available from 6:30 to 21:00. Additionally, explore nearby dining establishments within walking distance.
Book now to experience the perfect blend of comfort and convenience at Hotel Santander Plaza!
If you expect to arrive outside reception opening hours from 6:00 until 23:00, please inform Hotel Santander Plaza in advance.
Airport shuttle has an additional cost of US$ 15.00 airport shuttle per transfer
Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 10 years old stay for US$5 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Das Zimmer war einfach RIESIG mit einem separaten Wohnbereich. Wunderschöne Aussicht auf die Strasse mit vielen Bäumen. Wir fühlten uns sehr wohl hier und auch die Umgebung ist ansprechend. Freundliches Personal.
Das Frühstück könnte besser sein, aber für eine Nacht ist es in Ordnung.
Desayuno muy rico, limpieza y comodidad de la cama
We had a spacious studio unit on the top floor, with a nice big balcony, full sized fridge, and comfy beds. It was pretty quiet, with just the normal traffic noise. The furnishings were nice and simple. Good value. Free airport shuttle (weekdays) was nice.
The kitchen wasn't very well-equipped for cooking, but that wasn't a big deal.
El apartamento y la ubicación.
Falla el internet.
The room was very spacious. The breakfast was good, although the same menu comes every day.
The air conditioner was very loud. Some of the staff members couldn't speak English.
comienzo valorando , el personal del hotel gestiono el recibir un reloj olvidado en el hotel de la isla de flores, no solo lo recibio ademas hizo el pago,la ubicacion , la limpieza , las habitaciones comodas , el desayuno generoso ,
A pocos minutos caminando del centro comercial Fontabella, que esta super bien para comer/cenar/comprar una tarjeta SIM. Se siente seguridad en las calles aledañas al hotel.
Hay varias opciones de desayuno (a la carta), la cantidad no es mucha, pero esta bien.
La atención del personal es buena y cercana.
La habitación era antigua, pero estaba todo limpio y funcionando correctamente.
El restaurante donde sirven el desayuno es pequeño y al ser a la carta, si hay muchos huespedes puede colapsarse un poco (no fue mi caso).
El espacio y la habitación tenía todo lo necesario.
La llave de la regadera, no funcionaba. A veces no cerraba bien y el agua seguía saliendo.
La ubicación es buena, el desayuno es bueno
Falta mejorar espacios e infraestructura
Todo estaba limpio, el personal que nos atendió fue muy amable, muy buena ubicación y nuestra habitación estaba perfecta. ✅
N/a
La ubicación
No tiene gimnasio en funcionamiento y las habitaciones tienen cajas de seguridad arcaicas (con llave) y si se rompe la llave la cobran muy caro
Realmente excepcional la atención del personal de cafetería.
Hotel cómodo con buen servicio
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