Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Safety deposit box
Fax/photocopying
Tour desk
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Beautiful property
Friendly staff
Excellent amenities
Cons:
Moldy smell in some bungalows
Food quality inconsistency

Categories

Cleanliness
8.05
There were mentions of moldy smells and difficulty keeping things dry, which impacted cleanliness.
Service
9.75
Staff was described as friendly and welcoming with positive interactions.
Location
9.55
The property is located in a beautiful natural setting, perfect for exploration.
Room Quality
9.35
Rooms provided were beautiful, clean, and stylish, enhancing the overall guest experience.
Amenities
9.55
Amenities such as hot springs, nature trails, and pools were highlighted as exceptional.
Value for Money
9.05
Generally perceived as a reasonable price based on the quality of the stay.
Food and Beverage
8.55
Food had mixed reviews; while some dishes were excellent, others were hit or miss.
Overall Experience
9.75
Guests had an amazing experience overall, highlighting exceptional service and beautiful surroundings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:15

Property Description

Chachagua Rainforest Hotel: A Tropical Oasis

Charming Accommodation and Nature's Beauty: Nestled in 300 acres of lush rainforest, the Chachagua Rainforest Hotel offers a serene escape with an outdoor pool and picturesque surroundings. The spacious rooms and bungalows boast vibrant decor, free Wi-Fi, and views of the verdant landscape.

Farm-to-Table Dining Experience: Indulge in delectable Costa Rican cuisine crafted from organic produce grown on-site. The culinary journey at Chachagua Rainforest Hotel promises a flavorful exploration of the region's gastronomy.

Wildlife Encounters and Adventure: Immerse yourself in nature as you spot monkeys, sloths, parrots, and more in their natural habitat. Explore the numerous walking trails leading to waterfalls, streams, and ponds, offering a glimpse into Costa Rica's diverse ecosystem.

Experience the magic of the rainforest at Chachagua Rainforest Hotel – book your stay now for an unforgettable tropical getaway.

Important information:

Important Notice: Additional Charges for Extra Guests

Please be informed that for extra children and adults, the following fees will apply for the nights of December 24th and 31st, 2025, and 2026:

December 24th:
Adults: $132 USD + TAX
Children: $132 USD + TAX

December 31st:
Adults: $132 USD + TAX
Children: $132 USD + TAX

Thank you for your understanding.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$120 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 798 reviews
Cleanliness: 8.05
Service: 9.75
Location: 9.55
Room Quality: 9.35
Amenities: 9.55
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.75
N
Nareni • couple • gb
10
Two nights here felt like a peaceful rainforest reset.
Pros:

We stayed 2 nights at Chachagua Rainforest Hotel & Hot Springs and it was easily one of the highlights of our time in Costa Rica. The property feels like a true rainforest retreat, lush, peaceful, and beautifully kept, with incredible wildlife sounds in the mornings and evenings. The hot springs were a dream after busy days exploring, they are relaxing, quiet, and feel much more natural and intimate than the big commercial resorts.

Our room was comfortable and spotless, with thoughtful details that made it feel special, and the staff were genuinely warm, helpful, and attentive throughout the stay. Breakfast was excellent and a great start to early adventure days. If you want somewhere that feels secluded and nature first, but still close enough to La Fortuna for tours and activities, this is a perfect base. We were there partly celebrating my birthday and the staff had left some baked goodies and decorations for us to enjoy as a surprise when I got to the room !

Tip, plan a little time to just enjoy the grounds and hot springs, it is worth slowing down here.

Cons:

Just that we were taking day tours from San Jose and to get to the hotel you need to hire a transport specifically but the hotel was able to arrange that easily.

2026-02-23 • via Nuitee
C
Christopher • couple • at
9
Toller Aufenhalt in überteuertem abgelegenem Regenwaldhotel mit Thermalquellen.
Pros:

Ist ein Top Hotel mitten im Regenwald. Sehr schöne große Zimmer. Mit super Thermalbecken eingebettet in den Regenwald.

Cons:

Frühstück kein Buffet und sehr limitiertes Angebot a la card. Lage sehr abseits. Tourveranstalter aus La Fortuna holen dich dort nicht ab. Man muss ca. 30 min nach La Fortuna fahren. Preise sehr hoch. Touren auf dem Hotelgelände kosten 50 $/Person. Kann man ohne weiteres auch selbst machen. Rundgang dauert ca. 1h. Trotz Trockenzeit hat es jeden Tag geregnet. Gewand konnte wegen der hohen Luftfeuchtigkeit nicht getrocknet werden.

2026-02-22 • via Nuitee
M
María Verónica • family_with_children • ar
10
2026-01-30 • via Nuitee
J
Jon • solo_traveller • us
9
Really enjoyed are stay. Gorgeous accommodations surrounded by beautiful nature and wildlife with plenty of things to d
Pros:

Beauty, isolation, privacy, wildlife, offerings for tourist activities.

Cons:

Two main issues…one the “hot springs”, which are just a collection of hot tubs, were not hot. Not remotely. So what should have been a hot soak in a beautiful surrounding did not happen as the water was lukewarm, even cold. Staff should be monitoring the temperature to ensure it is a hot 104 degrees or whatever is appropriate.
Second, since this is a rain forest, i get that things get wait and stay wet. But there were hardly any places to hang wet towels, wet clothes, etc. Would be nice to have a few well places hooks to dry things.

2026-01-29 • via Nuitee
I
Isabelle • couple • be
9
Un hôtel de rêve
Pros:

Les bains et piscines, la magnifique propriété dans laquelle on peut se promener et faire mille découvertes, le luxe d’avoir tout sur place, la terrasse du bungalow

2026-01-29 • via Nuitee
M
maria eugenia • couple • ar
9
Pros:

la calidad de la atencion, totalmente personalizada es excelente

2026-01-28 • via Nuitee
K
Karri Miller • family_with_children • us
10
Pros:

Hot springs, coffee tour, all staff

2026-01-27 • via Nuitee
B
Brianne • family_with_children • ca
10
Wonderful!
Pros:

The free breakfast options were really good. The staff was incredibly warm & friendly. The gardens/property are beautiful and the amenities between the thermal pools, walking trails and river swim make for a lovely day. We saw lots of wildlife here too which my kids were pleased about. The rooms are quiet and private. This was our favorite of all 4 hotels across our stay.

2026-01-27 • via Nuitee
P
pawel • family_with_children • pl
10
Pros:

Hotel naprawde godny polecenia. Polozony w samych lasach. Po pobycie w hotelu i przejsciu darmowej wycieczki z przewodnikiem po terenie hotelu nie potrzeba juz wykupowac innych wycieczek po lasach. Widzielismy doslownie wszystko na terenie hotelu(leniwce,tukany,iguany,ptaki). Obsluga i standart hotelu na bardzo wysokim poziomie jak i ceny :)

2026-01-26 • via Nuitee
C
Chris • family_with_children • gb
10
An amazing place - quiet, fun, beautiful. The nature/wildlife is incredible. Part of the forest.
Pros:

The hotel, rooms, and general setting are stunning.

Cons:

There is some improvement work ongoing. It's looking fantastic - the new pools/lobby areas will be stunning.

2026-01-26 • via Nuitee
M
María Verónica • family_with_children • ar
10
Pros:

Increíble la vegetación y como esta inmerso el hotel en el rainforest. Personal del hotel es sumamente amable y profesional. Muy serviciales.

2026-01-21 • via Nuitee
L
Lucy • family_with_children • gb
8
Brilliant hotel, loved it.
Pros:

River slide, hot springs! The location was amazing, the trails on the grounds. Loved the ceba tree!
Room was spacious and very comfortable.

Cons:

I had some laundry done and it came back a bit damp which was annoying as coat a lot of money.

2026-01-19 • via Nuitee
R
robin • family_with_children • us
8
Amazing experience!
Pros:

Beautiful property with a lot to offer. Enjoyed the trails by the river and the amazing wildlife guide Rueben who spent hours looking for an injured/lost baby sloth. I was impressed with his love and respect for nature.

Cons:

I love the hotel, but did not realize how far it is from town. Also disappointed that it was not hot springs, but spring water being heated, but it was not not working, so the pools were cold.

2026-01-19 • via Nuitee
C
Celine • family_with_children • cr
9
Très bien
Pros:

Bungalows dans la nature, bains thermaux, animations proposées, petit déjeuner

2026-01-19 • via Nuitee
D
Donovan alonso • couple • cr
10
2026-01-19 • via Nuitee
G
Gonen • couple • il
10
מקום מהאגדות
Pros:

מקום מקסים
יש פה חוויה מלאה
טיול בג׳ונגל
בריכות חמות
חדרים נוחים ויפים

2026-01-17 • via Nuitee
S
Suzanne • extended_group • ca
10
Beautiful hot spring pools. Quite good service and amenities. Great food
Pros:

Lush and well maintained

2026-01-13 • via Nuitee
M
Megan • couple • je
10
2026-01-11 • via Nuitee
S
sarah • couple • gb
5
The most beautiful setting but it felt unfinished or half done. The beds were so uncomfortable. The cabins were nice eno
Pros:

The setting was amazing, set within the rainforest.

Cons:

The most uncomfortable bed I’ve ever had to sleep in. It felt unfinished. The service was half hearted. The breakfast wasn’t nice and over complicated so not offering a buffet or just a simple breakfast it had to be an over fancy cooked meal which is great if done well but it wasn’t.

2026-01-06 • via Nuitee
C
Christopher • family_with_children • us
7
Lovely resort, friendly staff, good tours available, but no real hot springs.
Pros:

Really nice resort. Comfortable. Friendly staff, with good tour arranged.

Cons:

One major complaint...it advertises prominently the "hot springs" but there are no natural hot springs. There are pools with heated water. When we tried one night, after rain (it's in a rain forest) the pools were barely warm, and not anywhere near what a real hot springs would be. A different day, with no rain, they were warmer but still not like a real thermal hot springs. False advertising.

2026-01-05 • via Nuitee