Regal Palace Hotel

Hotels
8.7 (25 reviews)
No.1 Jiaju Road, Houjie , Dongguan , cn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Great location
Cons:
Cleanliness issues
Expensive dining options

Categories

Cleanliness
6.8
The room was reported as dirty with hair and food debris. Significant improvement was noted after reporting, but still below expectations.
Service
9.8
The service staff is described as very friendly, contributing positively to the experience despite language barriers.
Location
9.8
Well-located near the exhibition hall and metro, making it convenient for visitors.
Room Quality
7.8
Some criticism of room cleanliness, but comfort is noted.
Amenities
9.3
Standard amenities provided, sufficient for a hotel of this rating.
Value for Money
9.3
Good value noted, especially considering location and overall quality.
Food and Beverage
7.3
Teppanyaki restaurant was noted as expensive and hard to navigate due to language barriers.
Overall Experience
9.5
Despite some issues, the overall stay was positively influenced by location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 17:42

Property Description

Luxurious Accommodation and Banquet Halls
Regal Palace Hotel offers immaculate guestrooms and spacious banquet halls, perfect for both leisure and business travelers. The luxurious decor and 2 swimming pools provide a relaxing atmosphere for guests to unwind.

Convenient Location and Easy Access
Situated on Jiaju Avenue near the Guangdong Modern International Exhibition Centre, the hotel is easily accessible from Guanshen Expressway. With proximity to transportation hubs like Humen High Speed Railway Station and Shenzhen Bao An Airport, guests can travel effortlessly.

Diverse Dining Options and Recreational Activities
Indulge in a culinary journey at the hotel's 4 restaurants serving Chinese, Japanese, Italian, and Western cuisines. After dining, guests can enjoy drinks at the Peacock Bar or partake in recreational activities such as the fitness center, spa, nightclub, or karaoke room.

Book your stay at Regal Palace Hotel for a luxurious and convenient experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 300 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 25 reviews
Cleanliness: 6.8
Service: 9.8
Location: 9.8
Room Quality: 7.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 7.3
Overall Experience: 9.5
G
Gantulga • couple • mn
10
2026-03-17 • via Nuitee
๋JEERAPUN • couple • th
8
2026-01-20 • via Nuitee
A
ADRIAN • solo_traveller • au
7
Stay in the new section as better than the old
Pros:

5 star luxury

Cons:

Teppanyaki restaurant. Was difficult to order in English and it turned out to be extremely expensive.
My fault for not understanding them

2025-11-19 • via Nuitee
H
Hui Fang • solo_traveller • sg
8
Pros:

The service staff is very friendly and is very near the exhibition hall mrt.

Cons:

The furniture is dated

2025-11-13 • via Nuitee
F
ferrocino • solo_traveller • it
10
Pros:

Ottima posizione vicino metro colazione internazionale. Buon rapporto qualità prezzo.

2025-11-08 • via Nuitee
M
MAOHONG • solo_traveller • tw
5
極度懷疑自己是不是傻了。
Pros:

位於展覽中心附近，附近有不少餐廳、小吃、蠻方便的。
反應環境後有立刻清潔，也非常有誠意的送上小禮物。

Cons:

房間髒亂、頭髮、果子、掉落食物、，滿地，牆角都是慢慢灰塵⋯跟客服反應後、有乾淨很多，但實在還是不行。
完全沒有熱水，只有溫水，洗澡發抖中。跟櫃檯反應說水流8分鐘後會有熱水⋯8分鐘我的天啊！太浪費水了，重點10分鐘後還是沒有熱水🤷‍♀️

2025-10-18 • via Nuitee
K
Kaif elias • family_with_children • br
9
Perfeito
Pros:

Hotel muito bem localizado, super confortável e deslumbrante, poucos funcionários falam inglês mas nada que o tradutor não resolvesse.

2025-08-17 • via Nuitee
R
Rade • extended_group • rs
7
2025-07-31 • via Nuitee
A
Adrian • review category business travellers • au
10
Exceptional
2025-06-12 • via Nuitee
S
Shameer • review category business travellers • in
9
Superb
2025-04-03 • via Nuitee
S
Shameer • review category business travellers • in
9
Superb
2025-03-16 • via Nuitee
S
Shameer • review category business travellers • in
9
Superb
2025-03-16 • via Nuitee
F
Florence
8
Pros:

People can smoke inside the hotel. My room gets the smell of cigarettes from the hallway or so. Other than this, it’s a decent hotel in the area.

2025-03-14 • via Nuitee
D
Diederik • review category business travellers • nl
9
Superb
Pros:

At breakfast, 90% of the food is Chinese, with just a few Western options. The lobby bar is nice and has live music.

Cons:

Most of the staff did not speak English. The lobby bar closes too early like 11 pm.

2024-12-05 • via Nuitee
S
Surrjit • review category business travellers • in
10
Exceptional
2024-10-03 • via Nuitee
D
Dillip • review category business travellers • ae
8
Very good
2024-09-16 • via Nuitee
S
Surrjit • review category business travellers • in
9
Superb
2024-09-05 • via Nuitee
S
Sharad • review category business travellers • hk
7
Good
Pros:

Nice buffet breakfast!

Cons:

Front Desk staff could not find my reservation and spoke no English....even told me via phone translator that the hotel name was not Regal Palace.....wasted atleast 15-20 minutes in the process before finally giving me a room!

2024-08-07 • via Nuitee
H
HUNG-YI
6
冷氣&除溼不夠完善
Pros:

住宿房間太潮濕了!
很不舒服!

2024-06-19 • via Nuitee
D
Daljeet • partner
10
Pros:

The best hotel in the whole of China, its majestic building reminiscent of a grand castle, is renowned for its exceptional service and dedicated staff. From the moment you step inside, you're greeted with opulence and hospitality that surpasses all expectations. Every corner exudes luxury, making your stay an unforgettable experience. Whether it's the exquisite cuisine, lavish accommodations, or impeccable attention to detail, this hotel sets the standard for excellence in hospitality

2024-04-29 • via Nuitee