Alua Boccaccio

Hotels
Alua Hotels & Resorts
8.6 (893 reviews)
Avenida Pedro Mas i Reus, 3 , Port d'Alcudia , es

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Delicious food
Well maintained
Cons:
Rooms are small
Pool temperature
Limited entertainment hours

Categories

Cleanliness
8.2
General sentiment indicates that the hotel was well maintained, contributing positively to cleanliness.
Service
9
Staff received high praise for being helpful and cheerful, creating a positive service experience.
Location
9
The location is convenient, allowing easy access to the beach and nearby amenities.
Room Quality
8
Rooms were noted as small, which affected overall satisfaction; however, the comfort level was acceptable.
Amenities
8.7
Amenities like pools and entertainment options were positively highlighted, though some feedback was mixed.
Value for Money
8.5
Good value was indicated overall, especially with the selection of food and drinks.
Food and Beverage
8.8
Food received consistent praise for quality and variety, making it a strong aspect of the hotel.
Overall Experience
8.6
Overall sentiment reflects a positive and memorable experience, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:28

Property Description

Luxurious Amenities and Prime Location

Alua Boccaccio in Puerto de Alcudia is the perfect blend of luxury and convenience. Just 150 meters from the sea and near the iconic Lago Esperanza, this hotel offers a plethora of amenities for a memorable stay.

Endless Entertainment Options

From the outdoor pool and fitness center to the multi-sports court and free WiFi, Alua Boccaccio ensures there is never a dull moment. Indulge in delicious meals at the buffet restaurant, sip cocktails at the bar, or unwind at the beach bar.

Explore the Surroundings

With S’Albufera Nature Reserve a short drive away and Palma de Mallorca Airport within reach, Alua Boccaccio is the gateway to both relaxation and adventure.

Book now to experience the perfect getaway at Alua Boccaccio!

Important information:

When booking 5 rooms or more, different policies and additional supplements may apply.

Pets Policy: Dogs weighing less than 22 lb/10 kgs are now welcome in Alua Boccaccio rooms and grounds. This service is available for €20/night in the required room category. Please contact the hotel directly ([email protected]) to confirm the required room category, terms and conditions prior to your reservation.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PMI

Location

Guest Reviews

8.6
Based on 893 reviews
Cleanliness: 8.2
Service: 9
Location: 9
Room Quality: 8
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.6
M
Mirjam family_with_children nl
1
Not even one star
Pros:

Great staff.
One star that fully, 100% goes to the sweet and attentive staff that works in the hotel, absolutely nothing negative to say about them.

Cons:

Toilet disaster.
Everything else about this hotel is absolutely horrible. First of all the toilet: it’s a door in the bedroom, there is no bathroom, without a proper wall going all the way to the ceiling so you can smell everything that’s going on there when you’re in bed. The shower didn’t even have a door and every morning we were welcomed by a really strong ammonia smell from other people in the hotel using the facilities.

Noise.
Family friendly hotel: but no one thinks about where to let a family with a baby sleep. Right above the stage that hosts a loud show every night that starts at 9.30pm? Yes why not.
Plus the door to our hotel room didn’t fit its frame properly and the cracks let through light and a lot of noise.

Wardrobe not functioning.
The doors didn’t open and close properly and could only be used with brutal force.

Basic food.
The food wasn’t great, basic. Not what you would expect from €350 a night in a 4-star hotel. The water machines had a sign that said not allowed to fill your water bottle. We were advised to buy a bottle of water outside. Again, an all inclusive stay of €350 a night but buy your own water.

Misleading pool photos.
The pool area was shot with a great wide angle camera and in real life looks rather small and disappointing not to mention very crowded as if they’ve tried to jam as many sunbeds on the deck as possible.

Unreachable.
We contacted booking.com and they wanted to make us a relocation offer but couldn’t reach hotel management. The reception gave them three different numbers but none answered.

We are still hoping to get in touch with someone from the hotel and set this straight because our holiday was ruined.

2026-09-03 via Nuitee
I
István couple hu
9
2026-09-03 via Nuitee
M
Mahmoud family_with_children es
7
Pros:

la animación

Cons:

El olor de la laguna

2026-09-01 via Nuitee
E
Eustaquio solo_traveller es
8
Pros:

La ubicación

Cons:

Los colchones.

2026-08-29 via Nuitee
I
Ilinka couple ch
10
2026-08-27 via Nuitee
M
manuel solo_traveller es
8
2026-08-26 via Nuitee
L
Lamine couple fr
8
Très bon séjour en All inclusive, bon rapport qualité prix
Pros:

La nourriture variée et très bonne

Cons:

L’insonorisation des chambres

2026-08-26 via Nuitee
Y
Yusuf solo_traveller de
8
Pros:

Essen war gut fpr malle Verhältnise und das Personal war super freundlich , vorallem die Lage war top!

Cons:

Die liegen am Pool waren immer besetzt in den 7 Tagen waren wir nicht einmal am Pool weil die Leute sich da immer draufgestürzt haben .

2026-08-24 via Nuitee
P
Pedro solo_traveller pt
9
Pros:

Comida, localização,simpatia funcionários,e limpeza.

Cons:

Quartos

2026-08-24 via Nuitee
S
Sandoiu solo_traveller es
9
Pros:

Ubicación a 200 metros de la playa super
Personal muy amable
Bien organizados

Cons:

Las camas se podrían mejorar

2026-08-17 via Nuitee
A
Andreea Alexandra couple es
7
No es lo que me esperaba…
Pros:

Tiene una muy buena ubicación ya que estás a a 5 min de la playa y las vistas al lago son impresionantes.
Limpiaban las habitaciones todos los días y te dejan toallas nuevas cada 2 días y se agradece.

Cons:

A la hora de la comida no había mucha variedad y la comida estaba sin sabor .
El resto de comidas (desayuno y cena) muy bien.
El hotel no está insonorizado y se escuchaba todo.
Incluso escuché a alguien roncar de la otra habitación contigua.
Las bebidas que incluyen en el “todo incluido “ son marcas malas. Si quieres marcas buenas tienes que pagar en otro bar que hay alado que es del mismo hotel.
Está destinado más a turistas ingleses que a españoles ya que todos los shows son en inglés.

2026-08-17 via Nuitee
A
ALFREDO MIGUEL solo_traveller es
8
Hotel muy agradable a 3 minutos de la playa.
Pros:

El trato del personal, la calidad y variedad de la comida y la limpieza.

Cons:

Piscina algo pequeña.

2026-08-12 via Nuitee
M
MelanieM2662 NONE Birmingham, West Midlands, England
6
Clean but basic
Pros:

Great location, clean hotel, entertainment staff and cleaning staff work so hard but bar staff, not much interaction whilst serving, not very smiley. Rooms are very small ( struggled to walk around past bed. We stayed in a double room, they look wider on photos and they are very basic, no kettle in rooms, 1 english channel on tv ( sky news) would not class this as a 4 star hotel.

2026-08-09 via Tripadvisor
L
LILIKADDS Family
10
The best hotel with the best animators!
Pros:

Having spent 10 days here, I can confirm that Alua Boccaccio is by far one of the best hotels i’ve ever stayed at. of course the best best entertainment from Davide, Julio and Rabab- absolute super stars we will miss you all and all the other staff too! hopefully see you again soon!

the hotel itself was spotless (i like the choice of seating and how we can’t have plates at the pool as it prevents ants) and the service was unbelievably immaculate- if there was a problem, staff would fix it immediately.

the food was also gorgeous, lots of different cuisines every night. having being right in the high street, we actually ended up going out for dinner a couple of times so the location for us was perfect.

The entertainment was brilliant as mentioned before. In the day, everyday we have darts, ping pong and sometimes aqua gym/fun followed by bingo and waterpolo or archery! The animators really try to get you involved which is so fun and helps people make friends! at night, the entertainment was different every night with a variety of singing, flamenco, acrobatics, and games (bingo was extremely fun but i’m biased because i won it once)

also not to forget about the sangria and mojito making so if you’re going half board then make yourself lots and lots!

Again, i cannot recommend this hotel enough. From the entertainment, to the cleanliness, service and location, my time here has been spent well.

Thank you to all the animators, bar staff and receptionists - big shoutouts to Pau, Jaime and Noel who were so friendly and lovely all the times we either needed something or just wanted to have a quick chat. Thank you all for making this hotel feel like home

Best hotel not only in alcudia but in mallorca itself. i love you guys thank you!

- Lili + the fam 💕💕💕

2026-08-07 via Tripadvisor
A
Andrada couple es
10
2026-08-07 via Nuitee
K
katiewK9567PV Couples
8
Week stay!
Pros:

Stayed for one week with my boyfriend..
The hotel overall is lovely and we enjoyed.

The rooms were very small and the two singles pushed together should not pass as a double room. As a couple this was very uncomfortable and the beds kept slipping apart. I asked the receptionist if there were any double beds available but he said they are fully booked so the double beds are all occupied but he said he would let me know if a room with one became available but unfortunately never did.

The staff at the poolside bar were great, lovely gentleman working everyday who provided good service.

The buffet food was very mixed as some nights for dinner there were different choices such as paella and then some other nights it was just pizza. So we thought this could have been better.

THE LOCATION IS AMAZING! You are right next to local shops, beach and a bus stop that gets you to the port or the old town in less than 20 minutes. Get the 324 or 315 from across the road! (do not get a taxi, it was such a long wait that we gave up and just got the bus) The old town is definitely worth a visit it was beautiful and there is a great rooftop bar that a kind receptionist told us about.

Overall we enjoyed our stay, and one of the highlights was definitely on the Thursday when a man was playing the saxophone poolside, we wish he was there more often. It was such a lovely vibe.

Hope this helps anyone !

2026-08-04 via Tripadvisor
F
fionarI7743TN Couples
8
Long weekend break
Pros:

Well situated hotel with very close access to the beautiful beach.
Room very clean and maid service excellent. Rooms are on the small side however and the double bed is two singles pushed together which comes apart leaving a large gap between the two beds.

Reception staff very friendly and helpful especially Anna.

Restaurant looks nice however food doesn’t have a huge variety (this seems to have reduced since we last stayed two years ago).
Large selection was now fish which didn’t suit my partner who is allergic to all fish and seafood.
He had to be very careful with the hot plates as the few Meat dishes were cooked alongside the fish.

He was pretty restricted to the same pizza and pasta which was served daily

Could do with water bottles being available at the poolside also.

Nice pool but small and sun lounges always taken first thing and so we spent the time at the beach.

Overall we did have a lovely holiday but were only there for a few days and I think much longer the food would have really let us down

2026-08-03 via Tripadvisor
M
Maria couple at
10
Cons:

Alles Super, außer die WC Anlagen immer geschlossen!!!!!!!!

2026-08-03 via Nuitee
L
Liz solo_traveller au
1
Pros:

They cancelled my booking less than 24hrs before I was due to stay

2026-08-03 via Nuitee
A
ANDREA solo_traveller it
9
2026-08-02 via Nuitee