Howard Johnson by Wyndham Kota Kinabalu City Centre, formerly Hotel Shangri-La Kota Kinabalu

Hotels
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Howard Johnson
8.1 (1827 reviews)
75 Bandaran Berjaya, P.O.Box 11718 , Kota Kinabalu , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Great breakfast
Cons:
WiFi issues
Old towels
Outdated facilities

Categories

Cleanliness
7.56
Some complaints about old towels and dusty curtains were noted.
Service
8.53
Guests mentioned helpful and friendly staff.
Location
8.57
Convenient location, close to amenities and city center.
Room Quality
7.82
Some rooms are renovated but others are outdated.
Amenities
7.55
WiFi issues and some facilities not meeting expectations.
Value for Money
8.21
Good pricing for the quality overall.
Food and Beverage
8.56
Highly praised breakfast and food quality.
Overall Experience
8.03
Generally positive experiences but with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:34

Property Description

Stunning Views of Kota Kinabalu and Tunku Abdul Rahman Park
Convenient Location near Major Attractions
Modern Rooms with 24-Hour Room Service

To enjoy breathtaking views of Kota Kinabalu and the islands of Tunku Abdul Rahman Park, book your stay at Hotel Shangri-la Kota Kinabalu. Indulge in Asian and Western fusion dishes at Tivoli Café & Bar and unwind with refreshing drinks at Bar Lounge. With a prime location near Atkinson Clock Tower and Gaya Street Sunday Market, exploring the city is a breeze. Experience comfort and convenience with modern rooms offering 24-hour room service. Don't miss out on this unforgettable experience – book your room now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. NB: • Early check-in allowed with additional charge of RM100
• Late check-out allowed with additional charge of RM100

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 6 years old and over stay for MYR 90 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 1827 reviews
Cleanliness: 7.56
Service: 8.53
Location: 8.57
Room Quality: 7.82
Amenities: 7.55
Value for Money: 8.21
Food and Beverage: 8.56
Overall Experience: 8.03
M
Mykhailo • solo_traveller • ua
9
Pros:

Завтрак превосходный. Отель тихий и чистый.

Cons:

состояние сантехники: краны, слив ванны.

2026-03-28 • via Nuitee
N
Nursuhadah • couple • my
10
Pros:

The food

2026-03-26 • via Nuitee
S
Sintaan • couple • my
9
2026-03-26 • via Nuitee
A
Alan • solo_traveller • gb
8
Very good value and recently refurbished rooms
Pros:

Very good value and recently refurbished room.

Cons:

Quite far from the Waterfront and need to cross three busy roads

2026-03-25 • via Nuitee
A
Alan • solo_traveller • gb
8
Excellent value and nice room but a bit far from the Waterfront
Pros:

Very good value and the room had been recently refurbished and had everything you needed

Cons:

It is about 15 mins from the waterfront and you need to cross three busy roads to get there

2026-03-25 • via Nuitee
C
Cosmas • couple • my
8
2026-03-24 • via Nuitee
L
Lionel • solo_traveller • fr
8
2026-03-24 • via Nuitee
N
Nadya Amal Qariah • couple • bn
3
Pros:

Breakfast was good

Cons:

Should check the aircon before any guest checked in

2026-03-23 • via Nuitee
R
RUPIJAH • couple • my
10
overall is okay💓🫶🏻clean and cozy like always☺️💓🫶🏻
Pros:

Im always choosing this hotel for stay..most i like is the staff are very soft spoken with smile and talk nicely to costumers

Cons:

can you change the air conditioner to a new one? because the aircon dont have remote to control

2026-03-23 • via Nuitee
L
lihong • extended_group • sg
8
2026-03-22 • via Nuitee
C
Cosmas • couple • my
8
2026-03-22 • via Nuitee
建 • solo_traveller • cn
8
2026-03-22 • via Nuitee
M
Mysie Gracia • couple • my
9
2026-03-21 • via Nuitee
S
s muhammad izuddin rabbani • couple • my
10
2026-03-21 • via Nuitee
C
Chiew Teh • couple • sg
7
Cons:

The hotel towels. Old and dirty

2026-03-19 • via Nuitee
C
Chiew Teh • couple • sg
7
2026-03-19 • via Nuitee
Y
Yuanjia • couple • fr
9
2026-03-17 • via Nuitee
F
FOO • extended_group • my
10
Pros:

Nice environment, nice staff

Cons:

Nothing dislike

2026-03-17 • via Nuitee
S
Siti Salehah • solo_traveller • my
9
2026-03-14 • via Nuitee
W
Walter • couple • my
8
Pleasant & comfortable .
Pros:

Well located & convenient .

Cons:

Parking is limited.

2026-03-14 • via Nuitee