InterContinental Wuxi by IHG

Hotels
InterContinental Hotels & Resorts
8.7 (108 reviews)
No 6 Yonghe Road, Nanchang District , Wuxi , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Luxurious facilities
Comfortable stay
Cons:
Limited English proficiency of staff
Poor service experiences

Categories

Cleanliness
7.91
Some concerns about damp smells and grubby shower corners.
Service
8.88
Mixed reviews; some staff lacked English proficiency, but standard service noted.
Location
8.92
Standard quality for this hotel tier.
Room Quality
8.87
Nice, spacious rooms with good amenities.
Amenities
8.9
Wide array of amenities available and replenished.
Value for Money
8.86
Affordability noted for an older 5-star hotel.
Food and Beverage
8.41
Breakfast had issues with temperature but good variety overall.
Overall Experience
8.88
Mixed feelings; comfortable stay but significant service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:03

Property Description

Luxurious Accommodations with Stunning Views
The InterContinental Wuxi offers a luxurious stay with breathtaking views of Taihu Square and Jinghang Grand Canal from each guestroom. Enjoy modern amenities like a 42-inch LCD TV, iPod docking station, and a plush seating area for ultimate comfort.

Relaxation and Wellness Facilities
Indulge in relaxation at the spa and wellness center, take a dip in the 25-meter indoor pool, or unwind in the sauna room after a workout in the contemporary fitness center. The hotel ensures a rejuvenating experience for all guests.

Fine Dining and Entertainment Options
Experience a culinary journey at 8 stylish dining venues, offering a variety of cuisines from Cantonese to Japanese dishes. End your day on a high note by enjoying music and exquisite wines at the unique bars within the hotel.

Book your stay at InterContinental Wuxi for an unforgettable blend of luxury, comfort, and entertainment.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Breakfast for children:
- Children below the height of 3.9 feet eat breakfast for free;
- Children between the height of 3.9 feet to 4.9 feet can enjoy 50% off the original price;
- Children above the height of 4.9 feet will need to pay the original price.
Please contact the hotel for more details of children policy.

In compliance with Wuxi Household Waste Management Regulations, effective from 1 July, 2024, InterContinental Wuxi will no longer be providing disposable personal amenities such as toothbrushes, combs, shavers, shower caps and cotton buds in guest rooms.

Please contact Service Center dialing "0" if you need any of these items during your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 12 years old stay for CNY 77.19 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for CNY 154.39 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 108 reviews
Cleanliness: 7.91
Service: 8.88
Location: 8.92
Room Quality: 8.87
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 8.88
C
Christine family_with_children es
10
2026-02-10 via Nuitee
M
MOHAMED solo_traveller sa
10
2026-01-28 via Nuitee
I
ioleo couple it
9
Hotel confortevole in ottima posizione
Pros:

Camera e materasso

Cons:

Chiusura del bar centrale troppo presto

2026-01-25 via Nuitee
A
Atul family_with_children in
10
2026-01-19 via Nuitee
Y
Ying family_with_children us
9
Pros:

Nice room. Excellent breakfast.

Cons:

Great service.

2026-01-13 via Nuitee
N
NAOKI solo_traveller jp
9
Pros:

The facilities are luxurious, and the rooms are clean and functional. The bathroom also features a separate toilet with a bidet seat. The restaurant's buffet offers a wide variety of delicious dishes.

Cons:

Staff at the registration desk had limited English proficiency.

2025-10-15 via Nuitee
N
Nawra solo_traveller om
9
Recommending this property
Pros:

Comfortable stay and lots of facilities

2025-09-11 via Nuitee
J
Justin Go solo_traveller ph
8
2025-09-08 via Nuitee
D
Dan solo_traveller gb
7
Many other choices out there, don’t you I would stay here next time.
Pros:

Affordable for an old fashioned 5 star hotel. Room is decent size, toiletries supplies are Byredo.

Cons:

Room smells damp, bathroom shower corners are a little grubby, toilet cubicle glass door is not frosted, it is see through. Not enough plug sockets at bedside tables.

2025-08-30 via Nuitee
J
jinghua family_with_children fr
10
2025-08-23 via Nuitee
C
Carmen family_with_children my
8
2025-08-15 via Nuitee
A
Ahmad Fuad solo_traveller my
10
2025-08-13 via Nuitee
D
DAE MAN extended_group kr
9
2025-08-05 via Nuitee
P
Peter couple sg
5
Nice rooms but lack of serving international guests appropriately
Pros:

Nice and spacious room, all amenities you like available and replenished. Comfy beds, good curtain to block daylight. Breakfast would be rated as very good, but unfortunately the hot dishes on display were all luke-warm to cold and the service staff was slow and unmotivated!

Cons:

The staff speaks no to bad and little English and actually avoids even to try. The concierge service is a disaster!!! young girls with no knowledge of anything and NO English language skills. Sent us to the lake park which closed 45 minutes later, so no point to go in and pay the entrance fee. Sent us to temple which is closed for major renovation and construction works. So time and taxi money wasted. A hotel of this international standing and this even in the name (INTERCONTINENTAL!!!!) should definitely cater for international clients who cannot speak Chinese!!!

2025-07-24 via Nuitee
G
Gary solo_traveller gb
3
Never again
Pros:

Leaving it

Cons:

Everything- it was chaotic throughout, poorly organised from reception to Bar to restaurant

2025-07-21 via Nuitee
P
Pradip review category business travellers in
8
good location , clean rooms and happy staff makes stay comfortable
Pros:

location and staff behaviour

Cons:

no food at night

2025-04-28 via Nuitee
D
Damis' review category business travellers kr
8
Very good
2025-04-14 via Nuitee
L
Liza family with young children za
9
Comfortable get away
Pros:

The hotel was neat and clean and the bed was very comfortable. The air-conditioning was good and the room and bathroom was very spacious. The gym is spacious and the pool was a lovely relaxing area. The hotel is close to restaurants and a lovely park to walk through at night. The room services is decently priced and the portions are generous. The breakfast is amazing with a wide variety of Western and Asian dishes to choose from. We enjoyed our stay and look forward to our next visit.

Cons:

Some of the facilities are somewhat older, like the plug station could be updated with c-port charging. but other than that the room is clean. Smoke free and the staff is very helpful.

2025-04-07 via Nuitee
D
Deepak review category business travellers ae
10
Excellent
Pros:

Was upgraded to 1 bedroom…it was excellent…thank you

2024-12-21 via Nuitee
J
Jade family with young children sg
8
Is reasonable and keep up the cleanliness and hygiene
Pros:

Clean and nice .

Cons:

Too many business mtg pple.

2024-11-30 via Nuitee