Club Jandía Princess

Hotels
8 (641 reviews)
Gran Canaria, 11 , Playa Jandia , es

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Cons:
Pest issues in rooms
Need for better dining facilities

Categories

Cleanliness
7.96
The hotel was reported as clean and well-maintained, but there were issues with pests in some rooms.
Service
8.43
Most reviews highlight friendly staff and satisfactory service, despite a negative comment on the checkout experience.
Location
8.47
Many guests appreciated the hotel's location, especially its proximity to the beach.
Room Quality
7.42
Some guests noted that the rooms need maintenance and updates; a few reported overall discomfort.
Amenities
7.95
General mentions of good amenities but need for better dining spaces.
Value for Money
7.91
Overall the hotel offers good value, but some felt that the buffet services could be improved.
Food and Beverage
7.96
Mixed reviews on food quality; while some found the dining acceptable, others described it as disappointing.
Overall Experience
7.93
Overall satisfaction with the stay; some mentioned returning, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:17

Property Description

Club Jandía Princess, a 4-star beachfront haven in Playa Jandia awaits. Luxurious Amenities: Indulge in the fitness centre, hot tub, and hammam. Family Friendly: Kids' club, playground, and attentive room service available. Gastronomic Delights: Enjoy a buffet or continental breakfast in the on-site restaurant. German, English, and Spanish spoken at the reception. Escape to paradise at Club Jandía Princess today!

Important information:

Please note that at dinner gentlemen are required to wear long trousers, and shirts or T-shirts with sleeves.

One child up to 11 years old can stay for free with 2 adults. Children under 2 years old are accommodated in a cot and older children in existing beds.

A compulsory Gala Dinner is included in the room rate for stays on 25 and 31 December.

Cribs are subject to availability. Please note that the maximum occupancy of the room cannot be exceeded under any circumstances, even when adding a crib.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: FUE

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and charges are applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 641 reviews
Cleanliness: 7.96
Service: 8.43
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
G
Grazia • couple • it
9
Pros:

Tutto molto bene

2026-03-21 • via Nuitee
K
Kapusta • couple • pl
10
2026-03-21 • via Nuitee
B
Braccesi • family_with_children • it
9
2026-03-20 • via Nuitee
P
Patricia • solo_traveller • nl
7
2026-03-20 • via Nuitee
B
Burkert • couple • at
10
2026-03-20 • via Nuitee
S
Sonia • couple • es
7
Normalito
Pros:

La habitación del hotel y las estancia de las piscinas

Cons:

Que no hubiera una higiene del baño diaria , solo cambian toallas pero no limpian el baño.

2026-03-19 • via Nuitee
H
Henriette • couple • nl
7
Pros:

De service van personeel

Cons:

De afwerking van het gebouw

2026-03-19 • via Nuitee
H
Honorata • couple • pl
10
2026-03-18 • via Nuitee
G
giuseppe nicola • couple • it
6
Complessivamente inferiore alle aspettative
Pros:

la posizione

Cons:

i servizi

2026-03-17 • via Nuitee
E
EDOUARD • family_with_children • fr
8
Un excellent séjour
Pros:

L'ensemble hôtel, accès plage, choix de nourritures et personnel agréable et souriants.

Cons:

Ouverture de porte difficile frotte sur l'encadrement et carte de démagnétise régulièrement.
Il faisait froid la nuit malgré les couvertures. le chauffage ne fonctionnait pas.

2026-03-15 • via Nuitee
S
Sylwia • couple • pl
10
2026-03-15 • via Nuitee
M
Mattia • solo_traveller • it
8
2026-03-15 • via Nuitee
C
Carolina • family_with_children • es
8
2026-03-15 • via Nuitee
N
Nicolae • couple • de
10
Excellent hotel! Everything was perfect – the rooms were very clean, the staff was extremely friendly, and the services
2026-03-14 • via Nuitee
Y
Yasmin • solo_traveller • it
9
2026-03-14 • via Nuitee
K
Krzysztof • family_with_children • pl
10
2026-03-13 • via Nuitee
S
Strudel • couple • es
10
Pros:

The staff were incredible. Eduardo the barman in the sports cafe does the best margaritas and has a heart of gold and in general all the staff went above and beyond

2026-03-12 • via Nuitee
A
Adrianna • solo_traveller • pl
1
Solo female traveler – extremely disturbing safety incident
Cons:

I have traveled extensively around the world and have never experienced anything like this in a hotel.

During my stay at Club Jandía Princess, a very serious security incident occurred. On March 10, while I was alone in my room and taking a shower, someone opened my door with a key card and entered. I did not see the person, but reception later confirmed through the key log that another key card accessed my room while my own key was already registered inside.

As a solo female traveler, realizing that someone was able to access my room while I was inside and vulnerable was absolutely terrifying.

What made the situation even worse was the reaction of the reception staff. When I reported the incident, the employees on duty dismissed the situation entirely. They repeatedly told me that if the system shows my key card, then it “must have been me” and refused to investigate further. They said there are no cameras to check and that I had “no proof.”

When I asked for their names and requested to speak to a manager, they refused to provide information and told me to “call the police” if I wanted to pursue the issue. While I was visibly upset and in tears, one of the staff members even showed me a middle finger across the reception desk and walked away.
Because of this, I spent the night barricading my door with furniture and sleeping with a knife from the restaurant under my pillow because I genuinely did not feel safe in the hotel.

The next day, when I tried to escalate the situation to management, I was again told that I had “no proof.” The employee who admitted to making the obscene gesture was still working at reception as if nothing had happened.

A hotel should be a place where guests feel safe. Instead, I left feeling shaken and completely unsupported.

If you are a solo female traveler, please be aware that when I reported a potential unauthorized entry into my room, the situation was dismissed and treated with hostility rather than concern.

2026-03-12 • via Nuitee
A
Almudena María • family_with_children • es
2
Pros:

Nada

Cons:

Todo. Fatal

2026-03-11 • via Nuitee
R
Remigiusz • family_with_children • pl
10
2026-03-09 • via Nuitee