citizenM Glasgow

Hotels
•
CitizenM
8.8 (8147 reviews)
60 Renfrew Street (corner of Hope Street) , Glasgow , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable bed
Cons:
Cleanliness issues
Lift problems
Inadequate amenities

Categories

Cleanliness
8.05
There were mentions of cleanliness issues, including hairs in the bed and suspicious stains.
Service
9.55
Staff were generally praised, with specific mentions of helpfulness in resolving booking issues.
Location
9.55
Great location with easy access to theatres and city amenities.
Room Quality
8.55
Rooms were noted to be comfortable, but some issues with compactness were mentioned.
Amenities
8.05
Missing tea/coffee facilities and limited room amenities were highlighted.
Value for Money
9.05
Good value noted, though some amenities were lacking.
Food and Beverage
8.55
Breakfast was praised, though limited food amenities were noted.
Overall Experience
9.05
Overall a positive experience with minor issues that didn't significantly detract from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-25 01:04

Property Description

Stylish and Convenient Accommodation
This citizenM Glasgow hotel, situated just 400 metres from Glasgow’s Royal Concert Hall, offers modern rooms with free Wi-Fi and innovative features. Guests can easily explore the city with key attractions within walking distance, such as George Square and Buchanan Galleries shopping centre.

Smart Room Technology
Guests can personalize their experience using the in-room iPad or the citizenM app, controlling various room settings and entertainment options. The ability to stream from personal accounts via Chromecast enhances the entertainment experience at no extra cost.

24-Hour Amenities
CanteenM, the hotel's self-service canteen, provides around-the-clock dining options, while the contemporary lounge offers a stylish setting to unwind. The hot & cold breakfast buffet caters to diverse dietary preferences, ensuring a satisfying start to the day.

Experience modern comfort and convenience at citizenM Glasgow – book your stay now for a memorable visit.

Important information:

Guests can also prepay the reservation before arrival, free of charge.

Check-in and check-out is done at the self-service terminal.

· Early check-in is free of charge (before 14:00) upon availability

· Supplement for late check-out is 29 GBP (11:00-14:00) upon availability The property has a nonsmoking policy.

This policy prohibits use of all types of cigarets, including electronic cigarets.

Please note that all guests have to provide a valid photo ID.

Please note that not all rooms have bathroom facilities for the disabled.

Please contact the hotel before your trip to inquire about the availability of mobility-accessible room features.

Registered Guests only.

No visitors allowed in the room.

We do not allow animals, only service animals are allowed.

Guests need to inform about the service animal before arrival.

Please note that this property does not accept cash payments.

When booking more than 10 rooms, different policies and additional supplements may apply.

Due to a refurbishment in the canteenM, you will receive a "B'fast in a bag" for £9.95 from 26.10.2024 until 15.12.2024.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GLA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 8147 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 8.55
Amenities: 8.05
Value for Money: 9.05
Food and Beverage: 8.55
Overall Experience: 9.05
H
Helena • couple • gb
9
Comfortable, convenient, friendly
Pros:

Modern, great lounges, great bed
Good breakfast

Cons:

Space was tight for 2 people getting ready to go out for the evening

2026-05-30 • via Nuitee
V
Vilma • extended_group • fi
7
2026-05-30 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-05-30 • via Nuitee
R
Ronald • solo_traveller • gb
8
Pros:

Clean friendly and great location

Cons:

I think it is designed for the younger generation rather thus us older people

2026-05-30 • via Nuitee
S
Suzie • extended_group • gb
10
Perfect
Pros:

Perfect

Cons:

Nothing

2026-05-30 • via Nuitee
L
Leigh • couple • gb
4
Pros:

Friendly staff

Cons:

The aircon / heating didn’t work

2026-05-30 • via Nuitee
Δημητρης • couple • gr
7
2026-05-30 • via Nuitee
F
Frances • extended_group • gb
7
All good apart from sleeping arrangement. Breakfast & bar area & seating very good.
Pros:

Ambience

Cons:

Bed close to wall on one side so had to climb over other person to get in & out.

2026-05-29 • via Nuitee
J
Julian • couple • gb
10
Great as always
Pros:

Very clean. Good location. Staff really helpful

Cons:

Nothing

2026-05-29 • via Nuitee
C
Carol • couple • gb
10
We will definitely be back stay
Pros:

It was immaculate. Friendly staff

2026-05-29 • via Nuitee
G
G.Bro • solo_traveller • il
8
2026-05-29 • via Nuitee
S
Sebastian • solo_traveller • gb
8
2026-05-29 • via Nuitee
E
Ebbatson • solo_traveller • gb
8
Pros:

Reception staff were excellent. Nice public areas

Cons:

One lift out of order meant this was slow. Ac wasn’t very good

2026-05-29 • via Nuitee
S
Simona • couple • sk
9
2026-05-29 • via Nuitee
L
Lizzie61 • couple • gb
7
Pros:

really comfortable bed

Cons:

no glasses in room for water, so had to go down to get them from bar

2026-05-29 • via Nuitee
H
Hazel • solo_traveller • gb
10
2026-05-29 • via Nuitee
S
Stacey • family_with_children • gb
9
Pros:

Great location, staff very helpful and perfect for a short stay.

2026-05-28 • via Nuitee
F
Forest • couple • fr
8
sympa
Pros:

bien situé, le personnel était super sympa

Cons:

les chambres sont agencées un peu bizarrement et ça a mal vieillit beaucoup de trace de chocs et ce genre de chose

2026-05-28 • via Nuitee
J
Joyce • extended_group • gb
8
2026-05-28 • via Nuitee
H
HARVEY • couple • gb
8
Great Glasgow Weekend with Citizen M helping it along.
Pros:

Cool Hotel. Room Small but well equipped. Bed Comfy. Breakfast excellent.

Cons:

Only one elevator working. No real ale at the bar.

2026-05-28 • via Nuitee