Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Terrace
Family rooms
BBQ facilities
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Room condition
Poor maintenance

Categories

Cleanliness
5.49
Multiple reviews highlight dirty rooms and poor maintenance.
Service
8.46
Most reviews mention friendly staff, though there are some complaints about lack of attention.
Location
9.5
Many reviews praise the location as excellent and convenient.
Room Quality
6.45
Reviews indicate that some rooms are in poor condition and not well-maintained.
Amenities
7.48
Facilities noted to provide basic needs, but lacking in quality and maintenance.
Value for Money
6.94
Some reviews suggest the price doesn't match the quality experienced.
Food and Beverage
7.99
Breakfast received mixed reviews; some positive, yet others described it as minimal.
Overall Experience
8.46
Several guests mentioned a generally positive experience with specific highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Spectacular Views and Convenient Location
Experience breathtaking ocean views and lush garden scenery at Tupa Hotel on Easter Island. Benefit from complimentary airport shuttles and indulge in a delicious Polynesian breakfast daily.

Modern Amenities
Stay connected with complimentary Wi-Fi in the lobby area and enjoy the convenience of private bathrooms with showers in every room.

Explore with Ease
Conveniently situated near Pea Beach and Hanga Roa City Centre, Tupa Hotel offers easy access to key attractions and local transport tips. Book now to enjoy a seamless island getaway at Tupa Hotel.

Important information:

Please note:
- The total amount of your reservation must be paid for upon check in.
- Shuttles to and from the airport are available with previous coordination with the property. Please contact the hotel directly.
- Guests can pay with credit card or cash, in local currency or USD. Payments by credit card will incur an additional 3% surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for US$60 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 953 reviews
Cleanliness: 5.49
Service: 8.46
Location: 9.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 7.99
Overall Experience: 8.46
J
Jhonatan solo_traveller cz
9
Pros:

La ubicacion es excelente, la atencion de la gente del hotel es formidable, el ambiente en el hotel en general es muy bueno

2026-04-24 via Nuitee
F
FABRIZIO couple es
6
Calidad precio muy caro
Pros:

El personal muy amable

Cons:

Cero limpieza en general

2026-04-24 via Nuitee
P
Patrick solo_traveller cl
10
Muchas gracias 😃!
Pros:

“Disfruté de mi estadía. Un buen lugar para descansar y recargar energías 😃

2026-04-21 via Nuitee
A
ADRIANA extended_group cl
9
Muy agradable y cómoda
Pros:

El personal muy amoroso y atento, buena ubicación y comodidad de las habitaciones.

Cons:

Wifi

2026-04-20 via Nuitee
M
Michel solo_traveller ca
6
You get what you pay for
Pros:

Good location within walking distance of Hanga Roa beaches, restaurants, main street.

Wi-Fi/Internet was only in the common area, but that was expected and it was performing well.

Cons:

Although it sounds negative, my overall stay was in line with expectations for an economic hotel.

Older hotel past his glory days. Walls in need of a fresh coat of paint, broken ceramic tiles. Hot water not always present in room. There is no AC, but since the nights are always nice it is not really required if you sleep with the window open.

The breakfast is lacking variety in choices and is always the same every day.

What I was not expecting is difficulty to find staff (front desk manned very randomly), not a lot of support for touring also for such a large hotel. I strongly recommend to have arranged your tours prior to arrival.

2026-04-19 via Nuitee
M
Martin couple ch
9
2026-04-18 via Nuitee
V
Vicente extended_group es
1
Jamás volvería a ese hotel
Pros:

Absolutamente un desastre en todos los aspectos. Limpieza, comodidad todo mal. Sin televisión. No wifi viejo y desastre

Cons:

No me gustó nada.

2026-04-15 via Nuitee
S
Stefanía family_with_children pe
10
Pros:

La atención del personal de ir fueron muy amables y resolutivos en todo momento. Además te trasladan al aeropuerto dándote la bienvenida.
El desayuno es muy bueno también y está incluido en el precio.

2026-04-14 via Nuitee
G
Gustavo solo_traveller co
8
2026-04-12 via Nuitee
Z
Zoltán extended_group hu
5
Choose just if you need budget hotel
Pros:

Very nice staff and good location.

Cons:

Much lower level we expected based on pictures and opinions.

2026-04-10 via Nuitee
K
Katarzyna solo_traveller es
8
2026-04-08 via Nuitee
M
Melissa couple cl
1
Insalubre
Pros:

Nada!

Cons:

Pésimo, insalubre, no es lo que se ve en las fotografías. Lleno de cucarachas, telas de araña, pelos de otros viajeros. Las toallas asquerosas.
Nos tuvimos que cambiar de hotel.

2026-04-07 via Nuitee
M
MaxFerrari family_with_children th
10
Pros:

Location and staff

2026-04-04 via Nuitee
M
Margarita extended_group us
10
Pros:

Eramos 12 adultos que estuvimos 2 noches en este hotel. Nos gusto todo: la ubicacion tan cerca de Pacifico, lugar muy relajante, limpio y el personal del hotel es muy atento y amable. Pronto regresaremos. Muchisimas gracias por todo.

Cons:

Nada

2026-04-04 via Nuitee
I
Ivette family_with_children cl
6
Pros:

Vista
Ubicación
Agua caliente todo el dia, sin problema

Cons:

Desayuno sin huevos y poco variado
Sin WiFi en las habitaciones
1 dia llegamos y nuestra habitación está sin limpieza (solucionaron rápido la falta de servicio)

2026-04-04 via Nuitee
M
Margarita extended_group us
10
Pros:

Muchas gracias por todo. Excelente servicio y alojamiento. Pronto regresamos ! Super recomendable.

2026-04-01 via Nuitee
P
Patrik solo_traveller se
2
2026-03-31 via Nuitee
L
Lobos Saitua solo_traveller cl
10
Tranquilidad y comodidad
Pros:

Lo que más me gustó, fue la hospitalidad del lugar, y se preocupación por el cliente.

2026-03-31 via Nuitee
V
Vale couple cl
10
Muy agradable
Pros:

Me encantó el lugar! Muy agradable la estadía, las piezas cómodas y los espacios 10/10, el desayuno fue muy rico y completo y la gente del hotel preocupada y atenta, definitivamente me volvería a quedar aquí, espero volver pronto!!

Cons:

Mi viaje fue muy corto pero feliz de haber estado más riwmpo

2026-03-31 via Nuitee
D
Del Castillo solo_traveller cl
10
Muy bueno!
Pros:

Muy buena ubicacion del hotel! Super accesible a varios lugares, el desayuno muy rico y las habitaciones muy comodas tambien, muy recomendado!

2026-03-31 via Nuitee