Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Terrace
Family rooms
Garden
BBQ facilities
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable stay
Cons:
Cleanliness issues
Room condition
Poor maintenance

Categories

Cleanliness
5.49
Multiple reviews highlight dirty rooms and poor maintenance.
Service
8.46
Most reviews mention friendly staff, though there are some complaints about lack of attention.
Location
9.5
Many reviews praise the location as excellent and convenient.
Room Quality
6.45
Reviews indicate that some rooms are in poor condition and not well-maintained.
Amenities
7.48
Facilities noted to provide basic needs, but lacking in quality and maintenance.
Value for Money
6.94
Some reviews suggest the price doesn't match the quality experienced.
Food and Beverage
7.99
Breakfast received mixed reviews; some positive, yet others described it as minimal.
Overall Experience
8.46
Several guests mentioned a generally positive experience with specific highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 20:29

Property Description

Spectacular Views and Convenient Location
Experience breathtaking ocean views and lush garden scenery at Tupa Hotel on Easter Island. Benefit from complimentary airport shuttles and indulge in a delicious Polynesian breakfast daily.

Modern Amenities
Stay connected with complimentary Wi-Fi in the lobby area and enjoy the convenience of private bathrooms with showers in every room.

Explore with Ease
Conveniently situated near Pea Beach and Hanga Roa City Centre, Tupa Hotel offers easy access to key attractions and local transport tips. Book now to enjoy a seamless island getaway at Tupa Hotel.

Important information:

Please note:
- The total amount of your reservation must be paid for upon check in.
- Shuttles to and from the airport are available with previous coordination with the property. Please contact the hotel directly.
- Guests can pay with credit card or cash, in local currency or USD. Payments by credit card will incur an additional 3% surcharge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: IPC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for US$60 per person per night when using an existing bed.
    Children from 2 years old to 5 years old stay for US$60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.6
Based on 986 reviews
Cleanliness: 5.49
Service: 8.46
Location: 9.5
Room Quality: 6.45
Amenities: 7.48
Value for Money: 6.94
Food and Beverage: 7.99
Overall Experience: 8.46
R
Ruth solo_traveller gb
7
2026-07-25 via Nuitee
C
christofher extended_group cl
4
No recomendable
Pros:

Ubicación

Cons:

No nos fueron a buscar al aeropuerto, no había agua caliente. El desayuno buffet malísimo

2026-07-24 via Nuitee
F
Franco solo_traveller cl
6
Le falta más preocupación a la infraestructura y desayuno
Pros:

La ubicación y el personal muy amables

Cons:

El desayuno muy básico, solo café, queso, jamón, pan, mermelada y mantequilla. El ultimo día que estuve ni café hubo. Si querías 3 huevos revueltos había que pagar 6.000, el cambio de toallas cada 3 días. No tenía aire acondicionado.

2026-07-24 via Nuitee
G
Gurvin Singh couple au
1
Try some other property but not this one.
Pros:

Nothing. Unless you are not getting any hotel in your budget, do not book this property.

Cons:

The information / photos on the listing are outdated and the reality is different. There was no ceiling fan as shown in the listing. The bathroom does not have an exhaust. The glass window has to be kept open for staying comfortable. The noise and worse the tin roof noise when it rains makes sleep impossible. The breakfast was very ordinary and in fact they could not provide simple bread. There is only one slice toaster and everyone has to leave around similar time, the waiting time for toasting bread slice can be very long. The bathroom where in bad shape. The fixtures were broken. Photos attached.

2026-07-20 via Nuitee
G
Gloria solo_traveller cl
9
2026-07-20 via Nuitee
P
Pablo solo_traveller cl
10
Paraíso Tupa
Pros:

Lo acogedores que fueron los recepcionistas, Javiera y Nicolás. Me ayudaron en todo momento con mis dudas y percances que tuve durante mi estadía. Excelente equipo.

Cons:

Nada, me pareció todo súper cómodo y excelente.

2026-07-17 via Nuitee
J
Jorge solo_traveller pt
6
2026-07-15 via Nuitee
K
Kavita solo_traveller gb
7
No frills, cheap place to stay.
Pros:

Staff very helpful, excellent location. Felt safe.

Cons:

Very dated, rooms are run down, cockroaches common, damp and musty smell in room.

2026-07-13 via Nuitee
S
Süleyman solo_traveller tr
8
2026-07-13 via Nuitee
D
Doris Agurto solo_traveller cl
10
Pros:

Ubicacion

Cons:

Nada, pero mejoraria el desayuno

2026-07-08 via Nuitee
R
RODRIGO solo_traveller cl
4
2026-07-08 via Nuitee
R
Runa solo_traveller de
7
2026-07-08 via Nuitee
R
Ruth solo_traveller cl
5
Camas cómodas, habitación con cucarachas
Pros:

Ubicación, a una cuadra de la avenida principal y media cuadra del supermercado. Camas super cómodas

Cons:

Cucarachas enoooormes. No había donde colgar las toallas, ni siquiera un gancho para 3 personas. El baño sin ventilación

2026-07-04 via Nuitee
C
Carolina solo_traveller cl
2
Pésima experiencia.
Pros:

Buena ubicación.

Cons:

Pésima atención de la chica encargada del hotel, entregaba comentarios muy pasivo-agresivo y nos hacía sentir tontas al responder a nuestras preguntas que eran obvias pero no es la manera de responder ni atender a personas que estan recién iniciando sus vacaciones y eligieron su hotel para hospedarse. Problema con el transporte tienen un auto pequeño que traslada a los pasajeros desde y hacia el aeropuerto, te piden que te lleves la maleta en los brazos para meter a mas gente o mas cosas arriba. No se preocupan de reponer las cosas en el desayuno, hay que estar esperando que aparezca alguien para pedir pan. La habitación es grande pero faltan muebles para dejar las cosas, en el baño no hay ni una repisa para dejar el cepillo de dientes. Pésima experiencia.

2026-06-28 via Nuitee
M
Marcela Joselyn extended_group cl
10
Excelente
Pros:

Ubicación, personal muy amable, desayuno, tenían agüita fría y caliente disponible todo el día. Y en la tarde había agua caliente, servicio y la posibilidad de ocular el comedor.

Cons:

No tenía buena ventilación la habitación

2026-06-27 via Nuitee
V
Valeria solo_traveller ie
10
Pros:

Lovely place and lovely team, thank you Michelle, Fernando y Karin.

2026-06-13 via Nuitee
E
Enry solo_traveller it
10
Comodo ed economico
Pros:

Posizione centrale, vicino al mare è ci sono tanti locali dove poter fare acquisti e ristoranti di tutte le fasce di prezzo, camere semplici ma confortevoli

Cons:

Per me è andato tutto bene.

2026-06-07 via Nuitee
N
Natalia solo_traveller cl
8
Lugar central
Pros:

Pieza grande y cómoda con vista al mar

Cons:

Estaba descuidado, se notaba era un lugar antiguo que le faltaba mantencion

2026-06-05 via Nuitee
C
cynthia solo_traveller cl
3
Mala experiencia
Pros:

Muy mala experiencia en este lugar, lo único bueno es la ubicación, es bastante céntrica y puedes llegar caminando, también está cerca del aeropuerto.

Cons:

Desayuno muy simple y básico. Lo demás es pésimo, es sucio y descuidado, cucarachas en baño, habitación, espacios comunes. Toallas sucias y muy mal olientes, algunos enchufes no funcionan. Al tercer día el agua del baño se sobrepasó del desague con un olor horrible a las 08 de la mañana, avisamos de inmediato a recepción y no nos ayudaron por más de 3 horas tuvimos que aguantar el mal olor sin poder entrar al baño, de tanto insistir con el administrador, finalmente casi a las 12 del día nos cambiaron de habitación. Nunca volvería a un lugar así.

2026-05-31 via Nuitee
C
Carla solo_traveller cl
6
Regular
Pros:

Excelente ubicación y transporte desde y hacia el aeropuerto

Cons:

Toallas con mal olor, cojines con motas, cucarachas, desayuno sin mucha variedad.

2026-05-27 via Nuitee