Park Grand Mayfair

Hotels
•
London Premier
7.9 (2545 reviews)
31 Great Cumberland Place , London , gb

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Excellent service
Ideal location
Clean and comfortable
Cons:
High price
Room size
Limited entertainment options

Categories

Cleanliness
8.11
The hotel is described as elegant, clean, and very comfortable.
Service
8.58
The staff were extremely polite, welcoming, and always ready to help.
Location
9.12
The location is excellent, close to many attractions and easy to get around London.
Room Quality
7.07
Some reviews noted that rooms require an upgrade and are a bit small.
Amenities
7.6
A room with limited entertainment options was mentioned.
Value for Money
6.56
Some reviews indicated that prices were somewhat inflated.
Food and Beverage
8.11
Breakfast was described as good and served by friendly staff.
Overall Experience
8.08
Most reviewers had positive experiences and would recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:13

Property Description

Luxurious 5-Star Stay in Marylebone, London

Spacious Rooms with Marble Bathrooms: Indulge in the luxury of marble bathrooms and 24-hour room service in our spacious rooms, offering a private bathroom with rain shower and premium toiletries.

Dining Excellence: Enjoy daily full English and continental breakfasts in the light dining room. Additionally, our sister hotel offers an international menu at the restaurant, a cocktail bar, and luxurious spa treatments for a delightful culinary experience.

Prime Location: Nestled in the stylish Marylebone district, our hotel is just a 5-minute walk from Oxford Street and Hyde Park. With Marble Arch Tube Station nearby, exploring London is convenient for our guests.

Book your stay at Marble Arch London for an unforgettable luxury experience in the heart of London!

Important information:

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.

Please note that a physical credit or debit card must be presented upon arrival. We're unable to accept cash, Apple Pay, Google Pay, or contactless payment at check-in or check-out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.9
Based on 2545 reviews
Cleanliness: 8.11
Service: 8.58
Location: 9.12
Room Quality: 7.07
Amenities: 7.6
Value for Money: 6.56
Food and Beverage: 8.11
Overall Experience: 8.08
V
Victory • solo_traveller • de
8
Pros:

Freundliches Personal

Cons:

Sehr kleines Bad.

2026-05-09 • via Nuitee
O
O.L. • solo_traveller • nl
8
Prima hotel.
Pros:

De vriendelijke bediening en een meer dan goed ontbijt en tot slot een goede ligging.

Cons:

Er is hier en daar wat onderhoud nodig, maar de fijne douche, de rust maken dat ruimschoots goed.

2026-05-08 • via Nuitee
M
Mete • couple • tr
10
2026-05-07 • via Nuitee
B
Bettina • solo_traveller • at
8
2026-05-07 • via Nuitee
S
Suraj • solo_traveller • mu
8
2026-05-06 • via Nuitee
G
Gian • family_with_children • it
8
2026-05-06 • via Nuitee
J
Julian • couple • gb
8
2026-05-04 • via Nuitee
C
Chris • couple • gb
8
2026-05-04 • via Nuitee
S
Seda • family_with_children • tr
9
2026-05-04 • via Nuitee
P
Prithee • solo_traveller • za
10
Great London accommodation
Pros:

Clean, exceptional service from Staff, value for money, central.

Cons:

Not applicable

2026-05-04 • via Nuitee
J
Jari • couple • fi
8
Alun jälkeen hyvä hotelli, kohtelu ja aamupala.
Pros:

Aamiainen oli hyvä ja riittävä. Henkilökunta oli ystävällistä, kunhan ensin saimme huoneen vaihdettua, Rauhallinen hotelli.

Cons:

Aluksi meidät ohjattiin kellarikerrokseen, missä huone melko pieni ja siellä ole 'kellarin' hajua. Kerroin useammalle työntekijålle asiasta, myös koska itsellä allergiaa ja astma. Yhden yön jouduimme siinä yöpymään, mutta sen jälkeen saimme toisen huonenn 1. kerroksesta, mikä vastasi alkuperäistä kuvausta (eikä siellä ollut kellarin hajua).

2026-05-03 • via Nuitee
B
Becki • couple • gb
9
Pros:

Welcoming and friendly staff. Hotel is in a perfect location. Easy to find. Breakfast was good too, plenty of choice

2026-05-03 • via Nuitee
P
Pascale • solo_traveller • be
8
Pros:

Eerste kamer was beetje claustrofobisch Kregen onmiddellijk een nieuwe kamer. Super vriendelijk aan de receptie!

Cons:

Een fatsoenlijk koffiemachine. De koffie bij het ontbijt was slapjes. Er stond enkel een thermos koffie gevuld. Echt jammer dat je niet kon kiezen uit verschillende koffie's

2026-05-02 • via Nuitee
A
Attila • solo_traveller • hu
8
Pros:

Tetszett a bőséges reggeli, az elhelyezkedése és az udvarias személyzet.

Cons:

A konditerem hiánya.

2026-05-02 • via Nuitee
J
Jacob • couple • be
3
2026-05-01 • via Nuitee
D
Diana • solo_traveller • it
8
Pros:

Personale molto disponibile e gentiele. La posizione è perfetta a 2 min dalla metro e dal parco.

Cons:

La struttura è un po vecchia sopratutto il bagno e le camere sono piccoline.

2026-05-01 • via Nuitee
A
Anke • solo_traveller • de
8
Gerne Wieder.
Pros:

Einzelzimmer im Basement am Lichtschacht etwas ungewohnt, aber für London nicht unüblich. Frühstück reichhaltig. Überall sehr freundliche Mitarbeiter. Lage optimal, ruhige kleine Straße, gepflegte Umgebung. von dort Über Oxford Stree und Marble Arch kurze Wege zu allen Unternehmungen.

Cons:

Ich habe nichts zu beanstanden.

2026-04-30 • via Nuitee
S
Steve • solo_traveller • gb
3
Disappointing
Pros:

The room was large

Cons:

No mini bar when there is no bar at the hotel. Even though there is a fridge in the room it was empty. The hotel was advertised on Booking.com as in Mayfair. It is in Marble Arch.

2026-04-30 • via Nuitee
P
Paul • couple • gb
10
2026-04-30 • via Nuitee
A
anne-charlotte • solo_traveller • fr
8
2026-04-30 • via Nuitee