Britannia Inn Hotel

Hotels
5.5 (473 reviews)
54, Mansfield Road , Ilford , gb

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Children allowed

Facilities

Non-smoking rooms
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
See all facilities

Review Highlights

Pros:
Cleanliness of rooms
Friendly staff
Value for location
Cons:
Poor mattress quality
Room service issues
Foul smell in bathroom

Categories

Cleanliness
5.46
Rooms are clean, but there were issues with an unpleasant smell in the bathroom.
Service
6.43
Staff were friendly and helpful, though there were issues with room service.
Location
7.47
Value for money in Central London; location is convenient.
Room Quality
4.92
Room quality was mixed; mattress needs replacement, and had a filtration issue.
Amenities
4.45
Limited amenities reported; minor complaints about room features.
Value for Money
5.91
Cheap and okay for the price, but issues with deposits affected the perception.
Food and Beverage
4.46
No specific mention of food, just that breakfast was not taken.
Overall Experience
4.93
Mixed feelings due to issues with deposit and room assignment, but friendly staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:06

Property Description

Convenient Location
Located just a seven-minute walk from Ilford town centre, Britannia Inn Hotel offers easy access to Central London with a 30-minute Tube ride. Enjoy the bustling city life while staying in a peaceful neighborhood.

Comfortable Rooms
Each room at the hotel is designed for comfort, featuring power showers, free high-speed internet access, and a 26-inch flat-screen TV with over 50 channels. Relax and unwind in a cosy atmosphere after a day of exploring the city.

Great Amenities
With a 24-hour front desk, free on-site parking (limited availability), and complimentary tea and coffee-making facilities, Britannia Inn Hotel ensures a convenient and pleasant stay for all guests. Take advantage of room service available daily for your convenience.

Experience convenience and comfort at Britannia Inn Hotel - book your stay now for an unforgettable London getaway.

Important information:

Free car parking is on a first-come, first-served basis.

Please note, guests booking 3 rooms or more, the hotel will charge 50% of the total amount as a deposit 30 days prior to arrival. If the arrival date is within 30 days, 50% of payment will be taken immediately after the booking. The deposit is non refundable in case of cancelation or modification.

All guests are required to provide a government issued photo ID at check-in. A credit card is required for incidental charges.

This property will place an authorization on credit and debit cards for incidental charges for any bookings where payment for the stay will be made on site instead of at the time of booking.

Guests are advised the same card that was used to make the booking will be required to show on check-in.

Also, please note that if a reservation is labeled as nonrefundable, non-cancelable or similar, all cancelation will incur a 100% charge, regardless the date in which the cancelation is requested.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.5
Based on 473 reviews
Cleanliness: 5.46
Service: 6.43
Location: 7.47
Room Quality: 4.92
Amenities: 4.45
Value for Money: 5.91
Food and Beverage: 4.46
Overall Experience: 4.93
C
Carole • couple • gb
6
2026-02-14 • via Nuitee
S
Sam • couple • gb
4
2026-01-20 • via Nuitee
K
Kadiatou • family_with_children • be
1
2026-01-19 • via Nuitee
A
Amon • family_with_children • gb
10
We stayed only one day it was good
Pros:

It’s clean and close to the ilford centee

Cons:

I think it’s reasonable

2026-01-19 • via Nuitee
K
khan • family_with_children • ie
1
2026-01-19 • via Nuitee
S
Stephanie • family_with_children • gb
1
Vile
Pros:

Absolute shit hole! We booked the Brittinia for 1 night worst thing I ever did. Arrived to check in to be told there was a "maintenance issue" and they've provided us with another hotel in the business suite. (clearly doesn't exist) got to the park hotel if that's what you want to call it to a homeless man being brought in by paramedics. The rooms had no air con and it was 30° there was mosquitoes all over the building and when we got back to the room in the night there were dead mosquitos all over the beds and all on the walls. They expected us and our 2 young children to stay in there. My partner told the man on the desk that we want another room which he said wasn't available. Until we said we wanted our money back and we would sleep in the car the man the asked if we were private or council after we said we payed he miraculously found us a mosquito free room. We found out we had basically paid to stay in a homeless shelter. There were about 70 prams stacked on top of each other blocking fire exists. Children crying all night. Another woman who was homeless there complained about the mosquitos biting her children and the man gave her surface spray to kill them. We have asked for a refund, complained and got no reply. We will be sending all the info to the council and other authorities that need to know about this. We just waited until we received our £100 holding deposit as other customers have complained and not received theirs. We got ours today 10 days after they took it.

Cons:

Everything

2026-01-19 • via Nuitee
A
Abira • family_with_children • gb
8
lovely stay will come back.
Pros:

Room was ok

Cons:

Staff was very supportive.

2026-01-19 • via Nuitee
N
Neil • extended_group • gb
8
Really enjoyed it a d looking to coming back next year to stay a bit longer
Pros:

Did not have breakfast

Cons:

The only thing was the shower was small
That's the only thing I can say everything was good

2026-01-19 • via Nuitee
J
James • family_with_children • ca
8
Pros:

Not provided

Cons:

No Air conditioner in room

2026-01-19 • via Nuitee
H
Hristo • solo_traveller • gb
1
It was dirty but there were bugs and nothing worked inside.
Pros:

It was dirty but there were bugs and nothing worked inside.

Cons:

It was dirty but there were bugs and nothing worked inside.

2026-01-19 • via Nuitee
S
Suraya • family_with_children • gb
7
Would recommend it to anyone, families with young kids too.
Pros:

The staff were all very helpful and polite.

2026-01-14 • via Nuitee
B
Beatriz • family_with_children • es
8
Pros:

La limpieza

Cons:

Había una filtración de aire exterior por la ventana.

2026-01-03 • via Nuitee
C
Cassylines • couple • fr
9
2026-01-02 • via Nuitee
J
Jolly • family_with_children • in
9
2025-12-30 • via Nuitee
S
Syed • solo_traveller • gb
8
2025-12-28 • via Nuitee
N
Nasir • family_with_children • gb
1
Parking very bad at property first come had to park in pay and display service costing a lot for all day .
Pros:

Keeping our room clean.

Cons:

Mattress need throwing away really poor quality.
Shower was electric water pressure really bad when hot water comes on.
Room service people came in without notification and everyday when we returned back at night in room could not enter in room. So had to keep getting it activated every night when asked why was told because of room service our card would become deactivated.
I requested a ground floor due to disability well in advance but gave me 1st floor disgusting.

2025-12-24 • via Nuitee
T
Torres • solo_traveller • es
7
2025-12-23 • via Nuitee
V
Venkata R • solo_traveller • gb
10
Value for money in Central London.
Pros:

Rooms are clean and the staff are very helpful..

Cons:

In the single bedroom toilet there is vent pipe is not taken out as a result foul smell is the toilet.

2025-12-19 • via Nuitee
N
noel • family_with_children • fr
10
2025-12-17 • via Nuitee
B
Brad • family_with_children • gb
1
More transparency
Pros:

Cheap and okay for the price

Cons:

Booked for this hotel, arrived provided ID, signed paperwork and made payment of the deposit required. After all of this they then say they have no room available and to go to the best western (apparently their sister hotel). Just frustrating as if I knew this before I would have just gone to best western as right near the station and was walking in the cold (10-15 min walk)

2025-12-13 • via Nuitee