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Prime Location in Makati CBD
Conveniently located in Makati's Central Business District, Eurotel offers a comfortable stay with a touch of luxury.
Comfortable Rooms and Amenities
Experience relaxation in our air-conditioned rooms with flat-screen TVs, work desks, and private bathrooms with complimentary amenities. Enjoy the convenience of in-room breakfast and stay connected with free Wi-Fi.
Business and Event Facilities
Whether you're here for work or leisure, Eurotel Makati has you covered with a business centre, banquet services, and meeting facilities.
Book your stay at Eurotel Makati now and enjoy easy access to key destinations like Ninoy Aquino Airport, SM Mall of Asia, and Manila's baywalk area.
Managed by a private host
A deposit may be required at the property.
Room upgrade with poor customer service.
The room upgrade was genuinely appreciated, so thank you for that. However, being in Makati comes with certain customer service expectations, and unfortunately, the service we experienced did not meet them.
From the moment we entered the room, we already had concerns:
TV REMOTE: We requested a remote immediately and followed up three times. It never arrived—not even before checkout. The frustrating part wasn't simply not having a remote; it was the complete lack of communication. Nobody came back to tell us whether it was broken, unavailable, or simply forgotten. We were left wondering if anyone was actually following up on our request. Absolutely disappointing!
TOWELS: After taking a shower, we discovered that there were no towels in the room. We requested some and waited 15–20 minutes, so I was soaking wet and feeling cold in the bathroom. This is a very basic room requirement that should have been checked before the room was given to a guest.
“No one was available”: We were told that no one was available to deliver what we requested. I understand that staff can be busy, but as a guest, should we be expected to simply accept poor service because the hotel is understaffed? That is a management issue, not a guest responsibility.
What made this more disappointing is that I have stayed at other Eurotel branches and never experienced this kind of service.
The room upgrade was a nice gesture which I had also experienced with other branches and one that I truly appreciated. But an upgraded room means very little if basic guest needs are overlooked and simple requests are not followed through.
I hope management looks into the staffing and service issues at this branch. Guests shouldn't have to repeatedly follow up for basic necessities—or wonder whether anyone is listening. All the best!
Great place
Nothing
Location was great! Close to everything I needed to go! The staffs were exceptional, very friendly, respectful and helpful! They did great job… shout out to Rhuel, Kath, Jerylle and Diana from housekeeping! Thank you, you made my stay enjoyable!!
The linens and towels were too worn out!
Location
Internet connection needs improvement.
staff are rude
Everything was perfect
Placement top pour accéder aux centres commerciaux et profiter de la ville
I arrived past 12 midnight already due to the delayed flight. I was expecting that the room is ready since I am supposed to check in at around 4 PM. To my surprise, I've waited for more than 30 minutes for check in where there is no other guest. I was placed in out of order room where the electricity in the room is turning off every 3 minutes. The following morning I approached the supervisor on duty regarding the concern. The solution of the Supervisor, he asked me what do I want for free. Very Frustrating!
The room they gave me is out of order.
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