Royal Ariston Hotel

Hotels
9 (2766 reviews)
Kardinala Stepinca 31 , Dubrovnik , hr

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful views
Delicious food
Spacious rooms
Cons:
Spa area underwhelming
Issues with room temperature
Inconsistent service at reception

Categories

Cleanliness
8.58
The hotel was reported as spotless, but there were issues with room keys indicating some cleaning oversight.
Service
9.55
Staff were described as friendly and helpful, with notable mentions for specific individuals who provided excellent service.
Location
9.59
Location was highlighted positively, with great views from the rooms.
Room Quality
8.54
Rooms were spacious and had beautiful views, but there were concerns regarding room temperature and air conditioning.
Amenities
8.07
The spa area was disappointing and did not meet expectations.
Value for Money
8.53
While the hotel offers good experiences, some facilities were closed and did not align with a 5-star expectation.
Food and Beverage
9.58
Food was consistently praised for quality, with special mentions to the breakfast and dinner offerings.
Overall Experience
9.55
Overall stay was deemed excellent with a few minor issues that did not overshadow the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 20:38

Property Description

Luxurious Beachfront Property with Stunning Views

Private Beach and Seaside Swimming Pool: Enjoy the exclusive amenities of a private beach and a scenic seaside swimming pool offering panoramic views.

Dining Options with Spectacular Views: Indulge in Mediterranean dishes at the buffet-style Neptun Terrace Restaurant or savor cocktails and snacks at the outdoor Beach & Lounge Bar overlooking the sea.

Convenient Location and Excursions: Explore the nearby Elaphiti Islands with guided excursions or take a short bus ride to Dubrovnik's Old Town, conveniently located just 4.5 km away.

Experience luxury and relaxation at Royal Ariston Hotel - Book now for an unforgettable seaside getaway!

Important information:

Please note that when booking more than 5 rooms, different policies and additional supplements may apply.

Please note that guests may be assigned a different room type during periods of limited availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Thu, Oct 1, 2026 until Thu, Dec 31, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DBV

Location

Guest Reviews

9
Based on 2766 reviews
Cleanliness: 8.58
Service: 9.55
Location: 9.59
Room Quality: 8.54
Amenities: 8.07
Value for Money: 8.53
Food and Beverage: 9.58
Overall Experience: 9.55
V
Vold couple no
8
2026-08-08 via Nuitee
N
Nataliia family_with_children ua
10
2026-08-08 via Nuitee
K
Kristina couple hr
1
2026-08-08 via Nuitee
A
Andreea-Ștefania solo_traveller ro
10
2026-08-08 via Nuitee
N
Natalia solo_traveller ua
10
2026-08-07 via Nuitee
M
Monica extended_group us
10
Beautiful rooms and pools
Pros:

Beautiful rooms and pools

2026-08-07 via Nuitee
K
Kobetskoi solo_traveller ua
9
Відпочинок військового з сином.
Pros:

Місце, те що це Рояль і немає нічого зайвого. Краса цього місця та природа, море та рівень відпочинку.

Cons:

(викликало роздуми!) Те що просив номер з видом на море, а перед балконом зростало дерево.

Та і в цьому я знайшов плюс для себе та для свого сина. В нас був безпосередній в хід з поверху на вулицю, що надавало зручності.

2026-08-07 via Nuitee
M
Marija family_with_children ca
10
Pros:

Hotel beach with beds/umbrellas; nice waterfront location and views; restaurants; cleanliness; modern simplistic interior; breakfast;

2026-08-07 via Nuitee
K
Kate solo_traveller gb
10
Pros:

Incredible views, options to swim in different pools and the sea, helpful and friendly staff, really spacious comfortable room and clean, modern bathroom. Great breakfast and really enjoyed rooftop bar for sundowner drinks. Picturesque walk along the promenade in the evening into Lapad for other dining options if you feel like getting out of the hotel complex.

Cons:

Nothing!

2026-08-07 via Nuitee
S
Seth couple ba
8
2026-08-06 via Nuitee
S
Szilárd couple hu
8
2026-08-06 via Nuitee
K
Krystian couple pl
9
2026-08-06 via Nuitee
O
Olga solo_traveller pl
10
Pros:

Spodobało mi się wszystko - pokój z niesamowitym widokiem na morze, w pokoju jest wszystko, co potrzebne, mega wygodne łóżko, w nocy jest cicho. Okolica przepiękna, mnóstwo plaży - z leżakami lub dzikich, restauracje. Mogłabym znaleźć, do czego się przyczepić, ale osobiście dla mnie wszystko było idealne - najlepszy hotel, najlepsze wakacje w pięknym Dubrowniku:)

Cons:

Nic, wszystko super

2026-08-06 via Nuitee
D
Dávid couple hu
9
Jó. Visszamennénk.
Pros:

A környék kiváló, elhelyezkedés jó.
Autóval érkeztünk, lehetőség volt garázsban parkolni.
Városon belül taxival közlekedtünk (korrekt, de drága), városban nehéz parkolni.
Szállás tiszta, minőségi.

Cons:

Minimális dolgok, a pozitívumok mellet elenyésző.
Étterem ételválasztéka (főleg vacsora). Bővebb főétel (készétel) választékot vártam volna az árért.
Személyzet túlterhelt, pl. várakozási idő az autó garázsból kihozatalára, vacsoránál üdítőre, stb.
Főidőben túlterhelt a konyha és étterem.
Minibárnak nincs fagyasztó része.

2026-08-05 via Nuitee
K
Karolina solo_traveller pl
10
2026-08-04 via Nuitee
D
Dimitar Georgiev family_with_children bg
2
Pros:

The hotel itself is excellent. The restaurants offer high-quality food, and the staff are exceptionally polite, professional, and welcoming. We truly enjoyed our stay, and the hotel left us with very positive impressions. Unfortunately, our overall experience was overshadowed by one very unpleasant and significant issue related to our booking and payment, which is currently being resolved with Booking.com. Apart from this matter, we were very satisfied with the hotel and its services.

Cons:

We were extremely disappointed by the way our booking and payment issue was handled. After our reservation had already been confirmed, the total price was increased by almost EUR 2,000 without our approval, and Booking.com charged the higher amount from our card before the free cancellation period had expired. When we contacted the hotel, the management stated that they could not help because the payment had been collected by Booking.com. Unfortunately, neither the hotel nor Booking.com took responsibility for resolving a problem involving almost EUR 2,000. Despite our formal complaint, Booking.com has not provided a substantive response. This completely overshadowed what would otherwise have been an excellent stay.

2026-08-04 via Nuitee
J
John couple gb
10
Brilliant location and a fantastic room. 11/10
Pros:

The location is fantastic. West facing for sunsets. A really nice walkway along the shore to restaurants if you choose not to eat at the hotel. Perfect access to the sea from the pool area for sea swimming. Surprisingly good breakfast for a hotel this size. Could not really fault breakfast at all. Staff were helpful and friendly. The room was excellent. We had a corner sea facing room (3232) with a big balcony and perfect sea views.

Cons:

Nothing material. I would probably provide guests with water in the room every day of the stay and not just the first night. Other than that, nothing at all to complain about.

2026-08-04 via Nuitee
W
Wokinghoop Family Woking, Surrey, England
8
Excellent stay
Pros:

Lovely hotel with amazing views. Would definitely recommend the sea view rooms if you can afford it. Lots of pools although water quite cold and getting a lounger near the sea was hard work.
Breakfast very good - special mention to server Wendy who was very friendly and welcoming.
20 minute walk along a promenade to Lapad where there are a number of bars and restaurants. Bus to the old town from near the hotel takes 20 min.
There is no shop at the hotel which sells water and no supermarket nearby. This meant we had to lug bottles back from Lapad.
Rooms were spacious and air con good. Shower good but within a bath which was very high to climb into.
Roof top pool offers great views - however one of the bar staff up there was very unfriendly and despite having no one else to serve, took ages to reluctantly take our order. Out of keeping with the service received from other staff across the hotel.
We would thoroughly recommend this great hotel.

2026-08-02 via Tripadvisor
A
Angela solo_traveller il
8
Общее впечатление хорошее.
Pros:

Месторасположение, персонал,обслуживание, чистота , отсутствие громкой музыки ,уборка комнаты ,сама комната большая и просторная. Роскошная, широкая и удобная кровать.
Хочу отметить,что вид на неморскую сторону,который был у меня,был просто великолепен и не уступал морской стороне.

Cons:

Очень мешало огромное количество мух в столовой,которые перелетали с одного на другое блюдо. Хотелось бы,чтоб руководство гостиницы обратили на это внимание и приняли необходимые меры. По этой причине не удалось попробовать всех прелестей,которые были предоставлены на завтрак.

2026-08-02 via Nuitee
A
Anna couple pl
10
Pobyt bardzo udany
Pros:

Piękny bardzo czysty obiekt z pięknym widokiem.

Cons:

Obciążenie kara za za późne zameldowanie mimo tego że booking wycofał rezerwację i poinformował że koszty nie powinny być na liczone, z powodu opóźnienia samolotu.

2026-08-02 via Nuitee