Eastwood Richmonde Hotel Quezon City

Hotels
8.4 (527 reviews)
17 Orchard Road, Eastwood City Bagumbayan , Manila , ph

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Delicious food
Cons:
Poor wifi and television service
Dusty air-conditioning
Room maintenance issues

Categories

Cleanliness
7.83
Some reviews mention issues like dust in the air-conditioning and room being a little aged.
Service
8.8
Multiple reviews highlight the staff as accommodating, friendly, and helpful.
Location
8.84
Guests appreciate the hotel's proximity to the mall and restaurants.
Room Quality
8.29
The room is generally spacious and comfortable, but some mention age and maintenance issues.
Amenities
8.32
Facilities like the gym and pool are available, though not all guests used them.
Value for Money
8.28
Guests feel the stay was worth the money for the overall experience.
Food and Beverage
8.53
Room service received positive mentions for delicious food.
Overall Experience
8.3
Most reviews reflect a positive overall experience, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:36

Property Description

Luxurious Amenities
Indulge in the outdoor pool, spa, and fitness center at Eastwood Richmonde Hotel - Newly Renovated.

Elegant Rooms
Experience comfort in air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and free WiFi.

Culinary Delights
Savor international and local cuisine at Eastwood Cafe and Bar, complemented by a variety of beverages.

Book now for an unforgettable stay at Eastwood Richmonde Hotel - Newly Renovated in Manila.

Important information:

Please note that the all-day dining restaurant is currently closed for refurbishment works. Meals will continue to be served at The Lounge from 06:00 to 24:00 daily.

For Full Board Package: As per guidelines set by the Bureau of Quarantine, only one (1) person will be allowed to stay in the room for guests staying under Mandatory Quarantine regardless if they are family or from the same household. A DOH Waiver must be secured by the guest upon arrival at the hotel if traveling with minor/children, person with disability or preexisting medical condition. Reasonable evidence must be provided, otherwise booking may be canceled.

Food delivery from fast-food/restaurant and/or relatives is strictly prohibited. Guests may avail of room service menu during their stay.Parking is subject to availability due to limited spaces.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MNL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for ₱ 1,000 per person per night when using an existing bed.
    Children up to and including 12 years old stay for ₱ 1,000 per person per night when using an available extra bed.
    People 13 years old and over stay for ₱ 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 527 reviews
Cleanliness: 7.83
Service: 8.8
Location: 8.84
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.53
Overall Experience: 8.3
L
Lorenzo couple ph
10
2026-03-11 via Nuitee
3
323dominicr Couples
10
Very good always!
Pros:

Great food location and service! Thanks Cassy👍👏

2026-03-09 via Tripadvisor
G
GwaPogi couple jp
9
Cons:

トイレットペーパーが切れた。
朝食後、下痢をした。朝食が原因かわからないが。

2026-03-09 via Nuitee
I
I6792JUclaudec Couples
10
Good service
Pros:

Customer Service is responsive and understands what you need.

2026-03-08 via Tripadvisor
M
markdavidc2015 Couples
10
Comfortable
Pros:

We stayed for one night but we had great experience. We did not wait for long as well. Breakfast are great!

2026-03-07 via Tripadvisor
M
Marcel couple au
10
Pros:

The staff

Cons:

All good

2026-03-07 via Nuitee
3
33sweeth Family
10
Eastwood Richmonde Hotel Staycation
Pros:

Celine was absolutely amazing! From the moment we approached the concierge, she welcomed us with such warmth and professionalism. She was incredibly attentive, knowledgeable, and genuinely eager to help with everything we needed.

What stood out the most was how she went above and beyond to make sure our stay was smooth and enjoyable. Her recommendations were excellent, and she handled every request with efficiency and a lovely attitude. It’s rare to meet someone who combines professionalism with such genuine hospitality.

Celine truly made a difference in our experience, and the hotel is very lucky to have someone like her at the concierge desk. Thank you, Celine, for your exceptional service and for making our stay even more memorable! ⭐️

2026-03-06 via Tripadvisor
F
fr3akaz0id Family
10
Super!
Pros:

Location is right in the middle of Eastwood. There is plenty of restaurants and shops around. Safe place for kids to roam around and play. Great value for money. We enjoyed our stay.

2026-03-06 via Tripadvisor
G
Gallaway solo_traveller us
10
Great hotel in the heart of eastwood
Pros:

Friendly staff and room.

Cons:

Loved it all

2026-03-06 via Nuitee
H
Heather extended_group ca
10
2026-03-04 via Nuitee
J
Jure Zubčić solo_traveller hr
9
2026-03-04 via Nuitee
4
409junellac Couples
10
Recommended for stay
Pros:

Good service and food. We like to stay for too long.

2026-02-28 via Tripadvisor
6
656robym Family
10
Awesome Staff
Pros:

I always enjoy my stay here at Richmonde Hotel. all the staff are very friendly, kind and helpful. Shout out to Roel concierge supervisor !

2026-02-28 via Tripadvisor
J
Jekala extended_group ph
9
2026-02-27 via Nuitee
A
Annamarie couple us
9
It was great. Very responsive and wonderful staff.
Pros:

Convenience, amenities, very friendly and courteous staff

Cons:

There was a strong sewage odor in the hallway on the floor where our room was

2026-02-25 via Nuitee
P
Passenger453812 Family
10
Satisfied!
Pros:

We booked this stay on promo, and the entire process was smooth and hassle-free. No hidden transaction fees, and the reservation was very straightforward—hindi nakaka-overwhelm.

We requested a surprise “Happy Birthday” note for my daughter, and they went the extra mile by giving a complimentary small whole cake 🥳 Such a thoughtful and heartwarming gesture!

We also asked for a higher floor and a quieter room for less noise and a better city view, and they gladly accommodated our request. Another big plus is the direct access to the mall—it made everything so convenient since we didn’t have to walk outside just to go back and forth.

The receptionists were very approachable, and Guest Services responded quickly whenever we needed assistance.

The only thing we wish they had was lotion included with the other toiletries, as some hotels provide this. We didn’t bring any because we expected it to be available, so we just bought one from the mall.

Overall, we truly enjoyed our stay—even if it was just for one night. Definitely a pleasant and memorable experience for our family. 💛

2026-02-22 via Tripadvisor
0
072453 Family
10
Best server - Mariane
Pros:

Marianne Panahon at Eastwood Cafe was the best server at Richmonde Hotel’s cafe. She was always ready with a smile, attentive to our needs and very helpful to us. She went above and beyond her duties. We all loved her.

2026-02-21 via Tripadvisor
9
95ernal Family
10
Great experience with dining because our server Marianne panahon is the best . Very lucky to have her
Pros:

Server Marianne panahon is an excellent example of a good server. She's very friendly, attentive to our needs Helpful always ahead of us on our needs and she's always greeting us with a smile . Overall , I would give her more than 100% for her review . We're lucky to have her as our server .

2026-02-21 via Tripadvisor
P
patdL2293LY Solo travel
10
Excellence in Customer Service
Pros:

My stay at Eastwood Richmonde Hotel Quezon City was a wonderful experience, from the location, amenities, to the excellent customer service. Definitely my favorite place to stay in Quezon City.

2026-02-14 via Tripadvisor
J
jodyt836 Couples
10
Enjoying to stay.
Pros:

Excellent and nice place and view.people are so polite and all the stafff as well from this hotel.ambience are good.Rooms are great clean all time.our house keeping maintain our rooms and making sure that is all well done.thanks to Mr.Reneboy and his colleagues.we appreciated 👍

2026-02-11 via Tripadvisor