Stay USA Hotel and Suites

Hotels
7.2 (761 reviews)
1401 Highway 18 Bypass , Hot Springs , US
+1 605-745-4411

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
Cleanliness issues
Lack of amenities and poor service

Categories

Cleanliness
5.41
Several reviews indicated dirtiness issues, including stains and pests.
Service
8.38
Service was noted as inconsistent and occasionally lacking, but some staff were polite.
Location
9.42
Convenient access to highways and other locations.
Room Quality
6.87
Rooms had mixed reviews; some were average, while others noted issues.
Amenities
5.9
Multiple reviews pointed out closures and unavailability of key amenities.
Value for Money
7.86
Value seems acceptable given the location but with significant drawbacks.
Food and Beverage
5.91
Breakfast options were frequently not available or lacking quality.
Overall Experience
7.88
Overall, experiences ranged from poor to acceptable, with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:30

Property Description

Convenient Location near The Mammoth Site
Situated less than a mile from The Mammoth Site, a renowned fossil dig site, Stay USA Hotel and Suites offers a prime location for history enthusiasts.

Comfortable Rooms with Modern Amenities
Each room at the hotel features a microwave, refrigerator, and cable TV for a cozy stay. Additionally, guests can enjoy the convenience of an in-room coffee maker and ironing facilities.

On-Site Fitness Center for Active Guests
Stay USA Hotel caters to fitness enthusiasts with its well-equipped on-site fitness center, allowing guests to stay active during their stay.

Experience the perfect blend of comfort and convenience at Stay USA Hotel and Suites. Book now to secure your stay near Wind Cave National Park and Mount Rushmore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Location

Guest Reviews

7.2
Based on 761 reviews
Cleanliness: 5.41
Service: 8.38
Location: 9.42
Room Quality: 6.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 5.91
Overall Experience: 7.88
A
Andrew • extended_group • us
8
Pros:

The night manager was fantastic and extremely helpful when we ran into an issue with our travels. The assistance he provided is too few and far between these days. He was top notch!

2026-10-22 • via Nuitee
A
Annise • couple • us
8
Pros:

Perfectly acceptable budget hotel, with a fantastic price.

2026-10-08 • via Nuitee
C
Corrine • couple • us
7
Everything was fine except for the key card issue
Pros:

The breakfast was what I expected for a continental and the room was fabulous even enjoyed the hot tub

Cons:

I had to have my key card exchanged three times including at 5 o’clock in the morning. It was not a good practice.

2026-10-07 • via Nuitee
S
Stewart • solo_traveller • us
7
Pros:

Location nice parking lot

Cons:

Bathroom lighting was horrible 😫 almost dark

2026-09-16 • via Nuitee
B
Brian • family_with_children • us
3
Never again
Pros:

Staff was great. Location

Cons:

Bed was so bad had to borrow couch pillows to sleep on the floor, toilet screamed when you flushed it and bathroom sink would not turn off

2026-09-15 • via Nuitee
L
Lois • solo_traveller • us
5
Cons:

One room the air conditioner ahut on and off several times throught the night. Needs fixed.

2026-09-14 • via Nuitee
T
Tavish • solo_traveller • us
8
Awesome
Pros:

Friendly staff. Good location. Very clean. Good breakfast. Good price.

2026-09-13 • via Nuitee
S
Sramek • solo_traveller • us
3
Pros:

Staff was friendly

Cons:

Walls were thin didnt get any sleep the people above us were pounding on floor or jumping or something all night long then when we finally fell asleep the next room over alarm clock was going off at 5 am and noone shut it off shower had no shower curtain when we went to take a shower walls and doors were dirty as well as TV screen splatters of stuff
and delivery stuff was stacked in entry way as well as the breakfast area I would not symtay here again

2026-09-13 • via Nuitee
T
Tracy • extended_group • us
1
2026-09-09 • via Nuitee
K
Karen • couple • us
5
Overall, the place was nice but several things made me decide not to stay there again.
Pros:

The room was clean and price was good.

Cons:

The room was not cleaned everyday like I asked them to do. The food for breakfast was ok but was the same food everyday so that got a little boring. Lighting in bathroom was very dim. We were disappointed the pool was closed.

2026-09-06 • via Nuitee
R
RENÉ LYDIA • solo_traveller • fr
10
2026-09-05 • via Nuitee
T
Tom • couple • us
9
Cons:

Would have liked coffee pot in room

2026-09-05 • via Nuitee
H
H&R_from_SanDiego • solo_traveller • us
7
Pros:

Location and staff

2026-09-04 • via Nuitee
J
James • solo_traveller • us
10
2026-09-04 • via Nuitee
C
Carrie • couple • us
8
2026-09-04 • via Nuitee
C
CYNTHIA • couple • us
9
Good for the price when passing thru.
Pros:

Easy check in

Cons:

Train that passes at midnight & 4 AM however the staff did forward and offered earplugs for free.

2026-09-01 • via Nuitee
C
Callie • couple • us
1
Pros:

Location

Cons:

I booked a room on booking.com. When I got there it wasn’t available but I was charged the same price. Booking.com couldn’t even get them to respond to make things right.

2026-08-29 • via Nuitee
M
Michael • solo_traveller • us
10
Pros:

Clean and quiet. Great location

Cons:

N/A

2026-08-27 • via Nuitee
K
Katia • extended_group • it
1
Cons:

When we arrived the rooms had been cancelled, even though there was no warning in the confirmation that we had to show up before 6p.m., as stated by the receptionist. Moreover, we had given our credit card details in the portal. We were then given three rooms, but not at the same price of the reservation. I have informed Booking.com

2026-08-27 • via Nuitee
G
Gary • solo_traveller • us
8
Pros:

Na

Cons:

Na

2026-08-26 • via Nuitee