Stay USA Hotel and Suites

Hotels
7.2 (667 reviews)
1401 Highway 18 Bypass , Hot Springs , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
Cleanliness issues
Lack of amenities and poor service

Categories

Cleanliness
5.41
Several reviews indicated dirtiness issues, including stains and pests.
Service
8.38
Service was noted as inconsistent and occasionally lacking, but some staff were polite.
Location
9.42
Convenient access to highways and other locations.
Room Quality
6.87
Rooms had mixed reviews; some were average, while others noted issues.
Amenities
5.9
Multiple reviews pointed out closures and unavailability of key amenities.
Value for Money
7.86
Value seems acceptable given the location but with significant drawbacks.
Food and Beverage
5.91
Breakfast options were frequently not available or lacking quality.
Overall Experience
7.88
Overall, experiences ranged from poor to acceptable, with some positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:30

Property Description

Convenient Location near The Mammoth Site
Situated less than a mile from The Mammoth Site, a renowned fossil dig site, Stay USA Hotel and Suites offers a prime location for history enthusiasts.

Comfortable Rooms with Modern Amenities
Each room at the hotel features a microwave, refrigerator, and cable TV for a cozy stay. Additionally, guests can enjoy the convenience of an in-room coffee maker and ironing facilities.

On-Site Fitness Center for Active Guests
Stay USA Hotel caters to fitness enthusiasts with its well-equipped on-site fitness center, allowing guests to stay active during their stay.

Experience the perfect blend of comfort and convenience at Stay USA Hotel and Suites. Book now to secure your stay near Wind Cave National Park and Mount Rushmore!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Oct 31, 2025 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

7.2
Based on 667 reviews
Cleanliness: 5.41
Service: 8.38
Location: 9.42
Room Quality: 6.87
Amenities: 5.9
Value for Money: 7.86
Food and Beverage: 5.91
Overall Experience: 7.88
E
Erika • couple • us
8
2026-05-04 • via Nuitee
K
Kelby • solo_traveller • us
6
2026-04-27 • via Nuitee
B
Brook • family_with_children • ca
10
Everything and everyone were amazing
2026-04-14 • via Nuitee
V
Vinson • family_with_children • us
10
Pros:

the location is great and the room is clean,

2026-04-04 • via Nuitee
D
Dawn • family_with_children • us
8
Quiet and clean
Pros:

The breakfast was lacking all around. Everything was was out or constantly going out. Fix the breakfast and this place would be awesome :)

Cons:

Breakfast

2026-03-31 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-29 • via Nuitee
S
Shirley J • family_with_children • us
9
Pros:

Nice friendly check in. Friendly staff. Easy process.

2026-03-28 • via Nuitee
J
Jamie • family_with_children • us
7
Pros:

The staff are friendly

2026-03-27 • via Nuitee
C
Cindy • couple • us
3
Not the best by far. Would not recommend to anyone.
Pros:

Breakfast was very nice and good selection. Bed was too soft. Room was not very clean.

Cons:

The room could have been cleaner. Towels and bed skirts were shredded. Needs replacements. And pillows that fit a pillowcase.

2026-03-23 • via Nuitee
R
Randy • couple • us
8
2026-03-21 • via Nuitee
K
Keith • couple • us
10
2026-03-09 • via Nuitee
E
Erick • family_with_children • us
7
2026-01-20 • via Nuitee
K
Kent • couple • us
7
2026-01-19 • via Nuitee
D
Debra • couple • us
8
2026-01-19 • via Nuitee
E
Ed • family_with_children • us
9
2026-01-19 • via Nuitee
M
Mark • family_with_children • us
8
Pros:

Convenient to places on my agenda

Cons:

Difficult to find on gps didn’t recognize 18 bypass

2026-01-19 • via Nuitee
T
Todd • extended_group • us
9
Nice place!
Pros:

Breakfast was OK, ran out of some options.

Cons:

More breakfast

2026-01-19 • via Nuitee
J
Joelle • family_with_children • us
2
Disgusting
Pros:

Nothing! Stains on the towels, door didn't close, just down right dirty place!

Cons:

All towels were yellow stained. Door didn't close properly. Just dirty all together. Son wanted to sleep in our car instead of the hotel.

2026-01-19 • via Nuitee
T
Tim • couple • us
4
Never again.
Pros:

Room was average and comfortable.

Cons:

Short staffed, not friendly or very helpful, couldn't keep up with demand, breakfast was terrible and not stocked even for how few people were there.
Worst part was pool and spa were closed but didn't find out until we were at the hotel, not prior to booking. Using the pool area to store furniture, bedding, etc.
Said we could use Econo Lodge pool but would have booked there if we'd known. Super inconvenient to have to go to another hotel to use the pool. Specifically booked here because of pool and spa and wanted to relax after long travel day.

2026-01-19 • via Nuitee
K
Kriner • family_with_children • us
4
Pros:

Breakfast was great

Cons:

Tub didn’t drain,phone didn’t work & blood stains on mattress pad

2026-01-15 • via Nuitee