Four Points by Sheraton Hotel and Serviced Apartments Pune

Hotels
Four Points by Sheraton
9.2 (693 reviews)
5th Mile Stone, Viman Nagar, Pune , Pune , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Attentive staff
Good location
Cons:
Cleanliness issues
Need for room upgrades
Pricing inconsistencies

Categories

Cleanliness
8.18
Issues highlighted with cleanliness and maintenance of facilities.
Service
9.99
Consistently praised for exceptional service and attentive staff.
Location
9.69
Good location mentioned across various reviews.
Room Quality
8.64
Mixed feedback, rooms need upgrading according to one review.
Amenities
9.17
Amenities overall satisfactory; detailed feedback not mentioned.
Value for Money
8.63
Some concerns about pricing relative to offerings.
Food and Beverage
9.68
Many compliments regarding food quality and variety.
Overall Experience
9.65
The overall experience was highly rated, with memorable events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Luxurious Accommodation

Experience luxury like never before at Four Points By Sheraton Pune. Our 5-star hotel boasts 217 well-appointed rooms and spacious service apartments, all equipped with Four Comfort™ Beds, flat-screen TVs, and complimentary high-speed Wi-Fi.

Dining and Leisure

Indulge in a culinary journey at our trendy F&B outlets - from the vibrant Co-Work Bar & Kitchen to the all-day dining at Eatery & Al-Fresco. For relaxation, enjoy our spa, fully-equipped fitness center, and a refreshing outdoor swimming pool.

Ideal Location for Business Travelers

Conveniently situated in Viman Nagar, our hotel is just minutes away from Pune Airport, Phoenix Market City, and major business hubs like World Trade Center and EON IT Park. The perfect choice for discerning business travelers seeking comfort and convenience.

Book now to elevate your stay at Four Points By Sheraton Pune!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 693 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
U
Uma family_with_children in
1
Pros:

Staff was good

Cons:

Facilities were ok ok
Property is old not properly mentioned

2026-03-13 via Nuitee
S
Sanjay Kumar solo_traveller in
9
2026-03-04 via Nuitee
J
Jean-Marie family_with_children fr
10
Pros:

L'emplacement proche de l'aéroport.
Les navettes pour l'aéroport.
Le restaurant

2026-03-03 via Nuitee
R
ROHIT family_with_children in
5
Cons:

Wrong invoice generated. Hotel charged me extra tax in invoice and now saying it will be remitted in 8 working days.

2026-02-26 via Nuitee
D
Dibyendu family_with_children in
10
2026-02-23 via Nuitee
B
Biren couple in
10
Thank you Moon and team
Pros:

Dear Team,
I would like to express my deepest appreciation to Moon and her entire team for making our stay truly exceptional. From the moment we arrived, Moon ensured that every single one of our needs was thoughtfully taken care of. What touched us the most was the way she paid attention to all our specific instructions — setting everything up exactly the way we prefer — and her continuous support throughout our stay.
Moon’s service is truly top-class. Her dedication, consistency, warmth, and genuine care deserve the highest recognition. She goes beyond professional excellence — she creates comfort, trust, and a sense of belonging.
A very special thank you as well to Mr. Arjun and Mr. Vinakay from the housekeeping team. They prepared our room perfectly — neat, beautifully arranged, and incredibly comfortable. Their attention to detail and commitment to excellence made a big difference in our experience.
It is because of employees like Moon, Mr. Arjun, and Mr. Vinakay that Four Points has become our hotel of choice and truly feels like our second home for leisure stays. Their sincere efforts never make us feel like guests in a hotel — we feel genuinely cared for and valued.
Please convey our heartfelt gratitude and appreciation to them. They are a true asset to the organization.
With warm regards and sincere thanks.

Cons:

Moon made it best, nothing was wrong.

2026-02-22 via Nuitee
A
Akshata couple au
6
2026-02-11 via Nuitee
M
Modi family_with_children in
9
Pros:

All

Cons:

Na

2026-02-10 via Nuitee
G
Global06423870498 Couples
10
Great Experience
Pros:

Food was amazing. Excellent service by Mr Yuvraj. Thank you for the hospitality. Must visit with family and friends. Economical as well

2026-01-31 via Tripadvisor
F
FarAway24153964428 Family
10
Overall an enjoyable experience
Pros:

ms.sunita and chef Rupak
NonVeg Starters were amazing. Loved the chicken starters. Maincourse was decent. Fruit custard and cake was also amazing

2026-01-27 via Tripadvisor
D
Deepak solo_traveller in
8
2026-01-27 via Nuitee
F
Freedom17801906281 Business
10
For buisness purpose (Enjoying my stay and meals here)
Pros:

I am staying here at four points by Sheraton pune,I am enjoying my stay here very much ,the staff here are very helpful,caring especially Yuvraj and Sunita who helped us at on our breakfast,major meals because we are really far from our home and you guys made us eat good food
1.Yuvraj is very Caring,helpful in nature and had conversation with him make you feel happy.
2.On the other hand Sunita is also helpful,listen everything carefully,very good in having conversations.

Thanks

2026-01-26 via Tripadvisor
T
Travel40896170967 Friends getaway
10
Fantastic food and hospitality
Pros:

Had a brilliant time ringing in 2026 here.The food spread was massive , but the biryani and the indian sweets section stole the show absolutely delicious.
Excellent service by Mr.Gajanan ,who went above and beyond to make sure we
Had a great experience despite the rush. If you're in Pune and want a place with great food and even better service , this it is .

2026-01-26 via Tripadvisor
1
121shifaza Business
8
Excellent service
Pros:

The hospitality provided during my stay was very good. The rooms were clean and the food was excellenct. Really enjoyed the stay.

2026-01-26 via Tripadvisor
J
jerry172017 Business Tirunelveli, Tirunelveli District, Tamil Nadu
10
Very good experience
Pros:

I went on a group booking where the allocations of rooms were done in advance to avoid waiting on arrival. The service was up to the mark and overall a very good experience. Food was also good and had a wide variety of options to choose as per the taste

2026-01-26 via Tripadvisor
N
Navigator36140298729 Business
10
Excellent
Pros:

Sunita Mukherjee and rupak das was very nice and courteous while serving us , highly recommended, food was excellent 👌

2026-01-25 via Tripadvisor
P
Paradise60671498330 Friends getaway
10
Gateway at FOUR POINTS by Sheriton.
Pros:

This area is ideal for a weekend gateway because of its serene atmosphere. This place offers excellent service. We are grateful to Smita Mukherjee for her assistance during our visit.

2026-01-25 via Tripadvisor
A
arpitchopra Business New Delhi, National Capital Territory of Delhi
6
In Need of a Upgrade
Pros:

The overall stay and experience was "average" and didn't feel premium.
The property is in dire need of repair. The TV in my room was hanging from the wall at an angle which made it look like it would fall any second. The faucets and showers had a little bit of rust/hard water stains on them. The service was nice though (nothing special) and the breakfast spread was also OK.

I was told by the front desk that this property will be converting into a Courtyard soon and the renovations had started already on the 9th floor. Fingers crossed.

2026-01-25 via Tripadvisor
E
Explore49978633233 Friends getaway Panjim, North Goa District, Goa
10
Best service
Pros:

Amazing hospitality! Abhishek ware extremely friendly, smiling, and supportive at all times. Their service truly made a difference to my experience. Highly recommended!

2026-01-25 via Tripadvisor
T
Tourist35868860753 Friends getaway
10
Best visit
Pros:

I visited the place with my friends. The staffs are so kind. I would like to thanks to Binye, Abhishek and Sukhdev for assisting us very carefully.

The food is as very delicious and we enjoyed a lot with the live music.

2026-01-25 via Tripadvisor