Four Points by Sheraton Hotel and Serviced Apartments Pune

Hotels
•
Four Points by Sheraton
9.2 (817 reviews)
5th Mile Stone, Viman Nagar, Pune , Pune , in
+91 20 6760 6699

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Attentive staff
Good location
Cons:
Cleanliness issues
Need for room upgrades
Pricing inconsistencies

Categories

Cleanliness
8.18
Issues highlighted with cleanliness and maintenance of facilities.
Service
9.99
Consistently praised for exceptional service and attentive staff.
Location
9.69
Good location mentioned across various reviews.
Room Quality
8.64
Mixed feedback, rooms need upgrading according to one review.
Amenities
9.17
Amenities overall satisfactory; detailed feedback not mentioned.
Value for Money
8.63
Some concerns about pricing relative to offerings.
Food and Beverage
9.68
Many compliments regarding food quality and variety.
Overall Experience
9.65
The overall experience was highly rated, with memorable events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Luxurious Accommodation

Experience luxury like never before at Four Points By Sheraton Pune. Our 5-star hotel boasts 217 well-appointed rooms and spacious service apartments, all equipped with Four Comfort™ Beds, flat-screen TVs, and complimentary high-speed Wi-Fi.

Dining and Leisure

Indulge in a culinary journey at our trendy F&B outlets - from the vibrant Co-Work Bar & Kitchen to the all-day dining at Eatery & Al-Fresco. For relaxation, enjoy our spa, fully-equipped fitness center, and a refreshing outdoor swimming pool.

Ideal Location for Business Travelers

Conveniently situated in Viman Nagar, our hotel is just minutes away from Pune Airport, Phoenix Market City, and major business hubs like World Trade Center and EON IT Park. The perfect choice for discerning business travelers seeking comfort and convenience.

Book now to elevate your stay at Four Points By Sheraton Pune!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 817 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
P
Pramod • solo_traveller • in
10
Pros:

Very good amenities and prime location

2026-08-07 • via Nuitee
S
Sarma • family_with_children • in
4
Cons:

Room atleast clean and sanitised and bad crpet

2026-08-07 • via Nuitee
W
WARATTHAYA • family_with_children • th
3
I though it’s better then this
Pros:

The location is good

Cons:

The bed is uneven, the blanket is very irritating and itchy, and the pillows smell very musty.

2026-08-04 • via Nuitee
S
S • solo_traveller • in
1
Pros:

Nothing

Cons:

Everything

2026-08-03 • via Nuitee
C
Culture22223650517 • Business
10
Great Experience
Pros:

It was a great overall experience and enjoyed my stay there, staff was super helpful and valued the hospitality and time they had given to us making it worth.

2026-07-28 • via Tripadvisor
O
Odyssey34768172605 • Business • Dubai, Emirate of Dubai
10
Excellent
Pros:

Great experience compared to similar hotel around the area. Top notch hospitality.

2026-07-25 • via Tripadvisor
N
Navigate54224627932 • Family
10
Three Cheers for Four Points, Pune
Pros:

My experience was really good over there. All staff members were really doing there best to accommodate our request. They were so kind to provide us baby/kid food without any cost to us at night. Catering staff manager was so nice to us to provide us packed dinner for us to have later on our way for our next trip. Manager Mr. Mandal was kind, accommodating, helpful. Note, I am not saying all this because somebody told me to rate like this rather it was my experience and I rarely provide feedback unless something touches me really.

They helped us in shifting our room to another floor because of certain problem and even there they said to change to another room so that nothing bothered to us but we denied that request because we were checking out next day.

They made our experience better with whatever they could do. Lady manager at reception was a nice lady who offered chocolates to our kids and helping us in whichever possible way.

Cheers to Four point staff members and hotel. Just keep doing it as this will help Four Points in long run. Looking forward to future stay with you!

2026-07-21 • via Tripadvisor
S
Shavej • solo_traveller • in
8
2026-07-19 • via Nuitee
V
Vrushabh • solo_traveller • in
10
Pros:

Staff behavior & Cleanness
Room And premises

Cons:

No

2026-07-19 • via Nuitee
A
Ajit • solo_traveller • in
7
2026-07-19 • via Nuitee
H
Husain • solo_traveller • in
8
Pros:

Fast check in and check out

Cons:

Asked for a room with privacy was given one right next to the elevator

2026-07-17 • via Nuitee
V
Vivek • family_with_children • us
9
2026-07-14 • via Nuitee
S
SAGAR KESHAV • solo_traveller • in
8
2026-07-13 • via Nuitee
M
Mewegar • couple • in
10
2026-07-10 • via Nuitee
M
Mustafa • solo_traveller • in
9
2026-07-08 • via Nuitee
A
aceakshay • Family • Bengaluru, Bangalore District, Karnataka
10
Sometimes it's not about a flawless stay - It's about how they handle the flaws
Pros:

Booked a 2-night stay at the Four Points by Sheraton, Pune.

Check-in, Friday afternoon:
Receptionist: "Since you’re with family, we’re upgrading you to a residence."
Me (outwardly): "Thank you!"
Me (internally, at 100 mph): "What's the catch? Is the roof missing? Is it haunted?"
Receptionist: "One lift's down, but you can use the residence entrance too."
Me (internally): "Ah! There it is. Rundown hotel. Idiot. Should've read recent reviews."

But upstairs? Genuine upgrade. Sitting room, dining table, fridge, microwave, cooktop - basically a flat with better room service.

3:00 AM Saturday:
Back from a friend's place (long chat = deep friendship, science says so). Finally remembered to tell reception the room phone was dead, but also clarified - it's 3 AM, no rush.

She immediately WhatsApp'd me the duty manager's mobile: "Please call this for anything you need." Next morning, I messaged. Three workmen (separately) showed up within 60 minutes. Phone still only worked on speaker, but hey - we could order room service. Not fully fixed, but A+ for effort.

Check-out, Sunday afternoon:
Handed over my card for the room service bill. Casually mentioned (for the convenience of next guest):
- Phone still on speaker mode
- Small leak in the jet spray
- Sofa light not working

Receptionist returns my card: "We'll cover the room service. So sorry for the trouble."

They didn't have to and it was a small amount anyways. But the gesture? Classy. And honestly, the niggles were minor - the warmth and hospitality more than made up for them.

So yes, I'll be back. Because sometimes it's not about a flawless stay - It's about how they handle the flaws.

2026-07-06 • via Tripadvisor
G
Gautam • couple • in
9
Nice
2026-07-04 • via Nuitee
R
RAJEEV • solo_traveller • in
8
Pros:

All good

2026-07-02 • via Nuitee
N
Niharika • family_with_children • in
9
Pros:

Good service and great staff

Cons:

All was fine

2026-07-02 • via Nuitee
M
Manmeet • family_with_children • us
5
Not a peaceful stay
Pros:

Helpful and cooperative staff and management.

Cons:

Property is very old and not maintained at all. This was my first horrible Marriott experience in India. The bathroom fixtures old and not clean and not at all 5 star quality. The bathroom didn’t have hot water at all first day. Air conditioning was not working day 2. Kitchen sink leaked water and there was water all over the floors . Carpet is very old and not clean and desperately needs replacement. Staff is really good. Management was cooperative as well.

2026-06-29 • via Nuitee