Four Points by Sheraton Hotel and Serviced Apartments Pune

Hotels
Four Points by Sheraton
9.2 (693 reviews)
5th Mile Stone, Viman Nagar, Pune , Pune , in

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Delicious food
Attentive staff
Good location
Cons:
Cleanliness issues
Need for room upgrades
Pricing inconsistencies

Categories

Cleanliness
8.18
Issues highlighted with cleanliness and maintenance of facilities.
Service
9.99
Consistently praised for exceptional service and attentive staff.
Location
9.69
Good location mentioned across various reviews.
Room Quality
8.64
Mixed feedback, rooms need upgrading according to one review.
Amenities
9.17
Amenities overall satisfactory; detailed feedback not mentioned.
Value for Money
8.63
Some concerns about pricing relative to offerings.
Food and Beverage
9.68
Many compliments regarding food quality and variety.
Overall Experience
9.65
The overall experience was highly rated, with memorable events.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:08

Property Description

Luxurious Accommodation

Experience luxury like never before at Four Points By Sheraton Pune. Our 5-star hotel boasts 217 well-appointed rooms and spacious service apartments, all equipped with Four Comfort™ Beds, flat-screen TVs, and complimentary high-speed Wi-Fi.

Dining and Leisure

Indulge in a culinary journey at our trendy F&B outlets - from the vibrant Co-Work Bar & Kitchen to the all-day dining at Eatery & Al-Fresco. For relaxation, enjoy our spa, fully-equipped fitness center, and a refreshing outdoor swimming pool.

Ideal Location for Business Travelers

Conveniently situated in Viman Nagar, our hotel is just minutes away from Pune Airport, Phoenix Market City, and major business hubs like World Trade Center and EON IT Park. The perfect choice for discerning business travelers seeking comfort and convenience.

Book now to elevate your stay at Four Points By Sheraton Pune!

Important information:

Rate of GST associated with the room selection: 12% if room rate is below INR 7500 or 18% if room rate is above INR 7500. If you pay more tax than required, you may collect the balance amount from the hotel at check out. If you pay less tax than required, the hotel reserves the right to collect the balance amount from you at check out.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PNQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 6 years old and over stay for Rs. 1,250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 693 reviews
Cleanliness: 8.18
Service: 9.99
Location: 9.69
Room Quality: 8.64
Amenities: 9.17
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
P
Parameswaran family_with_children in
10
2026-04-09 via Nuitee
S
Shushank couple de
10
Pros:

Excellent service

2026-04-08 via Nuitee
F
Francis family_with_children in
10
Pros:

Good

Cons:

Good

2026-04-07 via Nuitee
A
Abhijit family_with_children in
8
2026-04-01 via Nuitee
C
Chanda extended_group in
7
2026-03-29 via Nuitee
S
Sanjay Kumar solo_traveller in
9
2026-03-28 via Nuitee
S
Subhash couple in
9
2026-03-27 via Nuitee
M
Masaaki solo_traveller jp
9
A clean, quiet and safety spot in the area
Pros:

The floor is very clean,even though sidewalks around the hotel are dusty. A huge shopping mall called "Phoenix" was convenient for our dinner.

Cons:

The clear coating on the desks and shelves has been refurbished, but it feels so soft that I’m afraid it might peel off.

2026-03-24 via Nuitee
A
Akhilesh family_with_children in
8
2026-03-22 via Nuitee
D
Dmello couple in
10
2026-03-22 via Nuitee
M
Mittal family_with_children in
8
2026-03-19 via Nuitee
B
Benedetta solo_traveller it
10
Ci sentiamo sempre a casa
Pros:

Personale super disponibile, dal front office con: Sahil
Taksheel, Tushar al personale del ristorante con Sunita, Milan, Byne… al bravissimo chef

Cons:

Nulla

2026-03-18 via Nuitee
U
Uma family_with_children in
1
Pros:

Staff was good

Cons:

Facilities were ok ok
Property is old not properly mentioned

2026-03-13 via Nuitee
S
Sanjay Kumar solo_traveller in
9
2026-03-04 via Nuitee
J
Jean-Marie family_with_children fr
10
Pros:

L'emplacement proche de l'aéroport.
Les navettes pour l'aéroport.
Le restaurant

2026-03-03 via Nuitee
R
ROHIT family_with_children in
5
Cons:

Wrong invoice generated. Hotel charged me extra tax in invoice and now saying it will be remitted in 8 working days.

2026-02-26 via Nuitee
D
Dibyendu family_with_children in
10
2026-02-23 via Nuitee
B
Biren couple in
10
Thank you Moon and team
Pros:

Dear Team,
I would like to express my deepest appreciation to Moon and her entire team for making our stay truly exceptional. From the moment we arrived, Moon ensured that every single one of our needs was thoughtfully taken care of. What touched us the most was the way she paid attention to all our specific instructions — setting everything up exactly the way we prefer — and her continuous support throughout our stay.
Moon’s service is truly top-class. Her dedication, consistency, warmth, and genuine care deserve the highest recognition. She goes beyond professional excellence — she creates comfort, trust, and a sense of belonging.
A very special thank you as well to Mr. Arjun and Mr. Vinakay from the housekeeping team. They prepared our room perfectly — neat, beautifully arranged, and incredibly comfortable. Their attention to detail and commitment to excellence made a big difference in our experience.
It is because of employees like Moon, Mr. Arjun, and Mr. Vinakay that Four Points has become our hotel of choice and truly feels like our second home for leisure stays. Their sincere efforts never make us feel like guests in a hotel — we feel genuinely cared for and valued.
Please convey our heartfelt gratitude and appreciation to them. They are a true asset to the organization.
With warm regards and sincere thanks.

Cons:

Moon made it best, nothing was wrong.

2026-02-22 via Nuitee
A
Akshata couple au
6
2026-02-11 via Nuitee
M
Modi family_with_children in
9
Pros:

All

Cons:

Na

2026-02-10 via Nuitee