Familotel Kaiserhof - Families only

Hotels
8.4 (9 reviews)
Nr. 78 , Berwang , at

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great food
Lots to do for kids
Cons:
Lobby doors not locked at night
Staff seemed overworked

Categories

Cleanliness
7.48
Lobby doors left unlocked at night may indicate cleanliness and security concerns.
Service
8.95
Staff was generally very friendly but seemed overworked.
Location
8.49
Standard quality for this hotel tier, with various activities for kids.
Room Quality
7.94
A little dated, indicating that the room quality may need an update.
Amenities
8.97
Lots to do for kids, showcasing strong amenities offerings.
Value for Money
8.43
Standard quality for this hotel tier.
Food and Beverage
8.98
Great food, highlighting strong food and beverage options.
Overall Experience
7.95
Mixed reviews lead to a solid overall experience without significant shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:41

Property Description

Luxurious Spa Area
Indulge in relaxation at the Kaiserhof's impressive 1,100 m² spa area, offering a range of beauty treatments and physiotherapy services. After a day on the slopes, unwind in style and comfort.

Family-Friendly Amenities
Families are in for a treat at Familotel Kaiserhof - Families only, with professional child care services, a spacious play area, and a diverse activity program. Kids will have a blast while parents enjoy a worry-free vacation.

Culinary Delights
Satisfy your taste buds with complimentary afternoon treats, including delicious cakes, soups, and salads. A perfect way to refuel after a day of skiing or hiking.

Book now for an unforgettable stay at Kaiserhof in Berwang and make the most of your vacation in the Tiroler Zugspitz Arena!

Important information:

If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Please note that all-inclusive features only nonalcoholic beverages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 40 per person per night when using an existing bed.
    Children from 3 years old to 6 years old stay for € 55 per person per night when using an existing bed.
    Children from 7 years old to 10 years old stay for € 70 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 9 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.49
Room Quality: 7.94
Amenities: 8.97
Value for Money: 8.43
Food and Beverage: 8.98
Overall Experience: 7.95
A
Aliza • solo_traveller • il
8
Pros:

Great food

Cons:

Don't lock the doors to the lobby at night

2025-09-13 • via Nuitee
T
Thomas • family_with_children • us
5
Staff was generally very friendly, but seemed overworked and understaffed. It was by no means fancy, can’t justify the p
Pros:

Lots to do for kids

Cons:

A little dated

2025-07-15 • via Nuitee
C
Carl • young couple • at
10
Exceptional
2024-01-19 • via Nuitee
H
Henri • family with young children • nl
9
Nice holiday hotel.
Pros:

Nice new rooms.
enough space in room and clean!
bathtubs in room was a little bit overdone, but looked very nice.

Cons:

too noisy with kids. we were relocated twice because of the annoying screaming.
point of improvement: a corner for families with no or older kids.
kitchen was ok-isch. (not very impressive, limited choice, mainly focused on kids).

2023-06-04 • via Nuitee
V
Verified traveler
10
Beautiful stay
Pros:

Great location, wonderful staff, amazing rooms and views. The staff was welcoming and had great recommendations for biking and hiking. The views were gorgeous. They had a lot of activities for children and families.
I would stay here again.

2018-08-29 • via Nuitee
E
Ernst
8
Kurzurlaub mit Enkel
Pros:

Hotel wo der Gast König ist und dies auch spürt. Es werden einem alle Wünsche erfüllt, wenn man mit dem Personal spricht. Mich hat errstauntr, dass ich einfach so ein Upgrade Zimmer bekommen habe.

2017-02-16 • via Nuitee
V
Verified traveler
8
Super hotel En mooi centraal gelegen
Pros:

Kind vriendelijk maar voor ouderen niet storend

Goede wellnes voorzieningen

2017-02-13 • via Nuitee
V
Verified traveler
10
Hub nach Neuschwanstein
Pros:

Die Hotelwahl entstand eigentlich aus einer Notlage. Wir hatten uns kurzfristig für die Besichtigung der nahegelegenen (ca. 30km) Schlösser Neuschwanstein und Neuschwangau entschieden, und dieses Hotel bot beim Buchen das beste Verhältnis in Sachen Nähe, Ambiente, Ansprüchen und Preis.
Der langen Rede kurzer Sinn: Das Hotel als solches ist Spitze. Wir wurden sehr freundlich empfangen. Der anschliessende Service war sehr gut und zuvorkommend. Ebenfalls gefallen hat uns das Hotelzimmer (für zwei Erwachsene mit Kind) - also eine Art Doppelzimmer mit Etagenbett für zwei Kinder. Zimmer hell, geräumig und mit traumhafter Aussicht auf die Berge.
Hotel-Pool und Wellness-Angebote konnten wir infolge Zeitmangel leider nicht nutzen.
Zur Lage des Hotels: Dieses befindet sich im Wintersportort Berwang im Tirol Mitten im Hochsommer ist da natürlich nicht viel los. Dies störte uns aber nicht, da wir das Hotel sowieso nur als Hub für die erwähnte Schloss-Exkursion über die Grenze genutzt hatten. Aber wenn man nach dem Aufwachen oder beim Chillen am Abend einen Ausblick auf die Berge hat, und man mal die Ruhe geniessen will, ist das trotzdem ein Aufsteller.
Nun, wir können das Hotel jedem empfehlen.

2015-08-11 • via Nuitee
M
Marco
8
prima hotel voor gezinnen met jonge kinderen
Pros:

Het hotel is volledig ingesteld op gezinnen met jonge kinderen. Onze al wat oudere kinderen hebben zich echter prima vermaakt in het zwembad, maar het is echt een kinderhotel. Het hotel bood half-pension. Het ontbijt was uitstekend, maar het diner konden we niet waarderen. Het buffet voor de kinderen was zeer beperkt en vonden onze kinderen niet lekker (veel aanbod van groenten). De omgeving is schitterend. Het personeel is zeer vriendelijk.

2015-08-10 • via Nuitee