ibis Lisboa Sintra

Hotels
•
Accor
8.4 (116 reviews)
Avenida Raul Solnado, 23 - 23A, Mem Martins, Sintra, 2710-162 , Sintra , PT
351-211-582 730

listing image 1
Show all photos
Pets allowed

Facilities

Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
See all facilities

Review Highlights

Pros:
Great staff
Good food
Clean room
Cons:
Towel service issues
Air conditioning problems

Categories

Cleanliness
7.1
Noted issues with towel service and lack of glasses.
Service
9.1
Staff were great, friendly and attentive.
Location
9.1
Great location noted in the reviews.
Room Quality
7.6
Room was clean, but there were issues with towels.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
8.6
Standard quality for this hotel tier.
Food and Beverage
9.1
Food is very good, and the on-site restaurant had good food.
Overall Experience
8.5
Mixed sentiments, but generally a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:35

Property Description

Amenities

  • Complimentary wireless internet access
  • Snack bar/deli
  • Bar/lounge

Featured Amenities

  • Business center
  • Dry cleaning/laundry services
  • 24-hour front desk

Rooms

  • 125 guestrooms
  • Wired and wireless internet access
  • Cable programming

Explore the Beauty

  • Pestana Golf Resort
  • Castle of the Moors
  • Quinta da Regaleira

Take in the views from a terrace and a garden and make use of amenities at ibis Lisboa Sintra. With a stay here, you'll be within a 15-minute drive of Estoril Racetrack and Pena Palace. Book your stay now to enjoy a comfortable and convenient experience.

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Parking height restrictions apply.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIS

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in lb is 44

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

8.4
Based on 116 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 9.1
Overall Experience: 8.5
C
Cristina • partner
6
Pros:

DIRTY, PARKING, SOME PEOPLE FROM STAFF, ROOM CONDITION

2025-10-02 • via Nuitee
A
Ashton • partner
8
Pros:

Definitely value for money, Friendly and helpful staff, limited free parking and paid underground parking.

2025-09-29 • via Nuitee
N
Neil • partner
6
Pros:

Staff were great. Air conditioning wasn’t working which made the stay hot to the point of being uncomfortable. Was called by the front desk at 2235hrs to ask to move my car as it had charged and someone else wanted to charge. Completely understand the charging requirement but at that time of day, you have to wonder!

2025-09-28 • via Nuitee
C
carter • family
10
Pros:

Food is very good. Staff is friendly. Room was clean

2025-09-26 • via Nuitee
A
Anju
10
Pros:

Great location

2025-09-25 • via Nuitee
H
Hector • partner
4
Pros:

Property was ok, when arrived we had full towels next day they left 2 towels and no glasses

2025-09-09 • via Nuitee
C
Constantin Adrian
2
Pros:

Garbage

2025-09-04 • via Nuitee
K
Kiara
10
Pros:

It was nice and the restaurant on site had good food.

2025-07-22 • via Nuitee
J
jose
10
Pros:

Very good location very friendly people

2025-06-18 • via Nuitee
M
Mike
4
Pros:

This hotel was clean but bare bones. There was a soap on the sink and a soap in the shower and a tv and a bed. I’ve never seen a room so bare.

2025-06-09 • via Nuitee
M
Mike
6
Pros:

Basic, minimal, amenities and charged for breakfast above already too high room price for what is offered.

2025-06-06 • via Nuitee
K
Kayla • partner
10
Pros:

Clean and modern, perfect for a one night stop over. The area was industrial, but was easy to access, felt safe and had several super markets close by. Parking was easy and plentiful. Staff were incredibly friendly and helpful.

2025-06-02 • via Nuitee
C
corinne
8
Pros:

Staff were very helpful. Quick to deal with problems with other guests, who were smoking pot and cigarettes in another room (smell permeating into my room). Location not the best, far away from sites. Staff helpful with arranging reasonable transportation & tours.

2025-05-03 • via Nuitee
S
Shinthea • family
2
Pros:

Worst hotel

2025-04-28 • via Nuitee
J
José • family
6
Pros:

Basic accommodation for cost. Clean and pleasant staff though beds are far too small, couldn't turn sleep position without risking fall off bed. Location is not best.

2025-04-21 • via Nuitee
D
David
8
Pros:

Nice clean room, comfy bed.
Located in an industrial area, but not an issue, being close to Sintra for a day visit, hotel was ideal.
Friendly, helpful staff.
Onsite parking very good.

2025-04-17 • via Nuitee
T
Tatiana
8
Pros:

People were smoking outside by our window and we could smell it inside the room. Besides that it was good stay

2025-04-02 • via Nuitee
J
Jessie
6
Pros:

The property was a quaint little experience. It might be time for some upgrades but the property was good and the staff was lovely. The food looked delicious. However, there were limited dining options for vegetarians and none for vegans (my preferred eating habit).

2025-03-16 • via Nuitee
D
Donna
6
Pros:

Ok accommodation

2025-02-17 • via Nuitee
C
Carlos
10
Pros:

❤️❤️❤️❤️❤️❤️❤️

2025-02-07 • via Nuitee