The Manor Hotel

Hotels
8 (147 reviews)
KG 552 STREET , KIGALI RWANDA , Kigali , rw

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
None mentioned
Cons:
The bathroom had no aeration and drainage was poor.

Categories

Cleanliness
5
Guests had mixed reviews regarding cleanliness, with some mentioning the bathroom had poor drainage.
Service
5
Service received mixed feedback, with complaints about the bathroom among others.
Location
5
Location was not specifically mentioned in the review.
Room Quality
5
Room quality was not specifically mentioned in the review.
Amenities
5
Amenities were not specifically mentioned in the review.
Value for Money
5
Value for money was not specifically mentioned in the review.
Food and Beverage
5
Food and beverage were not specifically mentioned in the review.
Overall Experience
5
The overall experience was rated as fair.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-03 01:41

Property Description

Luxurious Accommodations

The Manor Hotel in Kigali offers air-conditioned rooms with modern amenities and private bathrooms. Some rooms even provide stunning pool views and a relaxing terrace. Each room is equipped with a flat-screen TV for entertainment.

Culinary Delights

Indulge in a variety of cuisines at the hotel's restaurant, from international and seafood dishes to Chinese and steakhouse specialties. Start your day with a delicious Asian or halal breakfast served daily.

Relaxation and Recreation

Unwind in the wellness area's sauna or take a refreshing dip in the outdoor swimming pool. For entertainment, guests can enjoy a game of billiards. Additionally, car hire services are available for exploring the vibrant city of Kigali.

Experience luxury and comfort at The Manor Hotel - book your stay now for a memorable getaway!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform The Manor Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).
Please inform The Manor Nyarutarama if you require any pickups or special requests. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in booking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KGL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 3 years old and over stay for US$30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 147 reviews
Cleanliness: 5
Service: 5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 5
G
Grace review category business travellers zw
6
Fair
Cons:

The bathroom had no aeration and drainage was poor.

2025-08-01 via Nuitee
S
Stacey solo traveller kw
8
Very good
2025-07-01 via Nuitee
D
Daragh group kw
7
Good
2025-06-13 via Nuitee
T
TIMOTHY
6
Pros:

The property is in a quiet location not far from town. Down side is dated furniture and outlook. Requires uplift and cleaning, Perhaps was a 4 start years back wouldn't rate it as such now may be 2. Adequate and friendly staff, though sometimes language barrier.

2025-05-14 via Nuitee
K
khulisor2024 Business
6
Experience at the Manor Hotel
Pros:

Good
1. They have a nice 43inch smart TV
2. Their rooms are spacious

Bad
1. Poor internet connectivity in the conferencing room and sleeping rooms
2. Rooms are not thoroughly cleaned, lot of dust under the bed
3. No AC in the rooms and it gets hot

2024-12-06 via Tripadvisor
C
carterjnr Solo travel rw
10
Perfect stay
Pros:

The services were slow at the start great thanks to desire. He did did smoothen most of the stays while at the hotel. The recommendations to David and Simon was superb. Great chefs and very recomendable. The food and service were okay though more communication when it comes to certain maintenance that might delay would be better. I will definitely be back some day. The Italian menu isamazing

2024-10-24 via Tripadvisor
N
nzibwiral Solo travel
10
Perfect Gateway hotel
Pros:

It was amazing coming back to the same hotel after a while and I'm happy to say that the service is still amazing. The rooms are better and more comfortable. The rooftop gym is a beautiful addition especially for the fitness lovers. Definitely the views are much better. Grateful to Dezire the marketing gentle man. He is a go to person and always willing to help.

2024-10-16 via Tripadvisor
M
MNzeyimana Solo travel
10
Spectacular views and the food
Pros:

I was here for a vacation late September. The hotel is in a great quiet nice place closer to the airport. The service is recommendable. My room had a balcony with an amazing view of Kigali city. The rooms were clean and comfortable with a mini bar that I loved. Ohh the food is amazing especially the Italian and Indian. Hope to be back again

2024-10-11 via Tripadvisor
M
Mohammed group ng
4
Too expensive for the value you get
Pros:

The location and the staff were extremely nice and helpful
Especially
Mr David who always made sure everyone is taken care of

Cons:

Make sure you stay on the 3rd floor- the rooms there are okay. I was on the second floor and the room was so bad I had to check out 5 days before my due date.

2024-10-07 via Nuitee
D
Dreamer250RDA Family rw
10
They deliver the fast service ever
Pros:

I had a pleasure of staying at the Manor hotel with friends, I must say the staff was welcoming and attentive ensuring a smooth check in process. The room was beautiful, clean and comfortably. I liked the great views of the hotel. I loved the food and the variety of different dishes. I highly recommend this hotel!

2024-09-29 via Tripadvisor
N
NatashaWan Solo travel rw
10
Spectacular scenery of the kigali city
Pros:

I recently stayed at The manor hotel and I was impressed! It offers stunning views whether you're having a coffee on the balcony or watching the sunset from the rooftop terrace, besides the service being perfect it's the scenery that stood out for me. Can't wait to visit again

2024-09-24 via Tripadvisor
M
manirihoe2024 Solo travel
10
Beautiful views of the hotel and kigali city
Pros:

I recently stayed at The Manor Hotel that I discovered through their marketing campaigns on google and it was a beautiful experience. The welcome upon arrival was warm. The reception its self is a work of art with amazing designs. The dining options were amazing from Italian to India cuisines with a standout breakfast buffet.

2024-09-13 via Tripadvisor
H
habimanad2024 Solo travel
10
Friendly waiters
Pros:

The rooms were neat room service was quick to respond to any inquiries that I needed. I loved the food too. The waiters were friendly. The manor also has great views of the Kigali and is in a quiet place accessible to the city center and the convention centre where my meetings took place. I enjoyed my stay there.

2024-09-12 via Tripadvisor
L
Laila Therese friends
4
Pros:

Nice people working there.
We asked for a extra mattees because the bed were hard, it never showed up.

2024-09-08 via Nuitee
G
Gene solo traveller gb
9
Superb
Pros:

location

Cons:

n/a

2024-09-02 via Nuitee
N
Nzioki solo traveller ke
9
Superb
2024-09-01 via Nuitee
H
Harnet family with young children rw
9
Wonderful family hotel with BEST Value for Money in Kigali, both for business travelers and families
Pros:

The Manor Hotel is a long standing family hotel in the best neighborhood of Kigali, we have been back many times and it's like a second home to us. What we love most is the relatively large pool & cozy terrace that is also popular with families on weekends, the very authentic and tasty cuisine with many options (Indian, Italian, Chinese, and convenience snacks such as burger & chips), and Kigali's best outdoor gym with fresh air & stunning views.

The Manor also regularly has some live music, some traditional dance and other events. It is equally a perfect hotel stay for business travelers and for families, as you get a perfect dose of both quiet space and entertaining activity on the premises. The neighbourhood is extremely safe and very quiet, and one of the best areas if you like doing quiet walks in the morning or evening. The hotel also features a business center, a hair salon, a meeting room, or a TV area if you like to just enjoy a drink and watch the news or sports. The owners, the staff, and guests at the Manor are always such wonderful people and you get the family vibe. In my view, The Manor has one of the greatest atmospheres and the absolutely best VALUE for MONEY in Rwanda and that's why we keep coming back and can always recommend it.

Cons:

The food could sometimes come a little faster :)

2024-08-26 via Nuitee
S
Selby solo traveller mt
9
Superb
Pros:

Great value for money. Management team very cooperative and hotel staff very helpful and accommodating.

Cons:

not applicable

2024-08-22 via Nuitee
E
Excursion07201042656 Solo travel
8
Highly recommend , best place to stay in Kigali
Pros:

found this place online ,was looking for aplace to stay in Kigali traveling from abroad. I was not disappointed when I got there. What an amazing place. The location is perfect with the Best Views I ever seen . Asked our room to be upgraded to a room with a view and balcony and got it striaght away. Rooms are super clean . Most comfortable bed I hve slept in , the pillows are so fluffy u just don’t wanna wake up . I was looking for the gym and pool and was not disappointed gym equipments work good and the pool is good since for a swim. Kids friendly if u hve any . Chief Simon couldn’t do enough for us , requested katongo for breakfast which is off the menu and he delivered, very polite and friendly chief made us feel at home. I had massage on dialy basis on visit , most amazing massage I hve had in long time I just kept goin back for more ,
To be honest all the staff are amazing couldn’t do enough for us . I highly recommend this place and will definitely be back . Thanxs so much . God Bless .
Ms Joy

2024-08-19 via Tripadvisor
4
429samaf Family sl
2
Horrible Experience with Manor Hotel
Pros:

Kindly tell the owner to refund our money back. We were deceived and totally lied to.

We will put out on social media all the videos and audios of our conversation with your lies.
Your establishment is a disgrace to such a beautiful country

#kigalirwanda
#PaulKagame
Kigali police
#tourismkigali

Hawa Kobi-Walker, Zee Antoine,

2024-08-02 via Tripadvisor