Tokyu Stay Yotsuya - Shinjuku Area

Hotels
8 (1264 reviews)
Shinjuku-ku Yotsuya 2-1 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Fire extinguishers
Smoke alarms
CCTV outside property
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
High price for the condition

Categories

Cleanliness
5.19
Significant complaints about unclean rooms and lack of detailed cleaning.
Service
9.99
Staff were praised for their helpfulness and responsiveness.
Location
10
Convenient location close to transportation and amenities.
Room Quality
7.15
Rooms described as tired and old with multiple cleanliness issues.
Amenities
9.18
Adequate amenities provided but lacking complimentary food options.
Value for Money
6.14
Pricing considered high given the quality of cleanliness and maintenance.
Food and Beverage
8.19
Limited food options and no complimentary food provided.
Overall Experience
8.18
Overall experience impacted negatively by cleanliness issues, despite good service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:53

Property Description

Prime Location near JR Yotsuya Railway Station

Well-Equipped Rooms with Kitchenette
Experience the convenience of a flat-screen TV, safety deposit box, and a private washing machine in every room. The kitchenette includes a microwave, fridge, and electric kettle for your comfort.

Convenient Amenities and Services
Enjoy free Wi-Fi, nightwear, and slippers during your stay. Take advantage of services like dry cleaning, photocopying, and courier services at the 24-hour front desk.

Ready to experience comfort and convenience at Tokyu Stay Yotsuya? Book your stay now and explore Tokyo hassle-free!

Important information:

The full amount of the reservation must be paid at check-in.

For guests staying 6 nights or less, cleaning is upon request only and it will be a simple cleaning (only exchanging towels and collecting trash).
For guests staying 7 nights or more, in addition to a simple cleaning, a full room cleaning will be conducted once a week (bed-making and floor cleaning services included). Extra room cleaning can be arranged with fees upon request.

Additional charges apply for early check in before 15:00.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.


We will be carrying out renovation work on the lobby and courtyard as shown below.
During this period, noise and vibration may occur depending on the time of day.


An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs JPY 1500 per day.

Location

Guest Reviews

8
Based on 1264 reviews
Cleanliness: 5.19
Service: 9.99
Location: 10
Room Quality: 7.15
Amenities: 9.18
Value for Money: 6.14
Food and Beverage: 8.19
Overall Experience: 8.18
V
Valentina • couple • cl
10
2026-02-14 • via Nuitee
P
Passenger23377999747 • Couples • Virginia Beach, Virginia
4
Dirty rooms
Pros:

The hotel looks nothing like the pictures. It’s very run down and dirty. Our room is awful. It smells musty, the bathroom has mold and is dirty, the entry way tile is dirty, the kitchen area is run down and doesn’t look sanitary. We wanted to stay somewhere a little nicer, as we are celebrating our 1 year wedding anniversary. Needless to say we are very disappointed. The price is way too high, it’s giving motel vibes. We will not stay here again.

2026-02-13 • via Tripadvisor
S
Shinsuke • couple • jp
9
2026-02-13 • via Nuitee
詠涵 • couple • tw
8
2026-02-12 • via Nuitee
S
Sandoval • couple • us
8
2026-02-10 • via Nuitee
Y
Yağlıkçı • solo_traveller • tr
9
2026-01-30 • via Nuitee
思穎 • extended_group • tw
9
位置方便，如果有機會會再入住
Pros:

雙床房，空間可以打開2個28吋行李箱，不擁擠，房間有洗脫烘衣機，會優先考慮住宿的部分，熱水夠熱。

訂2個房間，其中1間浴缸有點不通會積水，隔天早上向櫃檯反應，第3晚有改善問題。如果在第2晚能改善更好。

2026-01-29 • via Nuitee
思穎 • extended_group • tw
9
櫃檯人員服務態度很好
Pros:

4個單人床很舒適，帶回來的晚餐冷掉了有微波爐加熱，非常方便，抹茶拿鐵好喝。

2026-01-29 • via Nuitee
I
Ippy • couple • de
8
2026-01-28 • via Nuitee
S
Steffen • solo_traveller • de
9
2026-01-28 • via Nuitee
A
AOCHI • couple • jp
8
快適です！
Pros:

設備が最高

Cons:

特にありません
少しお値打ちになると文句なし

2026-01-28 • via Nuitee
H
HISASHI • solo_traveller • jp
8
2026-01-28 • via Nuitee
水上 • solo_traveller • jp
8
Pros:

広くてきれい

Cons:

ベッドの下にすきま風が吹き込んで寒かった
枕元のコンセントが使えなかった

2026-01-25 • via Nuitee
H
HANÇER • family_with_children • tr
8
Price/ Performance and great location to the Park.
Pros:

Friendly staff always trying to help. Smiley face at all times…Comfortable sitting area at the lobby floor, enjoy afternoon tea and relax.
Many thanks to Anne and Aoi 🤗🙏.

Cons:

Urgent renovation to bathroom…

2026-01-23 • via Nuitee
M
Manerwan • couple • se
7
2026-01-22 • via Nuitee
M
MEICHING • extended_group • tw
7
Pros:

房內備有洗衣烘乾機，這非常棒。

Cons:

使用房內微波爐加熱早餐，在房內享用早餐的點子不錯，但是菜色選擇性太少。
如果能在用餐區提供自助型早餐，這樣菜色更多樣化，也能和同行者一起用餐。

2026-01-21 • via Nuitee
J
Jessica • couple • au
10
2026-01-20 • via Nuitee
J
Jessica • couple • au
10
2026-01-20 • via Nuitee
C
Chi Ho • extended_group • hk
9
2026-01-20 • via Nuitee
J
Jun • family_with_children • jp
9
非常に快適でした。
Pros:

四ツ谷駅から至近でアクセス抜群、ホテルの一階がコンビニとドラッグストア、２階がファミレス、と利便性は文句なし。
ロビーから部屋まで全体的に掃除は行き届いており、清潔感も十分、備品やアメニティも快適でした。
また３階のラウンジにあるコーヒーマシーンと炭酸水ベンダーがとても美味しく、何度も繰り返しいただきました。

Cons:

・部屋に設置されていた加湿空気清浄機の加湿能力が今一つで、一晩で１Lくらいしか加湿されませんでした。500ml/hくらいの加湿はしてほしかったです。

2026-01-19 • via Nuitee