Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2152 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2152 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
E
Eloise • couple • au
8
Pros:

Location was perfect and everything was exactly what you needed

Cons:

How small the rooms were

2026-03-07 • via Nuitee
S
Salvador • couple • us
9
Amazing! Would recommend.
Pros:

It was very close to Shibuya scramble crossing. Everything is within walking distance. The rooms had a washer/dryer! It was so convenient!

Cons:

The front lobby door was broken and wouldn’t automatically open but it didn’t bother me too much.

2026-03-07 • via Nuitee
V
Victor • couple • fr
9
Cons:

Les poubelles de chambre sont très petites

2026-03-06 • via Nuitee
M
Molly • couple • gb
10
Great location
Pros:

Great location and amenities, near a family mart, main shibuya station and calm starting point each day to set off only 5-10 minutes from the main scramble. Great food and drink spots nearby. Cherry blossoms were blooming along the canal by the hotel. Having a washer dryer in the room made a big difference. Would stay again!

Cons:

It was a bit tricky getting around the room when sleeping on the window side, but there was a good amount of space if we kept things tidy. The bath also didn't seem to run hot (was just warm), but this may have been user error on my part as I only tried once.

2026-03-06 • via Nuitee
M
Matus • couple • sk
10
2026-03-05 • via Nuitee
A
Anja • couple • de
9
Pros:

Hervorragende Lage
Total zentral an der Bahnstation
Viele Restaurants und Geschäfte in direkter Nähe

2026-03-05 • via Nuitee
A
Amber • couple • gb
7
2026-03-05 • via Nuitee
M
McMillan • extended_group • au
8
Great comfortable hotel in a fantastic location
Pros:

Location

2026-03-04 • via Nuitee
H
Hugo • family_with_children • do
9
2026-03-04 • via Nuitee
A
Amit • couple • sg
9
Pros:

In room washing machine

2026-03-03 • via Nuitee
S
Sarah • couple • au
7
Clean and tidy
Pros:

Clean and tidy

Cons:

We had to stay in a different building around the corner, we didn’t know about this and we had heavy luggage so that was a bit annoying

2026-03-02 • via Nuitee
T
TERUO • couple • jp
4
Pros:

なし

2026-03-02 • via Nuitee
K
Karin • couple • de
8
Perfekt für Städtetrip
Pros:

Perfekte Lage, Grösse, Wasch-Trockner

2026-03-02 • via Nuitee
D
Doga • couple • gb
8
2026-03-01 • via Nuitee
翌綸 • couple • tw
8
Pros:

評論寫的很可怕，入住之前很擔心

但其實也沒那麼誇張

位置很好，走路五分鐘內可到澀谷車站，但又遠離了喧囂
走路2分內有全家

2026-02-28 • via Nuitee
J
Jinghang • solo_traveller • us
9
Pros:

Located to the south side of the Shibuya JR station, it requires a bit of walking (>5min) to access the more interesting part of Shibuya, Access to the JR station is great via the Shin-Minamiguchi via the second floor of Shibuya Stream.

My room has a small kitchen area, equipped with kettle, stove and cookware. There is also an in-unit two-in-one washer/dryer, which can come handy if laundry is in order.

Cons:

Light smell from the drain in the bathroom

2026-02-27 • via Nuitee
M
Mika • couple • ca
8
2026-02-27 • via Nuitee
H
habani • couple • il
1
Extra.money for basic staff
Pros:

Location is good

Cons:

The disnt take the trash for 5 days and when ask they ask dor money
Same with towla and sheets

2026-02-27 • via Nuitee
J
John • couple • gb
8
2026-02-26 • via Nuitee
A
Andrea • couple • au
6
It was ok. The staff were nice but not helpful. Couldn’t suggest anywhere to eat at 9.30 pm etc.
Pros:

Close to the station

Cons:

No coffee or tea facilities anywhere

2026-02-26 • via Nuitee