Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2419 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2419 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
A
Adela couple al
9
2026-06-06 via Nuitee
M
Marta solo_traveller es
9
2026-06-03 via Nuitee
M
Marcia couple au
8
2026-06-03 via Nuitee
A
Avril couple gb
9
2026-06-03 via Nuitee
J
Joachim couple de
5
2026-06-02 via Nuitee
J
James couple us
9
2026-06-02 via Nuitee
A
Alan couple pa
7
Room was a positive but location is the negative for travelers.
Pros:

Room was very convenient since it is quiet and has in-room washer/dryer. The bathroom is pretty spacious compared to other hotels we stayed at. Room itself is spacious too.

Cons:

The room were little apart from the reception check in area. Location is little more work to move around if you travel to the station around taking in account if we are not familiar with the area. We got lost a lot trying to return to the hotel even with Google map.

2026-06-02 via Nuitee
J
James couple us
10
Pros:

Laundry in the room was great. the view was very peaceful

2026-06-02 via Nuitee
M
Merle family_with_children nz
7
A convenient perfect hotel (unless you get shunted to a secondary room in their nearby “other” facility)
Pros:

Located conveniently to Shibuya train station
Room well appointed
Staff helpful (gave us umbrella to keep as we permanently left!)

Cons:

On this our second stay here we were shocked to be directed to their different location down an alleyway nearby. (Wondered if it was an overflow facility?)
The room was extremely unsuitable for two, standing room only, poor light, no place for bags.
I paid additional money to get a different room back at main building. Staff were vy sorry and helpful in making this change. I refused to stay in the original allocated room!

2026-06-01 via Nuitee
couple tw
9
2026-06-01 via Nuitee
A
Ai Ling couple my
9
Pros:

Location

2026-06-01 via Nuitee
C
Carlos solo_traveller cr
10
2026-06-01 via Nuitee
A
Adriana solo_traveller ae
9
Great option!
Pros:

Perfect location, very close to the station, super convenient. The room was very cute and organized, including even a microwave and washing machine. I was very happy with this hotel choice for my stay in Tokyo.

Cons:

Because I stayed a little longer in this hotel, I wish regular room cleaning was included.

2026-06-01 via Nuitee
I
Ingrid family_with_children us
9
We enjoyed our stay, staff was very nice and helpful.
Pros:

Rooms were clean, walking distance to everything we needed. Had a washer/dryer that our family needed

Cons:

This was minor, but there were no washcloths in the bathroom. Not sure if that’s the case for all hotels in Japan. US hotels we’ve been used to having wash cloths. But they did have a body sponge in the lobby available for guests to take. My husband was able to buy some at 7-11.

2026-05-31 via Nuitee
C
Cinthya family_with_children es
10
2026-05-31 via Nuitee
A
Antonio Ribeiro solo_traveller br
8
Pros:

Localização tranquila apesar de estar a poucas quadras de uma estação muito movimentada

Cons:

A estadia no anexo tem menos conforto do que no corpo principal do hotel

2026-05-31 via Nuitee
C
Clare couple au
6
2026-05-30 via Nuitee
Y
Yasmin couple il
10
Pros:

Everything! And the washing machine
Great location

Cons:

Nothing

2026-05-28 via Nuitee
I
ivan solo_traveller es
8
Pros:

Ubicación excelente

Cons:

Que no nos ayudarán en un pequeño problema. Por lo demás genial 👌

2026-05-27 via Nuitee
M
Martina solo_traveller lu
8
2026-05-27 via Nuitee