Tokyu Stay Shibuya Shin-Minamiguchi

Hotels
8.1 (2347 reviews)
Shibuya-ku Shibuya 3-26-21 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Massage services
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Great location
Laundry in room
Helpful staff
Cons:
Cleanliness issues
Limited food options
Room size

Categories

Cleanliness
7.6
Cleanliness of physical room was lacking; some areas mentioned as dirty or moldy.
Service
9.1
Staff were helpful and friendly, with quick resolution of issues.
Location
9.1
Great location in Shibuya, very accessible to attractions and amenities.
Room Quality
7.6
Room quality varied; some mentioned small size and uncomfortable beds.
Amenities
8.6
In-unit laundry was a notable positive, contributing to convenience.
Value for Money
8.1
Decent value given the location and amenities, despite cleanliness concerns.
Food and Beverage
6.6
Breakfast options were limited and considered mediocre by some guests.
Overall Experience
8.1
Overall favorable experience with key positives, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:10

Property Description

Prime Location near Shibuya Station

Modern Apartment-Style Rooms with Kitchenette

Discover the convenience of staying at Tokyu Stay Shibuya Shin-Minamiguchi, just a stone's throw away from Shibuya Station. Indulge in our newly renovated apartment-style rooms featuring a fully equipped kitchenette and in-room washing machine. Unwind in comfort with amenities such as a flat-screen TV, free Wi-Fi, and a safety deposit box.

Convenient Amenities and Services

Savor the freedom of having a kitchenette with a fridge, microwave, and electric kettle in your room. Benefit from our en suite bathroom with complimentary toiletries and a hairdryer. Explore nearby attractions like Harajuku and Shinjuku easily with the hotel's proximity to public transportation.

Exceptional Guest Services

Experience a hassle-free stay with services like dry cleaning, photocopying, and courier services available at our 24-hour front desk. Take advantage of complimentary luggage storage during your stay. Book now for a memorable stay at Shin-Minamiguchi Shibuya Tokyu Stay Hotel.

Important information:

There are 2 Tokyu Stay properties in Shibuya area. Please check the property name and address before arrival.

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

For guests staying 6 nights or less, rooms will be cleaned daily (bed-making and floor cleaning services are not available).

For guests staying 7 nights or more, rooms will be cleaned once a week only (bed-making and floor cleaning services included).

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 2347 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 6.6
Overall Experience: 8.1
Álvaro • solo_traveller • pt
10
2026-05-08 • via Nuitee
A
Andrew • couple • us
10
2026-05-07 • via Nuitee
F
Fiona • family_with_children • gb
9
Stay is a must for location and good breakfast
Pros:

Great location, breakfast was the best we had in Japan! Facilities like kids room was a great touch, rooms were really big and spacious. Provided a cot for us for a small fee.

Cons:

Our room smelt really bad of damp and could be seen down the bath panel - I’ve notified the hotel when leaving and they are rectifying it

2026-05-06 • via Nuitee
C
Chaimaa • solo_traveller • fr
7
Pros:

Location

Cons:

No contact with hotel staff in the annex, little bit weird

2026-05-05 • via Nuitee
J
Julie • solo_traveller • au
7
Pros:

Great location friendly helpful staff

Cons:

The price had almost doubled because of Sakura!!

2026-05-04 • via Nuitee
K
Kyle • solo_traveller • us
10
2026-05-04 • via Nuitee
K
kylie • extended_group • au
9
Very pleasant all round
Pros:

Great location , lovely staff.
Rooms pretty small but fairly normal for Japan.

Cons:

Room size really and I don’t particularly like a shower over the bath tub

2026-05-04 • via Nuitee
A
Anthony Diaz • couple • us
10
THE BEST!!!!! 2nd time staying here for a 2 week period. Definite recommend if you're in Tokyo
Pros:

We stayed here last year, it was the best,. Great location, friendly staff, close to everything in Shibuya. I will stay here again.

Cons:

n/a

2026-05-04 • via Nuitee
K
Kesang • couple • ch
10
2026-05-04 • via Nuitee
T
Tina • extended_group • au
9
Would stay here again
Pros:

Excellent central location and lots of amenities around the hotel.

Cons:

I would have liked my room cleaned during my stay. 7 days is a long time in between cleans I feel.

2026-05-03 • via Nuitee
C
Camila • couple • ar
10
Increíble estadía
Pros:

Instalaciones, ubicación, personal, amable

Cons:

-

2026-05-03 • via Nuitee
R
Rubén • solo_traveller • es
10
2026-05-03 • via Nuitee
M
Mikaela • couple • ca
8
Really enjoyed our stay here, the staff were always friendly and helpful, the room was clean and we enjoyed taking advan
Pros:

Loved the washing machines included in the hotel room. Also enjoyed the coffee and tea available in the lobby, as well as the 10% discount code for the bar next door.

Cons:

I didn’t like that the bathroom was a bit outdated relative to the rest of the space.

2026-05-02 • via Nuitee
L
Lisette • couple • us
9
2026-05-01 • via Nuitee
E
eynav • solo_traveller • il
3
המלון על פסי הרכבת יש רעש כל הזמן.
Pros:

לא אהבנו.

Cons:

נתחיל בזה שהמלון על הרכבת אז כל הזמן שומעים את הרכבת. זה מזעזע.
המצעים והכריות מהסוג הנחות ביותר.
המיקום מבאס.

2026-05-01 • via Nuitee
S
Stanislas • couple • fr
7
2026-05-01 • via Nuitee
F
Fernando • couple • gt
7
2026-05-01 • via Nuitee
M
Menel • couple • fr
4
Assez déçu
Pros:

L’emplacement uniquement

Cons:

La chambre beaucoup plus petite que l’annonce moins de 15 m², d’après ma mesure environ 9 à 10 m² pas plus hors salle de bain. Nous étions dans une annexe assez excentré de l’hôtel, pas du tout pratique plus l’impression d’être dans un Airbnb que dans un service hôtelier, car aucun changement de drap les poubelles ne sont pas vidés aucun ménage de fait pour un séjour de 5 jours. Pour 165€ la nuit je trouve ça un peu limite par rapport au prix d’ici. Vous payez uniquement l’emplacement, rien d’autre. Déçu je ne recommande pas.

2026-04-30 • via Nuitee
K
Kelly Moreira • couple • br
10
Vale o preço
Pros:

A localização é excelente!!!

Cons:

Quarto poderia ser um pouquinho maior, mas nada que não estivesse descrito.

2026-04-30 • via Nuitee
E
Erika • couple • it
2
Pros:

La posizione comoda, vicino alla stazione, comoda per ogni spostamento

Cons:

La pulizia, inesistente !!!

2026-04-30 • via Nuitee