Tokyu Stay Gotanda

Hotels
8.4 (1668 reviews)
Shinagawa-ku, Higashigotanda 1-12-2 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Need for better cleaning
Room size issues
Soft pillows

Categories

Cleanliness
7.56
Some guests mentioned the need for better cleaning routines, especially in bathrooms and common areas.
Service
9.03
Guests highlighted the friendliness and helpfulness of the staff consistently throughout the reviews.
Location
9.07
Many guests praised the hotel's excellent location near transport and dining options.
Room Quality
8.02
Rooms were considered comfortable but some guests found them small and noted issues with furnishings.
Amenities
8.55
Washing machines and kitchens in rooms were well received, adding convenience for guests.
Value for Money
8.51
Guests felt they received good value due to amenities and location, despite concerns about room size.
Food and Beverage
8.06
Not explicitly mentioned, but access to nearby restaurants was appreciated.
Overall Experience
8.43
Overall, guests reported a positive experience with a few points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:46

Property Description

Modern Accommodation with Kitchenette
Tokyu Stay Gotanda, just a 2-minute walk from Gotanda Station, offers modern rooms with a kitchenette. Enjoy the convenience of free Wi-Fi throughout the property and amenities like a flat-screen TV, microwave, and washer/dryer in each air-conditioned room.

Convenient Location and Services
Explore Tokyo easily with the nearby stations connecting you to popular areas like Shibuya and Shinjuku in under 15 minutes. Take advantage of services like dry cleaning and luggage storage available 24/7 at the front desk.

Diverse Dining Options and Easy Airport Access
Start your day with Japanese and Western breakfast options at Jonathan restaurant. With Haneda Airport just a 30-minute train ride away, and Narita International Airport accessible within 90 minutes, traveling is a breeze.

Book your stay at Tokyu Stay Gotanda for a seamless Tokyo experience.

Important information:

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

In the case of consecutive nights, "simple cleaning" is a request system. If you wish, please put out a cleaning request tag in front of the door.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.

If the stay is 7 nights or more, "room cleaning" will be done once a week in addition to the above simple cleaning. Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.

Please be informed that the entire hotel will be closed for renovations from Monday, May 11, 2026. The official reopening date will be announced on our official website as soon as it is decided.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1668 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
S
SHOKO • solo_traveller • jp
10
Pros:

清潔

Cons:

特になし

2026-05-09 • via Nuitee
R
Ricky • couple • au
10
Pros:

Close to konbini, JR Gotanda station, induction stove and washing machine/dryer in the room free of charge.

Cons:

n/a

2026-05-08 • via Nuitee
T
Tracey • solo_traveller • au
8
Pros:

Excellent staff. Good facilities and close to station and restaurant options.

2026-05-08 • via Nuitee
J
Jan • couple • pl
8
Bardzo polecam pobyt w tym hotelu.
Pros:

Lokalizacja obiektu była bardzo korzystna - niewielu turystów w okolicy obiektu, ale bardzo łatwy dojazd do kluczowych dzielnic Tokyo. Obsługa była bardzo miła, a hotel był dobrze wyposażony.

2026-05-06 • via Nuitee
C
Colin • couple • au
9
2026-05-05 • via Nuitee
C
Colin • couple • au
9
2026-05-05 • via Nuitee
S
Sarah Luisa • solo_traveller • de
9
Preis-Leistungsverhältnis in Ordnung
Pros:

Perfekte Lage direkt an der Gotanda Station mit Anschluss zur Yamanote Linie. In nächster Nähe findet man alle Läden, die man sich vorstellen kann. Im Erdgeschoss befinden sich neben der Rezeption ein Kaffeeautomat, Eismaschine und ein Getränkeautomat. Zudem befindet sich hinter 2 Türen ein kleiner Raucherbereich, was sehr praktisch ist, wenn man in Japan mit Rauchern reist. Die Zimmer waren sehr gut. Die Küchenzeile und der Waschtrockner auf dem Zimmer sind sehr praktisch.

Cons:

Das Doppelbett war etwas schmal. Für breiter gebaute Personen ist es zu zweit eher eng, aber trotzdem machbar. Die Nasszelle im Bad war nicht fest verbaut, sodass man manchmal das Gefühl hatte, der Raum bewegt sich beim Betreten. Laut Booking hätte das Zimmer einen Balkon haben sollen, wir hatten jedoch lediglich ein Fenster.

2026-05-04 • via Nuitee
J
jiaqi • family_with_children • cn
7
2026-05-03 • via Nuitee
R
Ronny • solo_traveller • de
7
2026-05-03 • via Nuitee
Z
Zavier • couple • us
10
Convenient
Pros:

The room has everything you need, and the location was great

2026-05-02 • via Nuitee
M
MICHIKO • solo_traveller • jp
8
2026-05-02 • via Nuitee
Y
Yu-Ling • solo_traveller • tw
10
Pros:

很安靜，方便！水質良好，可泡澡，電視也好，舒服！

2026-05-02 • via Nuitee
A
Alan • couple • us
10
Pros:

THE LOCATION WAS EXCELLENT, SITUATED CONVENIENTLY NEAR A TRAIN STATION, SHOPPING, AND RESTAURANTS. THE ROOM WAS IMMACULATE EQUIPPED WITH A WASHER AND DRYER.

2026-05-01 • via Nuitee
H
Henry • solo_traveller • kr
9
Pros:

Always a pleasure staying here! Staff, facility, room, location., etc

2026-04-30 • via Nuitee
K
koichi • couple • jp
6
2026-04-29 • via Nuitee
Y
Yurka • couple • jp
10
2026-04-29 • via Nuitee
S
Sarah • couple • au
9
Had a lovely stay, friendly staff. Location for us was fantastic.
Pros:

Location was fantastic- had great food and trains nearby. Nice little balcony.

Cons:

A bit small but it’s Tokyo, so it’s what we expected

2026-04-28 • via Nuitee
下村 • couple • jp
8
2026-04-28 • via Nuitee
T
Takafumi • couple • jp
8
2026-04-28 • via Nuitee
S
Suthirawet • solo_traveller • th
10
เวลามาโตเกียว ก็พักที่นี่ตลอด
Pros:

ปลอดภัย ทุกครั้งที่มาพักจะมาคนเดียว รู้สึกปลอดภัยมาก การบริการ ความสะอาด ที่สำคัญมีเครื่องซักผ้าในห้อง

Cons:

ไม่มี

2026-04-28 • via Nuitee