Tokyu Stay Gotanda

Hotels
8.4 (1525 reviews)
Shinagawa-ku, Higashigotanda 1-12-2 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Front desk (limited hours)
Free wired internet
Internet access

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Need for better cleaning
Room size issues
Soft pillows

Categories

Cleanliness
7.56
Some guests mentioned the need for better cleaning routines, especially in bathrooms and common areas.
Service
9.03
Guests highlighted the friendliness and helpfulness of the staff consistently throughout the reviews.
Location
9.07
Many guests praised the hotel's excellent location near transport and dining options.
Room Quality
8.02
Rooms were considered comfortable but some guests found them small and noted issues with furnishings.
Amenities
8.55
Washing machines and kitchens in rooms were well received, adding convenience for guests.
Value for Money
8.51
Guests felt they received good value due to amenities and location, despite concerns about room size.
Food and Beverage
8.06
Not explicitly mentioned, but access to nearby restaurants was appreciated.
Overall Experience
8.43
Overall, guests reported a positive experience with a few points for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:46

Property Description

Modern Accommodation with Kitchenette
Tokyu Stay Gotanda, just a 2-minute walk from Gotanda Station, offers modern rooms with a kitchenette. Enjoy the convenience of free Wi-Fi throughout the property and amenities like a flat-screen TV, microwave, and washer/dryer in each air-conditioned room.

Convenient Location and Services
Explore Tokyo easily with the nearby stations connecting you to popular areas like Shibuya and Shinjuku in under 15 minutes. Take advantage of services like dry cleaning and luggage storage available 24/7 at the front desk.

Diverse Dining Options and Easy Airport Access
Start your day with Japanese and Western breakfast options at Jonathan restaurant. With Haneda Airport just a 30-minute train ride away, and Narita International Airport accessible within 90 minutes, traveling is a breeze.

Book your stay at Tokyu Stay Gotanda for a seamless Tokyo experience.

Important information:

The full amount of the reservation must be paid at check-in.

Early check in before 15:00 is subject to availability and at an additional charge.

Charges apply for late check-outs. Late check-out between 11:00-13:00 costs 50% of the room charge. Late check-out after 13:00 costs 100% of room charge.

In the case of consecutive nights, "simple cleaning" is a request system. If you wish, please put out a cleaning request tag in front of the door.
Simple cleaning means collection of face towels, bath towels, bath mats, nightwear, and trash in trash cans.

If the stay is 7 nights or more, "room cleaning" will be done once a week in addition to the above simple cleaning. Bed making, changing towels and nightwear, replenishing room equipment, cleaning the room, and collecting garbage from the trash can.
*Additional room cleaning is available for an additional fee. Please contact the front desk for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.4
Based on 1525 reviews
Cleanliness: 7.56
Service: 9.03
Location: 9.07
Room Quality: 8.02
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.43
I
ICHIA • solo_traveller • tw
9
交通位置絕佳，附近生活機能很好，旅館乾淨舒適，設備方便
Pros:

有洗衣機、空氣清淨機、房間乾淨

Cons:

可惜沒有附早餐，但附近吃早餐很方便

2026-04-10 • via Nuitee
L
Li hua • solo_traveller • tw
9
2026-04-09 • via Nuitee
C
Chung Ling • extended_group • hk
9
2026-04-08 • via Nuitee
M
Matsuura • family_with_children • ae
9
キッズフレンドリーで良かった
Pros:

お部屋が広く清潔感があってよかった

2026-04-08 • via Nuitee
D
Der • solo_traveller • us
9
2026-04-08 • via Nuitee
C
Chung Ling • extended_group • hk
8
2026-04-08 • via Nuitee
J
Jean • family_with_children • be
9
Pros:

De dame aan de receptie kon ons in vlekkeloos Frans aanspreken. Dit verdient een pluim !!

Cons:

Kamer niet geruisarm.

2026-04-07 • via Nuitee
J
Jui-Hung Hsu • family_with_children • tw
9
2026-04-06 • via Nuitee
U
Urs • extended_group • ch
8
2026-04-06 • via Nuitee
M
Matteo • couple • it
9
2026-04-06 • via Nuitee
J
Janelle • couple • au
6
I liked it but not sure if I’d stay again
Pros:

Great spot, close to gotanda station and gotanda is a nice area

Cons:

Way too small, cramped and not enough air

2026-04-05 • via Nuitee
Y
Yasuhiko • solo_traveller • jp
10
2026-04-03 • via Nuitee
ァラベスク • family_with_children • jp
8
Pros:

会員ランク特典で無料アップグレードしてもらえた。以前新宿の東急ステイによく長期滞在していたのですが、そちらよりはコンパクトだが、使い勝手は変わらず良い。キッチンや設備はこちらの方が好きでした

2026-04-03 • via Nuitee
I
Ikemura • family_with_children • jp
9
2026-04-03 • via Nuitee
J
Jean • family_with_children • be
9
Tokio centraal gelegen
Pros:

Vriendelijk en behulpzaam personeel.

Cons:

Niets !

2026-04-03 • via Nuitee
M
Michele • family_with_children • fr
10
Pros:

On a adoré

Cons:

Rien

2026-04-02 • via Nuitee
J
Jere • family_with_children • us
9
Pros:

The staff was very helpful. Mr.S Nakamura assisted us through our Airporter mishap. He was helpful in helping us correct the problem and everything worked out.
Arigato

2026-03-31 • via Nuitee
K
KATOU • solo_traveller • jp
8
まぁまぁ、満足です！
Pros:

前回も宿泊して良かったので、今回も利用させてもらいました！
部屋も広く、伸び伸びと過ごせた。

Cons:

ユニットバスは古いのか、ちょっと汚れていた箇所があった。

2026-03-31 • via Nuitee
S
SAORI • solo_traveller • jp
9
また泊まりたいです。
Pros:

駅から近く、すぐ横にCVSがありとても便利だった。ホールにコーヒーやお茶のマシンがあり自由に飲む事が出来たのが有り難かった。必要な物だけピックアップ出来るアメニティは環境に配慮されていて部屋は綺麗で静かスタッフの方も親切だった。

2026-03-30 • via Nuitee
G
Gil • family_with_children • au
7
Convenient stay in Tokyo Stay Gotanda, close to everything tou
Pros:

Location is very central

Cons:

Space.

2026-03-30 • via Nuitee