Prima Hotel Pattaya

Hotels
•
Independent
7.4 (50 reviews)
157/22 M.5 Naklua, Banglamung, Pattaya, Chonburi, 20150 , Pattaya , TH
66-38-370705-7

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Facilities

Meeting rooms
Fitness facilities
Parasailing nearby
Long-term parking
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
See all facilities

Review Highlights

Pros:
Pool
Good/near beach location
Tasty breakfast/variety
Clean/spacious rooms reported by some guests
Good facilities
Cons:
Poor staff behaviour / check-in problems
Dirty room on arrival / inconsistent housekeeping
Noisy or old air conditioning; A/C leaks
Hard or sagging beds
Poor bathroom condition in some rooms
Occasional extra charges at check-in
Early-morning bus noise reported

Categories

Cleanliness
5.5
Mixed but leaning negative: several guests reported very dirty rooms, uncleaned rooms on arrival and poor washroom condition; other guests noted clean rooms, so overall inconsistent cleanliness.
Service
5.8
Mostly negative reports about staff behaviour and check-in problems (rudeness, asking for extra payment, long wait at reception), though a few guests described friendly/helpful staff.
Location
9.8
Generally praised: described as a good location and close to the beach; one complaint about buses arriving early and causing noise but location itself is seen as a strong positive.
Room Quality
6.2
Mixed comfort: positives include spacious, well-appointed rooms and large beds; negatives include very hard beds, sagging mattresses, noisy/old air conditioners and occasional poor bathroom condition.
Amenities
9
Strong positives: pool repeatedly mentioned as nice and a key pro; breakfast generally praised though some found selection limited; one report of A/C leaking but amenities overall viewed positively.
Value for Money
7
Mixed: some guests stated the hotel was good value, while others were frustrated by unexpected extra charges and service issues that reduced perceived value.
Food and Beverage
8.7
Generally positive: breakfasts described as tasty with good variety (including fruits and noodle dishes); a few guests noted the breakfast selection was somewhat limited.
Overall Experience
7.2
Varied overall impressions: several guests had very positive stays citing cleanliness and atmosphere, while others had their stay spoiled by service, check-in issues, or room problems; overall falls close to the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-30 11:23

Property Description

Experience the perfect getaway at Prima Hotel Pattaya, where luxury and comfort meet stunning views.

Recreational Oasis
Unleash your fitness routine at our 24-hour fitness center or unwind in our serene garden and terrace. Enjoy complimentary wireless internet and concierge services that cater to your every need.

Culinary Delights
Savor exquisite dishes at our Prima restaurant or indulge in room service during limited hours. With 2 coffee shops and 6 vibrant bars/lounges, there’s always a perfect spot to relax with a refreshing drink.

Versatile Event Spaces
Plan your next meeting or event in our elegantly designed conference center that boasts versatile meeting rooms. With additional amenities like limo service and roundtrip airport shuttles available, your stay will be seamlessly convenient.

Unlock an unforgettable experience in Pattaya—book your stay at Prima Hotel today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Pets

    Pets not allowed

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.4
Based on 50 reviews
Cleanliness: 5.5
Service: 5.8
Location: 9.8
Room Quality: 6.2
Amenities: 9
Value for Money: 7
Food and Beverage: 8.7
Overall Experience: 7.2
R
remlap • solo_traveller • gb
7
Pros:

Hotel was clean

Cons:

Too many children

2026-06-05 • via Nuitee
P
Pornpat • solo_traveller • th
9
Pros:

ห้องพักมีขนาดใหญ่ดี​ ​อาหารเช้าดี​

Cons:

การ์ดห้องพักให้ใบเดียวน้อยเกินไป​ไม่สะดวก​

2026-06-04 • via Nuitee
S
Shehan Dilruk • couple • lk
10
2026-06-04 • via Nuitee
P
Pasawan • couple • th
1
รวมๆ แล้วผิดหวัง
Pros:

อาหารเช้าย้งเป็นแบบบุฟเฟ่ต์หลากหลายเพราะแขกเยอะ แต่รสชาดธรรมดา ขอบคุณแม่บ้านที่แต่งเตียงให้

Cons:

คิดว่าโรงแรมคือโซนสีขาวที่ลงรูปไว้ทั้งหมด เพราะจะพาแฟนไปถ่ายรูป แต่พอไปถึง first impression ไม่ได้ ไม่มีเบล ต้องขนของเอง มีรปภ.มาเดินดู แล้วก็บอกว่า อ้าว เบลหายไปไหน แล้วก็เดินไป ไม่ได้ช่วยอะไร หาที่จอดรถเอง ซึ่งเต็มที่ชั้นใต้ดิน วนหาเจอที่จอดรถเหมือนที่จอดรถพนักงาน เดินมาล็อบบี้แล้วก็บอกให้แจ้งเบลเอากระเป๋าให้ด้วย รีเซฟชั่น 2 คน ก็ไม่ได้แจ้งอะไรมาก สรุปห้องพักอยู่ในตึกที่ไม่ได้มีสีขาวเหมือนในรูป เป็น type สูงที่เขียนว่า seaview แต่เป็น seaview ระหว่างตึกโรงแรมอื่น แต่ก็เห็นทะเล มีอ่างอาบน้ำหน้าระเบียง มีร่องรอยเหมือนเคยมีม่านมั้งปิดให้ แต่ตอนที่ไปไม่มีอะไรปิดเลย ทั้งๆ ที่มีตึกอื่นอยู่ ถ้าจะเปลือยอาบน้ำที่ระเบียงก็ยังงงๆ ว่ามันส่วนตัวจริงๆ ใช่ไหม อ่างอาบน้ำไม่สะอาด

2026-05-31 • via Nuitee
D
Daniil • extended_group • ru
7
2026-05-25 • via Nuitee
F
Farhad • solo_traveller • bd
3
I wouldn’t recommend anyone to go there.
Pros:

Pool and the breakfast was good. Apart from those 2 facilities, they have nothing. Poor quality of staffs behaviour.

Cons:

I have selected a sea view room but they initially gave me a city view room and room was very dirty. I requested to clean but they didn’t respond. So I went to lobby but the staffs behaviour is bad. They asked 1000 bath more to provide a clean room in another building. That room was clean but washroom condition was poor. I haven’t get a smile from any of their staff.

2026-05-23 • via Nuitee
S
SAOWAROS • extended_group • th
8
Pros:

good location , good facility

2026-05-18 • via Nuitee
R
Ron • couple • nl
1
2026-05-17 • via Nuitee
S
Sean • solo_traveller • gb
10
2026-05-11 • via Nuitee
K
Kotchapan • family_with_children • th
10
คุ้มค่าเงิน
Pros:

สระน้ำ

Cons:

ไม่มี

2026-05-05 • via Nuitee
เพ็ชรประดิษฐ์ • couple • th
10
2026-05-04 • via Nuitee
B
Boontuwong • family_with_children • th
10
2026-04-26 • via Nuitee
L
Larisa • couple • ru
10
Расположение удачное .
Pros:

Отдыхали в марте 26г, заселили в основное здание , на 3 этаже , вид на море . Что не понравилось, это кондиционер прошлого столетия, громыхал как трактор, спать было под него совсем невозможно , и кровать , ну очень жесткая. Завтраки очень вкусные , на любой вкус, выбор и фруктов разнообразный и лапши с курицей . Еще не понравилось что рано утром подъезжали автобусы к центральному входу , работали и мешали спать . Заселение было ровно в 14.00 .

Cons:

Кондиционер и жесткая кровать

2026-04-21 • via Nuitee
ขรพรรษ • solo_traveller • th
10
2026-04-21 • via Nuitee
P
Pavel • solo_traveller • ch
8
sehr gut
Pros:

Nähe zum Strand.

Cons:

Die letzten 3 Tage tropfte Wasser aus A/C. Gemeldet, aber nicht repariert.

2026-04-18 • via Nuitee
Y
Yash • solo_traveller • ae
10
2026-04-17 • via Nuitee
ชัชวาลย์ • solo_traveller • th
8
2026-04-15 • via Nuitee
C
Chawengporn S. • solo_traveller • th
9
Pros:

I had a wonderful stay at Prima Hotel Pattaya. I really loved the atmosphere and overall experience. The hotel is clean, comfortable, and the staff are friendly and helpful, which made my stay even more enjoyable.
The only small downside was the breakfast selection, which was a bit limited. However, everything else was great, and I would still highly recommend this hotel.
Overall, it was a very good stay, and I would definitely come back again!

2026-04-10 • via Nuitee
M
Marina • couple • ru
10
2026-04-05 • via Nuitee
M
Mohamad • couple • sg
8
2026-04-01 • via Nuitee