Alaia Lodge

Hotels
Independent
9 (25 reviews)
Rte du Rawyl 10, Crans-Montana, 3963 , Crans-Montana , CH

Pets allowed

Facilities

Full-service spa
Front entrance ramp
Express check-out
Express check-in/check-out
Ski storage
Elevator
Hiking/biking trails nearby
Ski storage
Breakfast available (surcharge)
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Excellent service
Good value for money
Great location
Cons:
Issues with cleanliness related to waste disposal
Slightly rigid bedding

Categories

Cleanliness
8.33
The review mentioned issues with waste disposal by restaurant staff which may affect perceived cleanliness.
Service
9.8
Excellent help and service from Carole, the manager, and her sister went that extra mile.
Location
9.34
Very well located, close to the center and ski lifts, perfect for hiking.
Room Quality
8.79
Very large room in very good condition; bedding slightly rigid.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
9.28
Very good value for money.
Food and Beverage
8.33
Staff at the restaurants had negative remarks about waste disposal affecting the experience.
Overall Experience
9.3
Overall enjoyed the stay and will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:20

Property Description

Indulge in a serene escape at Alaia Lodge, nestled in the enchanting Crans-Montana region, where relaxation meets adventure.

Unwind and Rejuvenate
Pamper yourself in our spa, offering relaxing massages that will melt away your stress and revitalize your spirit.

Culinary Delights
Enjoy a variety of flavors at our two exquisite restaurants, and unwind with a refreshing cocktail at one of our inviting bars/lounges after a day of exploring.

Prime Location
Conveniently located just a short stroll from the Crans-Cry d'Er Gondola and Golf Club Crans-sur-Sierre, adventure and breathtaking views are at your doorstep.

Escape the ordinary and experience comfort and luxury like never before. Book your stay at Alaia Lodge today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets allowed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

9
Based on 25 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 9.28
Food and Beverage: 8.33
Overall Experience: 9.3
T
Tinelli
10
Pros:

Molto bella e particolare

2025-10-04 via Nuitee
R
Roger
10
Pros:

Very good value for money. Excellent help and service from Carole, the manager, and her sister who both went that extra mile to make our stay so enjoyable. Will definitely stay here again.

2025-08-25 via Nuitee
A
Amélie partner
10
Pros:

L’hôtel est très beau et bien entretenu. Super bien placé également proche du centre et des télécabines, parfait pour nos randonnées.
Le seul point négatif serait que le personnel des restaurants en dessous de l’hôtel jette les déchets (bouteilles) dans les conteneurs entre 22h et minuit…pas très agréable.

2025-08-07 via Nuitee
M
Michael
8
Alaïa top
Pros:

Hôtel très bon rapport qualité / prix, très grande chambre en très bon état ; literie un poil rigide, mais personnel extrêmement accueillant et attentif; merci beaucoup.

2025-07-11 via Nuitee
F
Frida
10
Pros:

Virkelig hjælpsomt personale

2025-07-05 via Nuitee
C
Chen
10
Pros:

Really nice hotel for the price we paid. Good location and convenient to everything

2025-03-26 via Nuitee
S
Sandra
6
Pros:

Pas bien accueilli lors de notre arrivée
Lors de la fin du séjour , lors de la remise des voire la réceptionniste super sympa contrairement à celui de la veille très aigrie et antipathique une froideur

2025-03-12 via Nuitee
K
Kirill family
10
Pros:

Great location! Its just 3 min walk from lifts. They also provided parking with no additional charges. They have ski room with boot heaters. Highly recommend!

2025-01-29 via Nuitee
E
Emery
10
Great ski soot
Pros:

Great location and a quick walk to the Cry d’er lift. Across the street from the bus stop and in the town plus a quick walk to Montana, grocery stores and a lot of restaurants nearby. Rooms are spacious and well designed, separate WC from the shower and sink which is great. Lots of plugs and adapters available in the room. Great views. Basic tea and instant coffee plus two bottles of water at check in. They should have resticked the coffee but didn’t but a quick ask. Great view of the mountains and nice balacony.

2025-01-24 via Nuitee
P
Patricia
10
Super
Pros:

Nous avons passé une excellente nuit et profité du restaurant très agréable sympathique et délicieuses pizzas

2025-01-19 via Nuitee
V
Verified traveler
8
Gutes Hotel
Pros:

neues Hotel, sehr gute Betten und Dusche.
Frühstück lässt zu wünschen übrig, Serviceangestelle ist unmotiviert und Auswahl limitiert.

2025-01-12 via Nuitee
T
Thomas
2
Niemand verantwortlich
Pros:

Feueralarm mitten in der Nacht. Niemand vom Hotel ist gekommen. Familie die nicht rein konnte hat vor unserer Zimmertüre "geschlafen" mit einem Baby. Wir waren die ganze Nacht wach. Nach 2 Wochen immer noch keine Rückmeldung/Rückerstattung. Es kann einfach nichts sein, dass niemand das Picket-Handy dabei hat, und niemand erreichbar ist.

2024-11-03 via Nuitee
F
Fabrice
10
Pros:

Petit week end parfait en famille.
Petit dejeuner au top

2024-10-21 via Nuitee
T
THIERRY
8
Pros:

Chambre très agréable avec un beau volume sous le toit. Un seul problème c’est la ventilation globale et surtout de la salle de bain qui pose vraiment problème. D’autre part la conception de la douche est problématique car vous ne pouvez pas prendre une douche sans mettre de l’eau partout et rien ne sèche
Sinon petit déjeuner excellent dans une salle très agréable et le personnel est charmant.

2024-09-16 via Nuitee
P
Patrik partner
10
Pros:

-

2024-08-19 via Nuitee
M
Mattia partner
8
Pros:

A pochi minuti a piedi dal centro.
Struttura rinnovata con camere ampie e confortevoli.
Buon rapporto qualità/prezzo.

2024-08-17 via Nuitee
P
Pierre-Yves family
10
Pros:

Excellent hotel.

2024-08-07 via Nuitee
H
Helmut
8
Pros:

Der Aufenthalt war soweit ok jedoch unser Zimmer der Klasse Deluxe zuzuordnen ein wenig übertrieben. Kein Safe, wenig Schränke wir lebten aus dem Koffer, nur 1 Stuhl auf dem Balkon, kein Kühlschrank ...

Zum Glück waren die Herren im Restaurant mehr als freundlich!

SG, Helmut

2024-08-05 via Nuitee
V
Verified traveler
8
Pros:

The lodge is in a great location close to the bus, the lake, good restaurants, and the gondola. Unfortunately I didn’t check well enough the pictures and was a bit disappointed by the view. You mostly see trees from the window/balcony and not the mountains. If you drive, it’s good because there’s a parking lot. The sheets were comfy, the towels were nice and it was very clean. Check in and out is contactless. Overall very good budget option in Crans.

2024-08-05 via Nuitee
J
Julien partner
10
Pros:

Localisation centrale à Crans. Bar et resto à côté. Chambre taille agréable. Manque rideaux occultants. Chambre supérieure avec petite terrasse ensoleillée. Globalement très bien

2024-08-01 via Nuitee