Hotel Airone Isola d'Elba

Hotels
Independent
8.6 (60 reviews)
Località San Giovanni, Portoferraio, LI, 57037 , Portoferraio , IT

Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Table tennis
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Well-kept property
Excellent front desk service
Cons:
Room temperature issues
Invasive cleaning staff

Categories

Cleanliness
7.28
Cleanliness issues mentioned regarding the beach and the condition of the property.
Service
9.99
Front desk service was excellent and helpful, although there were issues with cleaning staff.
Location
9.79
Standard location quality, with some positives about it being a base for Elba.
Room Quality
6.24
The temperature control and the security of the room were significant issues.
Amenities
9.77
Amenities were not specifically mentioned but inferred as standard for hotel tier.
Value for Money
9.73
Value perceived as reasonable considering the age and upkeep of the property.
Food and Beverage
8.28
Restaurant not connected to the hotel building noted as a negative.
Overall Experience
7.75
Overall experience impacted heavily by room issues and service situation.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:07

Property Description

Relax and Unwind
Indulge in a day at the private beach, outdoor pool, or waterslide for a rejuvenating experience.

Delicious Dining and Drink Options
Dine at the hotel restaurant, with room service available, and enjoy a refreshing beverage at the bar/lounge or poolside bar.

Convenient Amenities and Services
Benefit from complimentary Wi-Fi, concierge services, and a business center. Plus, make use of the airport shuttle, free parking, and more.

To experience all this and more, book your stay at Hotel Airone Isola d'Elba today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from May to September.
  • Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PSA

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.6
Based on 60 reviews
Cleanliness: 7.28
Service: 9.99
Location: 9.79
Room Quality: 6.24
Amenities: 9.77
Value for Money: 9.73
Food and Beverage: 8.28
Overall Experience: 7.75
J
Jeffrey family
8
Pros:

This is an older property but well kept and clean. Front desk service was excellent and helpful. The only detractor is the restaurant is not connected to the main hotel building with no covered walkways during rain.

2025-09-23 via Nuitee
C
Clarissa partner
2
Pros:

Let me start by saying that if I could give zero stars, I would. This was the absolute worst stay I’ve ever had in my life. On top of it being extremely hot outside, the temperature in the room would not go down despite the maintenance man “fixing it” 4 times. The wifi didn’t work and we had to use hotspot from a neighbor. We locked the back door and somehow a little girl was able to get into our room. Luckily my husband and I were only talking. Both the front and back door took the both of us to push it for it to fully close. The beach was dirty. Day 2, while we kept the “do not disturb” sign on the front door- a cleaning lady entered through the back door insisting that it was time for her to clean. I tried telling her no thank you, she kept walking further into my room while I was covering myself with a pillow because we had just woken up. She tries to go into the restroom and I tell her my husband is in there. She stands there with me waiting for him to get out to put extra towels and toilet paper. I was absolutely desperate to leave so we ended up finding a different hotel down the road for the rest of our stay. This was the worst part of our honeymoon. We didn't want to waste time fighting with them there so we checked out that morning.

2025-07-10 via Nuitee
W
Willem partner
8
Pros:

Prima hotel als uitvalsbasis voor Elba.

2025-07-10 via Nuitee
W
Walter
10
Pros:

My brief 3 day stay at the Airone Hotel was absolutely fantastic. The place and the surrounding park is well maintained, the rooms always clean and staff ready to help.

2025-05-24 via Nuitee
A
Antonio
10
Ottimo
Pros:

Tutto perfetto

2025-05-01 via Nuitee
2
273jacquelinem Couples it
10
Great hotel. Lovely location.
Pros:

Lovely hotel with beautiful grounds. We were upgraded to a room with a balcony overlooking the lake. The staff are all friendly and the breakfast is good. Lovely views across the bay to portoferraio and the lake had lots of egrets!It was a great find!

2024-10-03 via Tripadvisor
G
Garnier
8
Pros:

Really appreciate that its a kid friendly hotel. Great stay there. Amazing view from our room.
If I could say something to improve : the climatisation was a bit louder in the room, the second little bed was in the light of the hall at night and a bit noisy...

2024-08-23 via Nuitee
S
Silvia Lieselotte
8
Pros:

Der Pool war sehr gut, mit Meerwasser. Viele Kinder, auf die man Rücksicht nehmen musste. Das Baden im Meer war nicht einladend und der Weg zum Pool etwas weit. Das Ortszentrum war nicht zu Fuß zu erreichen, auch gab es in der Nähe keine Lokalitäten, so dass man auf den Pkw angewiesen war oder eben im hoteleigenen Restaurant speisen musste, leider nicht sehr günstig. Toller großer Parkplatz vorhanden.

2024-08-04 via Nuitee
D
Dag-Frode
6
Fint hotell for barnefamilier - par bør styre unna
Pros:

Ok hotell for barnefamilie som bare bruker basseng idet vannkvaliteten i sjøen gjør at det ikke kan bades her. Enkel, men ok standard - dog veldig lytt. Hyggelig betjening - ok frokost. Et stort pluss er at hotellet tilbyr båtskyss med en fantastisk flott fyr til en rimelig pris.

2024-08-01 via Nuitee
T
tronds945 Couples
6
Private beach is unsafe to swim in
Pros:

Nice hotel and grounds with good food and service. But we came there partly for the advertised «private beach», but the very polluted waters makes it unsafe to swim in the sea there. The staff even recommend other beaches outside of the bay. The polluted lagoon next to hotel seem to be breeding ground for mosquitos.

2023-09-19 via Tripadvisor
P
Peter
6
Meh
Pros:

Positives: the pools are great for kids and the restaurant has good quality food.
Negatives: the beds are VERY hard so we didn't get a single nights good sleep during our stay.
Also there was an incredibly loud party behind the hotel two nights in a row so our kids had to move to our room (we're talking nightclub-level loudness...)
The food in the restaurant is good but the staff seems miserable and also we had random items added to our bill a couple of times (possibly accidentally, but no matter what, it's annoying to feel you need to scrutinize your bill)
Yes there is a beach, but it's not fit for swimming due to algae and rocks. The whole week we did not see a single person in the water.
Overall this hotel has a lot of facilities but it feels a bit old and tired, and the rooms are fairly basic.

2023-08-27 via Nuitee
Z
zalaks88 Family it
10
Perfect for families
Pros:

Very good hotel
Super comfortable for families with ground floor family room, nice arra outside the room so the kids can play
Good restaurant with high level food and above all the service is just perfect
Both in the F&B section and the reception
We were there in ferragosto and they made an amazing event with super luxury aperitivo and dinner

2023-08-22 via Tripadvisor
J
JOSEPH
8
Pros:

Hard to get to with bus system

2023-07-10 via Nuitee
4
419sinih Family
4
Dissappointment
Pros:

The room was worn out, the floor very slippery and the air conditioning noisy. The bathroom started to float after all gourmet of us had taken a shawer. The dinner was average quality for an all inclusive hotel. The breakfast was a disappointment. Overall not a four star experience and therefore overpriced for this quality.

2023-07-06 via Tripadvisor
J
James
8
Linda vista y personal amigable.
Pros:

El hotel es muy bonito y el servicio del personal lo hizo excepcional, principalmente la atención del personal del bar (Rocco y Geuseppe) quien hicieron amena las noches de mi estancia, su amabilidad de otro mundo. Lo que menos me gusto fue que al hotel le falta mantenimiento y limpieza.

2023-06-24 via Nuitee
W
Wayne family
10
Pros:

The staff was very friendly. Francesca was extremely helpful with a medical issue my wife had. We will return. Take the bus into town to avoid taxi fees. Highly recommended.

2023-06-22 via Nuitee
G
Gina family
10
Pros:

great place to stay with a great parc surrounding it. very friendly staff and clean as well as spacious rooms. we chose to have dinner there too and the food was really great.
would definitely love to come back.

2023-06-18 via Nuitee
C
Claudia
8
Prezzo eccessivo per la prestazione
Pros:

Qualità prezzo molto discutibile, camera poco pulita , piena di zanzare, poco confortevole. Colazione, location , servizi molto buoni

2023-06-13 via Nuitee
L
lauraz415 NONE
10
Excellent Hotel, very courteous staff.
Pros:

Excellent Hotel, very courteous staff. Management very attentive to customer hospitality. Beautiful swimming pool, many activities including the possibility of renting chairs and umbrellas on the most beautiful beaches of the island. To be recommended and to come back

2022-09-05 via Tripadvisor
R
Robert
6
Badehotell?????
Pros:

Vennlig og service innstilt personale. Rommene er litt slitne og aircon virker fryktelig dårlig. Kaldeste vi fikk rommet til var 22,5 grader om natta. Stranda tilhørende hotellet er ubrukelig å bade på. Skarpe steiner og mudder. En liten båttur unna fikk vi ordentlige bademuligheter. Underholdning i felles området på kvelden var så høyt at du hørte det over hele området. Unødvendig høyt nivå. Vil du bade i sjøen velg et annet Hotel.

2022-08-02 via Nuitee