Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Inconsistent cleanliness
No breakfast options
Small room sizes

Categories

Cleanliness
7.91
Several reviews mentioned cleanliness positively, but some indicated it could improve.
Service
8.88
Friendly and helpful staff were frequently mentioned.
Location
9.42
Great location comments were prominent throughout the reviews.
Room Quality
7.87
Rooms were often noted as small and in need of updates.
Amenities
8.4
Amenities like in-room washer and friendly staff were positively highlighted.
Value for Money
7.36
Some reviews noted that the prices felt high for the quality received.
Food and Beverage
6.91
Mixed sentiments about breakfast quality, with many reviews suggesting it was underwhelming.
Overall Experience
8.88
Overall, many guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

City Views and Kitchenette Rooms
Experience the charm of central Tokyo from the 14th to 25th floors of Tokyu Stay Aoyama Premier. Enjoy city views from your stylish room equipped with a convenient kitchenette, flat-screen TV, and in-room washer/dryer.

Convenient Location and Free Wi-Fi
Just a 2-minute walk from Gaienmae Subway Station, our hotel offers easy access to Shibuya and Ginza. Stay connected with free Wi-Fi throughout the property and explore nearby stores and restaurants on the first two floors.

Delicious Dining Options
Indulge in a Western buffet breakfast at Monte Azul or savor Italian, Chinese, and more at Passage Aoyama. With a variety of cuisines right at your doorstep, your culinary cravings are sure to be satisfied.

Book now and elevate your Tokyo stay at Tokyu Stay Aoyama Premier!

Important information:

For stays of 6 nights or less, simple cleaning (towel change and garbage collestion only) is availbale upon request.
For stays of 7 nights or more, in addition to simple cleaning, the room is fully cleaned once a week (including bed making and floor cleaning service). Additional room cleaning is avaiable upon request with an additional cost.

Toiletries: Guests can choose their own from a selection of toiletries offered on the 13th floor lobby. Only toothbrushes are provided in the guestroom.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2132 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 8.88
E
Ezekiel solo_traveller ch
9
2026-02-14 via Nuitee
E
Ezekiel solo_traveller ch
9
2026-02-14 via Nuitee
Y
yaoita family_with_children jp
7
2026-02-14 via Nuitee
S
Shio family_with_children jp
8
2026-02-13 via Nuitee
M
Midori family_with_children jp
7
2026-02-13 via Nuitee
T
TADAMICHI family_with_children jp
10
2026-02-12 via Nuitee
M
MeiHui extended_group tw
8
2026-02-12 via Nuitee
M
MeiHui couple tw
8
2026-02-12 via Nuitee
S
Stuart solo_traveller au
10
2026-02-12 via Nuitee
V
Valdez couple us
8
Good..we will be back
Pros:

Close to the train station. Clean and friendly staff.

Cons:

I wish they had firmer pillows to sleep on.

2026-02-12 via Nuitee
T
tomohiro couple jp
8
2026-02-11 via Nuitee
W
Wei Sheng family_with_children tw
10
2026-02-11 via Nuitee
K
Kaori couple jp
9
また機会があったら泊まりたいです。
Pros:

24階からの眺め、広い間取り、コーヒーとポップコーンのサービス、空気清浄機や備え付けの洗濯機のために洗剤の準備がされている配慮、外苑前駅にも近く、周辺地域のお店などの利用も便利な場所でした。
受験のための前泊でお世話になりましたが、予約時からお部屋など配慮していただけるとのメールがあり嬉しかったです。

Cons:

しいていうなら、エアコン吹き出し口にやや埃が付いており、古いタイプのためか音や直接風が当たる位置では乾燥が気になりました。

2026-02-11 via Nuitee
K
Kungvannarongkul couple th
9
2026-02-09 via Nuitee
E
Emiko couple jp
7
2026-02-09 via Nuitee
J
Jasman couple au
10
I loved it
Pros:

Very quick check in, polite staff, very quite, everything you need is available, station very close by, and the hotel is close to everything, just not too clean

Cons:

Not very clean

2026-02-09 via Nuitee
あさ solo_traveller jp
8
Pros:

ドライアー、シャンプーコンディショナー等がRifaで嬉しかった

Cons:

朝食を用意するお皿の収納場所が分かり辛かった

2026-02-08 via Nuitee
陽子 family_with_children jp
9
2026-01-31 via Nuitee
I
Isabella couple au
10
A wonderful, stress-free stay in a perfect location with some of the loveliest and most thoughtful staff we experienced
Pros:

The staff were truly exceptional and made the entire stay feel seamless from start to finish. They were incredibly kind and patient with us to try speaking Japanese while happily switching to English when we got stuck. The amenities were great (loved the popcorn snacks!), the room was spacious enough for two large suitcases plus two smaller ones, and the bathroom was clean and a really comfortable size. The location was perfect, easy walking distance to trains, amazing food spots, cafes, and convenience stores every few hundred metres.

Cons:

Everything was amazing but my only note here is that someone could check behind the couch cushions more carefully. My phone slipped down the back and there were a few forgotten items, including a used hairbrush.

2026-01-31 via Nuitee
V
Viktorova family_with_children gb
10
Pros:

Excellent hotel. Great location. Very quiet

2026-01-30 via Nuitee