Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Staff adhere to local safety protocols
Cashless payment available
Fire extinguishers
Smoke alarms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable amenities
Cons:
Inconsistent cleanliness
No breakfast options
Small room sizes

Categories

Cleanliness
7.91
Several reviews mentioned cleanliness positively, but some indicated it could improve.
Service
8.88
Friendly and helpful staff were frequently mentioned.
Location
9.42
Great location comments were prominent throughout the reviews.
Room Quality
7.87
Rooms were often noted as small and in need of updates.
Amenities
8.4
Amenities like in-room washer and friendly staff were positively highlighted.
Value for Money
7.36
Some reviews noted that the prices felt high for the quality received.
Food and Beverage
6.91
Mixed sentiments about breakfast quality, with many reviews suggesting it was underwhelming.
Overall Experience
8.88
Overall, many guests expressed satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:44

Property Description

City Views and Kitchenette Rooms
Experience the charm of central Tokyo from the 14th to 25th floors of Tokyu Stay Aoyama Premier. Enjoy city views from your stylish room equipped with a convenient kitchenette, flat-screen TV, and in-room washer/dryer.

Convenient Location and Free Wi-Fi
Just a 2-minute walk from Gaienmae Subway Station, our hotel offers easy access to Shibuya and Ginza. Stay connected with free Wi-Fi throughout the property and explore nearby stores and restaurants on the first two floors.

Delicious Dining Options
Indulge in a Western buffet breakfast at Monte Azul or savor Italian, Chinese, and more at Passage Aoyama. With a variety of cuisines right at your doorstep, your culinary cravings are sure to be satisfied.

Book now and elevate your Tokyo stay at Tokyu Stay Aoyama Premier!

Important information:

For stays of 6 nights or less, simple cleaning (towel change and garbage collestion only) is availbale upon request.
For stays of 7 nights or more, in addition to simple cleaning, the room is fully cleaned once a week (including bed making and floor cleaning service). Additional room cleaning is avaiable upon request with an additional cost.

Toiletries: Guests can choose their own from a selection of toiletries offered on the 13th floor lobby. Only toothbrushes are provided in the guestroom.

The full amount of the reservation must be paid at check-in.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 2199 reviews
Cleanliness: 7.91
Service: 8.88
Location: 9.42
Room Quality: 7.87
Amenities: 8.4
Value for Money: 7.36
Food and Beverage: 6.91
Overall Experience: 8.88
O
OKANO • family_with_children • jp
7
2026-04-18 • via Nuitee
J
Joshua • couple • us
9
Nice location medium upper budget 8/10
Pros:

The property was close to the foreign dignitaries “palace” and had lots of cool little parks and shrines within walking distance.

Cons:

There did appear to be dust on some of our shelves and refrigerator, other than that it was clean.

2026-04-18 • via Nuitee
K
Kalani • couple • au
10
Pros:

Rooms had everything you need. Cleanliness was exceptional

2026-04-18 • via Nuitee
D
Dionisis • couple • gr
8
2026-04-18 • via Nuitee
A
Amit • couple • us
10
Pros:

The hotel is in a perfect location, very convenient and close to the metro. The staff are kind, welcoming, and always happy to help with anything we needed. The rooms are clean, comfortable, and well-maintained. Highly recommend this hotel and the overall experience.

2026-04-17 • via Nuitee
M
MESUT • solo_traveller • tr
9
Pros:

Konumu çalışanları ve her şey güzeldi.

Cons:

Japonya'da genel bir durum odaların küçüklüğü biraz depresif hissettiriyor

2026-04-16 • via Nuitee
K
Kevin • family_with_children • fr
10
2026-04-15 • via Nuitee
C
Christina • family_with_children • ch
1
2026-04-15 • via Nuitee
J
Jinkie • family_with_children • ph
9
2026-04-14 • via Nuitee
N
Nancy • solo_traveller • us
9
Very nice, but few restaurants in the area
Pros:

Room was beautiful and clean. Staff was very kind and very helpful.

Cons:

It was not very easy to find restaurants in the evening. We are not young, were tired, and did not want to take a taxi or train to have dinner. We found restaurants we were happy with but really had to search the neighborhood and Google was no help. There were plenty of food stores, though for one early morning breakfast in our room. The area has office buildings, high end furniture stores, a baseball stadium and a convenient subway station - Gaiemmae. The Reset lounge (I think it is called) in the hotel was never open when we were interested in using it, but I am sure it is lovely.

2026-04-14 • via Nuitee
I
Ida • family_with_children • dk
8
2026-04-14 • via Nuitee
I
Ida • family_with_children • dk
8
2026-04-14 • via Nuitee
M
Manuschanok • family_with_children • th
8
2026-04-14 • via Nuitee
J
Jose Carlos Ribeiro • family_with_children • br
9
Bom custo beber localização
Pros:

Instalações confiáveis e limpas, com serviços de cortesia de água, café, pipoca e etc

Cons:

O quarto é estreito com a cama de casal normal encostada na parede só sobra 6cm de es

2026-04-14 • via Nuitee
O
Oyej • couple • us
10
It was a very pleasant stay and conveniently located.
Pros:

Although the lobby is not located on the ground floor (and it felt more secure), we appreciated the easy access to our floor. In-room washer/dryer was very convenient. Location is easy access (5-minute walk) to Gaienmae Station and along the way, there's a few cafe/bakeries and a market.

Cons:

n/a

2026-04-12 • via Nuitee
M
Marco • couple • ca
8
2026-04-12 • via Nuitee
M
Marta • couple • es
6
Pros:

La cama era cómoda y el servicio era muy simpático. La ubicación era buenísima!

Cons:

La habitación era muy pequeña, no tenía armario. El desayuno incluido era un sandwich congelado y arroz.

2026-04-12 • via Nuitee
C
Cécile • extended_group • de
8
Pros:

Die Zimmer sind gut ausgestattet. Das Personal ist sehr freundlich.

2026-04-12 • via Nuitee
L
Lucía • couple • ar
7
Pros:

Bien la ubicación pero muy caro para las prestaciones

Cons:

El tema de que no haya limpieza diaria es muy difícil en habitaciones tan chicas para una estadía larga. La verdad que el precio es elevado para que no lo tenga

2026-04-10 • via Nuitee
L
Lim • family_with_children • sg
2
Great disappointment and disgust. Will never come back here again.
Pros:

the coffee machine was pretty decent.

Cons:

the room was filthy when we checked in. bathtub drainage is choked full of hair, place was dusty in every corner (literally balls of dust on the walls). cleaning of room has to be paid and is basically just making our bed. tissue box was not refilled daily. washing machine was black and dusty. staff did not greet us at all in the morning, and almost felt like they shunned us (which is shocking for Japan). we have been to Tokyo so very often and this is quite literally the worst hotel we have ever stayed, to be honest. bonus: our window is a full view of a cemetery.

2026-04-10 • via Nuitee