PLAY Hatzuk Beach

The hotel has the perfect location, along a beautiful beach. It borders Tel Aviv, and other central cities in Israel, which means you can get to various locations easily. The hotel CEO, Orly, gives personal attention to all details and guests like nothing I’ve experienced before. Staff greats you every time they see you. Dining in the hotel is in the coffee shop, which serves excellent breakfast, and Mediterranean menu throughout the day. Rooms are clean, and have a little kitchen that serves us perfectly. Will definitely use this hotel again in future travel.

Terrible condition of the property and maintenance ! Even after discussing with the duty manager

Don’t ever stay there if Orly is the manager!! She comes to work everyday with a mission to make guests miserable. After 12 years staying here every summer we decided that until this witch is fired we will not stay there again. She turned our vacation to a nightmare!

Hotel was packed with people who are not guest of the hotel especially on the weekend
Management was not kind, not an hotel I would go back to

Liked the size and layout of the room and the easy check-in and the breakfast.

Everything else was disappointing:
the mean hotel manager (Orly) who blocked our exit and screamed at us when we tried to bring our kids to the pool (which was only open until 6 pm),
the lack of direct access to the beach (you have to walk a half mile in the sun on a dangerous road around a construction site to get there),
the dirtiness of the elevators and hallways and breakfast tables,
the ugly stains on the room furniture and walls…

Enjoyed our suite and the refrigerator, stove top, microwave and work area. Small but functional. Staff was helpful as needed, and facility pool was beautiful and enjoyable, along with snack bar on site.

Breakfast was a plus, and delicious with nice salads, fruit and omelette to your choosing.
Staff at breakfast were kind and attentive.

Paying for parking was an extra expense that I would have liked to be included at a hotel, but was worthwhile and accessible.

Staff overall were great! Thank you!

The suite was nice and spacious. The window was broken and we needed to change rooms. Not many towels were provided and the coffee machine was broken.

No privacy. Bed sheets was torn. Construction work noise. Bad lighting in the room. Overall appearance was bad

Nice clean organized not right at the city center but right on the beach on a close by suburb
Car is a must but a nice place to be

Very noisy, we came to get some rest and sleep well, we weren’t able to get this simple request from luxury hotel.
After few times we asked to get our neighbors quiet, they hotel offered us to change room, and we got a new room (in the middle of the night) which was more quiet but very simple and without sea view which I paid extra for this

We love staying here, this is our 3rd visit The suite gives of you plenty of room and the hotel is quiet. The pool is large and often empty. The downside of staying here is that it is off the beaten track so you have to be prepared to walk to use public transport or use taxis or have a car. Also no on site food but you do have a great beach bar in 5 mins walk and coffee / tea are provided together with simple cooking facilities.

poorly maintained rooms, very noisy from the aisle of the hotel floor, staff at reception speaking only poorly English, the area around the hotel has nothing, no infrastructure, just empty land and dirty patio and pool area.

It’s was such a bad experience ,
The room was Disgusting ! The staff was unfriendly ..

There is no room service. “Sea view” = partial sea view

Very good location by the beach

No place to drink if you feel thirsty
They don’t do room service
Always looking for to charge you more than you booked

Amazing location & the stuff in the reception super nice & friendly

I love this location by the sea ... the hotel people are very friendly & professional

No shower head in bathtub.
Otherwise excellent facility

The service of the hotel staff. The open buffet breakfast was so good, coffee as well. Excellent!