King Hotel Astana

Hotels
•
Independent
7.8 (70 reviews)
Valikhanov 7, Astana, 010000 , Astana , KZ
7-7172-705705

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Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
No negatives mentioned

Categories

Cleanliness
6.88
Standard quality for this hotel tier.
Service
8.35
Very friendly staff with 100% service.
Location
7.89
Standard quality for this hotel tier.
Room Quality
7.84
Standard quality for this hotel tier.
Amenities
7.87
Standard quality for this hotel tier.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
7.88
Standard quality for this hotel tier.
Overall Experience
7.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:54

Property Description

Indulge in the ultimate retreat at King Hotel Astana, where luxury and comfort meet in the heart of Astana.

Rejuvenate with Onsite Amenities
Pamper yourself with soothing onsite massages or unwind in the relaxing steam room. Enjoy the convenience of complimentary Wi-Fi, concierge services, and gift shops available to cater to your every need.

Savor Local Flavors
Delight your taste buds at our renowned restaurant, Sadaf, offering exquisite local cuisine. With 24-hour room service, you can indulge in culinary delights from the comfort of your room, or unwind with a drink at our sophisticated bar/lounge.

Perfect for Business or Pleasure
Whether you're here for business or leisure, our comprehensive amenities, including a 24-hour business center and spacious conference facilities, ensure a seamless experience. With easy access to major attractions and a roundtrip airport shuttle, your stay will be both productive and enjoyable.

Book your stay now to experience unmatched hospitality at King Hotel Astana!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 70 reviews
Cleanliness: 6.88
Service: 8.35
Location: 7.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.85
L
Lello • solo_traveller • it
9
2026-05-23 • via Nuitee
R
Riza • solo_traveller • gb
6
So so
Pros:

Good location.

Cons:

Staff unfriended. No hot water. Breakfast lacking in choice.

2026-05-22 • via Nuitee
Инара • solo_traveller • kz
7
Cons:

Номера с запахом сигарет

2026-05-22 • via Nuitee
V
Vusal • couple • tr
1
2026-05-22 • via Nuitee
V
Vusal • couple • tr
1
2026-05-22 • via Nuitee
тимур • solo_traveller • ru
10
Pros:

отлично

2026-05-21 • via Nuitee
A
Antonina • solo_traveller • ua
7
Cons:

Відсутність теплої води декілька днів - це було неочікувано

2026-05-21 • via Nuitee
N
Nargiza • family_with_children • kg
2
2026-05-21 • via Nuitee
Сергей • couple • ru
7
2026-05-21 • via Nuitee
Павел • solo_traveller • kz
7
2026-05-20 • via Nuitee
Павел • solo_traveller • kz
7
2026-05-20 • via Nuitee
Волков • solo_traveller • kz
5
Не уверен, что буду останавливаться постоянно в данном отеле.
Cons:

Все два дня не было горячей воды. Могли бы и скидку сделать....

2026-05-20 • via Nuitee
Бекзод • extended_group • uz
1
Cons:

Мы даже не заселялись так как ремонт ужасный и не было воды

2026-05-20 • via Nuitee
Павел • solo_traveller • kz
7
2026-05-20 • via Nuitee
S
Sandugash • solo_traveller • de
8
2026-05-19 • via Nuitee
A
Anuar • solo_traveller • kz
5
2026-05-19 • via Nuitee
A
Anuar • solo_traveller • kz
5
2026-05-19 • via Nuitee
E
Evgeniya • family_with_children • kg
1
Ужасно.
Pros:

Более-менее нормальное расположение. На этом все.

Cons:

Ничего. Ужасные завтраки, ужасный персонал. Разговаривают как на рынке, ничего не знают.
При заселении в отеле не было горячей воды из-за каких-то работ плановых-никто даже не предупредил, не предложил альтернативу или хотя бы извинился. Все три дня проживания нельзя было помыться. Вот вам чайник -погрейте воду и наслаждайтесь.
Номера ушатанные и воняет в ванной.
После выезда написала о забытой вещи-вообще ни ответа, ни привета.

2026-05-18 • via Nuitee
Анатолий • solo_traveller • kz
10
2026-05-18 • via Nuitee
Ли Шиялн • family_with_children • cn
1
2026-05-18 • via Nuitee