King Hotel Astana

Hotels
Independent
7.8 (70 reviews)
Valikhanov 7, Astana, 010000 , Astana , KZ

Facilities

Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
No negatives mentioned

Categories

Cleanliness
6.88
Standard quality for this hotel tier.
Service
8.35
Very friendly staff with 100% service.
Location
7.89
Standard quality for this hotel tier.
Room Quality
7.84
Standard quality for this hotel tier.
Amenities
7.87
Standard quality for this hotel tier.
Value for Money
7.83
Standard quality for this hotel tier.
Food and Beverage
7.88
Standard quality for this hotel tier.
Overall Experience
7.85
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-19 17:54

Property Description

Indulge in the ultimate retreat at King Hotel Astana, where luxury and comfort meet in the heart of Astana.

Rejuvenate with Onsite Amenities
Pamper yourself with soothing onsite massages or unwind in the relaxing steam room. Enjoy the convenience of complimentary Wi-Fi, concierge services, and gift shops available to cater to your every need.

Savor Local Flavors
Delight your taste buds at our renowned restaurant, Sadaf, offering exquisite local cuisine. With 24-hour room service, you can indulge in culinary delights from the comfort of your room, or unwind with a drink at our sophisticated bar/lounge.

Perfect for Business or Pleasure
Whether you're here for business or leisure, our comprehensive amenities, including a 24-hour business center and spacious conference facilities, ensure a seamless experience. With easy access to major attractions and a roundtrip airport shuttle, your stay will be both productive and enjoyable.

Book your stay now to experience unmatched hospitality at King Hotel Astana!

Important information:

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Up to 2 children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.8
Based on 70 reviews
Cleanliness: 6.88
Service: 8.35
Location: 7.89
Room Quality: 7.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 7.88
Overall Experience: 7.85
S
Sabine family
10
Pros:

Es war alles super, wir haben uns dort gut gefühlt. Sehr freundliche Personal mit 100% Service.

2025-09-07 via Nuitee
L
Lloyd
10
Pros:

Perfect for my stay.

2025-09-05 via Nuitee
M
mehmet selim
2
Pros:

Çok kötü bir otel kesinlikle tavsiye etmem vede nasıl almış 4 yıldızı çok merak ediyorum

2025-01-02 via Nuitee
L
last0nimne Couples us
6
Decent old hotel.
Pros:

King Hotel is a grand old hotel. The bed is hard and the plush towels are soft. Plenty of hot water. The advertised Spa was never open so my massage remained only a dream.
Food in the restaurant was OK. Not much English spoken, but three courses arriving at the same time was irritating.

2023-04-07 via Tripadvisor
T
Takako
10
近くにレストランが少ないので夕食付きは便利
Pros:

タクシーを5回くらい使ったが、全ての運転手が知っていた。(タクシー代相場は中心部から1500~2000テンゲ位)。
湯沸かしポットがあった(他ではない宿が多かった。)
バスタブもあって部屋も広かった。
チェックアウト後も荷物を預かってくれた。
夕食ビュッフェは味や種類は普通だったが、近くにあまりレストランがない地域だと思うので、(特に自分の場合は年始に宿泊したので)寒い中レストランを探す必要がないだけでも夕食付きにしてよかったなと思った。

2020-01-06 via Nuitee
O
Olga
4
Pros:

The staff at the reception is very slow and too relaxed ... I left my room early mornings and returned late in the evenings , which made me a very convenient guest who spent minimum units of electricity and water in the hotel . Despite that I found out on my 5th day of stay that my linen hadn’t been changed since I checked in !!!

2019-12-14 via Nuitee
V
Verified traveler
8
Pros:

A service at the reception was fine but a bit slow though. The cleanliness in the room is good.

2019-12-08 via Nuitee
M
marek
8
Pros:

Hotel dobry ale kuchnia w hotelu słaba .
Polecam stołowanie się w restauracjach na zewnątrz.

2019-12-05 via Nuitee
R
rodeduivelfan friends
10
Pros:

zeer vriendelijk en behulpzaam personeel
goede ligging

2019-10-16 via Nuitee
V
Verified traveler friends
8
Pros:

Ystävällinen palvelu sekä kielitaitoinen henkilökunta

2019-09-22 via Nuitee
E
eakalev NONE ee
10
City break
Pros:

Choose this hotel when you plan to travel more and see the city.Breakfast is normal and in addition they offer a free delicious dinner. The room was large and cozy.The location is a bit far from the city center but there is very cheap bus service in Astana.(0,40 tickets).

2019-09-16 via Tripadvisor
V
Verified traveler family
6
Pros:

Hotel che si trova nella parte vecchia della citta' , grande struttura con trattamento di mezza pensione ad un buon prezzo, purtroppo noi siamo capitati in un momento in cui stavano sistemando le tubature dell'acqua , siamo stati 2 giorni senza acqua calda , al termine dei lavori persistendo il problema , su nostra richiesta abbiamo cambiato camera e tutto si è risolto.

2019-09-13 via Nuitee
E
Elo-Anne
10
Pros:

Soovitan kindlasti.kesklinnast pisut kaugel kuid ühistranspordiga pääseb kõikjale.

2019-09-09 via Nuitee
S
StuttgartAbc Business de
8
Nice classical hotel
Pros:

This is nice classical hotel, quite and comfortable, not far from city center. Breakfast and dinner are included, but food is not very tasty. Staff is friendly, price reasonable, rooms big, I like it and would return again

2019-09-03 via Tripadvisor
V
Verified traveler
8
Nice experience
Pros:

The amenities and in particular the size of the room were quite impressive. The only critic would be to the hotel bar service, which was really slow and sloppy. Besides from it, I enjoyed a lot my stay.

2019-08-29 via Nuitee
V
Verified traveler partner
10
Pros:

Everyone was very helpful and nice. The hotel had everything and came with breakfast and dinner! The staff was helpful and spoke well in English. Hotel has everything and more that we needed. It was a very pleasant stay.

2019-08-15 via Nuitee
V
Verified traveler self
10
Pros:

sehr freundliche und hilfsbereite Mitarbeiter
Zimmer sehr groß mit Balkon und Wintergarten sowie Bügeleisen und -Brett und kleiner Kaffeestation
sehr sauber
ein paar Kleinigkeiten, die nicht funktionierten wie der Safe, dessen Batterie leer war und trotz Nachfrage nicht ersetzt wurde oder defekter Nachttischlampe
Essen war gut, kein riesiges Buffet, aber ausreichend

2019-07-06 via Nuitee
Олег
8
Pros:

Достойный отель, соотношение цена/качества на хорошем уровне.

Если брать с полупансионом (завтрак+ужин), то голодными не останетесь, обеда даже не понадобится, питание хорошее.
Номера просторные, состояние неплохое.

Wi-Fi отличный, скорость очень высокая даже в номерах, но не очень стабильный (особенно в вечернее время) - для личных нерабочих нужд более чем хватит. С проведением видеоконференции были проблемы из-за стабильности.

Из недостатков:
- персонал отеля (горничные) часто прибирали (подготавливали к заселению?) соседние номера буквально ночью, их переговоры по рации и другая деятельность буквально мешала спать и будила. Первый раз вижу, чтобы они активно работали уже до начала завтрака и мешали тем самым гостям;
- номера оборудованы всем необходимым, но утюг испортил вещь буквально при первом прикосновении;
- очень жесткие подушки.

2019-06-12 via Nuitee
V
Verified traveler family
10
Pros:

Waren sehr zufrieden bei unserem Aufenthalt in diesem Hotel.

2019-06-04 via Nuitee
E
Ender
4
Terrible hotel
Pros:

Terrible.

2019-04-09 via Nuitee