Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Lack of shuttle service
Noise from cleaning staff
Limited breakfast options

Categories

Cleanliness
8.44
Some guests reported noise from cleaning staff, affecting their experience.
Service
9.41
Positive mentions about staff being helpful and attentive.
Location
9.45
Guests appreciate the hotel's proximity to Impact Arena and other nearby attractions.
Room Quality
8.9
Comfortable rooms, but lighting could be improved.
Amenities
8.73
Average level of facilities, with room for improvement.
Value for Money
8.59
Generally good value, although some guests found restaurant prices high.
Food and Beverage
7.94
Breakfast variety was lacking, which disappointed some guests.
Overall Experience
8.91
Overall, guests enjoyed their stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Convenient Location
Novotel Bangkok IMPACT, located at the heart of IMPACT Complex, offers easy access to Don Muang Airport and downtown Bangkok within minutes.

Luxurious Amenities
Enjoy the spacious rooms with modern wood-on-white decor, glass-wall bathrooms, and comfortable amenities like a flat-screen TV, soft bathrobes, and a well-stocked minibar.

Dining and Leisure Options
Indulge in a variety of culinary delights at The Square, offering a buffet spread of Thai and Western cuisine, or unwind at the lobby lounge. Take advantage of the pool, spa, fitness center, and business center during your stay.

Book now for a memorable experience at Novotel Bangkok IMPACT!

Important information:

Please be informed that the property will preauthorize all credit cards at least 24 hours prior to their arrival.

For nonrefundable bookings, the property kindly requests the same credit card used to guarantee the payment along with a valid identification to be presented upon check-in.

In cases where the credit card cannot be presented for certain reasons, please contact the property directly as soon as possible using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Location

Guest Reviews

8.8
Based on 2086 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.94
Overall Experience: 8.91
ฉัตรชัย • solo_traveller • th
9
2026-08-21 • via Nuitee
亞軒 • couple • tw
9
離thunder dome很近！走路五分鐘就到了
Pros:

臨時加床是可以的！

2026-08-20 • via Nuitee
S
shanil • family_with_children • lk
8
very functional stay
Pros:

facility was good

Cons:

breakfast basic and similar everyday.. need more variety

2026-08-18 • via Nuitee
M
MINAMI • solo_traveller • jp
10
最高！！！
Pros:

スタッフの方の対応が素晴らしい、英語で丁寧に案内してくれた、朝食も美味しい

Cons:

特になし

2026-08-15 • via Nuitee
เกียรติฉัตร • couple • th
9
ประทับใจ
Pros:

สะดวกสบาย สะอาด

2026-08-14 • via Nuitee
นางสาวสุฆลธา • couple • th
8
Pros:

สะดวกใกล้อิมแพค

Cons:

ปรับอุณหภูมิแอร์ไม่ได้

2026-08-14 • via Nuitee
K
Ketsuphee • solo_traveller • th
9
2026-08-11 • via Nuitee
M
Mimi Janyarak • couple • dk
5
ไม่ประทับใจ
Pros:

Ok

Cons:

ห้องพักธรรมดาไม่สมกัยราคาที่สูง

2026-08-09 • via Nuitee
S
Sukmawati • extended_group • sg
10
2026-08-09 • via Nuitee
P
Parichat • couple • th
10
2026-08-08 • via Nuitee
A
Ana Marie • solo_traveller • ph
8
Pros:

Accessible in Impact Arena

Cons:

Far from city centre and traffic along the area.

2026-08-04 • via Nuitee
N
NISAYAKAN • family_with_children • th
10
2026-08-04 • via Nuitee
P
Preeyawan • solo_traveller • th
10
Pros:

ชอบทุกอย่างค่ะ
อาหารอร่อย
บริการดีมากค่ะ
ห้องสะอาดค่ะ

2026-08-03 • via Nuitee
P
Pornpinya • family_with_children • th
10
Nice location for concert at Impact Arena
Pros:

I went to concert at Impact Arena and location is excellent, you can walk back to hotel when concert ended. Staff were very nice and room is very cozy and clean.

2026-07-25 • via Nuitee
A
Agate AG • solo_traveller • sg
10
Fantastic hotel to use for attending concert at Thunder Dome
Pros:

Walking distance to Thunder Dome where the concert we were attending was held. We were able to check-in early and that was very helpful. Managed to squeeze in an hour massage at the in-house spa before the concert. Pillows were firm and nice. We had lunch after checking in. Food was very decent. Breakfast was also good the next morning.

Cons:

Water pressure wasn't fantastic. Hot and cold water in the shower wasn't easy to control. It was either very hot or very cold.

2026-07-20 • via Nuitee
H
Haruka • solo_traveller • jp
10
2026-07-19 • via Nuitee
N
Nitcha • solo_traveller • th
10
2026-07-19 • via Nuitee
C
Claudio • solo_traveller • it
9
STAY CLOSE TO IMPACT EXHIBITION
Pros:

For events in Impact exhibition center is a great option
Breakfast good
Restaurant inside
Room is big enough and confortable
AC easy to manage

Cons:

Wifi could be improved
Price is slightly higher compared to the average

2026-07-17 • via Nuitee
C
Chayaporn • family_with_children • th
10
2026-07-13 • via Nuitee
C
Chi • couple • vn
10
2026-07-11 • via Nuitee