Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Lack of shuttle service
Noise from cleaning staff
Limited breakfast options

Categories

Cleanliness
8.44
Some guests reported noise from cleaning staff, affecting their experience.
Service
9.41
Positive mentions about staff being helpful and attentive.
Location
9.45
Guests appreciate the hotel's proximity to Impact Arena and other nearby attractions.
Room Quality
8.9
Comfortable rooms, but lighting could be improved.
Amenities
8.73
Average level of facilities, with room for improvement.
Value for Money
8.59
Generally good value, although some guests found restaurant prices high.
Food and Beverage
7.94
Breakfast variety was lacking, which disappointed some guests.
Overall Experience
8.91
Overall, guests enjoyed their stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Convenient Location
Novotel Bangkok IMPACT, located at the heart of IMPACT Complex, offers easy access to Don Muang Airport and downtown Bangkok within minutes.

Luxurious Amenities
Enjoy the spacious rooms with modern wood-on-white decor, glass-wall bathrooms, and comfortable amenities like a flat-screen TV, soft bathrobes, and a well-stocked minibar.

Dining and Leisure Options
Indulge in a variety of culinary delights at The Square, offering a buffet spread of Thai and Western cuisine, or unwind at the lobby lounge. Take advantage of the pool, spa, fitness center, and business center during your stay.

Book now for a memorable experience at Novotel Bangkok IMPACT!

Important information:

Please be informed that the property will preauthorize all credit cards at least 24 hours prior to their arrival.

For nonrefundable bookings, the property kindly requests the same credit card used to guarantee the payment along with a valid identification to be presented upon check-in.

In cases where the credit card cannot be presented for certain reasons, please contact the property directly as soon as possible using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 16 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1989 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.94
Overall Experience: 8.91
T
Tastan Kagan • solo_traveller • tr
10
2026-03-13 • via Nuitee
Y
Yoko • solo_traveller • jp
10
2026-03-13 • via Nuitee
I
Isara • couple • th
10
2026-03-09 • via Nuitee
อมลรุจี • solo_traveller • th
10
2026-03-08 • via Nuitee
D
Duangjai • family_with_children • th
8
2026-03-06 • via Nuitee
P
pc • extended_group • th
10
2026-03-05 • via Nuitee
C
Chayaporn • family_with_children • th
9
Pros:

ใกล้ที่จัดงาน อาหารเช้าดี สะดวกสบาย

Cons:

kid's club เล็กไปนิด แล้วสระว่ายน้ำ เดินใกล้จากห้องพัก

2026-03-02 • via Nuitee
P
pc • extended_group • th
9
Excellent
2026-03-02 • via Nuitee
P
Preeyaporn • extended_group • th
10
ตัวเลือกอันดับต้นๆสำหรับการมาดูคอนเสิร์ต
2026-03-01 • via Nuitee
F
Frank • couple • de
8
2026-02-23 • via Nuitee
S
Supon • couple • th
10
2026-02-23 • via Nuitee
T
Tanawat • couple • th
8
Very good hotel
Pros:

Clean room

Cons:

Outdoor carpark

2026-02-23 • via Nuitee
K
Kamil • couple • pl
7
Pros:

Zaopiekowanie się bagażem na 10 dni bez dodatkowych kosztów

2026-02-22 • via Nuitee
J
Jordan • couple • nl
8
2026-02-22 • via Nuitee
A
Alexia • solo_traveller • fr
9
2026-02-22 • via Nuitee
J
Jariyamart • solo_traveller • ca
10
2026-02-22 • via Nuitee
A
Aunthika • couple • th
10
Pros:

ทำเลที่ตั้ง

Cons:

-

2026-02-14 • via Nuitee
W
William • couple • au
8
Nice but next time I would like hotel transport from Don Muang International Airport
Pros:

Staff efficient and helpful

Cons:

Taxi took time to find it and charged much too much. Yikes

2026-02-14 • via Nuitee
M
Mary Ann • family_with_children • ph
8
2026-02-14 • via Nuitee
D
Daisy • family_with_children • ph
10
I am happy to stay in novotel
Pros:

The food is very delicious

Cons:

The water in the shower sometimes is not hot

2026-02-13 • via Nuitee