Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Comfortable rooms
Cons:
Lack of shuttle service
Noise from cleaning staff
Limited breakfast options

Categories

Cleanliness
8.44
Some guests reported noise from cleaning staff, affecting their experience.
Service
9.41
Positive mentions about staff being helpful and attentive.
Location
9.45
Guests appreciate the hotel's proximity to Impact Arena and other nearby attractions.
Room Quality
8.9
Comfortable rooms, but lighting could be improved.
Amenities
8.73
Average level of facilities, with room for improvement.
Value for Money
8.59
Generally good value, although some guests found restaurant prices high.
Food and Beverage
7.94
Breakfast variety was lacking, which disappointed some guests.
Overall Experience
8.91
Overall, guests enjoyed their stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:26

Property Description

Convenient Location
Novotel Bangkok IMPACT, located at the heart of IMPACT Complex, offers easy access to Don Muang Airport and downtown Bangkok within minutes.

Luxurious Amenities
Enjoy the spacious rooms with modern wood-on-white decor, glass-wall bathrooms, and comfortable amenities like a flat-screen TV, soft bathrobes, and a well-stocked minibar.

Dining and Leisure Options
Indulge in a variety of culinary delights at The Square, offering a buffet spread of Thai and Western cuisine, or unwind at the lobby lounge. Take advantage of the pool, spa, fitness center, and business center during your stay.

Book now for a memorable experience at Novotel Bangkok IMPACT!

Important information:

Please be informed that the property will preauthorize all credit cards at least 24 hours prior to their arrival.

For nonrefundable bookings, the property kindly requests the same credit card used to guarantee the payment along with a valid identification to be presented upon check-in.

In cases where the credit card cannot be presented for certain reasons, please contact the property directly as soon as possible using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DMK

Location

Guest Reviews

8.8
Based on 2091 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.73
Value for Money: 8.59
Food and Beverage: 7.94
Overall Experience: 8.91
W
Woranon • couple • th
8
2026-09-17 • via Nuitee
D
Duangporn • solo_traveller • th
10
ทำให้การดูอัสนี-วสันต์
Pros:

ใกล้คอนเสริท
ต้อนรับดี
สะดวกสบาย

Cons:

-

2026-09-13 • via Nuitee
C
CHIA-YI • couple • tw
10
舒適、方便
Pros:

離impact arena非常近，看完演唱會可以直接走路回飯店，非常舒適

Cons:

目前沒有

2026-09-12 • via Nuitee
J
Jerry • couple • us
6
OK place if going to a major event.
Pros:

The King sized beds were very comfortable. The Hotel restaurant on the second floor had great menu. While prices were typical hotel price food quality was worth it. It's really the location to the major convention Impact Center events that make it desirable. Or if you need to go to immigration. Taxi less that 100 Baht is normal fare.

Cons:

Two years ago the breakfast was fantastic. Why I went again thinking I could start my day on a positive note. Don't know what happened but if you are expecting a western breakfast forget it this time 99% Asian. Breakfast rolls dry, tasteless. Large area but very crowded due to a Asian convention. Really disappointing. Not worth the fee. Not planning to return.

2026-09-11 • via Nuitee
S
SZE MEI • solo_traveller • hk
9
2026-09-11 • via Nuitee
S
Sirindra • solo_traveller • th
8
Everything was great overall, except for the utility system.
Pros:

Fantastic breakfast buffet with good quality ingredients at a reasonable price.
Friendly, welcoming and helpful staff.

Cons:

The water pressure in the shower is very weak. It's very frustrating.
Room lighting was too dim, hard to get ready and do my make up.
Not enough electrical outlets.

2026-09-10 • via Nuitee
S
Sunee • couple • th
8
พนักงานต้อนรับใส่ใจและตอบข้อซักถามดีทุกท่านคะ
2026-09-10 • via Nuitee
K
Kaew • couple • th
10
Pros:

อาหารเช้ายอดเยี่ยมมาก

2026-09-09 • via Nuitee
I
Ildiko • couple • gb
10
2026-09-08 • via Nuitee
P
Poonyakorn • couple • th
8
great location for activities around Impact Arena
Pros:

Next to Impact Arena

Cons:

Very far from downtown BKK

2026-09-08 • via Nuitee
T
Thitirat • couple • th
8
2026-09-07 • via Nuitee
P
Panjai • solo_traveller • th
9
ดี
Pros:

ที่ตั้งสะดวก อาหารเช้าดี พนักงานน่ารักช่วยเหลือดี

Cons:

ไม่มี

2026-09-07 • via Nuitee
N
Niyomtham • couple • th
8
2026-09-07 • via Nuitee
T
Thanyarat • couple • th
8
Pros:

ใกล้อิมแพคอารีน่า สะดวกสำหรับดูคอนเสิร์ต สะอาด เตียงนอนสบาย พนักงานบริการดีมาก อาหารเช้าหลากหลายค่ะ

Cons:

ห้องเก็บเสียงไม่ค่อยดี ได้ยินเสียงห้องข้างๆ ตลอด ไฟหน้ากระจกไม่ค่อยสว่าง ปรับแอร์ยาก

2026-09-05 • via Nuitee
B
Burger • solo_traveller • th
10
Pros:

Location is close to all shopping and concerts

2026-09-05 • via Nuitee
วาสนา ไฮนช์ • solo_traveller • de
5
2026-09-04 • via Nuitee
C
Chanmany • couple • la
10
Good
Pros:

good

Cons:

Good

2026-09-04 • via Nuitee
สุภัทร์ • solo_traveller • th
8
พนักงานล๊อบบี้บริการดีทุกคน
Pros:

พนักงานล๊อบบี้

Cons:

อ่างล้างหน้ามีคราบฟองยาสีฟันล้างไม่สะอาด

2026-09-04 • via Nuitee
T
Thanawan • couple • th
10
2026-09-03 • via Nuitee
W
Whale52Hz • solo_traveller • th
10
2026-09-01 • via Nuitee