Ibis Chihuahua

Hotels
•
ibis
8.4 (1234 reviews)
Avenida Benito Juarez Garcia, 3115 Colonia Centro , Chihuahua , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Poor service at reception
Uncomfortable location at night
Inadequate amenities

Categories

Cleanliness
8.15
Rooms were clean, but some guests reported issues such as hairs on the bed.
Service
9.15
Mixed feedback; some reviews highlighted friendly staff while others noted poor reception service.
Location
7.65
Location was central but felt unsafe at night due to the presence of homeless individuals.
Room Quality
8.15
Rooms described as small and uncomfortable for longer stays.
Amenities
8.65
Basic amenities available, though some guests reported issues with WiFi and air conditioning.
Value for Money
9.15
Value for money rated higher, particularly due to competitive pricing for basic amenities.
Food and Beverage
7.15
Breakfast received complaints for quality, but some enjoyed the buffet.
Overall Experience
9.15
Overall experience was generally positive despite individual issues; guests enjoyed the cleanliness and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:46

Property Description

Convenient Location in Plaza Victoria Shopping Centre
Situated in Plaza Victoria Shopping Centre, Ibis Chihuahua provides easy access to nearby attractions like Plaza Libertad Square and the Chihuahua Museum.

Modern Rooms with Amenities
Each soundproofed room at Ibis Chihuahua features a flat-screen satellite TV, air conditioning, and stylish wooden floors, ensuring a comfortable stay with contemporary décor.

Dining Options and Services
Guests can indulge in a delicious buffet breakfast and authentic Mexican cuisine at the on-site restaurant. The hotel also offers a 24-hour snack service, a lobby bar, and a terrace for relaxation.

Book your stay at Ibis Chihuahua for a delightful experience in Chihuahua, with convenient access to the city's attractions and services.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CUU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1234 reviews
Cleanliness: 8.15
Service: 9.15
Location: 7.65
Room Quality: 8.15
Amenities: 8.65
Value for Money: 9.15
Food and Beverage: 7.15
Overall Experience: 9.15
C
Cesar Marcial • solo_traveller • mx
9
2026-03-06 • via Nuitee
G
Gerardo Garcia Garcia • family_with_children • mx
9
2026-03-05 • via Nuitee
B
Brenda • couple • mx
10
Pros:

ubicación

2026-03-02 • via Nuitee
R
ramirez • family_with_children • mx
10
2026-02-27 • via Nuitee
Z
Zepeda • couple • us
5
Pros:

Centrico

Cons:

Un poco caro cobran deposito de mascota 300 pesos y no lo detallan en el app las almohadas eran pequeñas e incomodas los cuartos pequeños nunca tube agua caliente

2026-02-23 • via Nuitee
M
Martinez • family_with_children • mx
10
Excelente servicio
Pros:

La atención al cliente, personal muy amable y resuelven todas tus dudas

Cons:

Tarda en salir el agua caliente

2026-02-22 • via Nuitee
R
Roberto • family_with_children • mx
10
2026-02-22 • via Nuitee
E
Elisabeth • couple • gb
7
Pros:

Value for money.

Cons:

Staff could have been friendlier.

2026-02-12 • via Nuitee
S
Silvia • family_with_children • mx
9
2026-02-11 • via Nuitee
M
Marloes • couple • es
7
Acceptabel optie, op goede loopafstand van het centrum van Chihuahua
Pros:

Heel prettige locatie tov centrum en openbaar vervoer.
Tweede kamer werd keurig schoongemaakt

Cons:

Airconditioning kon alleen verwarmen en niet koelen. Dat is erg vervelend want raam openhouden gedurende de nacht is geen optie ivm verkeers lawaai
We zijn de tweede nacht gewisseld van kamer omdat in eerste kamer het raam niet goed sloot en er daardoor het verkeers geluid binnenkwam .
Gelukkig was dat mogelijk
Ontbijt met meerdere opties, maar veel stond urenlang in de warmhoud pannen. Niet echt aantrekkelijk

2026-02-10 • via Nuitee
C
Carlos Ignacio • family_with_children • mx
6
Pros:

Me gustó todo menos la recepción

Cons:

Falta información detallada de reservaciones ya que no me querían valer una habitación más. por qué eran dos habitaciones

2026-01-29 • via Nuitee
S
Sanchez Mariscal • extended_group • mx
9
2026-01-29 • via Nuitee
J
Jorge • family_with_children • mx
7
Pros:

Ubicación, precio y desayuno.

Cons:

Aire acondicionado no funciona. Limpieza.

2026-01-27 • via Nuitee
M
Marisela • couple • us
7
Muy reducido el espacio. Pero limpio si
2026-01-27 • via Nuitee
M
Manuel • family_with_children • mx
9
Pros:

La cama es muy comoda

Cons:

El tamaño de la habitación

2026-01-23 • via Nuitee
F
Fernando • couple • mx
9
el mejor lugar para descansar
Pros:

todo el hotel muy bien, lo recomendaria ampliamente sin problema, las habitaciones muy acogedoras, las camas muy comodas, la ubicacion excelente, ya que tiene muchos servicios cercas, todo al 100%

Cons:

el servicio de bar esta limitado a las 11pm, un poco temprano, pero todo lo demas perfecto

2026-01-21 • via Nuitee
R
Ricardo • solo_traveller • mx
5
Aceptable
Pros:

Muy buen desayuno

Cons:

Mucho frío en el cuarto, no había agua caliente para bañarse, había cabellos ajenos a los míos en la cama.

2026-01-21 • via Nuitee
E
EDWIN ADRIAN • solo_traveller • mx
8
2026-01-20 • via Nuitee
K
Karina • couple • us
10
Buenisima
Pros:

Todo es bueno

Cons:

Que no haya restaurantes todo el día

2026-01-20 • via Nuitee
J
Jose • family_with_children • mx
10
Pros:

La atención

Cons:

Nada

2026-01-19 • via Nuitee