Aston Pontianak Hotel and Convention Center

Hotels
•
Aston
8.6 (127 reviews)
Jl. Gajah Mada, Gajah Mada 21 , Pontianak , id

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise from events
Small bathroom sink

Categories

Cleanliness
8.61
Bathroom sink a bit too small.
Service
9.08
The staff was extremely helpful and accommodating.
Location
9.12
Great location with easy access to local attractions.
Room Quality
8.07
Spacious room but may not be suitable for families due to noise.
Amenities
8.1
Good spa provided; some noise concerns.
Value for Money
8.56
Quality hotel at a very good price.
Food and Beverage
8.61
Standard quality for this hotel tier.
Overall Experience
8.68
Overall a pleasant and convenient stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:56

Property Description

Luxurious Accommodation with Modern Amenities

1. Relaxation and Recreation: Enjoy the outdoor pool, spa, sauna, and well-equipped fitness center for a rejuvenating stay.

2. Entertainment Options: Indulge in shopping at the arcade, unwind in private karaoke cabins, and savor delicious Chinese cuisine at Dynasty Restaurant.

3. Convenient Facilities: Stay connected with free Wi-Fi, unwind with cable TV, and have peace of mind with in-room safe and tea/coffee amenities.

Experience the epitome of comfort and convenience at ASTON Pontianak Hotel and Convention Center. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: PNK

Property Policies

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 77,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 127 reviews
Cleanliness: 8.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
S
sharmizi • couple • my
10
2026-01-20 • via Nuitee
E
Eryna • family_with_children • id
8
2025-12-30 • via Nuitee
R
robert • family_with_children • gb
10
Highly recommended.
Pros:

Quality hotel at a very good price. Great location with very good staff

2025-12-29 • via Nuitee
N
NORA AWARAZ • family_with_children • my
10
2025-12-27 • via Nuitee
L
Lim • extended_group • my
2
Toilet Facility too old and bad
2025-11-01 • via Nuitee
N
Nurul • family_with_children • my
5
Would not be my first choice
Pros:

Great location, spacious room and good spa

Cons:

If you’re with family maybe not the best place to stay as 8pm till midnight we still hear loud noises from events at the hotel super loudly u can even sing along the song they sing and after midnight u will get accompany with clubbing bass sounds.

2025-09-30 • via Nuitee
K
Karina Chandra • solo_traveller • id
9
Pleasant, convenience, clean
Pros:

When I check in, hotel was very considerate. They gave me a room that they think will suit my needs.
However, I ask to change the room and they immediately they change the next day when they have available room.
They staff also extremely helpful with packages I keep receiving. They even help me pick it up from bike delivery far off lobby area.

Cons:

Bathroom sink a bit too small

2025-08-23 • via Nuitee
S
Stephanie • extended_group • id
8
2025-07-25 • via Nuitee
B
Boy Gemino • couple • id
9
2025-07-19 • via Nuitee
C
Cintazuhdi • family_with_children • id
1
Pros:

Nothing

Cons:

Cleanliness very poor, no duty manager that I wanted to see him/ her. Telephone in the room out of order, lamp not stable.
Not qualified for star rate.
All the bed cover, shit, pillows shit smelky and so dirty.

2025-07-10 • via Nuitee
S
Suzanadia • family_with_children • my
9
Sweet escape
Pros:

The location is strategic, walking distance to convenient store, easy to find food. Free parking for guest. All the staff were very helpful & friendly. Breakfast spread was delightful. So many local dishes served which i love.

Cons:

The sound from the karaoke room can be heard from my room (level 5, room560). And also from the convention centre. It’s too loud that my baby had a hard time sleeping. Apart from the noises, everything was perfect, no doubt.

2025-07-01 • via Nuitee
M
Mohammad • family with young children • my
7
Good but need to improve.
Pros:

breakfast ok but the location is dirty and little bit not safe for environment but the staff is ok and good perception.

Cons:

Sorrounding area place and the material some need to improve more and good inception

2025-06-30 • via Nuitee
A
Alastair • family with young children • au
8
Very good
2025-06-19 • via Nuitee
K
Kollina • family with young children • my
10
Exceptional
2025-06-09 • via Nuitee
N
Nur Isabella • family
10
Pros:

Nice place and location. Clean and breakfast is good

2025-05-26 • via Nuitee
W
Willem • partner
8
Pros:

Nette grote kamer badkamer ook goed behalve schimmel op de kitvoegen

2025-05-23 • via Nuitee
N
Nadia • family with young children • de
9
Superb
2025-03-28 • via Nuitee
I
Inggita • family with young children • id
5
Please restaurant employees be more kind and caring especially in DYNASTY (CHINESE FOOD) restaurant.
Pros:

everything is okay, breakfast is good, the room is clean because we requested it to be cleaned every day, and the location is strategic in the city center

Cons:

Westayed in room 288.

Our intention was already firm from the beginning wanted to have lunch at the hotel because we had never been there during our stay, when we arrived at DYNASTY (CHINESE FOOD) restaurant it was really disappointing and we didn't want to visit that restaurant again, starting from when we entered the restaurant we were not greeted, we sat down for more than 15 minutes, the employee didn't even give us a menu, even though there were several tables they were serving, it was obvious that they didn't want to approach our table, and also when we leave the restaurant they look at us and don't care.

In the end we left the restaurant and complained to the reception to let them know to not be like that and treat the guests equally.

But we chose to go back to our room and order go foods because I brought children(Niece) and parents.
(the worst restaurant experience during my stay at any hotel)

2025-03-25 • via Nuitee
N
Nadia • family with young children • de
10
Exceptional
2025-03-04 • via Nuitee
T
Trek05840119220 • Business
10
Memuaskan
Pros:

Cozy place for bussiness and love the vibe ❤️ good food too. Strategic place near heart of pontianak city…………………………………………………..….………………………………………………………………,,,,,,,,,,,……………………………………………………,, l………………………………………..::::::::.:::::::

2025-02-17 • via Tripadvisor